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Old 1st Nov 2015, 11:33
  #1841 (permalink)  
 
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Well it is true so very poor service indeed and what makes it look even worse is that one of last night's diverted SEN inbounds positioned empty STN-AGP this morning to operate AGP-SEN and another positioned empty STN-ALC to operate ALC-SEN. The other diversion last night positioned empty STN-LIS. So instead of coaching this mornings AGP and ALC pax to STN they cancelled the flights and flew empty to those very places!

Last edited by Expressflight; 1st Nov 2015 at 11:44.
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Old 1st Nov 2015, 11:45
  #1842 (permalink)  
 
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Easyjet should advice passengers at point of booking that Southend is poorly equipped operationally, to deal with standard UK weather issues and thus if you want a better chance of your flight departing to a long planned, payed for Holiday, taking into account a hotel is fully paid for at destination then you are better to book from London Gatwick, London Stansted or Luton.
Never heard anything so daft in my life. How long would they stay in business if they did. Should they tell Gatwick passengers that Gatwick Airport is more prone to snow so book to travel from Birmingham ?
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Old 1st Nov 2015, 11:58
  #1843 (permalink)  
 
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daz - I think you're being a little unrealistic here and perhaps ignoring Easyjet's commercial needs and what their shareholders expect from airline management.

Anyone who travels regularly knows that larger transport facilities are more likely to stay open when bad weather hits. In snow, Govt sends gritting lorries to motorways first and to minor roads last. Equally one should expect a large airport like Stanstsd to be more resilient to bad weather than (for example) Cambridge.

If Easyjet were to put a note by each booking involving Southend prior to payment being made, stating explicitly that Southend is unreliable in bad weather, then a significant number of people simply would not book to fly via Southend.

Load factors / yields would suffer and Easyjet would quickly find that Southend routes were not making as much money as other potential routes. The result would be some or all planes currently based at Southend being moved to other bases.

Southend remains a small airport that needs support - occasionally we need to be a bit forgiving when small struggling airports have a relatively small blip in daily operations
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Old 1st Nov 2015, 12:09
  #1844 (permalink)  
 
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TSR2

Snow is expected as well as fog at all UK Airports
But knowing as a passenger that you have a better chance of your flight
Operating in these conditions From Stansted than from Southend
Is very important to know.

If the Airline is knowingly operating from such an Airport then I would want to be advised it might sound DAFT but the Airline should not be able to just cancel a flight they should have a contingency plan.

The point I'm trying to make is an Airline would not be able to operate with a lack of onboard equipment but is fine to schedule a flight in winter knowing the Airport can't support the flight in them conditions.
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Old 1st Nov 2015, 12:37
  #1845 (permalink)  
 
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looks like same tomorrow
TAF: EGMC 011105Z 0112/0121 VRB03KT 0300 FG BKN001 BECMG 0112/0115 1200 BR BCFG BKN002 PROB30 TEMPO 0112/0116 SCT005 BECMG 0115/0118 3000 SCT002 BKN005 BECMG 0118/0121 0200 FG VV///
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Old 1st Nov 2015, 12:50
  #1846 (permalink)  
 
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Well it would seem that there is still fog at Southend as the SX502 from Berne has diverted to Stansted and the Munster flight has also been cancelled. Not a good day for the last day of the half term school holidays when demand would have been higher.
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Old 1st Nov 2015, 13:20
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If the Airline is knowingly operating from such an Airport then I would want to be advised it might sound DAFT but the Airline should not be able to just cancel a flight they should have a contingency plan.
And what happens on a foggy day at (the very well equipped) Heathrow - thats right, BA cancel a fair percentage of the short haul programme to protect the flying for days to come.

That's what EZY have done here, cancelled the first sector of the first wave to protect the flying programme later in the day. I should think they don't want and stragglers by the end of the day as its due to be widespread fog again to night.

DH
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Old 1st Nov 2015, 13:50
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LCY struggling with fog also. After much time in the hold the Luxair Luxembourg flight seems to be heading to STN.
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Old 1st Nov 2015, 14:15
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Seems that the delayed second wave of easyjet arrivals has also gone to Stansted. Looks like nothing has got in all day. If the fog did clear I wonder if the airport would stay open past midnight?
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Old 1st Nov 2015, 14:48
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Reading the above, I must have imagined all those flights in the past that were diverted to SEN because of fog at STN.
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Old 1st Nov 2015, 15:47
  #1851 (permalink)  
 
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I know that SEN always get a lot of stick when it suffers from fog and in a way it's justified as it highlights its shortcomings in necessarily being a CAT 1 airport, but LCY should surely be mentioned in a similar context. So far LCY has had six landing aircraft out of a total of 61 scheduled for today and it is quite possible that that will remain the situation at the close of play.

It's been suggested here that easyJet should warn people of the slightly greater chance that their flight may be cancelled due to fog if booking a SEN flight but I've seen no suggestion that airlines using LCY should issue similar,. if not greater, warnings. If there are no landings at SEN today I think I'm right in saying that this will be the first time since easyJet started their operation there in March 2012. During that time they will have scheduled around 23,000 movements at SEN and very few have been cancelled or diverted for reasons of weather.
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Old 1st Nov 2015, 16:05
  #1852 (permalink)  
 
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It seems the SEN bashers are having a field day with today's weather.

The airport's limitation are well known and indeed, I was due to fly in a light aircraft from SEN today, but LCY has not seen much activity today either.

However, there have been countless occasions when SEN has been open when LCY and others have been fog bound, so give us a break please chaps.

Looking at Planefinder, which I prefer to Flightradar 24, the holds to get into Heathrow have been quite substantial so there has been chaos all round today.

It does seem poor show by easyJet to appear to have abandoned their SEN passengers, but I suppose commercial considerations come above all others.

Southender
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Old 1st Nov 2015, 16:17
  #1853 (permalink)  
 
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I feel I need to point out I'm no Southend brasher, in face next week I'm flying from Southend after deciding Stansted has become to busy for its own good
My main gripe is Easyjet and the total lack of customer care I just can't understand why the AGP FAO ALC passengers weren't coached to Stansted
Coaches would have been available it's not a school day and Easyjet had very good understanding that the fog was stay I would have thought plans would have been put in place it just seems rude to send the flights out empty from Stansted when passengers were just down the road with their holidays hanging in the air.

But probably the worst is still to come for todays cancelled passengers who are probably re booked for tomorrow's flights poor buggers
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Old 1st Nov 2015, 16:38
  #1854 (permalink)  
 
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......... and similarly the same "worst is still to come" will likely apply to LCY pax as well.
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Old 1st Nov 2015, 16:40
  #1855 (permalink)  
 
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The holds into heathrow are busy because of the cat 3 requirements and larger spacings required to safeguard the LSA however they are operating at approx 22 per hour so 50% of the normal arrival rate wheras SEN is 0% !!!
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Old 1st Nov 2015, 17:07
  #1856 (permalink)  
 
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Well that's it, everything cancelled for the day. Easyjet cancelled the days flying programme out of Southend at 15:00. BE have also cancelled their programme for the day.

That's not going to help the airport's passengers figures.

Updated 3 hours ago by easyJet Operations Control
Our easyJet staff will be arranging hotels and transport for those passengers who require them and any one who wishes to transfer their flight or receive a refund can do so at Book cheap flights and find last minute flight deals ? easyJet.com bookings. Alternatively you can contact our customer services team who are always happy to help. Once again we apologise for this unavoidable inconvenience.
Updated 3 hours ago by easyJet Operations Control
Unfortunately due to the current weather in Southend we have had to cancel your flight today. We apologise for any inconvenience caused.
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Old 1st Nov 2015, 17:24
  #1857 (permalink)  
 
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Expressflight

The only difference is the Airlines at LCY will use other Airlines to accommodate their passengers if they don't just re schedule the flight from the divert Airport
BA, LUX and City Jet normally just coach passengers to STN and fly from there.
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Old 1st Nov 2015, 17:40
  #1858 (permalink)  
 
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Whether it is Heathrow, City or Southend if you want to upset passengers big time just cancel their flights.

The question then becomes who do they blame?
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Old 1st Nov 2015, 17:42
  #1859 (permalink)  
 
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.... and of course easyJet normally do coach the pax to/from STN but it just seemed to be this morning that they chose not to do so. They have done this for today's SXF flight though.
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Old 1st Nov 2015, 18:14
  #1860 (permalink)  
 
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With Stansted only 50 minutes away it might have been the case of not being able to hire coaches at short notice on a Sunday morning.
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