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Old 19th Aug 2009, 23:14
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A300BOY

East Midlands has Easyjet, Ryanair and Bmi Baby so why shouldn,t Leeds have 2 low cost airlines ? Jet 2 have had a good long run with no competition and have done very little expansion at Leeds over the last 2 years only really route replacements and larger aircraft on certain routes. New routes these days are generally onc or twice weekly.
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Old 19th Aug 2009, 23:35
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LBA

I disagree on Ryanair being bad for Leeds it might make Jet2 sit up and take a look at its business model and learn them to treat customers like they should be treated.
As for Ryanair cancelling flights I was quite looking forward to my 3 night break in Barcelona until Jet2 decided to cancel the return flight.
After paying for the hotel I tried to change the dates but could not and everything else available was well out of my budget, so after loosing my hard earned money due to Jet2 schedule change they said they would change my booking to March, all I asked for was a free item of checked in luggage as compensation and it was a definate no "We have already changed your flights as a favour for you for the inconvenience"
So im out of pocket Jet2 wont reply to a complaint email sent to them. So which company is it that dont care about their customers? considering we have flown at least twice a year with then for the last 3 years!
Never again if they dont want to reply to me a loyal customer then as far as im concerned it will be Ryanair to Gerona which is better than ELPRAT for where we stay anyway
Just my 2 pence worth
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Old 20th Aug 2009, 05:10
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Simountain1

Never again if they dont want to reply to me a loyal customer then as far as im concerned it will be Ryanair to Gerona which is better than ELPRAT for where we stay anyway
And you think Ryanair will be any better? I don't think their customer service is anything to write home about.

On a different point will Jet2 still be the 'Yorkshire's Airline or will that change to the County next door?
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Old 20th Aug 2009, 09:00
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I was quite looking forward to my 3 night break in Barcelona until Jet2 decided to cancel the return flight.
When were you planning on going to Barcelona.......I have just "test" booked on line with Jet2 for a return trip to Barcelona, with no problems....

Is it/ was it only on selected flights.....

Last edited by Runway 32/14; 20th Aug 2009 at 09:10.
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Old 20th Aug 2009, 09:19
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Radar box's

My brother is after buying one of those Virtual Radar box's....but he is un-sure which one to buy.
Does he go for the All new: Kinetic-Avionic SBS-1er
Or for the: AirNav Systems Radar box...

and why are they so expensive!!!!
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Old 20th Aug 2009, 09:33
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Runway 32/14, probably the wrong forum for this but I would reccommend the Kinetic SBS 1. As for price tell him to look on Ebay for an SBS 1 mk 2 or an SBS 1e as people do upgrade to the latest models and sell the older ones off. I have an SBS 1 and with a decent external Aerial it gives superb performance.
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Old 20th Aug 2009, 09:35
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I will pass that information on...Thank You
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Old 20th Aug 2009, 10:41
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HOODED

Which forum would you recommend please?
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Old 20th Aug 2009, 16:54
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Having re-read this thread, I came across a number of posts from Right Hand Rule (RHR) which range from being inaccurate to a blatant lie which does not reflect what happens in terms of service given to both FR and LS by Servisair and the Airport Authority, which Iím going to deal with in chronological order.

I have a feeling Jet2 are going to be even more annoyed when the aircraft stand allocations emerge for next summer, stands 9, 10 & 11 earmarked for Ryanair


Rumours at present, given the fact that the Airside Safety Unit (ASU Ė LBAs equivalent to Airside Ops) doesnít have all of the airlines schedules so how can they plan aircraft parking and allocate stands already?

I'd like to see the airport cope with at least 7 Jet2 departures at a similar time, all on bussing stands with only 5 busses


Yes the busses are constantly in use however given the fact that there was a talk of a walkway all the way to stand 14 earlier this year, so why the Airport Authority wonít green light that I donít know? Also its interesting for Jet2 to be saying there arenít enough busses yet they are the same ones tying them up using them for a solitary passenger rather than applying some common sense and use one of their ramp cars to get them to THEIR a/c.

Ryanair already take preference now, like today Jet2 757 lands first, Ryanair 737 lands 15 minutes later, no guessing - the Ryanair bags were on the belt first resulting in the Jet2 passengers waiting an HOUR for their bags


Ok letís deal with this a/c by a/c. After an LS 752 lands it can take up to 10mins before itís chocked and Servisair can start getting bags off. Now an LS 757 can have between 170 and 220 bags on an inbound so we can safely say it can take 20 minutes before the first bags reach the belt. Even longer if the UK Border Force wishes to inspect the bags. And the last bag will not go on the belt for the next 15 minutes. So total time can be 40 to 45 minutes. For an FR 738 it can have anything from 20 to 120 bags, so half the bags half the time sounds like common sense to me?

If only the Jet2 self-handling included baggage!!


Donít make me laugh, if Jet2 canít even invest in its own Airstart Unit, and therefore having to call on Servisair to provide its Airstart Unit, why would it spend money on belt loaders, trolleys, tugs, training, oh, and not to mention getting DfT approval and all the gubbins that goes along with that?

It annoys a lot of people that Servisair will turn up to a Jet2 757, marshal it onto stand and get busses for the pax, then all of them sod off to do the Ryanair, once the Ryanair has pushed (some 25 minutes later) they come back to offload the bags from the Jet2 757, which now has a nice delay for the next flight


This is a lie if I ever heard one, under no circumstances has this ever happened, and nor will it ever happen, and I shall explain why. Every shift has approximately 10 to 12 teams, which varies due to temporary staff. Each team has two people to it so you can have 20 to 24 men plus a co-ordinator.

So what you are saying was that a 757 came onto a bus stand and 3 men (as 3 buses are needed for a 757) marshalled it onto stand, bussed the pax in, and then went to marshal the FR 738 in, grounded it, unloaded it, bussed the pax in, then re-loaded it and pushed it before returning to the LS 757 to unload it whilst the other 21 men did what exactly?

No what actually happened, known as the truth was 4 men were sent out to unload the a/c (2 for the front and 2 for the back) and three men on buses were sent out to bring the pax in, and two completely separate teams were responsible for turning the FR a/c.


most of the staff at LBA (Including Servisiar) are not looking forward to Ryanair


Work = Job = Money, simple eh?




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Old 20th Aug 2009, 19:25
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Rumours at present, given the fact that the Airside Safety Unit (ASU Ė LBAs equivalent to Airside Ops) doesnít have all of the airlines schedules so how can they plan aircraft parking and allocate stands already?
Airport Terminal Duty Managers words about the stand allocation, yes on the day ASU allocate stands on a day to day basis, BUT as part of the package Ryanair has negotiated with LBA they are given priority on stands 9,10 & 11. Much like bmi used to be on stand 7.

yet they are the same ones tying them up using them for a solitary passenger rather than applying some common sense and use one of their ramp cars to get them to THEIR a/c.
This happens because some of the more 'senior' shall we put it drivers only let a maximum of 60 passengers on the buses, yet others let 70+ on, so care to explain how Jet2 are meant to transport 140 passengers to an aircraft when one driver will let 70 on, then the next only letting 60 on. More to the point Jet2 pay Servisair to transport its passengers no matter how many busses are required so why use their own ramp vehicles that are been used for other jobs?

So what you are saying was that a 757 came onto a bus stand and 3 men (as 3 buses are needed for a 757) marshalled it onto stand, bussed the pax in, and then went to marshal the FR 738 in, grounded it, unloaded it, bussed the pax in, then re-loaded it and pushed it before returning to the LS 757 to unload it whilst the other 21 men did what exactly?
Scenario two weeks ago. LS 757 with 220 pax from Palma landed 10 minutes before the FR DUB, the LS parked on stand 13, the FR on stand 8. Two busses were sent to stand 13 for the 757, with the driver of the bus marshalling the aircraft onto stand. The driver then took the first bus back to the terminal, didn't bother to go back to the LS 757, but go to the FR on stand 8, shortly followed by the second bus. A third bus arrived at the LS 757 ten minutes later, as only one bus was sent to the aircraft the remaining passengers were disembarked through the front doors of the aircraft, the bus driver then deciding to stop taking any more passengers as he had been called to go get the remaining FR passengers from stand 9. Leaving 15 passengers still on the LS 757, after waiting ten further minutes the decision was made to bus the remaining passengers to the terminal in the Jet2 crew bus. Bags came and went for the FR Dublin, twenty minutes later the first bags for the LS 757 arrived. However some clever sod at Servisair decided to input the first bag times twelve minutes before they actually arrived - not a good idea when the Jet2 DM was WATCHING through the doors from baggage reclaim as she was EXTREMELY annoyed that the first LS passengers had been waiting 1 hour. She actually took a photo of the computer screen straight after showing first bag 22.15, the time in corner of the start menu showing 22.27. Two separate teams sent to both aircraft yeah?! The airport terminal Duty Manager thought that too ...

And don't get me started on Servisair parking GPU's in front of the front doors on 737 aircraft, especially when the ambulift is required to be used. You clearly have a bias, ive made it pretty obvious that I have a bias on the situation. But why would I discuss these occurrences if they didn't happen? What have I got to gain from lieing? Ryanair get preferential treatment at LBA, as i'm sure they do at most airports they serve, backing up the fact that now is not the right time to get Ryanair into LBA as quite simply it's bursting at the seams already, without any more debacles that are no doubt going to occur with the addition of based FR aircraft.

Last edited by righthandrule; 20th Aug 2009 at 19:29. Reason: Spelling.
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Old 20th Aug 2009, 19:39
  #751 (permalink)  
 
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Donít make me laugh, if Jet2 canít even invest in its own Airstart Unit, and therefore having to call on Servisair to provide its Airstart Unit, why would it spend money on belt loaders, trolleys, tugs, training, oh, and not to mention getting DfT approval and all the gubbins that goes along with that?
You will find that at the outstations of AGP, PMI and MJV Jet2 has invested in the said equipment for baggage loading. So why would they not do this at LBA if they had the option? There is no need to invest in an airstart unit, its only used now and then! Wonder how much an airstart unit costs these days?
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Old 20th Aug 2009, 19:49
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From knowledge at EMA, flights closest to arrivals simply walk to arrivals, from stands 6 - 12. It takes 15 mins for the bags to be off and available to passengers, however from stands 14-17 parked at the terminal, can take 25mins depending on how many bags are on the flight, anywhere else around the apron can take 30 mins.
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Old 20th Aug 2009, 19:59
  #753 (permalink)  
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Airport Terminal Duty Managers words about the stand allocation, yes on the day ASU allocate stands on a day to day basis, BUT as part of the package Ryanair has negotiated with LBA they are given priority on stands 9,10 & 11. Much like bmi used to be on stand 7.
Bloody good job! You try to do a 25 minute turnaround on a bussing stand at LBA...
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Old 20th Aug 2009, 20:59
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737 Speedbrakes, re which forum, I would suggest that "Spectators Balcony" would probably be best given that is where the enthusiasts tend to be. If you do a search you'll probably find a thread there on this subject.

Best Regards

"The Hood"
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Old 20th Aug 2009, 23:26
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Runway 32/14 we were going 27th September to 30th September. Was the 30th September flight that was cancelled only offered to return back on the friday that week.
And you think Ryanair will be any better? I don't think their customer service is anything to write home about.
It cannot be any worse than customer service ive recieved from Jet2 can it lets be fair, they dont seem to want to reply to complaints as well.
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Old 21st Aug 2009, 00:37
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I think a lot of the lads/lasses see it as FR is a Servisair contract and will always take priority, especially over the past few months with the rumor of MOL announcing and trying to impress. I know how J2 is kind of a s'air contract but FR is a full job and i think a lot of guys would rather serve that!

And for the record im not taking sides, just pointing out the way the lads/lasses feel up there!
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Old 21st Aug 2009, 10:44
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This happens because some of the more 'senior' shall we put it drivers only let a maximum of 60 passengers on the buses, yet others let 70+ on, so care to explain how Jet2 are meant to transport 140 passengers to an aircraft when one driver will let 70 on, then the next only letting 60 on. More to the point Jet2 pay Servisair to transport its passengers no matter how many busses are required so why use their own ramp vehicles that are been used for other jobs?
So thats a drivers personal issue not Servisair's. The point I was making in regards to Jet2 using their ramp vehicles is that they have used buses to transport passengers in ones and twos whilst at the same time demanding buses for flights who passengers are in queues of 50+, sometimes the application of common sense, using one of Jet2's own vehicles realising a bus for another one of their flights eases the pressure....

The driver then took the first bus back to the terminal, didn't bother to go back to the LS 757, but go to the FR on stand 8, shortly followed by the second bus. A third bus arrived at the LS 757 ten minutes later, as only one bus was sent to the aircraft the remaining passengers were disembarked through the front doors of the aircraft, the bus driver then deciding to stop taking any more passengers as he had been called to go get the remaining FR passengers from stand 9.
So that is a matter of co-ordination between the Jet2 escort and the bus driver, if the escort knew they're were more than another bus load of pax then the bus driver could have co-ordinated another bus? Also to the fact that their are only 4 busses in use at one time so if another LS aircraft goes remote then a busses will be needed for that a/c as well.

She actually took a photo of the computer screen straight after showing first bag 22.15, the time in corner of the start menu showing 22.27
And Servisair's gain from this would be? Once a/c arrives Ryanair are only concerened about the a/c leaving on time im sure first/last bag times are the least of their concerns.

And don't get me started on Servisair parking GPU's in front of the front doors on 737 aircraft, especially when the ambulift is required to be used
That makes no sense, Servisair GPU's are parked in equipemnt bays, and Jet2 GPU's when Servisair have to deal with Jet2 a/c after 2300 are left in the bays so when the a/c comes onto stand the failed APU procedure can be accomplised. If a GPU can't be left stand and has to be brought on and is not positioned properly then Interserve simply ask to move it forward, and its done manually, no problems.

jet2impress I know that Jet2 do have full handling but this is at its outstations not at one of its main bases where on somedays the operational tempo is high.
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Old 24th Aug 2009, 09:17
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Busses, Alpha, Air start units, GPUs and runway are ALL shit at Leeds. Jet2 only have one airstart unit at Leeds. They were told it wouldn't start a 757 but they wouldn't have it.
It's situations like that that show Jet2 really needs to pull it's socks up at Leeds with Ryanair coming in.
One of Jet2 directors favourite sayings is 'a pound saved is two earned'. Well, no, you're a cock and a 757 not able to start on stand is not 'two earned'. It's a pain in the arse, pisses passengers off no end and makes us look like idiots!
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Old 24th Aug 2009, 09:31
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AFAIK there is 2 ASU's at leeds, and joined together can start a 757!
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Old 24th Aug 2009, 10:14
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There is one for jet2.
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