CTC McAlpine/easyJet/JMC Sponsorship Selection
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Mooney 12, Why the negativism to Ryanair?
The public image of Ryanair on Customer Service Grounds is quite justified. This stems from the decisions made by Ryanair Management and the press involvement.
The product Ryanair sells unfortunately produces this negative public image.
However from working with Ryanair crew. I have been extremely impressed with their professionalism and drive to do a great job.
Many of them enjoy the job and the pay they receive.
Subject to many of the negative posts on this forum.
Would it really be a terrible first job? Brand New 737-800 Fleet (most under 5 years old)
Bothers me the negative comments made about Ryanair that are generally unjustified.
Just how I see it.
The public image of Ryanair on Customer Service Grounds is quite justified. This stems from the decisions made by Ryanair Management and the press involvement.
The product Ryanair sells unfortunately produces this negative public image.
However from working with Ryanair crew. I have been extremely impressed with their professionalism and drive to do a great job.
Many of them enjoy the job and the pay they receive.
Subject to many of the negative posts on this forum.
Would it really be a terrible first job? Brand New 737-800 Fleet (most under 5 years old)
Bothers me the negative comments made about Ryanair that are generally unjustified.
Just how I see it.
Last edited by jonathang; 15th Aug 2004 at 22:03.
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Ryanair and CTC
Ryanair will not be joining the CTC scheme. At the meet and greet night that I went to, Rod discussed Ryanair, and whilst not going into full details, it is clear that the situation will never arise where Easyjet and Ryanair are associated with each other. Also other airlines could possibly veiw being linked with Ryanair in a negative light.
And as far as negative comments being unjustified, I haven't flown with Ryanair myself but all those that have told me of their opinions have had bad experiences first hand. Still, if you pay peanuts...
And as far as negative comments being unjustified, I haven't flown with Ryanair myself but all those that have told me of their opinions have had bad experiences first hand. Still, if you pay peanuts...
Last edited by Caracul; 16th Aug 2004 at 05:48.
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Caracul, You are missing the point. How many Ryanair pilots do you know? Whether or not it's a good company from a customer relations point of view has absolutely nothing to do with whether or not it's a good company to fly for.
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Spuddy, exactly.
Ryanair offers a service from A to B fast, cheap and with amazing on-time performance.
The thing that suffers is customer service.
What is not suffering is the revenue generated.
The ruthless methods has made an extremely profitable company.
Ryanair offers a service from A to B fast, cheap and with amazing on-time performance.
The thing that suffers is customer service.
What is not suffering is the revenue generated.
The ruthless methods has made an extremely profitable company.
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Sorry guys but I think its the other way round. If a company has a bad image whether for customer relations or not, other companies will not want to be associated with that company. Whether they are good to fly for is not an issue, because CTC are more concerned with which names they are connected with, and also what their choice of companies says about them. They also have to think about what impact it will have on the companies that they already represent.
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MOL is ruthless and is responsible for significantly damaging pilots t's & c's. He's ruthless.
He has devalued the pilot job while taking passenger service to new lows. I have flown with Ryanair twice and thought it was poor. No seat pockets to store anything. Such a pain in the arse. MOL is now going to stop passengers taking luggage with them. He really is going too far.
I also agree with Caracul, reputation is everything.
By the way caracul, did Rod mention about any other airlines joining? Do you have any idea who any future airlines might be?
He has devalued the pilot job while taking passenger service to new lows. I have flown with Ryanair twice and thought it was poor. No seat pockets to store anything. Such a pain in the arse. MOL is now going to stop passengers taking luggage with them. He really is going too far.
I also agree with Caracul, reputation is everything.
By the way caracul, did Rod mention about any other airlines joining? Do you have any idea who any future airlines might be?
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Caracul, I doubt Ryanair would want to join CTC because it doesn’t fit their business profile to fund training, However if it did and could comply with CTC’s requirements do you honestly think CTC would turn down a multi million pound training contract from one of Europe’s leading low cost carriers?
Do you think CTC would rather associate itself with a company that had terrible a reputation up the front but sweet customer service up the back?
He is ruthless. Correct.
These methods have made Ryanair the successful company that it is. Whether we like it or not.
Business is war, look at Aer Lingus.
Do you think CTC would rather associate itself with a company that had terrible a reputation up the front but sweet customer service up the back?
MOL is ruthless and is responsible for significantly damaging pilots t's & c's.
These methods have made Ryanair the successful company that it is. Whether we like it or not.
Business is war, look at Aer Lingus.
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It is true it doesnt fit Ryanairs profile to fund training. They really don't care about faciliatating young guys into their dream profession. They'd rather we paid for our training, including a type rating. Then they would like us to pay for our meals and bottled water. The cheek!
From a business perspective Ryanair have done well so far. However there is only so much customer service that can be sacrificed.
People will happily pay less to fly point to point. That is the main success factor in the European industry. MOL is going further than no fills to bare minimum.
Passengers will eventually think "Ryanair? aren't they the ones who have no seat pockets on their planes, aren't they the ones which wont allow us to take a suitcase with us"
This will especially cause problems for familys with young kids and babies.
People may also think
"Ryanair, aren't they the airline who everyone hates to work for"
The more MOL stretches his staff, the more likely it will be that some organised protests will take place. This is already happening with BALPA.
Now how can a guy be blamed for not wanting to join an airline where the pilots are in such a fierce struggle with management.
MOL is not just ruthless, he is a shark.
They may be winning now, but that still doesnt make me want to work for them.
From a business perspective Ryanair have done well so far. However there is only so much customer service that can be sacrificed.
People will happily pay less to fly point to point. That is the main success factor in the European industry. MOL is going further than no fills to bare minimum.
Passengers will eventually think "Ryanair? aren't they the ones who have no seat pockets on their planes, aren't they the ones which wont allow us to take a suitcase with us"
This will especially cause problems for familys with young kids and babies.
People may also think
"Ryanair, aren't they the airline who everyone hates to work for"
The more MOL stretches his staff, the more likely it will be that some organised protests will take place. This is already happening with BALPA.
Now how can a guy be blamed for not wanting to join an airline where the pilots are in such a fierce struggle with management.
MOL is not just ruthless, he is a shark.
They may be winning now, but that still doesnt make me want to work for them.
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Mooney,
Ryanair don’t hide the fact they are a No Frills airline.
Anyone who has worked for an airport and handled commercial aircraft will know that passengers stuff chewing gum and leave items in the seat pockets. Which costs money and time during the turnaround.
This is a cost saving exercise. Just like the Safety cards on the back of the seats. They also cost money and passengers steal the cards.
This after all is a business and revenue is key.
Mol isn’t talking about stopping all luggage he is attaching the cost of travel directly to where the operating costs are. If you take no luggage you get your flight cheaper. If you take luggage you pay directly for what you take. This is good vision attached to the product for the customer. Rather than everyone paying an averaged price.
Once again what does all this have to do with the Job up front.
As long as passengers keep paying to fly the job at the front will be secure.
I think we are going way off topic here so that's the last I'm going to say on the matter.
Ryanair don’t hide the fact they are a No Frills airline.
Anyone who has worked for an airport and handled commercial aircraft will know that passengers stuff chewing gum and leave items in the seat pockets. Which costs money and time during the turnaround.
This is a cost saving exercise. Just like the Safety cards on the back of the seats. They also cost money and passengers steal the cards.
This after all is a business and revenue is key.
Mol isn’t talking about stopping all luggage he is attaching the cost of travel directly to where the operating costs are. If you take no luggage you get your flight cheaper. If you take luggage you pay directly for what you take. This is good vision attached to the product for the customer. Rather than everyone paying an averaged price.
Once again what does all this have to do with the Job up front.
As long as passengers keep paying to fly the job at the front will be secure.
I think we are going way off topic here so that's the last I'm going to say on the matter.
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They really don't care about facilitating young guys into their dream profession.
aren't they the ones which wont allow us to take a suitcase with us
"Ryanair, aren't they the airline who everyone hates to work for"
Any specific incidents?
MOL is not just ruthless, he is a shark.
Yeh back to the topic of CTC.
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Still waiting on a reply from Stage 1a. If there's a Stage 2 today and another tomorrow it'll probably be a while before they process anymore Stage 1a's?? 
Good luck tomorrow Nick. Did you have a look at that link someone posted on page 35? A few people have said it's relevant to Stage 2.
Did anyone read those reviews I put on page 37 about the Katanas? Any opinions??
Simon.
Good luck tomorrow Nick. Did you have a look at that link someone posted on page 35? A few people have said it's relevant to Stage 2.
Did anyone read those reviews I put on page 37 about the Katanas? Any opinions??
Simon.
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Thanx! Not holding my hopes to high as i know how competitive these selection processes are, but i'll give it my best shot.
Been looking for as much info as possible about tomorrow, tried that link out and managed to get the hang of it, so hopefully that will come in handy!
To be honest by biggest worry about tomorrow is the group discussion as i'm never too good in those kind of situtions, trying to come up with valid points etc, especially when being monitored. Appitude tests don't bother me that much as i've done a few before and faired quite well, plus you can't really prepare for em that much anyway.
Noone else going tomorrow?
Nick
Been looking for as much info as possible about tomorrow, tried that link out and managed to get the hang of it, so hopefully that will come in handy!
To be honest by biggest worry about tomorrow is the group discussion as i'm never too good in those kind of situtions, trying to come up with valid points etc, especially when being monitored. Appitude tests don't bother me that much as i've done a few before and faired quite well, plus you can't really prepare for em that much anyway.
Noone else going tomorrow?
Nick
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Hey, I hope it's not bad news that no-one from the last phase 2 has told us how it went. I'm down in Bournemouth next tuesday (24th) for mine, tryin (like all who've gone before me) to glean any info I can from those who've been.
Well I'll keep an eye on the thread till then, anyone else goin on the 24th, I'll see you there. Good luck!
Well I'll keep an eye on the thread till then, anyone else goin on the 24th, I'll see you there. Good luck!
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Hi Unzie,
I just got the e-mail confirming my acceptence to Stage 2
Can't make the 24th though, gonna go on the 31st a week later. Had to e-mail CTC though cos I clicked on the 24th to get more info on the stage not realising this confirmed my booking. What am I? An idiot, correct!
Anyway, bring it on. I can't wait!
Good luck on Tuesday Unzie!
Simon.
Already read through the forum but can\'t recall if this came up. I\'m flying from Dublin to Stage 2 which is at Bournemouth Intl. Ryanair are trying to take me up the posterior with the price and Aer Lingus don\'t fly there. Can I fly into any other airports nearby and taxi it to BOH or is flying straight in my best bet?
Thanks in advance people,
Simon.
I just got the e-mail confirming my acceptence to Stage 2
Can't make the 24th though, gonna go on the 31st a week later. Had to e-mail CTC though cos I clicked on the 24th to get more info on the stage not realising this confirmed my booking. What am I? An idiot, correct!
Anyway, bring it on. I can't wait!
Good luck on Tuesday Unzie!
Simon.
Already read through the forum but can\'t recall if this came up. I\'m flying from Dublin to Stage 2 which is at Bournemouth Intl. Ryanair are trying to take me up the posterior with the price and Aer Lingus don\'t fly there. Can I fly into any other airports nearby and taxi it to BOH or is flying straight in my best bet?
Thanks in advance people,
Simon.
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Nice one Si-S
Good luck with your stage 2 too, (if u manage to get there lol). I found these sample questions of the kind they use for GAPAN selection. I don't know but they seem of the same ilk as those questions which other people in this thread have suggested we can expect at stage 2. If not, well it can't hurt to do a bit of extra lateral thinking eh?
Unz
Good luck with your stage 2 too, (if u manage to get there lol). I found these sample questions of the kind they use for GAPAN selection. I don't know but they seem of the same ilk as those questions which other people in this thread have suggested we can expect at stage 2. If not, well it can't hurt to do a bit of extra lateral thinking eh?
Unz
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Got my Stage 2 sorted for 31/08/2004. Rang their office and was chatting to two different people. First opinion echoes what has been said so far by everyone who has attended Stage 2 and beyond - EXTREMELY nice, EXTREMELY helpful & EXTREMELY Professional.
Have you got a link to those questions Unz?
Thanks,
Simon.
Have you got a link to those questions Unz?
Thanks,
Simon.
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Sorry Simon,
meant to put that in. Look at www.morrisby.com then go to test takers guide. There's not many, but they certainly do flex the right intellectual muscles. good luck on the 31st!
meant to put that in. Look at www.morrisby.com then go to test takers guide. There's not many, but they certainly do flex the right intellectual muscles. good luck on the 31st!
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What really happened at simuflight???????????????????
Interesting for all you wannabe CTC cadets.
Wow!!!
Interesting for all you wannabe CTC cadets.
Wow!!!