British Airways - CC Industrial Relations & Negotiations
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Excuse me???
The fact is that union members like Tiramisu cannot pick and mix what dispute takes their fancy. To belong to a union and beneift from the protection it offers and then to vote NO and walk through a picket line is unacceptable.
It is all clear to me now. What a disgraceful point of view.
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FE
Of course, assuming you are a cabin crew union member of BA (but I have my doubts), you have voted yes and will go on strike if asked.
Pity, we will never know at the end of the day.
That is wonderful stuff TorC and something that perhaps BASSA should highlight to their members.
Oh, I forgot, they don't want to put all the facts.
Of course, assuming you are a cabin crew union member of BA (but I have my doubts), you have voted yes and will go on strike if asked.
Pity, we will never know at the end of the day.
That is wonderful stuff TorC and something that perhaps BASSA should highlight to their members.
Oh, I forgot, they don't want to put all the facts.
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This thread just gives a voice to a supine minority
will find themselves very much in the minority and rather exposed, if they then choose to work.
Are the dinosaurs beginning to panic?
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Actually if you want my honest opinion, I believe the Union is redundant now. Yes that's right, we have no need whatsoever for them. And the reason for that is precisely because UK Employment Law is so strong. Companies simply are unable to take advantage of employees in the way that they used to. Unions were brought in eons ago when mill or factory owners were conducting slave labour. Now, there is no need, because most employees know their rights, and will be happy to take the company to a tribunal if they are not getting their rights. As someone who has been both an employer and an employee, and been to Tribunals etc. I can talk from experience.
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Thanks finncapt, just goes to show that a little research into the FACTS never does any harm (well, at least not to those of us living outside the bassa bubble).
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Ignorance!
Ignorance is no excuse for some of the comments on here but this one from MIDMAN takes all the biscuits....
"As for your CSD friend who struggled to cope with working in the cabin and deal with issues during the flight, perhaps he/she could ask her manager for the support (training or demotion) that he/she obviously needs."
WHEN THE S*IT HITS THE FAN & YOUR JUGGLING TWO ROLES....... support from your manager on the ground won't help!!!
I take it the 'crew' who support imposition are short-haul and therefore haven't experienced a full load, 747 Hi-J, Faulty AVOD, etc, etc, & the flight crew are insisting on hourly walk arounds...... WAKE-UP!! It ain't working, our customers, our crew and our brand are being severely hit. Some on here who aren't willing/able to see the realities in the cabin are in selfish denial of this FACT! If this continues we all lose... period.
"As for your CSD friend who struggled to cope with working in the cabin and deal with issues during the flight, perhaps he/she could ask her manager for the support (training or demotion) that he/she obviously needs."
WHEN THE S*IT HITS THE FAN & YOUR JUGGLING TWO ROLES....... support from your manager on the ground won't help!!!
I take it the 'crew' who support imposition are short-haul and therefore haven't experienced a full load, 747 Hi-J, Faulty AVOD, etc, etc, & the flight crew are insisting on hourly walk arounds...... WAKE-UP!! It ain't working, our customers, our crew and our brand are being severely hit. Some on here who aren't willing/able to see the realities in the cabin are in selfish denial of this FACT! If this continues we all lose... period.
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WHEN THE S*IT HITS THE FAN & YOUR JUGGLING TWO ROLES....... support from your manager on the ground won't help!!!
I get the feeling some of the CSDs that are bitching about this don't know what hard work actually is, or they do and they are shy of it.
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duh.... 747... as I said IGNORANCE is no excuse!
If your new Desertia... LGW don't have 747's!
In fairness... impositional working practices worked ok for me on a 777 with half a load...... but lets face it that's not what we want or need for our future success.
If your new Desertia... LGW don't have 747's!
In fairness... impositional working practices worked ok for me on a 777 with half a load...... but lets face it that's not what we want or need for our future success.
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Obviously it is fine to have a difference of opinion, but on Monday the NO voters I predict with near certainty, will find themselves very much in the minority and rather exposed, if they then choose to work
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TwoRoles
If BASSA had been willing to negotiate realistically rather than suggesting Middle East b2b's (wtf?), then a compromise position might have been NOT taking the crew member off the few Hi-J 747's we operate.
Look closely at the above - not often you see the words BASSA and realistic in the same sentence.
Oops, there I go again.
Look closely at the above - not often you see the words BASSA and realistic in the same sentence.
Oops, there I go again.
Last edited by dave747436; 12th Dec 2009 at 10:35.
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TwoRoles/Fume/AL
You do appreciate that not every flight is a daylight, full, Hi-J 747, don't you?
I'll try & be fair too.
There were days before the new crewing levels which were difficult all round with AVOD failures etc.
There may well be more days like that now, with one less crew member to muck in - but that is what you're paid for.
You're paid to do the absolute best you can with the resources you have, & do it with a smile - if you do that nobody can ask any more of you.
I think the suspicion here is that this is not what is happening some of the time.
If you are found to be sabotaging the service to meet your own agenda, you deserve everything you get. (IMHO)
If all CSD's are struggling than BA will put an extra crew member on the Hi-J's.
But that is BA's decision NOT yours.
If you can only cope on a 777 whan it's half full, then you need to ask your colleagues how they're doing it on the busier days, because they can.
I'll try & be fair too.
There were days before the new crewing levels which were difficult all round with AVOD failures etc.
There may well be more days like that now, with one less crew member to muck in - but that is what you're paid for.
You're paid to do the absolute best you can with the resources you have, & do it with a smile - if you do that nobody can ask any more of you.
I think the suspicion here is that this is not what is happening some of the time.
If you are found to be sabotaging the service to meet your own agenda, you deserve everything you get. (IMHO)
If all CSD's are struggling than BA will put an extra crew member on the Hi-J's.
But that is BA's decision NOT yours.
If you can only cope on a 777 whan it's half full, then you need to ask your colleagues how they're doing it on the busier days, because they can.
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Two Rules wrote
Quite rightly too imho - or are you saying that cabin service should come before safety and ignoring written Company orders (JPM's) is ok?
This was never a problem when working one (or two) down before, so why should it be so now? Any SCCM unable to take 5 minutes out from their cabin service role once per hour should consider asking their manager for a time management refresher.
.... & the flight crew are insisting on hourly walk arounds
This was never a problem when working one (or two) down before, so why should it be so now? Any SCCM unable to take 5 minutes out from their cabin service role once per hour should consider asking their manager for a time management refresher.
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TwoRoles
Since you've chosen to highlight LH vs SH you might like to consider the fact that on some SH services, the crewing reduction amounts to 25%.
Yes, we have a "simpler" service now, but the fact is, that in some instances this sees us now handing-out more individual items than we did before. Some crew really don't help themselves though .... for instance, in a service where tea/coffee are the only offered options, I'm still hearing crew asking "what would you like to drink?" ... which is a bit too open-ended, and slows things down. Amazingly also, some crew are turning-up for briefings without any awareness of the new service offerings, despite this all being readily available in print and on online.
Most of us (and admittedly, this maybe easier on smaller aircraft) are doing our best to maintain awareness of what's going-on in either cabin, and tryng to be where we are needed, when we are needed.
So far, for me, it's working.
Since you've chosen to highlight LH vs SH you might like to consider the fact that on some SH services, the crewing reduction amounts to 25%.
Yes, we have a "simpler" service now, but the fact is, that in some instances this sees us now handing-out more individual items than we did before. Some crew really don't help themselves though .... for instance, in a service where tea/coffee are the only offered options, I'm still hearing crew asking "what would you like to drink?" ... which is a bit too open-ended, and slows things down. Amazingly also, some crew are turning-up for briefings without any awareness of the new service offerings, despite this all being readily available in print and on online.
Most of us (and admittedly, this maybe easier on smaller aircraft) are doing our best to maintain awareness of what's going-on in either cabin, and tryng to be where we are needed, when we are needed.
So far, for me, it's working.
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I take it the 'crew' who support imposition are short-haul and therefore haven't experienced a full load, 747 Hi-J, Faulty AVOD, etc, etc, & the flight crew are insisting on hourly walk arounds...... WAKE-UP!! It ain't working, our customers, our crew and our brand are being severely hit. Some on here who aren't willing/able to see the realities in the cabin
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I have operated as CSD on most A/C types and configs.
I don’t believe in sabotaging the service.
I am writing reports on all my flights.
I have reported areas where I have had issues with the impositions. I have
also pointed out the areas where it has not been problematic.
This is a cabin crew issue and some of the comments are from people who do not understand our role.
I would appreciate people who are not skilled in customer service and team leadership keeping their unqualified opinions to themselves.
This is a cabin crew issue so please find some other form of amusement.
I don’t believe in sabotaging the service.
I am writing reports on all my flights.
I have reported areas where I have had issues with the impositions. I have
also pointed out the areas where it has not been problematic.
This is a cabin crew issue and some of the comments are from people who do not understand our role.
I would appreciate people who are not skilled in customer service and team leadership keeping their unqualified opinions to themselves.
This is a cabin crew issue so please find some other form of amusement.
Carnage Matey,
I note yesterday this post from Andyismyname:
This particular purser may unwittingly be putting the spotlight on the CSD on this trip! Or will the folk who read the comment cards have spotted that the handwriting on several comment cards is the same?
Shenanigans with comment cards has long been a 'game' played by some cabin crew. When they didn't like the comments made by a passenger, they would tear them up and bin them, so as not to spoil IFCE's statistics for customer service. Now we have cabin crew actually generating false comment cards in an effort to do exactly the opposite. Priceless!
I note yesterday this post from Andyismyname:
The Purser found plenty of time yesterday to fill out several comment cards "on behalf of passengers".
Shenanigans with comment cards has long been a 'game' played by some cabin crew. When they didn't like the comments made by a passenger, they would tear them up and bin them, so as not to spoil IFCE's statistics for customer service. Now we have cabin crew actually generating false comment cards in an effort to do exactly the opposite. Priceless!
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No panicking dinonsaurs here FinnCapt!!
I think that if you are in a minority in any conflict, whether in Afghanistan or an industrial dispute, you would feel 'exposed' if you faced an overwhelming force.
Of course the anti-BASSA brigade here latch onto one word as an example of bullying, intimidation etc etc. Let us ask how our Hong Kong based crew feel who are fighting BA over age discrimination. They definitely feel 'bullied and intimidated' by BA into accepting an arbitrary and discriminatory earlier retirement age.
I think that if you are in a minority in any conflict, whether in Afghanistan or an industrial dispute, you would feel 'exposed' if you faced an overwhelming force.
Of course the anti-BASSA brigade here latch onto one word as an example of bullying, intimidation etc etc. Let us ask how our Hong Kong based crew feel who are fighting BA over age discrimination. They definitely feel 'bullied and intimidated' by BA into accepting an arbitrary and discriminatory earlier retirement age.
Last edited by Fume Event; 12th Dec 2009 at 11:44.
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If some CSD's cannot do the job perhaps it is time for them to move on to a job they can do. BA can them promote other crew to CSD who are capable of doing the job- just a thought. I was a CSD for 17 years on both EF and WW so know what the job is all about.
This is a cabin crew issue and some of the comments are from people who do not understand our role.
I would appreciate people who are not skilled in customer service and team leadership keeping their unqualified opinions to themselves.
This is a cabin crew issue so please find some other form of amusement.
I would appreciate people who are not skilled in customer service and team leadership keeping their unqualified opinions to themselves.
This is a cabin crew issue so please find some other form of amusement.
More importantly (and it has already been clearly stated on this thread, more than once), BA's cabin crew union is recklessly hell bent on bringing the company down, which jeopardises everybody's livelhood - that makes them perfectly entitled to offer opinions and advice here!
