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RAF JPA Rollout

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Old 2nd Jun 2006, 13:56
  #721 (permalink)  
 
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So not only do you have to spend a lot of time trying to submit for an advance before going on det, then a lot of time trying to successfully complete a claim on your return, but you also have to claim for LSSA and LOA separately.

Looks like I will be keeping busy on my return for a few days thanks to JPA. It is also nice that I have now finally received my JPA advance, 3 weeks after submitting the claim and 5 days after starting the det.

Has anyone actually had JPA claim money back out of pay packets yet, because I somehow feel that the advance I applied for may stay in my bank account for a while.

Y_G
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Old 2nd Jun 2006, 14:01
  #722 (permalink)  
 
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LSSA and LOA are all on the same form.

However each nightstop on a long route has a different LOA rate so 1 form for each stop is required.

JPA is turning into a paperwork generator.
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Old 2nd Jun 2006, 14:27
  #723 (permalink)  
 
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Do you have to apply for your LSA? I was on det when my LSSA stopped on the 31st Mar, got back to my parent unit on 18th May and was told by JPAC that LSA would be in my next pay packet....no surprises for guessing that it wasn't.
It's funny that when you owe the RAF money the p/work is generated straight away and deducted before you get chance to blink, but when they owe you money it takes months and god knows how many trips to PSF or HR or whatever they are calling themselves these days to try and sort it out.
Also whilst we are on the subject of pay, last April my pay was messed up and they put an extra £800 in my pay but promptly took it out again in the same pay, but I was taxed on the whole amount including NI which left me £230 short, when I queried this I was told to contact Glasgow who in turn told me to contact my unit admin who then said I had to claim a tax rebate through glasgow who told me they could only give me a rebate if i left my current employer which I thought was a bit drastic for the sake of £230. In the meantime admin gave me an advance of pay to cover the £230 which was taxed again, then promptly took it off me again in the next months pay(the whole £230 including what I had paid to the taxman). Eventually I was told by OC PSF that I would get it back in payments spread out over the next year, which i haven't, but to be honest I cannot be bothered now to chase up as they cannot be bothered to do their job and they are all totally inept and cannot be bothered to get off their shiny a and help anyone..sorry for the war and peace epic for my first post but even before JPA they couldn't be a to do their jobs properly and things will never change or as long as I have a hole in my a
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Old 2nd Jun 2006, 15:39
  #724 (permalink)  
 
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This is the 3rd month in a row that my pay has been incorrect.

This is unacceptable.

I hope senior officers are taking note!
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Old 2nd Jun 2006, 17:18
  #725 (permalink)  
 
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Originally Posted by Al Fresco
This is the 3rd month in a row that my pay has been incorrect.
This is unacceptable.
I hope senior officers are taking note!
Perhaps they will when the first of them gets redressed. I think I would have looked into it if I had pay issues like some here. About 8 years ago I found myself in a similar situation to Muppetmayhem, and after 8 months it was resolved seemingly only when I threatened to redress the OC of the pay department at PMA!
I'm missing LSSA for a det in March, small fry compared to other peoples' woes, and have also encountered a "defensive circle" between PSF and JPAC.
What a load of crap, but at least one particular ACM has done OK out of it.
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Old 2nd Jun 2006, 19:38
  #726 (permalink)  
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Is this the same JPA

Having previously waited 23 days for a claim to be paid.

Arrived at new unit on posting (sorry re-assignment) on Tuesday 30th May. Now eligble for HTD instead of GYH. Amazed this morning (2nd June) to have already received a supplementary payment into the bank for 2 days HTD 30-31 May.

Just worried now that I will be charged for abated food at the end of the month.
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Old 2nd Jun 2006, 19:44
  #727 (permalink)  
 
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Was fortunate enough to be briefing a 3* yesterday when he asked about JPA and the effects on me and my staff. In a measured and calm manner I told him I was a policy violator, now had to have my claims physically checked by a clerk I don't know, that I refused to give my wife's (partner ) date of birth on the NOK (emergency contact) details, that my competences and education are all wrong but can't be changed but they form the basis of appointing, I'm dreading submitting impending BSA (CEA) and disturbance.

But I'm lucky as I do not face any impending dets or OOA and I'm fortunate enough to have a little emergency cash and I have constant access to to the interweb and I can plan my day around JPA at my convenience. SAC/Flt Lt Snooks, however, does not have this luxury and the constant sight of a false green on-line JPA and soothing words from 'experts' or get back in your box whingers from Trev does little to endear.

That I, a relatively senior bod chose to be critical surprised him but as he has the ears of those in the Centre, he promised to pass on my comments. I trust the man and will dispassionately press the evidence, from my perspective, to the appropriate grown ups.

I have promised that my boys and girls will not be out of pocket. So far, we have been lucky.
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Old 4th Jun 2006, 11:47
  #728 (permalink)  
 
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Angry

Well, no flying pay again, and my basic pay rate is wrong again!!! I'm going to write a letter to OC Admin tomorrow as I don't know what else I can do
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Old 4th Jun 2006, 16:18
  #729 (permalink)  
 
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It's made the papers

Sorry about the late notice but the JPA disaster has made page 34 (i think) of the mail on Sunday. Apparently all the problems have been ironed out according to the Wg Cdr interviewed. That's a relief!!
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Old 4th Jun 2006, 16:44
  #730 (permalink)  
 
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If the Wg Cdr who was interviewed was referring to system availability and speed, I think he's for the most part correct. If it's anything else, he's clearly got the wrong end of the stick and is destined for greatness.
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Old 4th Jun 2006, 17:46
  #731 (permalink)  
 
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Here's the article in full. From the MoS

New RAF computer has crash landing
THE RAF has been hit by a crippling computer crash that has left thousands of airmen without wages and expenses.
Pilots and ground crew in Iraq and Afghanistan are among those affected. A new £100million system, introduced by former Defence Secretary John Reid and designed to simplify paying 48,000 RAF men and women around the world, failed on launch two months ago.
Defence Ministers wanted it to cover every member of the Armed Forces within months. Instead the RAF has had to organise emergency pay-runs to help staff and their families.
The Joint Personnel Administration system (JPA) was designed to be fully interactive, allowing airmen to access their affairs online.
But despite a five-year project between the MoD and the system’s supplier, US conglomerate EDS, the sheer volume of users logging on to the network caused it to crash.
Last night an RAF source described the situation as ‘chaos’, adding: ‘This was to be a moment of glory for the MoD but it has been a disaster.’
RAF spokesman Wing Commander Trevor Field said: ‘Everyone affected should now have received any missed payments.’



Nice to see Wg Cmdr Field painting a happy picture.
You see Sid, you must have been paid he said so.
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Old 4th Jun 2006, 22:04
  #732 (permalink)  
 
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Cool Spin to Come

It will be good to see what spin the staff at DCDS (Pers) put on this one!

Last edited by MilSpFunc; 5th Jun 2006 at 04:54.
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Old 4th Jun 2006, 22:17
  #733 (permalink)  
 
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Just discovered a payment into my bank of an amount not recognised, it is more than what I am owed, wonder when they will claim it back.
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Old 5th Jun 2006, 05:22
  #734 (permalink)  
 
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That bloke Trevor Failed seems to have the same level of ignoring-reality optimism as poor old 'Chemical Ali'.....

‘Everyone affected should now have received any missed payments.’

Of course they should have, Trev me old china, but have they?
BEagle is online now  
Old 5th Jun 2006, 13:03
  #735 (permalink)  
 
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What are my chances?

Having left for the second time in Feb after 5 years as FTRS, I was still owed LSSA for a months det in the sun (West not East). I was told that it would be paid at the end of Feb with the pay run (even though I left at the beginning of Feb). In the meantime got a bill for £5 sent to my home address with a dire warning if not paid within 14 days. Silly boy - paid it. End of Feb, guess what - no LSSA. Then told it would be paid at end of March - again no LSSA. Again enquired to be told it would be paid through JPA and that I should apply, although not entitled to a password! Recent enquiries suggested I should contact them again if not paid by the end of July.

What are my chances of getting the money?

Small claims court here I come!

Shadwell
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Old 5th Jun 2006, 15:05
  #736 (permalink)  
 
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At least a small claims court action would shame the system. Our hard working HR staff are working their socks off trying to help folk but finding out how to do simple things like MUSA (now LSA) has been a mare. Don't ask about split pay to a foreign bank - easy before JPA.
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Old 5th Jun 2006, 18:09
  #737 (permalink)  
 
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We had the people who collect urine for a living at ISK today. The Adj had to manually select the random people for testing….. You guessed it JPA can’t do it., (but SAMA, you know that piece of junk we switched off A WEEK BEFORE we found JPA didn’t work, could)
Guernsey Girl II is offline  
Old 5th Jun 2006, 19:55
  #738 (permalink)  
 
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RAF JPA Rollout

Hi there,
I've just joined the fun and wondered if anyone else knew that JPA was designed by the same "reputable" people as the Tax Credit System. All of a sudden the future looks........ we'll wait and see.
Fitbin is offline  
Old 5th Jun 2006, 20:03
  #739 (permalink)  
 
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Grrr

Well............ I haven't been paid correctly. My basic is still a level below what it should be and I've not received a penny of flying pay since March!!

May place of work address is still wrong despite many calls and SR's (email type thing). I got my wage slip today that had been sent to my old unit. I was surprised to see there's more info on the printed version than is available online?!?

Spoke to my HR rep today, (and to be fair, she's very helpful) she explained that the problem is going up and up the chain and like me, many other ex NCA who are now commissioned are affected.

I'm off on det soon and my LSA days are incorrect, so I know now that I'll get paid the wrong rate of LSA, if at all

I'm quite tired of chasing all this to be honest......... But I won't give up.... With that in mind, what do you reckon are good odds for it being sorted by the end of June?
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Old 5th Jun 2006, 21:28
  #740 (permalink)  
 
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Danger

1000/1


ALWAYS assume NEVER check
akula is offline  


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