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Merged: Qantas:The Trashing Of A Brand

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Merged: Qantas:The Trashing Of A Brand

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Old 29th Jun 2008, 02:27
  #161 (permalink)  
 
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And all it will take to get rid of Dixon is for the 30000 to do what the BA staff did. Stop work for a day and send the board a loud and clear message about the current management.
The 30000 supporting the engineers' cause from the sidelines will need to get involved sooner rather than later. Don't let this opportunity pass you by.
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Old 29th Jun 2008, 03:37
  #162 (permalink)  
 
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I don't think Cosgrove is easily bought. I also think he is watching, waiting, and yes he has worked with shareholders before, The Australian Govt. and could you think of anything more demanding than trying to please a bunch of bureaucrats over a 20 yr period, and still come out of it with your brain intact and still respected by your troops. At least the bloke knows a APU from a camels a#se, and with a military background like that he must know how to brown nose to those he must, but at the same time keep the show on the road, and respect the people who are working for him. He is worth a try. other options? more beancounters.
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Old 29th Jun 2008, 05:36
  #163 (permalink)  
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Teresa..Cosgrove? Interesting thought...

At least he understands the term: "Respect"
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Old 29th Jun 2008, 05:42
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Qantas, Singapore deny merger speculation due to fuel prices | The Australian
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Old 29th Jun 2008, 10:40
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Ron,
If any other employees tried on what I think your suggesting without the sanctioning of Protected Industrial Action they and their Union could be sued for secondary boycott action couldn't they?
I've read on another forum that this maybe the reason behind management dragging their feet with the Qantas pilot's EBA, wouldn't want the only two licenced groups in the company withdrawing support now would you.
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Old 29th Jun 2008, 18:49
  #166 (permalink)  
 
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"We have invested heavily in the product."
"Since 2003 through to next year we will be spending more than $2billion just on product -- that is lounges, interiors of our aircraft, and as you know we have one of the biggest aircraft orders out there.
Ummm... how about giving the cabin cleaners some new vacuum cleaners - the little handheld Dyson jobbies would be perfect. I am sick of brushing sh*t off the seats because the worn out old vacs the cleaners use wouldn't suck the skin off a custard. Frankly, it's embarrassing!
While we're at it, buy the deep cleaners portable electric air conditioners so we we dont have to run the aircraft packs and the APU for a minimum 4 hours to stop the poor dears from expiring from the summer heat buildup in the cabin. That's 400 litres of JET-A1 up in smoke = 2 barrels jet fuel = $340. Every aircraft, every month.
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Old 30th Jun 2008, 00:54
  #167 (permalink)  
 
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Teresa Green,

I have a particular friend high up in the military. Very high up in the military, and with an impeccable reputation. He has met with Cosgrove in relatively recent times and specifically spoke to me because something Cosgrove said just didn't sound right based on my friend's associations with a lot of Qantas insiders.

Cosgrove, in my opinion, is an idiot of sorts (perhaps that's a bit harsh....but anyway). Cosgrove honestly believes that there is no morale problem within Qantas among its employees, and believes that it is only a few vocal rebels causing trouble, and that everyone and everything else is just hunky-dory.

In short, the evidence I have from highly trustworthy sources suggests strongly that Cosgrove believes whatever the boss feeds him.

If you want some more anecdotes, I actually live with someone who knows a fair bit about him and the way he works, from personal experience, from the Timor days before he became the darling of the public, politicians, and media. Very very interesting! I guess what I'm saying is that the public persona doesn't necessarily tell you everything.
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Old 30th Jun 2008, 04:47
  #168 (permalink)  
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Talking

ACM Houston on the other hand.....
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Old 30th Jun 2008, 06:47
  #169 (permalink)  
 
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I've heard stories about Cosgrove. Autocratic - as you'd expect from a general. Rose a little too fast after becoming a media & Liberal poster boy due to East Timor. True?
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Old 30th Jun 2008, 07:53
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Dutchroll, could be a little truth in it, but I am basing it on a interesting discussion with the man himself, at a old boys Waverley College reunion, my old school. The bloke was somewhat bemused at the running of QF but openly declared himself a learner, but did mention morale, which he finds important in the sucessful running of any unit be it comercial or military, I would still give him a go. He did impress me, he is nobodys fool, but he likes people, and believes in getting the best out of them, and he was VERY interested in what I had to say. The bloke has no tickets on himself, and enjoys a beer and a laugh, he had a good record at the college, popular, and good at sport, a good allrounder, what you see is what you get. Its either him or another bean counter, which seem to do the rounds of every board room in the country, JC we could end up with Ziggy!
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Old 2nd Jul 2008, 04:47
  #171 (permalink)  
 
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Dixons Successor

Whoever takes over will have small shoes to fill.
All Dixons replacement has to do is engage staff and provide them with sufficient resources to do their job well .
Equipment training manpower engagement.
Surely thats not asking too much.
Its going to take some clever marketing however to revive the brand.
Maybe Dixon is a triple agent working for himself,Sing Air and Kaos
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Old 2nd Jul 2008, 08:51
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That is why he was talking into his shoe, would you believe.... can you talk on a shoe phone in an aircraft?
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Old 2nd Jul 2008, 09:15
  #173 (permalink)  
 
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QF FF Programme..Aptly Named

A mate is in the Wine Business and spends a great deal of time flying back and forward to Europe.
He feels that FF is the correct name for the Qantas Scheme...
He is ........Frequently F*cked Over
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Old 5th Oct 2008, 05:28
  #174 (permalink)  
 
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Merged: Qantas:The Trashing Of A Brand

Further evidence that the corporate vandals that manage Qantas have failed in their responsiblities is the survey published in Conde Nast.
Conde Nast is a hifghly regarded American Travel amagazine and has rated Qantas at 47.3 out of a possible 100.Sydney Airport fared little better.
On time departure,cuisine and IFE and technology issues all contributed to the dismal showing in the survey.
Sydney Airport would have to be the worst in S.E Asia.Looking at SIN ,BKK,PVG HKG and KUL airports Sydney is third rate if not third world.
Tourist numbers to Australia are declining.Is it any wonder with infrastructure the way it is.
Customs was also cited as a factor.
These people are definitely not employed for their people skills.
Welcome to Australia ...not!
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Old 5th Oct 2008, 05:48
  #175 (permalink)  
 
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Qantas is an easy target and I guess it's fashionable to rubbish an airline that's managed to stay operational while many others have gone down the gurgler.

It's very true that it isn't the airline it was twenty years ago, but then not many are. Times are a changing...Live with it.

I'd be interested to see what airlines get much more than 47%, and other than rich oil state owned airlines, how many will be around in a few years time.

Times are different and any airline that doesn't keep VERY tight controls on spending will simply evaporate and having flown with most, I can still say that Qantas is up there with the best of them.

Sydney airport is a different matter, but even there, it isn't as bad as many, Le Bourget, Charles De Gaulle, LHR, Frankfurt, Jakarta, Schipol to name a few.
The biggest problem in Sydney is the problem caused by a combination of the curfew, Customs and worst of all, AQUIS who are so undermanned it's not funny.
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Old 5th Oct 2008, 07:47
  #176 (permalink)  
 
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Sydney cf. Frankfurt

Are you nuts?
Frankfurt airport is an outstanding facility.Sydney is crap.
AQUIS and Customs are not undermanned.On most occassions there appears to be one customs officer for every three arriving passengers.
Australia is falling way behind the rest of the world in tourist infrastructure.
Thats why numbers are falling dramatically.
Australia :the Banana Republic...run by monkeys for thirty years
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Old 5th Oct 2008, 08:20
  #177 (permalink)  
 
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Customs Employment Criteria

Surely one of the questions on the Customs Employment Application form asks:
Are you from the shallow end of the gene pool?
If you answer "yes"you are employed immediately and promoted within a month.
Another question:If you shout at a foreigner in English will they understand you even if they don't speak English?
Answerf Course
Thousands of Japanese have been taught English in this manner while waiting in a customs line.
If there is a breeding ground for these customs employees it should be incinerated immediately.
Agree with previous posts.Qantas and Sydney airport are both rubbish
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Old 5th Oct 2008, 09:02
  #178 (permalink)  
 
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Its all about cycles (not the ones you ride), Aust inbound tourism has suffered through a very strong dollar for the past year, the recent plunge will see that corrected. Its even back into the territory where predictions are the Japanese will return. So if the dollar stays stable now, lets see what happens over the next 6-12 months with inbound tourism.

I dont accept that people dont come here because of our national airline or CIQ...absolute rubbish...if that were the case no one would visit the USA....yet it is one of the biggest tourist destination on earth...

As for QF, I happen to think they are fairly good...and speaking of cycles...in say 2-5 year from now most QF pax will be riding on state of the art A380 and B787 aircraft, with a full fleet of 737NG making up the numbers with a few 744ER's & A330's...for now I will listen to what the big pax surveys say...(and they still have QF going ok)...and load factors speak for themselves.
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Old 5th Oct 2008, 09:02
  #179 (permalink)  
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I too have witnessed the charming Sydney immigration and customs people shouting at people for whom English is not their first language .Appalling.
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Old 5th Oct 2008, 09:17
  #180 (permalink)  
 
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About time YSSY got the rubbishing it deserves. And the $500 million dollar upgrade isn't going to fix any of the problems. The airport (sorry......Macquarie Money Making Machine) is an embarrassment on so many levels. I feel sorry for INTL visitors arriving.

- The endless money making from Macquarie. The car park rip off, the rip off through taxis and public transport and the fact you get charged for picking up passengers
- The fact the airport is purely a shopping mall with a few aircraft gates.
- Quarantine and customs....enough said. The fact you fly to the US and there is one line for US citizens (which go through in 10 minutes) and everyone else you wait for an hour. You think they could do the same here and look after the Australian citizens? Of course not.
- INTL Baggage claim - at peak time, it is like herding cattle.

I have been in the terminal the last couple of months and the amount of stuff that is under construction......At least there is more check in desks that actual shops, which is an achievement.

On the upside, they are still an airport that is friendly to spotters.
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