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Old 30th Oct 2008, 20:02
  #2841 (permalink)  
 
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If they let you cancel you flight it will hurt their load factor and that will hurt the share price. Ryanair pride themselve on having full planes but if you read the small print the load factor is how many seats they have sold.

A lot of the offers at 1p were to inflate the number of people who seem to be using the airline and make the money on the fees and taxes of those who do not turn up. The profitable pax is the one who pays but does not fly.

The 3rd of November we get the half year report and see how bad the income is.
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Old 30th Oct 2008, 20:32
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Funny that the guy above should say that. My friend and I were due to fly NQY-STN this Saturday but he has just realised his passport has expired, so I'll need to reclaim the government taxes too after not showing up at the airport for our flights (we're flying Air Southwest instead.. ouch, expensive!). I swear that if I have any crap from them when trying to reclaim the taxes I wont be happy.
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Old 30th Oct 2008, 20:57
  #2843 (permalink)  
 
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Good Luck

Not easy to argue with someone with little command of the English language
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Old 30th Oct 2008, 21:36
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Probably Ryanair don't even have the ability in their systems to cancel a flight. Why should they? They have you in their load factors and got your taxes, they don't need more.
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Old 31st Oct 2008, 07:00
  #2845 (permalink)  
 
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But isn't keeping monies that dont belong to you .....Theft

What a clever business model

Might try to think up another to startup
  • Sell a product
  • Dont supply the product
  • Keep the payment
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Old 31st Oct 2008, 07:09
  #2846 (permalink)  
 
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From what I've read, Ryanair will pay back the taxes you've paid but they will ask a administration fee for that which is higher then the taxes. So while it's moral theft it's not legally.
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Old 31st Oct 2008, 07:11
  #2847 (permalink)  
 
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I would have thought that keeping the seat fare would be enough to cover admin costs

or am I being naive
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Old 31st Oct 2008, 07:40
  #2848 (permalink)  
 
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It sure is, but they want to maximize their profit. It's not a good thing but that's how Ryanair works and i'm pretty sure their shareholders like it.
But there are also non LoCo airlines that ask a (small) administration fee for this.
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Old 31st Oct 2008, 10:16
  #2849 (permalink)  
 
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I think some of you miss the point. If you have paid 1p for your seat, if you then want not to travel, it must be fair to charge you for the admin.
If you have paid £200 for your seat and want to cancel, I expect you would then find you may well get a fair proportion of it back.
Having said all of this. Most people these days tend to buy the cheapest ticket, regarles of who it is with, or even what mode of transport. These tickets are normaly non cancelable and non transferable.
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Old 31st Oct 2008, 10:25
  #2850 (permalink)  
 
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Ryanair will be laughing next year with teh introduction of the new Irish Air Travel Tax.

Sure...this week he has a cut at it and the effect it will have on Shannon numbers. But come next March when the tax is introduced....he'll be keeping the tax money collected from all his Irish departure no-shows!

Did I read somewhere that the UK Govt is after him to close this loop-hole - anyone remember how much he 'gained' from the UK Tax for all his no-shows??
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Old 31st Oct 2008, 11:02
  #2851 (permalink)  
 
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Ballsout - absolutely agree. I've said it before - I batch book cheap tickets with Ryanair, some I use, some I don't. I have never bothered trying to reclaim taxes on unused tickets (on the odd occasions I have paid them). If people need flexibility, where possible, book with a traditional full service airline offering check in, baggage, refunds, meals, drinks, pre-allocated seating blah blah blah. I don’t like paying for any of this on short hops, so I travel Ryanair. Where I do want it, I book with a legacy carrier. You get what you pay for - you don’t pay for customer service or support on Ryanair, so don't expect it.
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Old 31st Oct 2008, 11:27
  #2852 (permalink)  
 
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I thought the fee would be included in the credit card handling fee? So it does matter if you only pay 1p for the flight. They have a charge to use the card,so surely at worst it would be the same charge to refund the flight cost at worst.
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Old 31st Oct 2008, 12:38
  #2853 (permalink)  
 
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Ryanair Rescue Ross After He is ‘Sent to Coventry’ by BBC


Ryanair, Britain’s largest low fares airline, today (31st Oct) offered to rescue Jonathan Ross after he was ‘Sent to Coventry’ by the bigwigs at the BBC. Ryanair will help Ross jet off to much more exotic surrounds as it sent him free tickets to escape the media spotlight and sample how those who don’t earn £18million a year live.

Ryanair, called on the black sheep of the BBC, who will lose £1.5million over the next 12 weeks, to make his money go further by escaping the high cost of living in Mayfair and fly on one of Ryanair’s over 350 UK routes where he can live cheaper, get a tan and gear himself up for his return to the beeb next year.

Ryanair’s Stephen McNamara said:

“We are sending some Ryanair Ryanaid to Ross. Poor old Johnny has been sent to Coventry by the big wigs at the BBC, but he need not worry – Ryanair can bring him to far more exciting and exotic destinations. It is never easy when the main breadwinner loses his salary so we are sending Johnny tickets so he can whisk the wife away to Paris or catch the rays with the family in Fuerteventura and sample how the other half, who doesn’t earn £18mililon a year, lives.

As Johnny will lose £1.5million over the next 12 weeks we are extending a helping hand to the fallen star who can escape the media spotlight and make his money go further on one of our 350+ routes to/ from the UK. However, the bad news for Johnny is that the paparazzi will be hot on his heels as they take advantage of our latest £15 seat sale from the UK. Let’s hope Johnny can re-charge like the rest of the UK during a recession – by taking advantage of Ryanair’s guaranteed lowest airfares and promise of no fuel surcharge”.
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Old 31st Oct 2008, 14:14
  #2854 (permalink)  
 
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Who is this Jonathan Ross fella anwyway? Is he the English Gay Byrne? Can he sign on for the 12 weeks that he is idle? That would be about Euro 2,400 from the labour exchange. When you add in taxes and charges how many FR tickets would that much buy? Not as many as UK£1.5 million would buy!
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Old 2nd Nov 2008, 06:15
  #2855 (permalink)  
 
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They'll probably sell the first 20 or so seats at that fare, subject to 200 quid "taxes" of course! After that the price will progressively rise to the point where you won't pay that much less than on a full service carrier. RYR haven't yet managed to entice me onto one of their European flights, and I think Hell will freeze over before you will find me on one of their transatalantic flights. Nevertheless I have no doubt that there will be plenty of naieve takers.
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Old 2nd Nov 2008, 06:21
  #2856 (permalink)  
 
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15 per cent who’ll pay whatever it costs for a wide seat . . . stuff like that.”
"Stuff like that"...Shows a great insight into the premium product!

Those 15% also expect courtesy, fairness and being treated like a valued customer- something O'Leary and RYR have shown little talent at!!
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Old 2nd Nov 2008, 07:05
  #2857 (permalink)  
 
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Not being funny but isn't there currently a shortage of longhaul aircraft?
777, 787 order books full and delayed! 380 books full for next few years!
Got no idea about 330? so only really leaves 747, 767 or 340 which will hardly be ideal for what he's planning!
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Old 2nd Nov 2008, 07:34
  #2858 (permalink)  
 
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Maybe the K*****R from Mullingar should be more exercised by all his currently parked aircraft than a typical cheap diversionary publicity stunt
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Old 2nd Nov 2008, 07:42
  #2859 (permalink)  
 
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£8 + £1000 add on taxes and fees etc. Yes I would believe that.

What I cant believe is the fact the UK government allow this sought of misleading advertising.
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Old 2nd Nov 2008, 08:11
  #2860 (permalink)  
 
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News from Seattle

Machinists union members ratified a new contract with Boeing on Saturday, ending an eight-week strike that cut the airplane maker's profits and stalled jetliner deliveries.
The workers are expected to return to Boeing's commercial airplane factories, which have been closed since the Sept. 6 walkout, starting Sunday night.
Thus, FR can now plan its summer schedules (including some additional routes, presumably) basing on the assumption that the new deliveries will have a 6-week delay. Quite a fortunate coincidence from the Ryanair's point of view (will be compensated for the planes it really doesn't need right now, but will get enough of them for the best season)...
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