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Old 13th Aug 2008, 16:01
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Ireland's technology news service siliconrepublic.com has listened to the screen scrapers' opinions. Let's quote some fragments
Ryanair’s decision last week to block all forms of ‘screen scraping’ by third parties is more about its desire to be a one-stop-shop than unlawful behaviour on the part of other websites, Steven Rice, marketing manager of ebookers.ie told siliconrepublic.com.

This view is shared by the Consumers’ Association of Ireland, which made a statement to that effect in light of Ryanair introducing new procedures to cancel all passenger bookings made through screen scraping websites last Monday.
“It is not untrue to say flights are usually more expensive from an online travel agent that has screen-scraped Ryanair fares, we have no issue with that. But let’s say it how it is: Ryanair is forcing consumers to go to its website because it wants to sell a whole plethora of products from there – flights are the hook,” Rice said.
(He) said Ryanair wants sites such as ebookers.ie to direct their visitors to the Ryanair website. “There’s no point in doing this for third-party sites. We wouldn’t promote bringing a visitor to our site and pushing them to another one where the sale is made. We would go out of business very quickly if we did that. The whole reason for a travel agent’s existence is to resell.”

Ryanair is the only airline that won’t engage in any sort of relationship with online travel agents in terms of reselling, according to ebookers.ie.

“You have to ask yourself why no other airline has a problem with screen scraping. In fact, a lot will negotiate lower prices with online agents because they value the business they create for the airlines and they want to incentivise us to sell more,” says Rice.

“On the whole, screen scraping is a good thing. It enables online travel agents to give a full choice of products to consumers.”
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Old 13th Aug 2008, 16:18
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RealSlimShady me old... I was ryanair Captain some time ago and can tell you from first hand experience that the pilots and cabin crew have got the worst terms and conditions in Europe.

The pilots may earn well but with zero benefits. I certainly didn't get the impression over the years that I was there, that the majority were happy with their lot.

However, as I said before, if the terms and conditions were improved then it would be an exciting company to work for. But that won't happen hence why so many leave, and yes they have got an extremely high pilot turnover so don't tell me the majority are happy!
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Old 13th Aug 2008, 17:12
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Mr Rice is being disingenuous. Ryanair have never needed other agents to sell their seats.
Why would they now pay agents to help sell their seats?
Screen scraping sites will always give a higher price than the host. If they sold at a discount then it would be money out of their own bottom line so it never happens.
As Ryanair's site gaurantees to be the lowest price, why would anyone go elsewhere? If they find a cheaper seat, Ryanair will refund twice the difference.
Do you know how many times Ryanair has paid out on this guarantee?
Never.
Do you pay someone to do your shopping?
OK, you rich b******s who use Tesco/Waitrose etc online might do, but most of us choose not to.
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Old 13th Aug 2008, 17:47
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I thought he came across as the usual sanctimonious old prat as always.
He continually spouted the same crap...no fuel charges, BA do it this way. Biggest airline in europe, etc etc etc....
If I hadn't been so knackered, I would have thrown my pc at the telly.
The man will be long gone by the time Ryanair have lost their way.
Shame, cos they were a fine company to deal with in the mid-90's.
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Old 13th Aug 2008, 18:01
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RealSlimShady me old... I was ryanair Captain some time ago and can tell you from first hand experience that the pilots and cabin crew have got the worst terms and conditions in Europe.
I'm pretty sure Shady is an FR training captain.
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Old 13th Aug 2008, 18:12
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easy to see how much research michael had done in reponse to questions about passanger welfare and climate control judging by his answers -**** all.
The BBC provided him with a half hour of free time to advertise his low fares,no fuel surcharge,bla , bla , Well done mick,
 
Old 13th Aug 2008, 18:19
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Well maybe mr O'Leary was good at defending himself in this interview but he certainly was incorrect on the Ryanair share prices. Stating that Ryanair share prices are the ones who has the smallest drop is definately NOT true

In the last 12months from Aug 1 2008 FR shares have dropped by 55.8%

For comparison following airlines have done better:

BA has dropped by 32.9 %

EZY by 35.2 %

Lufthansa by 28.7 %

Aerlingus by 41.3 %

AirFrance-KLM by 50.3 %
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Old 13th Aug 2008, 18:21
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Ha I watched this and laughed... MOL may be a nasty man but that guy is pretty smart. I do like him as a business man.
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Old 13th Aug 2008, 18:47
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BA and the like are unreliable, expensive, and have proven they are not great when things go wrong. So people will move to the LCCs - yes, they may not be great when things go wrong either, but the lower cost of the ticket compensates for this.

LCC are utterly useless for business travellers and that is where the money is, especially now that the fuel price makes such a big part of the cost of flying.
LCC's don't fly to the correct airports - when your employees are costing £40-200 per hour, you will not want to waste their time getting to Stansted.
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Old 13th Aug 2008, 19:00
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That would depend on where you're travelling from. I can imagine that for some people based in the City, STN might be a more attractive proposition than LHR.
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Old 13th Aug 2008, 19:10
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Low cost = low service

I wish that the great traveling public would realise that you only get what you pay for, that is why Ryanair is at first glance so cheap.

As some above have pointed out some times Ryanair is not the best option on cost alone and the service in very poor. In effect you are only buying the ticket to fly on the particular flight that you have booked for, If Ryanair cancel the flight they will offer you another seat but this could be days away. It is hardly a practical way to travel but it works for 99% of the pax 99% of the time and so Ryanair get away with it.

I can only stand back and admire the business skill of MOL after all he has hordes of people flocking to Ryanair to pay more for an inferior product just because of the low headline price.
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Old 13th Aug 2008, 19:31
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The Flying Cokeman
Stating that Ryanair share prices are the ones who has the smallest drop is definitely NOT true
That may have been a factual error but the share price is, IMHO, no representation of the value of a company - either today or in the future. Remember that the City are, for the most part, only interested in getting a return within the next year and will mark up and down by the hour.

FR are the cleverest carrier around. Oh yes, and probably the nastiest! I continue to regard them very highly as a business and, if I was one who invested in stock, I would invest in FR.
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Old 13th Aug 2008, 19:48
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if I was one who invested in stock, I would invest in FR.
And you would have loose 8% in one day!
55% in one year!!!

Ryanair is the most risky investment currently in the european aviation: Very high people turnover that goes straight to the competition, secondary airports (so limited possibilities to gain business travellers contrary to easyJet), non sense hedging, financial analysts that are treated as useless, very high risk of being again condemned by european commission for illegal subsidies, plenty of old very advantagous contract with airport that finish soon etc etc
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Old 13th Aug 2008, 19:52
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“On the whole, screen scraping is a good thing. It enables online travel agents to give a full choice of products to consumers.”
Utter bull. It generates revenue for the screenscrapers.

End of.
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Old 13th Aug 2008, 19:54
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The bulk of the whining about bad treatment, lousy T and C's etc comes from outside the company.
Absolutely wrong. Half of the marketing, half of the HR, half of the pricing (etc) teams have gone over the last year
Btw if you're captain, you probably don't know anything about what is happening in the HQ...
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Old 13th Aug 2008, 20:26
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Paxboy,

Yes thx I do know how it works. But don't forget that if the city dont believe in FR and won't recommend the investors to invest in the company it doesn't matter how great Ryanair/MOL are. No investors= NO money and even FR won't survive long without their investors.

My point was that MOL kept correcting the interviewer for not having his research correct when MOL should have done the same.

Regarding your last comment on investing in FR: I am however more concerned about you and hope that any investment in FR from your side will purely be based on your admiration for the company rather than to make any money

If you invested in FR 1 week ago, your shareprice has dropped by 27.5%
and 1 month ago a drop by 14.9%

If you 1 month ago had gone for EZY instead you would have had an increase 20.4% or BA for that matter you would have had an increase of 20.6%.

FR have many contracts up for renewal as previously stated and recently made many mistakes such as not hedging fuel for 2008. Now they finally hedged until April 2009 averaging at $127.6 a barrel ,now where the fuel price keep dropping, presently at $113.
Of course it could go either way for 2009 but experts forecast the oil price to be around $79 to 100 a barrel, so a high fuel hedging could have a big impact on next year's finacial report again affecting the share prices.


I agree with H&S and I for one certainly won't invest in FR

Last edited by The Flying Cokeman; 13th Aug 2008 at 20:43.
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Old 13th Aug 2008, 21:09
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Btw if you're captain, you probably don't know anything about what is happening in the HQ...
And in Paris you have some insight?
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Old 13th Aug 2008, 21:28
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you will not want to waste their time getting to Stansted.
Speak for yourself, it takes me 30-40 minutes to Stansted, Heathrow is at least 90 minutes on a good day.
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Old 14th Aug 2008, 09:07
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Screensavers are basically middle men who take a cut. FR have always promised to cut out the middlemen so they are sticking to their word. Other airlines aren't following suit at present but you can bet your bottom dollar that they are watching closely!
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Old 14th Aug 2008, 11:58
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Speak for yourself, it takes me 30-40 minutes to Stansted, Heathrow is at least 90 minutes on a good day.
Location: Cambridge

You don't say...

That would depend on where you're travelling from. I can imagine that for some people based in the City, STN might be a more attractive proposition than LHR.
Yes, of course thats why landing spots at STN are in such demand with business travellers.

The fact is LHR is the business airport, its on the tube Taxi fares are cheap and businesses chose it.

Personally I hate it as it inaccessible from SW London, but you don't decide the business case on where you or I live.
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