Ryanair - 8
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Reus base will close and not reopen next summer but flights from other bases will operate.
Ryanair abandonará Reus · ELPAÍS.com
Ryanair abandonará Reus · ELPAÍS.com
Join Date: Aug 2002
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Racedo...yes it is BUT I think the complaint is
The calculation of currency exchange is not computed by the issuer of the credit card but by the merchant who can set the rate of exchange.
Join Date: Aug 2009
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Racedo - there is so much about FR that is positive - much of which you state on a regular basis. However, why is it that FR is also synonymous with "screw-the-customer" nastiness? Many of their cost-cutting ideas have been innovative, even if moderately annoying, ways of keeping the base fare low. But there are aspects of their business model (e.g. CC fee charging policy) which are blatantly unfair and indefensible. This makes even regular customers board their planes with an underlying simmering hatred for the company. MOL may well say "So what?". But is the generation of so much antipathy really necessary? And the denial of this unfairness by FR and you - or simply the refusal to see it for what it is, a misnamed fuel levy in the case of the CC fee - only fans the flames of that antipathy.
I grow tired of the many rants about FR - but they wouldn't be so vociferous if FR and you weren't so wilfully blind to what are justifiable complaints.
I grow tired of the many rants about FR - but they wouldn't be so vociferous if FR and you weren't so wilfully blind to what are justifiable complaints.
Join Date: Oct 2007
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jdcg
Putting it simply......WE ALL have a choice.
What is the point of moaning about the airline and its charges then
climbing the stairs to take your seat.
Vote with your feet......find alternative airlines who meet your
criteria.
It aint rocket science.
MM
Putting it simply......WE ALL have a choice.
What is the point of moaning about the airline and its charges then
climbing the stairs to take your seat.
Vote with your feet......find alternative airlines who meet your
criteria.
It aint rocket science.
MM
Join Date: Sep 2004
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You completely miss the point by saying these charges are avoidable by using a pre paid card, it's reckoned that only 4% of the population have these cards, 75% of which have been acquired solely to avoid Ryanair charges per person per sector. The rest because their personal credit rating is so crap that they can not get a CC
I think it is worth pointing out that prepaid cards are heavily pushed by travel agents as an alternative to currency (no protection if lost) or travellers' cheques (old fashioned paper, who takes them these days?)However, I think I'll still agree that the idea of acquiring a particular payment card just to be able to make transactions on a particular airline is a nonsense. What if they all behaved like this - Visa for Easyjet, Diners for Flybe and Amex for baby?
When you needed an electron card to avoid the fee, you could at least apply for one without having to pay any fees to maintain the bank account. But there is no such thing as a totally fee-free pre-paid Mastercard - they all attract some form of setup / usage / monthly fee.
jdcg
I sometimes wonder if MOL's business practices are taken from the ancient Roman amphitheaters (or any modern stand-up artists) where the whole game is to totally take the p*ss out of a very small section of 'customers'. Everyone else looks round and thinks 'that's harsh, but he's still giving cheap flights to US'.
Even with fees that apply to the majority of passengers - I think Ryanair just thrive on being the airline that everybody loves to hate, and which gives everyone the best deal because if they bang on long enough about low prices people won't think to try the rivals, or compute the total cost of their journey.
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jabird
'I think Ryanair just thrive on being the airline that everybody loves to hate, and which gives everyone the best deal because if they bang on long enough about low prices people won't think to try the rivals, or compute the total cost of their journey.'
It really pays to have a brain.
MM
'I think Ryanair just thrive on being the airline that everybody loves to hate, and which gives everyone the best deal because if they bang on long enough about low prices people won't think to try the rivals, or compute the total cost of their journey.'
It really pays to have a brain.
MM
Join Date: Aug 2009
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MM - that all depends on where you are flying to and when you "choose" (not always an option) to book your ticket.
For example, I'd be the first to say that I am grateful to FR for re-developing the LON-SZG route at a time when no-one was flying there, as I fly there often for family reasons. I also fly more often with FR because they fly mostly from STN - by far the closest London airport for me.
FR also tend to be better for booking with about a month or so before the flight - others are better when you book at least 3 months ahead. Being self-employed, the former works better for me.
But whenever there is another airline option and the price difference is not that great, I would alwayc choose someone other than FR. Why? When FR are more punctual etc etc. Because they are an obnoxious company and proud of it.
For example, I'd be the first to say that I am grateful to FR for re-developing the LON-SZG route at a time when no-one was flying there, as I fly there often for family reasons. I also fly more often with FR because they fly mostly from STN - by far the closest London airport for me.
FR also tend to be better for booking with about a month or so before the flight - others are better when you book at least 3 months ahead. Being self-employed, the former works better for me.
But whenever there is another airline option and the price difference is not that great, I would alwayc choose someone other than FR. Why? When FR are more punctual etc etc. Because they are an obnoxious company and proud of it.
When you needed an electron card to avoid the fee, you could at least apply for one without having to pay any fees to maintain the bank account. But there is no such thing as a totally fee-free pre-paid Mastercard - they all attract some form of setup / usage / monthly fee.
Nobody forces anybody to book with FR.
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@racedo
I find my uw card useul too
Cards be cards, so what. A merchant isn't charging these guys any more than 2% of the transaction fee, so why dont they just set a % themselves ?
I find my uw card useul too
Cards be cards, so what. A merchant isn't charging these guys any more than 2% of the transaction fee, so why dont they just set a % themselves ?
Last edited by JSCL; 29th Jun 2011 at 14:42.
Join Date: Aug 2009
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Racedo - I wouldn't force my mother to fly FR if she didn't want to. But even though the banks charge FR next to nothing to process a debit card payment, FR forces us to pay an exorbitant fee or go and hunt for a pre-paid card that we have to keep re-loading and paying a fee for that.
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racedo,
I am well aware on the company to which you refer, but that would put us both well beyond the rmit of pprune!
My point was that all pre-paid Mastercards have fees, unlike current accounts with debit cards. You are right in pointing out the other benefits, but the fee still applies. This means that the card handling fee is unavoidable, not discretionary. For those reasons, consumer authorities are right to step in.
Of course people are free to choose to fly with any airline they want - I think Ryanair on the whole are an immense benefit to consumers. But they are also not always the best value - by the time you add all their extras and then bring in the additional costs of using out-of-the-way airports.
I am well aware on the company to which you refer, but that would put us both well beyond the rmit of pprune!
My point was that all pre-paid Mastercards have fees, unlike current accounts with debit cards. You are right in pointing out the other benefits, but the fee still applies. This means that the card handling fee is unavoidable, not discretionary. For those reasons, consumer authorities are right to step in.
Of course people are free to choose to fly with any airline they want - I think Ryanair on the whole are an immense benefit to consumers. But they are also not always the best value - by the time you add all their extras and then bring in the additional costs of using out-of-the-way airports.
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But even though the banks charge FR next to nothing to process a debit card payment, FR forces us to pay an exorbitant fee
All CC have fees, course if you pay off the balance every month and never ever take advantage of their credit then you never pay them but then again these type of customers are the ones that CC lenders try and get rid of as they do not bring profit to them.
Ultimately everybody has a choice of whom to use but strangely when you see airlines adding on fuel surcharges with gay abandon you don't see a sudden rush of posters on here complaining about fuel surcharges.
Ultimately everybody has a choice of whom to use but strangely when you see airlines adding on fuel surcharges with gay abandon you don't see a sudden rush of posters on here complaining about fuel surcharges.
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jabird
'I think Ryanair just thrive on being the airline that everybody loves to hate, and which gives everyone the best deal because if they bang on long enough about low prices people won't think to try the rivals, or compute the total cost of their journey.'
It really pays to have a brain.
MM
OK MM, reading that again I think it pays to edit first!'I think Ryanair just thrive on being the airline that everybody loves to hate, and which gives everyone the best deal because if they bang on long enough about low prices people won't think to try the rivals, or compute the total cost of their journey.'
It really pays to have a brain.
MM
- Ryanair thrive on being controversial, because that gets everyone talking about them. No news is bad news etc. Free publicity => c. 1% turnover spent on ads compared to c. 3-4% for other airlines. Every time Ryanair mentioned in news, or discussed, out comes the mantra - we do this because it lets us offer the lowest fares in Europe etc.
Cue Erasure 'I Love To Hate You'.
but:
- Despite the low fares mantra, Ryanair aren't always the best value - add on the extras first, then the surface journey costs at each end of the sector, and other arlines may well end up costing less
Join Date: Aug 2009
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Racedo - people don't bitch about the fuel charges so much because they're included in the upfront price. And because they reflect (admittedly probably not fairly) genuine cost increases. It's because FR is so disinegenuous that people get upset.
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I have made my choice after repeated attempts at getting a decent price/flight by Ryanair and tend to use Monarch.
Seems they have made a choice on cards this year that makes sense (up to a point)
Feel free to use Ryanair, it certainly IS a democracy, but trust me, I will never use Ryanair again! Pay for this, pay for that, pay interest for this, extra for that!!!!
It's (in my opinion and experience- READ THIS) that it is cheaper for Me to use Monarch. In fact in previous years the old Dinosaur BA were cheaper for the trip and luggage I required.
As for strikes, only airlines "protected" by unions are able to strike. Unions DO work with airlines, but sometimes when you see bosses, shareholders, managers get rises of 10-40% but the workers who actually are the face and revenue bringers in that airline get told, "Sorry no money available - so no pay rise", even though they claim €5bn profit then maybe they have a claim for strike action.
As SLF, I would back the crew in any strike action even if it affected my work/holiday. I can always sort out work or holiday another time, but the impact of 0% pay rise is affecting normal people, highly trained people, but it seems not the managers and shareholders!!!!
An airline goes bust, crew and staff struggle but the top echelon either start a new airline or move onto another airline. Sad.
Seems they have made a choice on cards this year that makes sense (up to a point)
Feel free to use Ryanair, it certainly IS a democracy, but trust me, I will never use Ryanair again! Pay for this, pay for that, pay interest for this, extra for that!!!!
It's (in my opinion and experience- READ THIS) that it is cheaper for Me to use Monarch. In fact in previous years the old Dinosaur BA were cheaper for the trip and luggage I required.
As for strikes, only airlines "protected" by unions are able to strike. Unions DO work with airlines, but sometimes when you see bosses, shareholders, managers get rises of 10-40% but the workers who actually are the face and revenue bringers in that airline get told, "Sorry no money available - so no pay rise", even though they claim €5bn profit then maybe they have a claim for strike action.
As SLF, I would back the crew in any strike action even if it affected my work/holiday. I can always sort out work or holiday another time, but the impact of 0% pay rise is affecting normal people, highly trained people, but it seems not the managers and shareholders!!!!
An airline goes bust, crew and staff struggle but the top echelon either start a new airline or move onto another airline. Sad.
Join Date: Sep 2004
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And is Ryanair the only airline who do this? No would be the answer but nobody is giving out about there chrages are they.
Ultimately everybody has a choice of whom to use but strangely when you see airlines adding on fuel surcharges with gay abandon you don't see a sudden rush of posters on here complaining about fuel surcharges
Hang on a minute - isn't this the part of pprune where people are supposed to bitch about Ryanair?If I have a problem with BA's fuel surcharge (fast to go up, slow to come down), then that's for the BA thread! I regularly gripe about Caribbean governments charging extortionate amounts for departure tax on top of a ticket which has already been paid for, but Ryanair don't (and won't) go to the Caribbean.
I also have posted about the dual bashing of APD we get on domestic flights - especially in the BFS thread. I think this is very significant in the context of Ryanair pulling out of numerous routes - STN to NQY&BLK and also recently PIK.
Should Which have something to say about APD? I'm not sure - it is a taxation issue, rather than a consumer one, but they might want to point out that UK consumers travelling withi the UK are being unfairly penalised.
So do I think Which are right to compplain about card charges imposed by Ryanair which can't be avoided? Yes - absolutely.
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All CC have fees, course if you pay off the balance every month and never ever take advantage of their credit then you never pay them but then again these type of customers are the ones that CC lenders try and get rid of as they do not bring profit to them.
Racedo, that's not a like-with-like comparison. If I take out a pre-paid Mastercard, I will have to pay a fee of some kind - either a setup fee, a monthly fee a transaction or a top-up fee.In the UK at least, current accounts and many credit cards are still 'free' to use. Yes, current accounts will charge you if you go overdrawn, but the charge is for the overdraft or for going over an agreed limit, not for the provision of the banking service. Likewise if you pay interest on a credit card, that is a charge for the borrowing, not a transaction fee for usage of the card.
It is not correct to say card holders try to 'get rid' of customers who pay their balance off each month - they cannot predict future spending patterns of their users, and they still make a margin on the card fee. Card companies are more bothered by 'rate tarts' who will jump to another provider after 6-12 months.