Ryanair - 6
Join Date: Nov 2001
Location: London Whipsnade Wildlife Park
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Any idea when Ryanair are going to include all the hidden charges/taxes in their headline fares, as per the enforcement?
I went to book flights this evening and still Ryanair defies!
I went to book flights this evening and still Ryanair defies!
Join Date: Aug 2006
Location: Europe
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Ryanair is canceling tickets bought through third party websites... an update by About.com
I know, smart people book directly via ryanair.com website. But not everybody is smart enough, should these guys be punished now?
The latest from the Irish airline is that it is currently denying boarding to 450 people a day, despite being asked by the National Consumer Agency in Ireland to at least honor flights bought before August 11. Ryanair said no. Though passengers are being reimbursed, this is 450 ruined vacations a day.
Join Date: Mar 2007
Location: Norfolk but my Heart is still in Leeds
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What if you are a elderly person scared of computers or someone with dyslexia, or other disabilities and the only way to book flights is through a third party. Why should people be punished again. I cannot see Ryanair's problem they are still getting there iwn advertised price and filling up their aircraft.
Join Date: Mar 2007
Location: Norfolk but my Heart is still in Leeds
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Sorry I should have made myself clearer. I did not mean a third party as in friend relative ect or even websites. I was thinking more of travel agents flight only specialists.
Join Date: Oct 2006
Location: Ireland
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Buster the Bear
Any idea when Ryanair are going to include all the hidden charges/taxes in their headline fares, as per the enforcement?
Any idea when Ryanair are going to include all the hidden charges/taxes in their headline fares, as per the enforcement?
Join Date: Sep 2001
Location: At the foot of the Lammermuirs
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Is it just me or is the Ryanair website playing up big style again?
Last week i tried checking in on-line for my PIK-BOU flight but could not complete it as the very bottom right hand field was incomplete. All it showed was: "Country of ". There was no dropdown box to select anything. I arrived at PIK and explained the problem and they happily stamped my various printed off proofs (on 4 different PCs) "No Charge" and a I used the normal check-in.
Today I tried to change my return but it steadfastly refused to allow me. I eventually had to call the Reservation Centre. I use the "Rest of the World +353 1 249 7791" number as it ony costs me 2p per minute on 18866.com as opposed to the 0871 UK number at 10p per minute. After a long wiat I eventually got through to someone who replicated what I was doing and agreed the site is broken and mad ethe change for me at Internet prices.
Tonight I've tried to check-in on-line again and got exactly the same issue again: the very bottom right hand field was incomplete.
Last week i tried checking in on-line for my PIK-BOU flight but could not complete it as the very bottom right hand field was incomplete. All it showed was: "Country of ". There was no dropdown box to select anything. I arrived at PIK and explained the problem and they happily stamped my various printed off proofs (on 4 different PCs) "No Charge" and a I used the normal check-in.
Today I tried to change my return but it steadfastly refused to allow me. I eventually had to call the Reservation Centre. I use the "Rest of the World +353 1 249 7791" number as it ony costs me 2p per minute on 18866.com as opposed to the 0871 UK number at 10p per minute. After a long wiat I eventually got through to someone who replicated what I was doing and agreed the site is broken and mad ethe change for me at Internet prices.
Tonight I've tried to check-in on-line again and got exactly the same issue again: the very bottom right hand field was incomplete.
Join Date: May 2008
Location: Essex, UK
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The site has been playing up. See my posts under Ryanair Website Not Taking Booking? in the Passengers & SLF (Self Loading Freight) forum.
Unlike you, the Reservations centre would not offer me the website price.
Unlike you, the Reservations centre would not offer me the website price.
Join Date: Feb 2005
Location: Finland
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Ryanair Website Not Taking Booking?
What would cost the fast creation of a better booking system? I bet the costs of such a fully-functional system would be much lower than the amount of money lost within the half year of that hopeless juggle with the present one. It still doesn't work properly, I believe it's a time bomb with more problems ahead.
Cutting the costs required? There is an other issue that should be addressed, it's a route policy. In fact Ryanair doesn't have any consistent route policy. I perceive it as something like "try-it-and-dump-or-continue" rule. The research... do they have any? FR does not seem to pay enough attention to the viability of some routes, in some cases the reaction is very slow. Being more active in seeking opportunities could be profitable too.
Once again, I'll give an example from my own yard - analyzing the Finnish market. Let's compare two longest routes from Tampere, these are DUB-TMP and BGY-TMP. The former is just an average one, with load factors around 80% and not the best yields. Right now one can get flights from September onwards for just 5 euros on many dates. Checking the latter we see an excellent load factors to Bergamo, over 90% across the board, very often up to 100%. The fares unusually high, hardly ever below 50 euros, last minute prices as high as 200 euros one-way. What would the flexible airline do? Firstly, it would try to rise the frequencies on the "better" route keeping an eye on the less profitable one. Secondly, it would try to broaden the offer by cautiously adding other routes between the two successful countries (Italy-Finland in that case; Pisa? Rome?). Thirdly, it would analyze which direction of flights to the country is more popular, e.g. East-West or North-South and would try to find similar destinations in the nearby counties. And so on.
Ryanair seems to be "immune" to such nuances like the passengers' "wish list". Why? Is this lack of flexibility due to lack of applicable "marketing agreements" and other deals? If that's the case it must be a very crippling rule, is it worth it? The possible gains resulting from some deals might not level the losses.
Join Date: Feb 2005
Location: Finland
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there may exist other conditions, primarily negotiations with the airport over charges and costs, which are restricting growth
Join Date: May 2008
Location: Essex, UK
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Say, flying for nothing because the agreement is so good, not flying where excellent earnings could be achieved even with the conditions as they are.
Airport capacity.
Trained crew with the ability to speak the local language.
Pilots trained to land at certain destinations.
Competition with other airlines.
Join Date: Aug 2006
Location: Europe
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the worlds first airline to offer "priority booking". For a small fee, you are given access to the old booking engine
The software provider Navitaire has moved to .NET 2.0 framework and Microsoft SQL Server 2005 Enterprise but that has failed to provide more efficiency and caused persistent hobbling of the booking system. There might be some disharmony in relation to the inflated hardware needs caused by the migration, but I suspect many more reasons of the malfunctioning. As a self-educated C++ programmer (just a part-time activity of mine) I would rather turn my suspicions into a lack of a programming algorhythm that would allow to speed up the tasks and lessen the use of hardware resources. Especially the price searches seem to consume much of the computing power. I cannot blame the hardware-hungry M$ technology alone, in fact the new SQL Server allows things like creation of a hot standby database that maintains close synchronization with a primary database, they could make use of it. I could envisage e.g. using a secondary "price" server just to perform actual price searches without burdening the main booking system with other tasks than solely bookings. Or, alternatively, some better price-indexing solutions could be deployed to improve the searches. I do not want to go further into the subject but hope to see the end of this disgrace for both Navitaire and Ryanair.
Last edited by eu01; 24th Aug 2008 at 09:52.
Join Date: Feb 2005
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Ryanair news from Italy:
Ryanair says no to a future transfer to Viterbo: 'If we are forced to leave from Ciampino we'll leave the region'. That way Alessia Viviani, Ryanair's marketing manager for Southern Europe, answered to the question about the airline stand on the possible transfer of their flights to the future airport Viterbo. Ryanair has been present at Ciampino since 2002 serving there 15 million passengers so far.
Ryanair says no to a future transfer to Viterbo: 'If we are forced to leave from Ciampino we'll leave the region'. That way Alessia Viviani, Ryanair's marketing manager for Southern Europe, answered to the question about the airline stand on the possible transfer of their flights to the future airport Viterbo. Ryanair has been present at Ciampino since 2002 serving there 15 million passengers so far.
Join Date: Aug 2007
Location: Cork
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Ryanair to close two Cork-UK routes
27/08/2008 - 15:56:51
Ryanair has announced the closure of two of the seven routes it operates from Cork.
From the end of October Ryanair will close its daily routes between Cork to East Midlands and Glasgow (Prestwick) airports.
The airline said the move follows a 20% increase in charges being imposed on these two routes by Cork Airport.
The East Midlands route will close on October 26 while the Glasgow service will cease two days later.
Ryanair warned the route cancellations would result in loss of 100,000 passengers at Cork this winter (200,000 in a full year) and amounts to a 6% drop in traffic using the airport.
27/08/2008 - 15:56:51
Ryanair has announced the closure of two of the seven routes it operates from Cork.
From the end of October Ryanair will close its daily routes between Cork to East Midlands and Glasgow (Prestwick) airports.
The airline said the move follows a 20% increase in charges being imposed on these two routes by Cork Airport.
The East Midlands route will close on October 26 while the Glasgow service will cease two days later.
Ryanair warned the route cancellations would result in loss of 100,000 passengers at Cork this winter (200,000 in a full year) and amounts to a 6% drop in traffic using the airport.