Cazza
I don't think you get my point.
Of course I get your point.
My point is that I (note I) am looking for an overview of experience.
This would have caused ME to reconsider.
The point I am making is that if you are to run an airline from an airfield which wishes to promote itself as the premier destination for the business traveller you do NOT offer nonsense such as the chap's experience I noted above. You are punctual and reliable above all else.
Chopping and changing routes ,airports and customer service like that all leads to the smell of death about an airline.
Flybe will eat them for lunch from the City. Easy will kill them on the Stansted and Manchester routes and once the city starts charging the full rate(because you don't just move on a whim) they will do a Manchester or Cardiff and disappear.
To quote our dear departed Mullingar mouth...Bye Bye Baby.....