RAF JPA Rollout
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Originally Posted by ZH875
Avtur, Same here, I contacted JPAC, listened to lots and lots of music, and was then told that the Pay had been cocked up again today, and all should be ok when new payslips etc are done, so maybe another long wait on the phone tomorrow.
Treated like a tennis ball between JPAC and Handbrake House (bless them actually PSF have tried their absolute best)
Incorrect no of days for LSA
No Payment recieved for LSA
Charged £680 in a one-er (thought we could only get charged at 3 days per month for over-issues?)
Still, after 3 weeks of incessent trying, cannot get them to sort out my move to family quarters from single quarters. I moved in Feb, as of Mays pay statement, I am still being charged single accomm and food, even after no less than TEN phone calls.
Only recieved one feedback call after being promised 6 times (seperate occassions) someone would call after 48 hours, and only then after I had rang them non-stop for 2 hours to follow up.
Where is the leadership people? Oh thats right, these blunties responsible couldnt lead a wet turd out of a brown paper bag. PLEASE, PLEASE CAN I HAVE THE MONEY I AM OWED?
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Write a letter to OC Admin and JPAC telling them they have 28 days to completely sort or you will take to County Court (Small Claims), citing unnaceptable delay in recieving pay.
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Maybe I'm too patient, but I'll wait until pay day and see what I get. If, as I expect, it's still wrong then a letter of complaint will be my only option.
The most annoying thing is that I've had flying pay every month since Dec 98 and I've had no change of circumstances with the introduction of jpa! I'm wasting an awful lot of time chasing it all up too!!
The most annoying thing is that I've had flying pay every month since Dec 98 and I've had no change of circumstances with the introduction of jpa! I'm wasting an awful lot of time chasing it all up too!!
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OH THE JOYS OF JPA
What we need to do is get rid of JPA and get a few SACs and a Cpl/Sgt in an office in handbrake house with a draw full of files and they could sort out our admin for us. They will sort of be carrying out services for personnel so we could call them Personnel Services Flight or abbreviate it in the time honoured fashion to PSF..........!!!
We were in the office today discussing whether any of our gapped posts were going to filled
and whether we should sell the mess silver to reimburse our lost pay and noted that JPA is not actually secure. 
Apparently if it was then the URL would start https instead of http can anyone forsee some claims in the not too distant future.
I logged on for the first time and was going through the screens and came in the first few to the application to terminate contract page. Before I could stop myself I was half way through filling it in to save the pain of going through the rest of the screens before I came to my senses and thought I would carry on serving because I haven't worked for a bankrupt firm before and it beats the hell out of working for someone that cares or wants you to produce something during the day
I have now adopted a brilliant system. I only have one SAC working for me so she sends me stuff and then asks me if its OK. When I say yes, as I always do, she then logs on as me and approves it....bonus
We were in the office today discussing whether any of our gapped posts were going to filled
and whether we should sell the mess silver to reimburse our lost pay and noted that JPA is not actually secure. Apparently if it was then the URL would start https instead of http can anyone forsee some claims in the not too distant future.I logged on for the first time and was going through the screens and came in the first few to the application to terminate contract page. Before I could stop myself I was half way through filling it in to save the pain of going through the rest of the screens before I came to my senses and thought I would carry on serving because I haven't worked for a bankrupt firm before and it beats the hell out of working for someone that cares or wants you to produce something during the day
I have now adopted a brilliant system. I only have one SAC working for me so she sends me stuff and then asks me if its OK. When I say yes, as I always do, she then logs on as me and approves it....bonus
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Over-issue/recovery
mbga9pgf
Check out MichelleLM's message #573 (page 29 on this thread) part replicated here-
Another stealthy change brought in when nobody was looking! 
Check out MichelleLM's message #573 (page 29 on this thread) part replicated here-
snip > You remember the good old days when they could only take money back off you at a rate of 4 days' gross at a time? Well, if you're not already aware, that's all changed.
You can now have up to 50% of your gross monthly pay (minus Income tax, NI Maternity Pay, Statutory Adoption Pay and Statutory Maternity Pay) taken off you in one lump. See a a little beauty of a publication called JSP 754 Ch2 Sec 4 for more details. <snip
You can now have up to 50% of your gross monthly pay (minus Income tax, NI Maternity Pay, Statutory Adoption Pay and Statutory Maternity Pay) taken off you in one lump. See a a little beauty of a publication called JSP 754 Ch2 Sec 4 for more details. <snip
Originally Posted by ZH875
Avtur, Same here, I contacted JPAC, listened to lots and lots of music, and was then told that the Pay had been cocked up again today, and all should be ok when new payslips etc are done, so maybe another long wait on the phone tomorrow.
yep you are all correct,
I still have deductions for unacc food.
Looking forward to next month - Not.
Does anyone know why the PVR page is innacessible?
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sent off JPA manual form 1 May, no cash to date. Now have been told JPA does not or cannot read US$!! Claims have to be resubmitted to UK Embassy to check that claim has definitely not been paid and then resubmit same claim on UK Embassy forms!!!! What on earth over. I really feel for any HR Admin types picking up the fallout from this system.
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Foormort
Seems you are more up to date than me. I submitted a manual claim through SDLO for HTD (Apr) on 3 May. Contacted them yesterday and confirmed that they had received it and had forwarded it to JPAC on 8 May. (SDLO were V helpful) No cash seen yet.
Also they did not mention the bit about checking with the Embassy about duplicate payments. (Nothing out of the Embassy about this either) Today I submitted my HTD claim for May - wonder when that will get paid
Wouldn't be so bad except that before JPA (BJPA - if that's PC) the same claim was submitted to the Embassy and was in my US bank within 3 - 4 days. What a s**t system. If this is supposed to be an improvement then you can ram it. I know that this is a small whinge when compared with some of the problems talked about by the guys on here, but every little thing adds up to JPA being a load of c**p. How is it that JPA saves money by having to employ and "train" lots of extra staff for the JPAC helpline when it all goes to rats.
Best Practice ???????????
Also they did not mention the bit about checking with the Embassy about duplicate payments. (Nothing out of the Embassy about this either) Today I submitted my HTD claim for May - wonder when that will get paid Wouldn't be so bad except that before JPA (BJPA - if that's PC) the same claim was submitted to the Embassy and was in my US bank within 3 - 4 days. What a s**t system. If this is supposed to be an improvement then you can ram it. I know that this is a small whinge when compared with some of the problems talked about by the guys on here, but every little thing adds up to JPA being a load of c**p. How is it that JPA saves money by having to employ and "train" lots of extra staff for the JPAC helpline when it all goes to rats.
Best Practice ???????????
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my JPA story
hey guys and gals
Just thought I would tell you my JPA woes, I applied to live the block starting on the 15th Mar (the paperwork was in a month in advance) this included my RILOR application, which I had to read out of the AP to the scribbly, since he was convinced I wasnt eligble. roll forward two and a half months and re-submitting my paperwork AGAIN and im still waiting on my money for my RILOR (or whatever its called now) add to that acording to the RAF and JPA I still live in the block. I cant change my details on JPA for some reason ( it times out when I try) so for each month am 270 quid down , but alas acording to the scribbly its ok it will get back dated, so that makes it ok, but it could be augusts pay packet before i get it.
Part 2
I had a paper leave pass from march entered on JPA by PSF and the dates were wrong so I looked on JPA for the leave cancellation button its not there, I phoned the not-so-helpful desk at JPAC as the computer directed me to,they took my details "someone will call you back sir" two more phone calls later and still no joy. When i went to book a days leave on JPA last night I discovered to my delight that its taken all my leave off me, so another phone call and "someone will call you back sir, and in the mean time speak to PSF,find out who is the JPA focus portal at your camp" although i dont hold out much hope of it,PSFs answer just stick everything on paper passes unitl its sorted
you really couldnt make this farce up, I know other people at work who had been re-engaged and were given P45s by JPA last payday, and one lads not had any pay packet for THREE MONTHS!!!!!! JPAC is in my experience useless and before anyone jumps up to defend it,I know its not JPACs fault but in my experience the JAPCs answer is to tell you they cannot change it from there end because they dont have that responsibilty, JPAC sounds more like your technical help for the web , than a centre to administrate perssonel and I realise thats not the fault of JPAC, its the clowns who dreamed up the system, 100million to apparently tell me to go back to the old system MOD brilliance
Just thought I would tell you my JPA woes, I applied to live the block starting on the 15th Mar (the paperwork was in a month in advance) this included my RILOR application, which I had to read out of the AP to the scribbly, since he was convinced I wasnt eligble. roll forward two and a half months and re-submitting my paperwork AGAIN and im still waiting on my money for my RILOR (or whatever its called now) add to that acording to the RAF and JPA I still live in the block. I cant change my details on JPA for some reason ( it times out when I try) so for each month am 270 quid down , but alas acording to the scribbly its ok it will get back dated, so that makes it ok, but it could be augusts pay packet before i get it.
Part 2
I had a paper leave pass from march entered on JPA by PSF and the dates were wrong so I looked on JPA for the leave cancellation button
its not there, I phoned the not-so-helpful desk at JPAC as the computer directed me to,they took my details "someone will call you back sir" two more phone calls later and still no joy. When i went to book a days leave on JPA last night I discovered to my delight that its taken all my leave off me, so another phone call and "someone will call you back sir, and in the mean time speak to PSF,find out who is the JPA focus portal at your camp" although i dont hold out much hope of it,PSFs answer just stick everything on paper passes unitl its sortedyou really couldnt make this farce up, I know other people at work who had been re-engaged and were given P45s by JPA last payday, and one lads not had any pay packet for THREE MONTHS!!!!!! JPAC is in my experience useless and before anyone jumps up to defend it,I know its not JPACs fault but in my experience the JAPCs answer is to tell you they cannot change it from there end because they dont have that responsibilty, JPAC sounds more like your technical help for the web , than a centre to administrate perssonel and I realise thats not the fault of JPAC, its the clowns who dreamed up the system, 100million to apparently tell me to go back to the old system MOD brilliance
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JPA
sorry just to add if the sharp end of the spear did there job the same way the shaft thats supposed to support us , there would be quite a few jockeys joining the martin baker club. however like all the other changes in the RAF, the system will work because , the high ups want to make it work, regardless of the real picture on the ground.
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JPA - LETS GET THEM
Hi folks, once again been fobbed off with calls around the houses, however I spoke to a really helpful JPAC operator, they do exist, name was Becky, ,and she tried her hardest to sort me out, but to no avail, but she did give me numbers of supervipers and team losers in there, so thought i would share.
Now if you have a service request number feel free to call if not then dont cause they hang up like they did on me until I got my ref number.
Well here goes,
0141-224-3573
0141-224-3690
Mil number is just last four number with gptn infront.
If we phone enough am sure someone will listen!!!! Ok maybe not!
Good Luck
Now if you have a service request number feel free to call if not then dont cause they hang up like they did on me until I got my ref number.
Well here goes,
0141-224-3573
0141-224-3690
Mil number is just last four number with gptn infront.
If we phone enough am sure someone will listen!!!! Ok maybe not!
Good Luck
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Originally Posted by Chox Away
mbga9pgf
Check out MichelleLM's message #573 (page 29 on this thread) part replicated here-
Another stealthy change brought in when nobody was looking!
Check out MichelleLM's message #573 (page 29 on this thread) part replicated here-
Another stealthy change brought in when nobody was looking!
Absolute CRAP.... Spent all afternoon sorting this one out with PSF... the charges referred to are Fines incurred as a result of punishment (ND's etc) which cannot be reclaimed at greater than 50% of your pay....
Right, absolutely top marks today to the girls and boys down at a certain Wiltshire PSF... they deserve muchos thanks. Sorted out most probs through true grit and determination today, so thanks again!
Oh, as for those two numbers above, I got so annoyed the other day about unanswered calls, that I rang the phone none-stop for 10 minutes. Until some poor cretin had the audacity to pick ONE OF THE ONLY TWO PHONES THAT SEEM TO BE SERVING THE RAF AT PRESENT, picked it up, then hung up on me (something to do with the electronic "service quality monitor perhaps, by "answering my call" and providing such a valuable service...) Needless to say I was RAGING at this point, proceeded to ring a complaint, to only be greeted by the tinny sound of a recorded "for training purposes" conversation with someone I am guessing was a supervisor. She still couldnt sort my admin problems out.
Oh and wait for the below to follow soon...
http://www.pprune.org/forums/showthr...highlight=PAYD
http://www.pprune.org/forums/showthr...highlight=PAYD
Now, I really AM raging!
Save our payslips? Next its going to be save our Squadron Bars as a result of the above! Coming to a mess near you sometime in 2008!!!
Last edited by mbga9pgf; 26th May 2006 at 16:30.
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I wouldn't compare PAYD with JPA. I haven't any experience of JPA yet but from what I can gather it stinks. Whereas PAYD is fab. Saving me a fortune. and Like it sayd on the tin...I only pay for what I eat....top
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Originally Posted by Safety_Helmut
Does anyone know if Southside is now flying a Tucano ?
S_H
S_H
No, but if he is enjoying PAYD, then he sure as hell will love the hiked bar prices when the contractors take over the mess in toto.... anyway, slightly off thread I feel.
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They already have mate and the only difference are that fags are no longer cheaper....everything else is that same price and like I say PAYD is ace....
In the old system you paid for the food whether you were there or not....and now, you only pay for what you eat. I dont eat in the mess and so I dont pay. Im saving money. How is that bad?
In the old system you paid for the food whether you were there or not....and now, you only pay for what you eat. I dont eat in the mess and so I dont pay. Im saving money. How is that bad?
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Originally Posted by rafloo
They already have mate and the only difference are that fags are no longer cheaper....everything else is that same price and like I say PAYD is ace....
In the old system you paid for the food whether you were there or not....and now, you only pay for what you eat. I dont eat in the mess and so I dont pay. Im saving money. How is that bad?
In the old system you paid for the food whether you were there or not....and now, you only pay for what you eat. I dont eat in the mess and so I dont pay. Im saving money. How is that bad?
I will quote myself from a former thread. To be charged for single slices of bread, single condiments, and turn the officers mess into some cheap version of Mc somethingorother simply will not do. Now stop Trolling Southside.
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JPA - News Story
Looking at the b@lls-up that is the JPA, I'm astonished that it hasn't made the papers, so I'm trying to write a newspaper story about it. trawling through the earlier posts, but I'd welcome details of any bad experiences (and good, I suppose). Anonymous, of course, although some idea of where you're serving might help, if possible. Thanks. And good luck....