Merged: Qantas:The Trashing Of A Brand
Join Date: Aug 2005
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The Media Finally Twigs
Stories and commentary in the media are beginning to recognize that there is more to this LAME dispute.
The shoddy leadership and lack of management skills are now being seen as the primary problem.
The emotional connection that Australians once had with Qantas is broken due to delays and concerns about aircraft safety.
Dixon suggests that 2% that the LAMES are asking for will affect the Qantas bottom line by $300million.
There are 1500 LAMES divide that into $300mil...this would mean an extra $200K per LAME per year.
C' Mon Dixon thats pure porkies...time for you to go old son...you've lost the plot.
The shoddy leadership and lack of management skills are now being seen as the primary problem.
The emotional connection that Australians once had with Qantas is broken due to delays and concerns about aircraft safety.
Dixon suggests that 2% that the LAMES are asking for will affect the Qantas bottom line by $300million.
There are 1500 LAMES divide that into $300mil...this would mean an extra $200K per LAME per year.
C' Mon Dixon thats pure porkies...time for you to go old son...you've lost the plot.
Last edited by prunezeuss; 25th Jun 2008 at 10:22.
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The wage bill will go up, but Dixon and co. keep saying that it is $300 million or so over the next 3 years. I think these figures are rubbery because there are some eba's that are not even 1/2 way through, and there are others still to be negotiated. Those that are 1/2 way through are not going to get an automatic payrise overnight just because the engineers might. They won't have a chance for 5% till their next eba.
More changes to QF FF progam
Crikey.com.au reports that Qantas is drip-feeding details about changes to their frequent flyer program via an online survey. Some comments about the apparent reduction in value can be found at the following link:
Frequent Flyer Online Survey - The Australian Frequent Flyer Online Community
Here's one comment:
and another..
Frequent Flyer Online Survey - The Australian Frequent Flyer Online Community
Here's one comment:
What rubbish - I would have thought they would have been the usual double points or something.
The Co Pay options look rather pathetic as well - I mean 128k + $2030 to fly in Y to London - I dont think so!
What loons are running this program..... so glad I can choose where to put my Amex points.... certainly wont be Qantas..
The Co Pay options look rather pathetic as well - I mean 128k + $2030 to fly in Y to London - I dont think so!
What loons are running this program..... so glad I can choose where to put my Amex points.... certainly wont be Qantas..
What a rip off. On a 1-1 Credit card you have to spend Half a million dollars! For 1 seat. They are dreaming!
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The wage bill will go up, but Dixon and co. keep saying that it is $300 million or so over the next 3 years. I think these figures are rubbery because there are some eba's that are not even 1/2 way through, and there are others still to be negotiated. Those that are 1/2 way through are not going to get an automatic payrise overnight just because the engineers might. They won't have a chance for 5% till their next eba.
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$30M on a profit of $1B. 3% of profit to keep the engineers 'engaged'.
Qantas profit doubles on strong demand | smh.com.au
Dear oh dear.
Id say that and some.
If there is guilt or remorse, click on this link (it has a 'zoom' function - protecting some bandwidth on a slow pprune server):
http://graphics8.nytimes.com/images/...ay.graphic.jpg
Qantas profit doubles on strong demand | smh.com.au
Dear oh dear.
He would be spinning at about 20,000 rpm watching all of this...
If there is guilt or remorse, click on this link (it has a 'zoom' function - protecting some bandwidth on a slow pprune server):
http://graphics8.nytimes.com/images/...ay.graphic.jpg
Join Date: Aug 2005
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A Tough Audience
A mistake.... a zero was inadvertently left off
The point is still relevant.
Let those who are without sin(mistake) cast the first stone.
I expect no stones to be cast.
The point is still relevant.
Let those who are without sin(mistake) cast the first stone.
I expect no stones to be cast.
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Dixons own Commissioned Research
Dixon's own research tells him that the brand is holding up well and this is an indication that he and his team are doing a job.
Wonder if he owns the research company?
Wonder if he owns the research company?
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The problem with research or polls is that if you pay enough and want it badly enough you will get whatever answer you are looking for.....or excuse/justification you need for your methods.
Just talking to a parent from my daughters school. Next week they are booked on QF to Hkg they have been unable to purchase travel insurance because of the cancelations going on. Any one else heard anything similar?
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Sydney morning herald, today, nice story with lots of references to Pprune, and the instruction to blame all delays on engineering dispute... just how well will this be perceived in the media and general traveling public?
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Has Qantas ceased trading and I missed it in Fridays Australian???
For the past 3 days I have been left on hold for in excess of 20 min on 5 seperate occasions while trying to book an international ticket on their 131313 number!
What a well run business!
For the past 3 days I have been left on hold for in excess of 20 min on 5 seperate occasions while trying to book an international ticket on their 131313 number!
What a well run business!
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3 second pick up
I called Emirates yesterday about my flight to Birmingham and the phone was answered straight away. It took the girl a while to get an answer for my question but I think she was being trained.
Do Emirates have a call centre in Aus or does it go overseas? If the call was answered here which I think it was, then something has to give if Qantas think people will ring back four times and then be on hold.
I rang the Qantas 24 hour 13 whatever number at 4am once and got an automated message stating that due to high call volume at the moment I would have to wait on hold!
Do Emirates have a call centre in Aus or does it go overseas? If the call was answered here which I think it was, then something has to give if Qantas think people will ring back four times and then be on hold.
I rang the Qantas 24 hour 13 whatever number at 4am once and got an automated message stating that due to high call volume at the moment I would have to wait on hold!
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I hope Cosgrove gets a top guernsey in the next bunch of hopefuls to run the joint. At least the bloke is operational, was gutsy enough to get out with his troops when the sh$t was on, and very popular with his men. He is also known for his dislike of bean counters, especially Govt. ones. If he could run the Australian Armed Forces well, well he has to be considered for THE RAT. Imagine a bloke who actually used to speak to the troops. Who actually listened to what they had to say, (and this from a serving Army Officer). Right now he is biding his time, learning the ropes, and I bet he sits looking at these overblown, overfed, overpaid morons there now, and wonders how they ever get anything done. He understands Aircraft, and Crews, he understands the importance of good Engineering, and he understands good logistics, and as stated above he understands how to get the best out of people, The Rat could do a lot worse than a bloke like that.
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Yes, but would Cosgrove be 'loved and courted' by the 'Bridge Street Sydney" and 'Wall Street New York' money exchangers?
Afterall, if he ran the business with morals and ethics he wouldn't beholding to the 'money-is-the-root-of-all-evil shareholders'!
Mike McInerney
Afterall, if he ran the business with morals and ethics he wouldn't beholding to the 'money-is-the-root-of-all-evil shareholders'!
Mike McInerney
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I think if Cosgrove hasnt already fallen into the money trap, we may have seen some effort to improve the moral with the QANTAS troops. At this point in time I think its 30000 staff with rock bottom moral & ever declining engagement. The only shining light the staff have seen, is the engineers having a go at sticking up for themselves.