BELFAST (BHD) - 3
Join Date: Dec 2007
Posts: 181
Likes: 0
Received 0 Likes
on
0 Posts
Loads have no real pattern to them. The first departure can have 100+ and the afternoon and evening can be in the 30s, 40s or 50s. But its still early days as the route is still only a few months in operation.
Join Date: Feb 2006
Location: Belfast
Age: 60
Posts: 213
Likes: 0
Received 0 Likes
on
0 Posts
Have I missed an announcement? Belfast City Airport is now one of the airports listed on the KLM booking engine. I tried to proceed with a reservation in November but got a message about a "technical error". They must be expecting to fly from BHD.
Join Date: Nov 2006
Location: Northern Ireland
Posts: 2,782
Likes: 0
Received 0 Likes
on
0 Posts
KLM listing Belfast City maybe something to do with AF Codeshare on BHD MAN for onward connections to Antwerp with Cityjet. Since AF and KLM are one, with Cityjet as a subsidiary this may be the reason for listing Belfast on KLM website.
Belfast has been on KLM website for ages.
EI-BUD
Belfast has been on KLM website for ages.
EI-BUD
Join Date: Jul 2006
Location: Ballymena
Posts: 1,438
Likes: 0
Received 0 Likes
on
0 Posts
UK caa stats out for routes. Is my calculation of APPROX 33 pax per flight on the new WW service to STN correct? If so, regardless of it being a new service, it won't last long at that rate. Both WW and Stn are known here, you would think it would be performing better than that.
TB
TB
Join Date: Aug 2002
Location: USA
Age: 66
Posts: 2,183
Likes: 0
Received 0 Likes
on
0 Posts
Both WW and Stn are known here, you would think it would be performing better than that.
How much of it might be down to the poor reports on sites such as the well known airline quality dot com?
For example..
bmibaby customer review : 16 May 2011 by Sxxxx Hxxx (UK)
Trip Rating 0/10
Economy
Belfast City to Birmingham. The flight was due to leave at 0850. At 0840 we were ushered to the door for boarding. 1 hour later, we were still standing, waiting to board (in an area with virtually no seating, heating or toilets on that level). We were informed 30 minutes later they needed 14 passengers to volunteer to take a different flight. No incentive offered whatsoever and very loose, noncommittal assurances that a seat on the next available flight would be facilitated. Some lovely (perhaps naive) people volunteered. We finally started boarding at 1015. As the door of the plane was closing at around 1030 the pilot announced that there was "probably something we should have told you before boarding...we're flying to East Midlands on the way to Birmingham". We were told we would touch down and then drop passengers off (who were on our plane from a previous cancelled BMIBaby flight) and then proceed to Birmingham. A few minutes before touchdown, the cabin crew announced that we would no longer be flying to Birmingham, and we'd need to take a bus. 3 hours after our scheduled arrival time in Birmingham, we finally arrived. The staff were nonchalant, unprofessional, and completely unsympathetic. The majority of passengers on the plane were stunned into submission to whatever BMIBaby dumped on us. I've had bad experiences with the carrier before, and have taken the time to hand write a letter to complain (the only medium possible) and had no response. I just can't believe an airline in the UK can get away with this type of service.
Trip Rating 0/10
Economy
Belfast City to Birmingham. The flight was due to leave at 0850. At 0840 we were ushered to the door for boarding. 1 hour later, we were still standing, waiting to board (in an area with virtually no seating, heating or toilets on that level). We were informed 30 minutes later they needed 14 passengers to volunteer to take a different flight. No incentive offered whatsoever and very loose, noncommittal assurances that a seat on the next available flight would be facilitated. Some lovely (perhaps naive) people volunteered. We finally started boarding at 1015. As the door of the plane was closing at around 1030 the pilot announced that there was "probably something we should have told you before boarding...we're flying to East Midlands on the way to Birmingham". We were told we would touch down and then drop passengers off (who were on our plane from a previous cancelled BMIBaby flight) and then proceed to Birmingham. A few minutes before touchdown, the cabin crew announced that we would no longer be flying to Birmingham, and we'd need to take a bus. 3 hours after our scheduled arrival time in Birmingham, we finally arrived. The staff were nonchalant, unprofessional, and completely unsympathetic. The majority of passengers on the plane were stunned into submission to whatever BMIBaby dumped on us. I've had bad experiences with the carrier before, and have taken the time to hand write a letter to complain (the only medium possible) and had no response. I just can't believe an airline in the UK can get away with this type of service.
Join Date: Mar 2011
Location: East Midlands
Posts: 541
Likes: 0
Received 0 Likes
on
0 Posts
... Hardly any. The majority of people will only ever take time to post negative comments/experiences rather than post the positive ones.
Also the loadings are slightly better than that when compared with the number of flights actually operated, although they still aren't the best...!
Also the loadings are slightly better than that when compared with the number of flights actually operated, although they still aren't the best...!
Join Date: Jan 2006
Location: Solihull
Age: 60
Posts: 3,326
Likes: 0
Received 0 Likes
on
0 Posts
BHD to BHX/EMA/MAN
The CAA now have the February punctuality stats, March total figures, as well as the April provisional figures to the three English airports mentioned above, the latter with BMI Baby figures excluded.
February
BHX 23210 of which 12700 was BE at 52 per flight (I said 56) and WW 10510
at 94 per flight (I said 89). 2010 was 14720 BHD-BHX & 8877 BFS-BHX
Manchester 24330 of which 16100 BE at 55 per flight & WW 8230 at 82. The
2010 figures were 16376 BHD-MAN & 8414 BFS-MAN.
March
BHX 26087 against 27409 in 2010 for BHD & BFS
EMA 15231 against 23012 in 2010 for BHD & BFS
MAN 26941 against 30042 in 2010 for BHD & BFS
2011 BHX BE15518 (18202) and WW 10569 (8846 BFS)
2011 EMA BE 3782 (17133 FR) and WW 11449 (5879 BFS)
2011 MAN BE 19036 (20696) and WW 7905 (9346 BFS)
April 2011 thus far
BHX 16497 BE (13801 in 2010) and WW ????? (5784 BFS)
EMA 4551 BE (14557 FR) and WW ????? (4615 BFS)
MAN 19755 (16187) and WW ???? (6368 BFS)
Obviously lessons learnt from using libhomeradar for the February figures
as I was out by 4 pax per flight on the flybe so I will wait for the March punctuality stats this time round.
Not too much to draw on here but the BHX figures for Baby seem reasonable
although too much of what happened per the previous posts won't help.
Pete
February
BHX 23210 of which 12700 was BE at 52 per flight (I said 56) and WW 10510
at 94 per flight (I said 89). 2010 was 14720 BHD-BHX & 8877 BFS-BHX
Manchester 24330 of which 16100 BE at 55 per flight & WW 8230 at 82. The
2010 figures were 16376 BHD-MAN & 8414 BFS-MAN.
March
BHX 26087 against 27409 in 2010 for BHD & BFS
EMA 15231 against 23012 in 2010 for BHD & BFS
MAN 26941 against 30042 in 2010 for BHD & BFS
2011 BHX BE15518 (18202) and WW 10569 (8846 BFS)
2011 EMA BE 3782 (17133 FR) and WW 11449 (5879 BFS)
2011 MAN BE 19036 (20696) and WW 7905 (9346 BFS)
April 2011 thus far
BHX 16497 BE (13801 in 2010) and WW ????? (5784 BFS)
EMA 4551 BE (14557 FR) and WW ????? (4615 BFS)
MAN 19755 (16187) and WW ???? (6368 BFS)
Obviously lessons learnt from using libhomeradar for the February figures
as I was out by 4 pax per flight on the flybe so I will wait for the March punctuality stats this time round.
Not too much to draw on here but the BHX figures for Baby seem reasonable
although too much of what happened per the previous posts won't help.
Pete
Join Date: Feb 2001
Location: gate 67 JFK
Posts: 690
Likes: 0
Received 0 Likes
on
0 Posts
Craza
I agree, WW are working very hard to improve the customer experience, but it will take time and much damage has been done in the past, things like this don't help, the main problem is there is very little recovery in the flying program, a service back would be ideal, but not an option at present.
STN was always a risk, although i don't recognise the figures quoted. My own view is that baby will end up doing LHR from BHD, but a year away from now.
STN was always a risk, although i don't recognise the figures quoted. My own view is that baby will end up doing LHR from BHD, but a year away from now.
Join Date: Jul 2006
Location: Ballymena
Posts: 1,438
Likes: 0
Received 0 Likes
on
0 Posts
Inkjet
why do you not recognise the figures quoted? They are on a public site, The Caa, so you can check yourself. Are you saying the Caa stats are wrong or my maths is wrong? I know I did not take account of any flight that did not operate, but I don't believe that even if the completely accurate number was used, it would make these figures good reading.
With the start of the W11 timetable, Easy go to 5 a day on the busy days of the week, putting even more pressure on WW.
If the pax that used Bfs last year drift back to Bfs when new services start from there, Flybe and WW are fighting over a market that was well served by Flybe. Neither will win in the short term, maybe Flybe in the long term, bet they are well pleased with Bhd.
TB
why do you not recognise the figures quoted? They are on a public site, The Caa, so you can check yourself. Are you saying the Caa stats are wrong or my maths is wrong? I know I did not take account of any flight that did not operate, but I don't believe that even if the completely accurate number was used, it would make these figures good reading.
With the start of the W11 timetable, Easy go to 5 a day on the busy days of the week, putting even more pressure on WW.
If the pax that used Bfs last year drift back to Bfs when new services start from there, Flybe and WW are fighting over a market that was well served by Flybe. Neither will win in the short term, maybe Flybe in the long term, bet they are well pleased with Bhd.
TB
Join Date: Aug 2010
Location: UK
Posts: 224
Likes: 0
Received 0 Likes
on
0 Posts
I found it odd that baby took the move into BHD! I presume the knackered old 737s have the same if not worse perf issues that ryanair suffered at the city. Maybe baby see flybe as easier competition than ryan or easy? But my bet would be flybe will eat them for breakfast like all the other business routes for example at bhx and man. But we will see, I hope capacity for both but I dont expect to see baby at BHD 12 months from now.
Join Date: Aug 2002
Location: USA
Age: 66
Posts: 2,183
Likes: 0
Received 0 Likes
on
0 Posts
Cazza
I disagree.The sole reason I look at that site is to see if there ARE problems with a carrier on a certain route. If there are too many in a short period of time then I will modify my plans.
The report I copied would certainly make me question their committment to business traffic.
Bmi baby seem to lurch from ad hoc business plan to ad hoc business plan.
... Hardly any. The majority of people will only ever take time to post negative comments/experiences rather than post the positive ones.
The report I copied would certainly make me question their committment to business traffic.
Bmi baby seem to lurch from ad hoc business plan to ad hoc business plan.
Join Date: Mar 2011
Location: East Midlands
Posts: 541
Likes: 0
Received 0 Likes
on
0 Posts
I disagree.The sole reason I look at that site is to see if there ARE problems with a carrier on a certain route. If there are too many in a short period of time then I will modify my plans.
Join Date: Mar 2008
Location: Newcastle NI
Posts: 824
Likes: 0
Received 0 Likes
on
0 Posts
JET2.COM customer review : 18 May 2011 by Chris Hurdiss (UK)
Paphos - East Midlands. Flight delayed, no information provided at Paphos or explanation provided by crew, but the product isn't bad. Nice crew, seats are different, not overly comfortable but make for a spacious feel. Value for money but not Low Cost for sure. However, if your bags are lost then Jet2 Customer Service is rubbish. Baggage Team couldn't care less. A week later and 2 calls to the central baggage team at 10p per minute, still no sign. Baggage team provide no detail of what's been searched or where and have not provided one proactive update in a week. Just as well this happened on the return leg.
JET2.COM customer review : 16 May 2011 by J Sonntag (Israel)
Just to prove Cazza point, click on any low cost carrier and the complaints are much the same, poor service hidden charges and so on.
Trip Rating : 7/10
</B>
Recommended:
Value for Money:
Cabin Flown:
Economy
</B>Recommended:
Value for Money:
Cabin Flown:
Economy
Paphos - East Midlands. Flight delayed, no information provided at Paphos or explanation provided by crew, but the product isn't bad. Nice crew, seats are different, not overly comfortable but make for a spacious feel. Value for money but not Low Cost for sure. However, if your bags are lost then Jet2 Customer Service is rubbish. Baggage Team couldn't care less. A week later and 2 calls to the central baggage team at 10p per minute, still no sign. Baggage team provide no detail of what's been searched or where and have not provided one proactive update in a week. Just as well this happened on the return leg.
JET2.COM customer review : 16 May 2011 by J Sonntag (Israel)
Trip Rating : 5/10
</B>
Recommended:
Value for Money:
Cabin Flown:
Economy
TLV-MAN-TLV, B757-200,. Full plane, unmovable seats rest. Caution from "low price" - it is not low at all with all the extras of the airline. Check it carefully before ordering. </B>Recommended:
Value for Money:
Cabin Flown:
Economy
Just to prove Cazza point, click on any low cost carrier and the complaints are much the same, poor service hidden charges and so on.
Join Date: Aug 2002
Location: USA
Age: 66
Posts: 2,183
Likes: 0
Received 0 Likes
on
0 Posts
Cazza
Of course I get your point.
My point is that I (note I) am looking for an overview of experience.
This would have caused ME to reconsider.
The point I am making is that if you are to run an airline from an airfield which wishes to promote itself as the premier destination for the business traveller you do NOT offer nonsense such as the chap's experience I noted above. You are punctual and reliable above all else.
Chopping and changing routes ,airports and customer service like that all leads to the smell of death about an airline.
Flybe will eat them for lunch from the City. Easy will kill them on the Stansted and Manchester routes and once the city starts charging the full rate(because you don't just move on a whim) they will do a Manchester or Cardiff and disappear.
To quote our dear departed Mullingar mouth...Bye Bye Baby.....
I don't think you get my point.
Of course I get your point.
My point is that I (note I) am looking for an overview of experience.
This would have caused ME to reconsider.
The point I am making is that if you are to run an airline from an airfield which wishes to promote itself as the premier destination for the business traveller you do NOT offer nonsense such as the chap's experience I noted above. You are punctual and reliable above all else.
Chopping and changing routes ,airports and customer service like that all leads to the smell of death about an airline.
Flybe will eat them for lunch from the City. Easy will kill them on the Stansted and Manchester routes and once the city starts charging the full rate(because you don't just move on a whim) they will do a Manchester or Cardiff and disappear.
To quote our dear departed Mullingar mouth...Bye Bye Baby.....
Join Date: Jan 2006
Location: Kent
Posts: 114
Likes: 0
Received 0 Likes
on
0 Posts
BHD-STN
I make it 5994/67 flights = average of 44.7. Not sure if there were any flights that didn't operate over the Bank Holidays?
So a lot better than 33, but still poor. They have put it on sale for winter 11/12 though, but I guess things can get pulled pretty quickly.
So a lot better than 33, but still poor. They have put it on sale for winter 11/12 though, but I guess things can get pulled pretty quickly.
Join Date: Nov 2006
Location: Northern Ireland
Posts: 2,782
Likes: 0
Received 0 Likes
on
0 Posts
I make it 5994/67 flights = average of 44.7. Not sure if there were any flights that didn't operate over the Bank Holidays?
So a lot better than 33, but still poor. They have put it on sale for winter 11/12 though, but I guess things can get pulled pretty quickly.
So a lot better than 33, but still poor. They have put it on sale for winter 11/12 though, but I guess things can get pulled pretty quickly.
Easyjet had a strong month on STN from BFS so EZY dont seem to be affected too much. However, the moving of LTN back to BFS in May could assist WW in market that exists between Belfast City and North London area.
EI-BUD
Join Date: Feb 2001
Location: gate 67 JFK
Posts: 690
Likes: 0
Received 0 Likes
on
0 Posts
Eastern Wiseguy
The problem you referred to in skytrax was in part down to a tech aircraft, the passenger weren't dumped and were transferred onwards to BHX by coach, yes the arrived a few hours late, but they got to where they wanted to be-in the end. Aircraft go tech, crews can and do run out of hours, it happens to all airlines from time to time as a look at Flybe on airline quality will show you.
This morning baby went to great lengths to fly midlands passengers to and from Scotland when everyone cancelled,will they get acknowledged? unlikely but that is how it is, might not be so lucky this PM
This morning baby went to great lengths to fly midlands passengers to and from Scotland when everyone cancelled,will they get acknowledged? unlikely but that is how it is, might not be so lucky this PM
Join Date: Mar 2008
Location: Newcastle NI
Posts: 824
Likes: 0
Received 0 Likes
on
0 Posts
Wiseguy calm down dear calm down
The point I am making is that if you are to run an airline from an airfield which wishes to promote itself as the premier destination for the business traveller you do NOT offer nonsense such as the chap's experience I noted above. You are punctual and reliable above all else.
Chopping and changing routes ,airports and customer service like that all leads to the smell of death about an airline.
Flybe will eat them for lunch from the City. Easy will kill them on the Stansted and Manchester routes and once the city starts charging the full rate(because you don't just move on a whim) they will do a Manchester or Cardiff and disappear.
To quote our dear departed Mullingar mouth...Bye Bye Baby.....
Rather over the top don't you think? or have you been drinking?
Smell of death? what are you on about, the CAA stat's show excellent dispatch reliabilty since WW started from BHD
Flybe will do OK but once the early departure from BHD starts in November the battle will hot up for sure. WW are out of MAN/CWL in November so i'm not sure the Easyjet 55 time a day will have any effect on them.
Who knows they maybe called Monarch tomorrow!!
Chopping and changing routes ,airports and customer service like that all leads to the smell of death about an airline.
Flybe will eat them for lunch from the City. Easy will kill them on the Stansted and Manchester routes and once the city starts charging the full rate(because you don't just move on a whim) they will do a Manchester or Cardiff and disappear.
To quote our dear departed Mullingar mouth...Bye Bye Baby.....
Rather over the top don't you think? or have you been drinking?
Smell of death? what are you on about, the CAA stat's show excellent dispatch reliabilty since WW started from BHD
Flybe will do OK but once the early departure from BHD starts in November the battle will hot up for sure. WW are out of MAN/CWL in November so i'm not sure the Easyjet 55 time a day will have any effect on them.
Who knows they maybe called Monarch tomorrow!!
Join Date: Aug 2002
Location: USA
Age: 66
Posts: 2,183
Likes: 0
Received 0 Likes
on
0 Posts
Rather over the top don't you think?
or have you been drinking?
Smell of death?
Inkjet
yes the arrived a few hours late, but they got to where they wanted to be-in the end.
they maybe called Monarch tomorrow