British Airways - CC Industrial Relations & Negotiations
Join Date: May 2008
Location: Sydney
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Hires help? Typical ignorant view.
I don't see why there can be some kind of 'middle ground'. Does a 744 really need all those pursers in every cabin? Can't the service be changed to accomodate a change in numbers?
I don't see why there can be some kind of 'middle ground'. Does a 744 really need all those pursers in every cabin? Can't the service be changed to accomodate a change in numbers?
Join Date: Jan 2008
Location: brighton
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but lgw does it. and unite approved it. i think the massive yes vote to a very vague question "are you prepared to take ia?", over what? not specified, is crew voicing unhappy at lots of management day to day gripes. who cares if new entrants start at lower wages than current crew? nobody. everybody new starts on lower wages. ifyou dont want to join on those wages you won't apply!
nobody voting expected unite to come out with the 12 days of christmas package. a few days here and there, perhaps, just about acceptable, but this, no. just cancelled my direct debit to unite. and will register to work. i can't stand walsh's style, and seen him at forums, but he has a point. and to bring us by a commodius vicus... lgw does. and unite approved it!
nobody voting expected unite to come out with the 12 days of christmas package. a few days here and there, perhaps, just about acceptable, but this, no. just cancelled my direct debit to unite. and will register to work. i can't stand walsh's style, and seen him at forums, but he has a point. and to bring us by a commodius vicus... lgw does. and unite approved it!
Couldonlyaffordafiver
Join Date: Dec 2000
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So 92.49% with a YES vote...
Can't remember the turnout exactly but if it was high (88%), you got at best 77%. Now ask yourself how many of those are going to walk for 12 days.
Join Date: Aug 2008
Location: uk
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If only a cost saving made to the pilots was offered to cabin crew we would not be talking about this today instead be looking forward to Xmas
Pilots had alowances reduced 20% - CC had allowances reduced 0%
Pilots have to fly more contractual hours per year nor - CC contract hours remain unchanged
Seems like the deal CC have is far better in comparison.
Also BASSA/Unite were free to negotiate what ever they wanted with BA over the last 9 months to make savings. Unfortunately this is where they have got to.
saintjoseph
"nobody voting expected unite to come out with the 12 days of christmas package. a few days here and there, perhaps, just about acceptable, but this, no."
But given the wording of the ballot paper surely the electorate realised that if they ticked the "yes" box they were handing Unite ( or was it BASSA) a mandate to do whatever the wanted regarding IA? I know many of you didn't expect thermonuclear war but the ballot paper didn't specifically rule it out...
But given the wording of the ballot paper surely the electorate realised that if they ticked the "yes" box they were handing Unite ( or was it BASSA) a mandate to do whatever the wanted regarding IA? I know many of you didn't expect thermonuclear war but the ballot paper didn't specifically rule it out...
Join Date: Apr 2000
Location: uk
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"qstar,you make several very good points...the role of cabin crew is not just tea or coffee,chicken or beef."
Don't forget the salmon!,
"with the csd boarding,the club galley operator checking the catering,this leaves 1 crew member to take coats,deliver newspapers and depending on departure time,dish out menus,washbags..."
What does the CSD for the other 8 hours?
"and attempt to provide drinks,just impossible.the whole service product need re-assesment and fast"
Impossible?.
Don't forget the salmon!,
"with the csd boarding,the club galley operator checking the catering,this leaves 1 crew member to take coats,deliver newspapers and depending on departure time,dish out menus,washbags..."
What does the CSD for the other 8 hours?
"and attempt to provide drinks,just impossible.the whole service product need re-assesment and fast"
Impossible?.
Join Date: Jan 2008
Location: brighton
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but wiggy,
i genuinely don't think the yes voters thought it would become the pi55ing contest unite/bassa have made it. hence, the actual numbers who will 'register to work' will give the lie to the massive strike mandate.
i genuinely don't think the yes voters thought it would become the pi55ing contest unite/bassa have made it. hence, the actual numbers who will 'register to work' will give the lie to the massive strike mandate.
Join Date: Sep 2009
Location: House
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Human Factor 92.49% of those who voted now some may decided not so so be it you can't get away from the fact that this is a vast majority who feel the company is out to destroy our union. The gloves are off whatever way the union had tried to limit the damage to the public it is BA that needs to open up it's ears rather than walk away in an arrogant way. 12 days may not be enough as Willie wants victory at any cost he will be booted out with 2/3/4 million in his back pocket that's the sad thing about this with rest of us to pick up the broken bones of this once proud airline.
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Human Factor 92.49% of those who voted now some may decided not so so be it you can't get away from the fact that this is a vast majority who feel the company is out to destroy our union.
Join Date: Jan 2008
Location: brighton
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at the risk of repeating the obvious...
bassa said it was okay for lgw to work to these conditions.
so, let's accept that a large/ish proportion of votes yes, was to send a message, ie at lgw removing purser from club, against all management advice, alienates all lgw pursers. but the now reality is lgw crew have 2 weeks no work...
well, there's the crew for essential 777 flights.
bassa said it was okay for lgw to work to these conditions.
so, let's accept that a large/ish proportion of votes yes, was to send a message, ie at lgw removing purser from club, against all management advice, alienates all lgw pursers. but the now reality is lgw crew have 2 weeks no work...
well, there's the crew for essential 777 flights.
Join Date: Nov 2009
Location: UK
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"with the csd boarding,the club galley operator checking the catering,this leaves 1 crew member to take coats,deliver newspapers and depending on departure time,dish out menus,washbags..."
What does the CSD for the other 8 hours?
"and attempt to provide drinks,just impossible.the whole service product need re-assesment and fast"
Impossible?.
What does the CSD for the other 8 hours?
"and attempt to provide drinks,just impossible.the whole service product need re-assesment and fast"
Impossible?.
On the old style 70 seat FULL club world config i got great service about 6 months ago.
Now in the 50(??) i think config, that was half full, i got disguting service this week. Thoroughly disapointed. You can't tell me that was simply cos the CSD had to do some work ?
They were trying to make a point but only made themselves look lazy and stupid.
12 days of christmas. It really is amazing that so many absolute idiots are willng to back this bunch of cretins.
Just watching the BBC news and whilst running through tomorrows papers they made the point that NO single paper has even ONE word of sympathy for the overpaid prima-donnas.
They lost the sympathy/empathy of all other departments some time ago. And now they've lost the public.
you're on your own here CC. Hope you can afford the consequences. Just hope you don't take us all down with you.
saintjoseph
You're right, it sure looks horribly like a pi55ing contest with a lot of people in the middle who are not going to come out of it at all well...hope it works out OK for you.
Good luck.
wiggy
Good luck.
wiggy
Join Date: Nov 2009
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I have so many emotions at the moment! Anger, frustrated, upset, worried, anxious, despair and fear are just some!! When I found out the result I was devestated! I knew it would be a Yes but 92%!!!!!! Although I understand that is out of 80% of 95% of crew who are union members so not as high as that - but still high!! I just think alot of Yes voted blindly, as they believe everything from BASSA, they are right, believed all the conspiracy stories of WW wanting to break the union, so we need to fight this blah blah!! And who expected 12 days of striking over Xmas??
I am feeling very VERY worried!! I am willing to work and do not want to be striking - but the prospect of being thought of as a ''scab'' (hate that word!) not to mention the militants attitude after the dispute is so scary. I just hope BA do put on plenty of support and protection for us working (terrible they have to in the first place!!) But for me the thought of crossing a picket is terrifiying!! Worrying also is the thought of this reckless Union, through it's inability to grasp the concept of change and negotiation bringing the company down, as many Lala militants want, all over fairly reasonable proposals from the company - and other proposals that BA have stated they are still willing to negotiate. More than can be said for some other companies during this recession! The union loved to speculate and repeat ''we to fight this because what next???''
BA customers, please don't tar us all with the same brush, there are many of us (including many who post on here) who think BA are reasonable and negotiations should continue from the Union, so we don't want to ruin your travel plans. Most of us infact are not militant!
I am feeling very VERY worried!! I am willing to work and do not want to be striking - but the prospect of being thought of as a ''scab'' (hate that word!) not to mention the militants attitude after the dispute is so scary. I just hope BA do put on plenty of support and protection for us working (terrible they have to in the first place!!) But for me the thought of crossing a picket is terrifiying!! Worrying also is the thought of this reckless Union, through it's inability to grasp the concept of change and negotiation bringing the company down, as many Lala militants want, all over fairly reasonable proposals from the company - and other proposals that BA have stated they are still willing to negotiate. More than can be said for some other companies during this recession! The union loved to speculate and repeat ''we to fight this because what next???''
BA customers, please don't tar us all with the same brush, there are many of us (including many who post on here) who think BA are reasonable and negotiations should continue from the Union, so we don't want to ruin your travel plans. Most of us infact are not militant!
Join Date: Nov 1999
Location: The Land Downunder
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I have never been so glad that I took VR back in August. I will watch with interest to see if BASSA actually follows through with the strike action or do they believe that once again just the threat of strike action will lead to BA backing down. 12 days (potentially longer!!) is a long time to go without pay especially when it may lead to a much longer lock out or indeed unemployment. I hope you are all well and truely prepared for just how nasty and grinding taking part in strike action actually is. During my time at BA I flew with some excellent crew, I am just sad to see you all being led headlong into a massive mistake.
Join Date: Aug 2003
Location: england
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12 days of strike announced and the share price has barely flinched.
Oh dear. A lot of crew will be getting their p45s next week, and BA will be a better airline for it. The BASSA monster has finally eaten itself.
Oh dear. A lot of crew will be getting their p45s next week, and BA will be a better airline for it. The BASSA monster has finally eaten itself.
Join Date: Apr 2008
Location: Melbourne
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QF is losing huge amounts of money as the service on board is attrocious, rivalling Aeroflot!, you are down CC's but how many CC's sit around the galley talking for hours whilst customers (who QF needs to stay viable) sit in their seats dinging the bell? Recently the Sydney Morning Herald and The Age newspapers had an open forum on what the public thought of Qantas, what featured heavily was the appaling service and surly CC's and the high cost for low service compared with most Asian Airlines. BA and QF are almost a carbon copy of each other, CC's attitudes need to change otherwise your future will be fighting for a role with JQ or U2/BH
Join Date: Jun 2000
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12 days of strike announced and the share price has barely flinched.
Join Date: Jan 2007
Location: Sydney
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Mangers
Our CSM (Cabin Manger) was a hands off position they were required to manage the aircraft paperwork and talk to high platinum customers or complaints. In the old days most were called CSM = Can't See Me!! Now that has all changed the CS Supervisor looks after the managing of the Premium Ycl and Ycl cabin, the CSM welcomes the first class cabin, they do the service in business till meal delivery, and ensures all is running smoothly for the flight with the help of the CSS! 3 crew look after 14 First, 2 crew + CSM look after main deck Business 30 Pax, 2 crew look after 24 upper business class, 2 for premium Ycl, 3 + CSS for main cabin. (255 pax). 14 Crew.
It is hard work the service does suffer, but again you do what you can to look after the customer with what you have. Its when the S#IT hits the fan that it can fall over and the CSM has to spend most of their time fixing issues.
Qantas believes we have a management team onboard Customer Service Manger & Customer Service Supervisor, these 2 crew work together as the Onboard Management Team.
It is hard work the service does suffer, but again you do what you can to look after the customer with what you have. Its when the S#IT hits the fan that it can fall over and the CSM has to spend most of their time fixing issues.
Qantas believes we have a management team onboard Customer Service Manger & Customer Service Supervisor, these 2 crew work together as the Onboard Management Team.