What do you find most annoying about our job???
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two can play this game. From our SLF side:
i) sitting at the end of the plane, dinner being served.
CC: Chicken or beef?
Me: Chicken.
CC: Sorry, we ran out of chicken.
ii) on a flight from CWB to SDU, just before arriving: "Those of you with connection flights to CWB please report to gate C after landing."
Jokes apart, I sincerely appreciate your work and have never personally run into an unpleasant flight attendant (and I fly every week).
FR
PS: this has nothing to do with this thread, but I have always wondered: if the main function of CC is our safety and well-being, why the call button always show a waitress-like figure? Doesn't this help establish the wrong concept about it all?
i) sitting at the end of the plane, dinner being served.
CC: Chicken or beef?
Me: Chicken.
CC: Sorry, we ran out of chicken.
ii) on a flight from CWB to SDU, just before arriving: "Those of you with connection flights to CWB please report to gate C after landing."
Jokes apart, I sincerely appreciate your work and have never personally run into an unpleasant flight attendant (and I fly every week).
FR
PS: this has nothing to do with this thread, but I have always wondered: if the main function of CC is our safety and well-being, why the call button always show a waitress-like figure? Doesn't this help establish the wrong concept about it all?
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Aaah well ADUX, funny you should ask. That would be telling, couldn't possably reveal that!!! But you guys out there that have posted so many hillarious comments and tales will know EXACTLY what we do to the pax that really irritate us!!...........ADUX - we'll leave you guessing. 
Paxing All Over The World
I saw an absolute classic today, a Pax getting himself worked up for zero reason.
It was a UK internal flight - BA from IOM to LTN on a 146.
A wheelchair pax had been loaded first and was placed in 2B. I was next on and took my seat 4F.
What had happened was that the wheelchair Pax had been allocated 1B (or similar) and that had restricted access, so they had placed her in 2B. When the folks for 2A/B/C boarded they were told, "we are less than half full - so sit where you want."
They duly did - in row 3A/B/C. Then the bloke and his wife for row 3A/B arrived and were told the same thing by the F/A. He moaned and grumbled. "What is the point of allocating seats if you then tell us to ignore them?"
F/A explained about the wheelchair pax and that there was lots of space. He grumbled more.
For some reason, that I did not catch (maybe because I was ignoring him!) he then found that he 'had' to move again. This was THE END. He moaned and cursed about 'having' to move a second time. Meanwhile, there is an 80 seat (?) machine with only about 30 people on it and empty seats as far as the eye can can see....
The F/A explained again about the wheelchair pax and that she (the F/A) had been trying to help that [elderly] lady. Mr Pax was not interested and then HAD to get his bag and coat out of the locker, to move it to the locker a couple of rows down to where they were now sitting. This was a wise precaution as we all know that the lockers have external doors and the F/A will pull the 'Eject' toggle and empty the locker of your goods, if you are not sitting underneath them.
The crew were great. Also, on the outbound leg on Tuesday. Good service and food, the 'deli' sandwiches were just fine and my thanks for the extra minature of brandy!
Also to the F/C, the same Cpt on Tuesday and today and a beautiful landing both times. On Tuesday in a smart wind and light rain at IOM, Cpt. B. floated us along the line and then kissed the wheels down. Magic stuff.
It was a UK internal flight - BA from IOM to LTN on a 146.
A wheelchair pax had been loaded first and was placed in 2B. I was next on and took my seat 4F.
What had happened was that the wheelchair Pax had been allocated 1B (or similar) and that had restricted access, so they had placed her in 2B. When the folks for 2A/B/C boarded they were told, "we are less than half full - so sit where you want."
They duly did - in row 3A/B/C. Then the bloke and his wife for row 3A/B arrived and were told the same thing by the F/A. He moaned and grumbled. "What is the point of allocating seats if you then tell us to ignore them?"
F/A explained about the wheelchair pax and that there was lots of space. He grumbled more.
For some reason, that I did not catch (maybe because I was ignoring him!) he then found that he 'had' to move again. This was THE END. He moaned and cursed about 'having' to move a second time. Meanwhile, there is an 80 seat (?) machine with only about 30 people on it and empty seats as far as the eye can can see....
The F/A explained again about the wheelchair pax and that she (the F/A) had been trying to help that [elderly] lady. Mr Pax was not interested and then HAD to get his bag and coat out of the locker, to move it to the locker a couple of rows down to where they were now sitting. This was a wise precaution as we all know that the lockers have external doors and the F/A will pull the 'Eject' toggle and empty the locker of your goods, if you are not sitting underneath them.
The crew were great. Also, on the outbound leg on Tuesday. Good service and food, the 'deli' sandwiches were just fine and my thanks for the extra minature of brandy!
Also to the F/C, the same Cpt on Tuesday and today and a beautiful landing both times. On Tuesday in a smart wind and light rain at IOM, Cpt. B. floated us along the line and then kissed the wheels down. Magic stuff.
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Hello,
I am pleased to say I haven't done any of these things...that I can remember! I did however..I think...annoy a FE after asking which departure track we were taking out of EDI, but she was kind enough to go upto the flightdeck and ask
I think some PAX need to learn some manners! Would they do it somewhere else? I respect all of you, and admire you for what you have to put up with, I haven't doen the toilet door thing..yet!!
One lady got confused between the toilet door and the cockpit door though, the pilot look at her hahaha was quite funny, I wish she would have moved over so I could get a better view of the flightdeck!!
One thing that really annoys me, at 10,000FT when they turn off the seat-belt signs, EVERYONE decides they need the toilet, does that annoy you! It annoys me! The aircraft trim working overtime when everyone rushes to the back of the plane hehehe.
Well, got to go now, thanks
Matthew
I am pleased to say I haven't done any of these things...that I can remember! I did however..I think...annoy a FE after asking which departure track we were taking out of EDI, but she was kind enough to go upto the flightdeck and ask
I think some PAX need to learn some manners! Would they do it somewhere else? I respect all of you, and admire you for what you have to put up with, I haven't doen the toilet door thing..yet!!
One lady got confused between the toilet door and the cockpit door though, the pilot look at her hahaha was quite funny, I wish she would have moved over so I could get a better view of the flightdeck!!
One thing that really annoys me, at 10,000FT when they turn off the seat-belt signs, EVERYONE decides they need the toilet, does that annoy you! It annoys me! The aircraft trim working overtime when everyone rushes to the back of the plane hehehe.
Well, got to go now, thanks
Matthew
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Good topic,amazing how we all seem to come across the same things regardless of who we work for!
Pushing duty free trolley down aisle with prominant display items festooned over said trolley..."would you like any duty free sir?" Reply; "yeh, I'll have an orange juice please"
Two rows later, "would you like any duty free sir ?" pax engrossed in movie looks up at you,then looks at trolley and dumps handfull of rubbish and empty coffee cup in your beautifull display and returns to movie......ahhhhh, thanks for that!!
"Would you like the beef or the chicken sir?" Reply..."Hmmm, how's the beef done?" ME- "generally pre packaged in a warehouse sometime last night,kept in a refridgerated trolley until just before the flight and blasted at 360 degrees for 20 minutes just now"
"What would you like to drink sir/madame?"
"What ya got" is the general reply.Don't know about anyone else,but I rarely have time to list full contents of bar trolley.
"I requested at check-in to have an empty seat next to me,and someone is sitting in it" "But the flight is completely full sir". "But I requested an empty seat..I want an upgrade". yeh right!
There are millions more ,I know...keep 'em coming.
Pushing duty free trolley down aisle with prominant display items festooned over said trolley..."would you like any duty free sir?" Reply; "yeh, I'll have an orange juice please"
Two rows later, "would you like any duty free sir ?" pax engrossed in movie looks up at you,then looks at trolley and dumps handfull of rubbish and empty coffee cup in your beautifull display and returns to movie......ahhhhh, thanks for that!!
"Would you like the beef or the chicken sir?" Reply..."Hmmm, how's the beef done?" ME- "generally pre packaged in a warehouse sometime last night,kept in a refridgerated trolley until just before the flight and blasted at 360 degrees for 20 minutes just now"
"What would you like to drink sir/madame?"
"What ya got" is the general reply.Don't know about anyone else,but I rarely have time to list full contents of bar trolley.
"I requested at check-in to have an empty seat next to me,and someone is sitting in it" "But the flight is completely full sir". "But I requested an empty seat..I want an upgrade". yeh right!
There are millions more ,I know...keep 'em coming.
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You're on a busy late afternoon flight into XXX and just before the start of the approach the Capt.has to go on the PA and tell the pax "I'm very sorry to inform you ,ladies and gentlemen ,that we will have a slight delay of about fifteen minutes into XXX because of dense inbound traffic",to which ,reportedly ,the f#t tart opposite one of the CA's seats went:"OOh,that's bloody brilliant,I'll be 'ome too late an'I'll miss me bus an' I'll #$%& ,I'll never fly this airline again and so on and so forth..."
What the hell do they want us to say?
"Right people,listen up.It's a bit risky and we'll probably get fined by the CAA for getting to close to the other 45 aircraft but to hell with the lot of 'em,we're going in first!!"
What the hell do they want us to say?
"Right people,listen up.It's a bit risky and we'll probably get fined by the CAA for getting to close to the other 45 aircraft but to hell with the lot of 'em,we're going in first!!"
Last edited by Jape Stobbe; 24th Oct 2002 at 14:48.
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The two most annoying things about my job aren't even the fault of the pax - well one isn't anyway....
1. Pax ALWAYS ask for dry ginger and tomato juice and we have neither. It wouldn't bother me but to say no to such a simple request (10 plus times per sector) gets annoying after a bit. And no matter how many forms we fill in for management we still have no tomato juice or dry ginger (the list could go on...). I like to have happy pax so when I have to decline them something I find it annoying.
2. Maroochydore flights. I loathe them! The pax are evil little people who set out to make my life miserable. There are always lovely exceptions to the rule but they are generally selfish, rude and really take delight in calling us all sorts of names and acting as if they are the only people on Earth. I would NEVER show or take out my frustration on a pax but I really do dread these sectors.
Once though I did say to this lady "You don't have to be rude to impress me..." Coz that's what she was doing. They are really not nice people. Having said that I have done some lovely MCY flights and some fairly average ones but I endevour to steer clear of them like I would the plague. These flights annoy me so I thought I'd let you all know. Now I feel better so thanks!
1. Pax ALWAYS ask for dry ginger and tomato juice and we have neither. It wouldn't bother me but to say no to such a simple request (10 plus times per sector) gets annoying after a bit. And no matter how many forms we fill in for management we still have no tomato juice or dry ginger (the list could go on...). I like to have happy pax so when I have to decline them something I find it annoying.
2. Maroochydore flights. I loathe them! The pax are evil little people who set out to make my life miserable. There are always lovely exceptions to the rule but they are generally selfish, rude and really take delight in calling us all sorts of names and acting as if they are the only people on Earth. I would NEVER show or take out my frustration on a pax but I really do dread these sectors.
Once though I did say to this lady "You don't have to be rude to impress me..." Coz that's what she was doing. They are really not nice people. Having said that I have done some lovely MCY flights and some fairly average ones but I endevour to steer clear of them like I would the plague. These flights annoy me so I thought I'd let you all know. Now I feel better so thanks!
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What do you find most annoying about our job?
When Flying EK from DXB to DAC the pax give the cabin crew their boarding card the crew direct them to the appropiate seat number and then the pax just sit where they want !
The pax infront of you who reclines his/her seat and we are still on the ramp.
pax who talk during the safety demonstration !
pax who use the at seat video screen and jab at the controls so har it moves your seat 6" forwards grrrrrrrrr!
Paul
The pax infront of you who reclines his/her seat and we are still on the ramp.
pax who talk during the safety demonstration !
pax who use the at seat video screen and jab at the controls so har it moves your seat 6" forwards grrrrrrrrr!
Paul
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From the pax angle, the most annoying thing for me is the question which you frequently get from British flight attendants ...
" Would you like a drink, at all?"
"... at all" what?? A simple "Would you like a drink?" would suffice. This does seem to be a purely British thing and for some reason annoys the hell out of me.
" Would you like a drink, at all?"
"... at all" what?? A simple "Would you like a drink?" would suffice. This does seem to be a purely British thing and for some reason annoys the hell out of me.
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Tip top!
Hi guys, just dropped in from another forum to say hello and thank you. I've flown many, many times over the years, had good service and bad, rude crew and polite, ugly and beautiful (no, not stewards....) short tall, fat and thin. The point is I've pretty much always felt welcome and safe. Its a hell of a job you all do and its a pretty thankless one at that. Its great to see you manage to keep your sense of humour after being d**k danced around for hours on end, god knows theres no way I could do it.
I figure if more pax read this they might get a better idea into how to behave when flying, actually most people who are rude and grumpy would probably read this and say 'what a load of bawl lox!' Hey ho. Most of my pax wear cammo and they can't complain - bliss.
Enough before I get emotional, keep it up guys, you make the difference between agony and enjoyment on a long flight.
Forgive us if we p**s you off, for we know not what we do.................
BTW if a certain Air 2 bob crew read this who were in Antigua not so long ago: It was..............interesting.
I figure if more pax read this they might get a better idea into how to behave when flying, actually most people who are rude and grumpy would probably read this and say 'what a load of bawl lox!' Hey ho. Most of my pax wear cammo and they can't complain - bliss.
Enough before I get emotional, keep it up guys, you make the difference between agony and enjoyment on a long flight.
Forgive us if we p**s you off, for we know not what we do.................
BTW if a certain Air 2 bob crew read this who were in Antigua not so long ago: It was..............interesting.
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I am a passenger who flies regularly and was just reading through this topic and felt compelled to register to post a reply. I really do feel for you when you are trying to work as my fellow pax are the most irritating thing about flying. Best of all is the seatbelt sign when landing, I have watched and laughed at the people who are out of the chair as soon as you get even close to the gate and fly down the plane to be first off. Almost always find them at the luggage carousel waiting for the luggage to appear, fretting and looking at their watch. Always cheers me up that one.
I always try and be polite (yes please, no thank you) on board as that is how I would like to be treated.
I always try and be polite (yes please, no thank you) on board as that is how I would like to be treated.
None but a blockhead
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There seem to be more of us than crew posting in here at the moment... but, speaking as an SLF who tries to be jovial, compliant, thoughtful and attentive when part of the herd, there are just a *couple* of things that get my goat in the other direction. Such as, when boarding clutching a big bottle of water, being told "You do know we have water on this flight, sir?". Yes, and I know what'll happen if I want to have a glug every twenty minutes and keep pressing the magic button! Being told, with some ferocity, that "Mobile phones are FORBIDDEN during the flight!" when I'm using one of my other gadgets that just happens to look a bit phonish -- I write about this sort of thing, have the greatest respect for flight safety, know the rules and stick by them. But you wouldn't know that unless you asked what I was doing first...
On the other hand, that's about it on the whinge front for over a decade of reasonably regular flying. I couldn't even begin to count the stupid things I've perpetrated in that period, and I have so many abiding memories of good service (the parties in the back of Air France transatlantic flights before smoking was outlawed could be the stuff of legend. Only lucked onto one...).
I don't have the faintest idea how y'all manage it, especially long-haul.
Oh, one question for the book of SLF Etiquette. It's silly, but I always feel vaguely guilty when I ask for a Bloody Mary when the bar trolley is making its first trip down the aisle... it must be the most time-consuming drink to serve and there's so much to do. Should I hold off until later? But it's such a civilised way to get the constitution set up for the rigours of eating, watching movies, shifting uncomfortably in one's veal crate and regaling one's neighbour with the detailed safety history of the kind of a/c you're in (they go such a pretty shade of puce) that I fear I'll be unable to give it up even if I do know that it's not quite the done thing.
R
On the other hand, that's about it on the whinge front for over a decade of reasonably regular flying. I couldn't even begin to count the stupid things I've perpetrated in that period, and I have so many abiding memories of good service (the parties in the back of Air France transatlantic flights before smoking was outlawed could be the stuff of legend. Only lucked onto one...).
I don't have the faintest idea how y'all manage it, especially long-haul.
Oh, one question for the book of SLF Etiquette. It's silly, but I always feel vaguely guilty when I ask for a Bloody Mary when the bar trolley is making its first trip down the aisle... it must be the most time-consuming drink to serve and there's so much to do. Should I hold off until later? But it's such a civilised way to get the constitution set up for the rigours of eating, watching movies, shifting uncomfortably in one's veal crate and regaling one's neighbour with the detailed safety history of the kind of a/c you're in (they go such a pretty shade of puce) that I fear I'll be unable to give it up even if I do know that it's not quite the done thing.
R
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Well if the crew thinks PAX leave their brains at the a/c door! WRONG!!!
The time I worked check-in for Go Fly still has me laughing.
SLF: Where is the Ryanair Desk?
What I thought: 20 meters directly behided you, you nonse!
SLF: Here is my BA frequent flyers card!
Me: You what! sorry no miles earned here!
SLF (angry): Why can't you find me in the computer?
Me: Sorry sir. Are you sure that you have no refference number?
SLF (still angry): NO! NO! NO!
SLF (wife of angry): I do have these tickets that where sent to us! Will they help?
After breif inspection by myself
Me: Sir, I am sorry to say that, one this is a Lufthansa ticket, two the flight leaves from Heathrow and three it went YESTERDAY!!!!
(under my breath) And now **** off!
SLF: What do you mean I have excess luggage?
Me: Well, when you're 40 kilos over your limit, it's called excess luggage and it cost a lot! (see if he was polite I would nock 10Kg or more off. It had been good looking girl, "what excess Luggage")
The time I worked check-in for Go Fly still has me laughing.
SLF: Where is the Ryanair Desk?
What I thought: 20 meters directly behided you, you nonse!
SLF: Here is my BA frequent flyers card!
Me: You what! sorry no miles earned here!
SLF (angry): Why can't you find me in the computer?
Me: Sorry sir. Are you sure that you have no refference number?
SLF (still angry): NO! NO! NO!
SLF (wife of angry): I do have these tickets that where sent to us! Will they help?
After breif inspection by myself
Me: Sir, I am sorry to say that, one this is a Lufthansa ticket, two the flight leaves from Heathrow and three it went YESTERDAY!!!!
(under my breath) And now **** off!
SLF: What do you mean I have excess luggage?
Me: Well, when you're 40 kilos over your limit, it's called excess luggage and it cost a lot!
(see if he was polite I would nock 10Kg or more off. It had been good looking girl, "what excess Luggage")
Paxing All Over The World
Touch'n'oops - that is a fabulous collection.
I did enjoy listening to a pax at ticket counter in MUC a couple of years ago ...
It was Clock Change Weekend and an American Tourist had not noticed this and arrived too late for the flight back to the USA. She was sent to the ticket desk to change for the next day.
After listening to the pax repeating: "But I HAVE to be on that flight!!!" The agent said quietly, "But the aircraft has already taken off." Pax didn't say anything after that.
I did enjoy listening to a pax at ticket counter in MUC a couple of years ago ...
It was Clock Change Weekend and an American Tourist had not noticed this and arrived too late for the flight back to the USA. She was sent to the ticket desk to change for the next day.
After listening to the pax repeating: "But I HAVE to be on that flight!!!" The agent said quietly, "But the aircraft has already taken off." Pax didn't say anything after that.
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On boarding with steps at doors 2 and doors 4 on the 757 and 767 ... Why oh why do pax get on at the back who are sitting in row 4 and pax get on at the front who are sitting in row 40??? ... Basics ...
Scourge of Bad Airline Management!
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Great thread!
My favourites?
I was on the BA from LHR to BRU one nite on the old 757, and there were about ten in economy, and me and a very elegant lady with a West Highland terrier in a box (the terrier, not the lady!) in Club.
The BA crew were their usual excellent selves - but one of the economy passengers was just a pain. As soon as we pushed back, he was on the call bell, demanding drinks, his meal "NOW" so he could sleep (on a 45m sector, hello Rip van Winkle) and blankets, and on and on and on.... every one was getting really fed up with him well before the "cabin crew, seats for departure, please"....
So we take off. The lady with the Westie has asked if she can open the top of her dog's box, to pat him during take off, yes, no problems - and this is one cute dog, so the stewardess has fallen in love at first site - dog gets patted and given a chocolate...
"Ding Ding Ding" from our friend in Y..... "Ere - that bloody dog is getting better service than me!"
To which the Stewardess said - to rapturous applause -
"Sir - that "bloody dog" is a British Airways Club Europe Passenger. YOU are economy!"
Silence from our friend for the rest of the trip!!
Or the other great BA story I have - going in to the old HKG one morning - wheels hit the deck, Chinese passenger gets up, trying to open his locker. Stewardess goes into overdrive, asks him forcefully - but very politely - to sit back down. Absolutely no response.... save for a mouthful of abuse (in English, so he obviously could have understood the "please sit down")
Captain then decides to take a quicker-than-planned turn off - hit the brakes hard. Chinese pax becomes virtually airborne, slams - face first - into the bulkhead, lands virtually next to the stewardess. Her comment?
"Silly man - I did tell you. Now sit down, shut up and next time fly Cathay"
The more I fly with the great BA, the more I want to - they put up with a lot, take a lot of abuse, and still smile at the end of the trip. Thanks folks!
TA
(The pax who ALWAYS listens to the safety announcement - I may have heard it a million times, and could probably do it with you in about five languages - but ignoring you is still bad manners!)
I was on the BA from LHR to BRU one nite on the old 757, and there were about ten in economy, and me and a very elegant lady with a West Highland terrier in a box (the terrier, not the lady!) in Club.
The BA crew were their usual excellent selves - but one of the economy passengers was just a pain. As soon as we pushed back, he was on the call bell, demanding drinks, his meal "NOW" so he could sleep (on a 45m sector, hello Rip van Winkle) and blankets, and on and on and on.... every one was getting really fed up with him well before the "cabin crew, seats for departure, please"....
So we take off. The lady with the Westie has asked if she can open the top of her dog's box, to pat him during take off, yes, no problems - and this is one cute dog, so the stewardess has fallen in love at first site - dog gets patted and given a chocolate...
"Ding Ding Ding" from our friend in Y..... "Ere - that bloody dog is getting better service than me!"
To which the Stewardess said - to rapturous applause -
"Sir - that "bloody dog" is a British Airways Club Europe Passenger. YOU are economy!"
Silence from our friend for the rest of the trip!!
Or the other great BA story I have - going in to the old HKG one morning - wheels hit the deck, Chinese passenger gets up, trying to open his locker. Stewardess goes into overdrive, asks him forcefully - but very politely - to sit back down. Absolutely no response.... save for a mouthful of abuse (in English, so he obviously could have understood the "please sit down")
Captain then decides to take a quicker-than-planned turn off - hit the brakes hard. Chinese pax becomes virtually airborne, slams - face first - into the bulkhead, lands virtually next to the stewardess. Her comment?
"Silly man - I did tell you. Now sit down, shut up and next time fly Cathay"
The more I fly with the great BA, the more I want to - they put up with a lot, take a lot of abuse, and still smile at the end of the trip. Thanks folks!
TA
(The pax who ALWAYS listens to the safety announcement - I may have heard it a million times, and could probably do it with you in about five languages - but ignoring you is still bad manners!)
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I don't understand the pax who get onto the aircraft, put their hand luggage into an overhead locker that already has 3 other bags in it, and then wonder why it won't close?
And then keep slamming the locker up in the hope that it will close, even though its not even closing halfway, and there's an empty locker next to it!
Maybe it's just a Dash 8 thing...!
And then keep slamming the locker up in the hope that it will close, even though its not even closing halfway, and there's an empty locker next to it!
Maybe it's just a Dash 8 thing...!