"qstar,you make several very good points...the role of cabin crew is not just tea or coffee,chicken or beef."
Don't forget the salmon!,
"
with the csd boarding,the club galley operator checking the catering,this leaves 1 crew member to take coats,deliver newspapers and depending on departure time,dish out menus,washbags..."
What does the CSD for the other 8 hours?
"and attempt to provide drinks,just
impossible.the whole service product need re-assesment and fast"
Impossible?.