TUI airways-2
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I think the seasonal cabin crew is something that Tui have done for a few years as there is some flights that don’t start until the end of June as they are just additional capacity uplift . It also suits some crew they can come in do the summer and then have winter off with kids or other employment.
I’ve seen one lady who runs her own Christmas party business that has returned and another who does Ice Curling semi pro. Also in previous years there has been crew that do peak summer in the air and winter in travel agents
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TOM2680 cancelled tonight
First time I've seen a tui cancelled flight in some time.
328 pax to reaccommodate cant be easy
Edit: looks like this 767 flight has been combined onto 2 x 738 aircraft. G-TAWK and G-TAWN with an 18 hour delay.
328 pax to reaccommodate cant be easy
Edit: looks like this 767 flight has been combined onto 2 x 738 aircraft. G-TAWK and G-TAWN with an 18 hour delay.
Last edited by SJL26779; 2nd Jul 2023 at 08:18.
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Few local rags around Norwich reporting issues from DLM-NWI and RHO-NWI in the last week. The standard compo faces etc.
It’s like same sh*t different year with Sunwing!
It’s like same sh*t different year with Sunwing!
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Recently flew with TUI on a package holiday from Manchester to Zante for 9 days.
Great service onboard both flights, which were on time as well, no waiting for luggage when we returned home either. Nice hotel with helpful TUI rep and the app was very informative, before, during and after our holiday.
The only issue I had with the app was prior to the holiday, I was not able to enter our parties passport information, I had to log onto their website, not a big problem, but it would be more convenient to allow passengers to use the app for all functions.
Overall, I am seeing an improvement with TUI...I'm quick to complain when something goes wrong, but I am also willing to share positive experiences, which seem to be few and far between in the world of social media etc.
Great service onboard both flights, which were on time as well, no waiting for luggage when we returned home either. Nice hotel with helpful TUI rep and the app was very informative, before, during and after our holiday.
The only issue I had with the app was prior to the holiday, I was not able to enter our parties passport information, I had to log onto their website, not a big problem, but it would be more convenient to allow passengers to use the app for all functions.
Overall, I am seeing an improvement with TUI...I'm quick to complain when something goes wrong, but I am also willing to share positive experiences, which seem to be few and far between in the world of social media etc.
CH3CH2OH
I see quite a lot of criticism of Sunwing not sure it's really warranted, FR24 suggest they have 5 x 738's (out of a fleet of 8) augmenting the TUI summer schedule in the UK.
The schedule seems to have little slack and in theory for modern aircraft this should be achievable, obviously, airport, weather and ATC delays are out of control of the operator.
Ryanair also operate 738's though have many more (410) and are more likely to drop sectors and also potentially have enough airframes to augment if a unit is down for tech reasons.
I think it's unlikely that anyone else would do much better given the same conditions.
The schedule seems to have little slack and in theory for modern aircraft this should be achievable, obviously, airport, weather and ATC delays are out of control of the operator.
Ryanair also operate 738's though have many more (410) and are more likely to drop sectors and also potentially have enough airframes to augment if a unit is down for tech reasons.
I think it's unlikely that anyone else would do much better given the same conditions.
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I see quite a lot of criticism of Sunwing not sure it's really warranted, FR24 suggest they have 5 x 738's (out of a fleet of 8) augmenting the TUI summer schedule in the UK.
The schedule seems to have little slack and in theory for modern aircraft this should be achievable, obviously, airport, weather and ATC delays are out of control of the operator.
Ryanair also operate 738's though have many more (410) and are more likely to drop sectors and also potentially have enough airframes to augment if a unit is down for tech reasons.
I think it's unlikely that anyone else would do much better given the same conditions.
The schedule seems to have little slack and in theory for modern aircraft this should be achievable, obviously, airport, weather and ATC delays are out of control of the operator.
Ryanair also operate 738's though have many more (410) and are more likely to drop sectors and also potentially have enough airframes to augment if a unit is down for tech reasons.
I think it's unlikely that anyone else would do much better given the same conditions.
I absolutely want TUI to do well and in most cases they’re cheaper than Jet2 but this summer and last summer’s issues is completely down to poor management and it’s their downfall is completely their own making.
If you don’t leave much time on the ground, you’re going to have tech issues.
My family just returned from a weeks super TUI Small & Friendly Hotel holiday in EFL Kefalonia flying most conveniently from our local at Hurn BOH.
They had a great time.
Nice flight times, bang on time, lovely Crew and resort staff, and my family liked it so much they have booked already for the same place, same time next year for 2 weeks.
They (and their grown up kids) are ardent old fans and loyal customers of BOH's Palmair/Bath Travel Holidays flying from Hurn for 30 years.
That being said,
The not so good -
Other pals of mine have had a nightmare with BOH TUI flights, both last summer and now this one,
with their return homeward flights inbound from RHO and TFS all being regularly diverted after 00.30 to Gatwick or Stansted.
This has been happening again this summer. The pax were NOT told until sitting on the plane. Then they were faced with a 3-4 hour coach drive back to Dorset.
On one occasion NO coaches had been laid on, this is despite TUI knowing at lunchtime that the delay of the early morning BOH-CFU-BOH rotation would then see the afternoon BOH-TFS-BOH being late back, and would likely be diverted - That is sloppy Operations and neglectful Handling.
They had to grab a Taxi (lucky for them at 4am at Gatwick, amongst 189 other rather unhappy Dorset punters) and the fare cost almost £300 (lucky the guy took Cards)
TUI whinged at first at paying the Taxi bill but did in the end - Likewise they at first refused the EU261 delay claim.
But on appealing TUI had to cough up, as this was an Operational delay, and not weather, nor ATC related.
Nor was the earlier BOH-CFU delay that then caused the later BOH-TFS flight delay and diversion -
It was a sick flight crew member for the CFU in the morning, then it seems a failure to take extra fuel to hold over CFU just for 15 minutes as a TS was forecasted at landing time, being around Noon local time.
Seems there was then a rush to get going at BOH once the new flight crew member arrived - Pax were already sitting on board.
All of the other 12 TUI flights arriving from the UK landed at CFU more or less on time that day, only the MAN 767 did a couple of pattern Holds over the sea for the Thunderstorm to quickly pass, at which time the BOH flight crew had already elected to fly direct to ATH; they did not even make an Approach to CFU.
That IMO is fraught with further drama had any issues at ATH held them up anymore, and then the crew (now on a 3 sector day having reported before 6am local) could have gone out of hours, causing even more chaos.
On the whole, most TUI holiday makers (including me) have a good time,
but there are more and more creeping bad events, and bad Press occurring, even here locally in the Bournemouth rag has picked up these diversion events and are making the Papers.
Not good, puts folk off booking, especially if it happens to them more than once.
The culprits are the Rhodes, Heraklion and Tenerife which are all scheduled to get back in to Hurn rather close to the airport's night time closure.
TUI customers pay a Premium for flying from their local airport, and to be debunked half way across England in the middle of the night is not cricket.
TUI are basing a second 737 at Hurn next summer, as is Ryanair -
Now we can only hope that the Airport can match the expansion with enough ground staff.
Can Hurn cope with all these extra flights >?
They had a great time.
Nice flight times, bang on time, lovely Crew and resort staff, and my family liked it so much they have booked already for the same place, same time next year for 2 weeks.
They (and their grown up kids) are ardent old fans and loyal customers of BOH's Palmair/Bath Travel Holidays flying from Hurn for 30 years.
That being said,
The not so good -
Other pals of mine have had a nightmare with BOH TUI flights, both last summer and now this one,
with their return homeward flights inbound from RHO and TFS all being regularly diverted after 00.30 to Gatwick or Stansted.
This has been happening again this summer. The pax were NOT told until sitting on the plane. Then they were faced with a 3-4 hour coach drive back to Dorset.
On one occasion NO coaches had been laid on, this is despite TUI knowing at lunchtime that the delay of the early morning BOH-CFU-BOH rotation would then see the afternoon BOH-TFS-BOH being late back, and would likely be diverted - That is sloppy Operations and neglectful Handling.
They had to grab a Taxi (lucky for them at 4am at Gatwick, amongst 189 other rather unhappy Dorset punters) and the fare cost almost £300 (lucky the guy took Cards)
TUI whinged at first at paying the Taxi bill but did in the end - Likewise they at first refused the EU261 delay claim.
But on appealing TUI had to cough up, as this was an Operational delay, and not weather, nor ATC related.
Nor was the earlier BOH-CFU delay that then caused the later BOH-TFS flight delay and diversion -
It was a sick flight crew member for the CFU in the morning, then it seems a failure to take extra fuel to hold over CFU just for 15 minutes as a TS was forecasted at landing time, being around Noon local time.
Seems there was then a rush to get going at BOH once the new flight crew member arrived - Pax were already sitting on board.
All of the other 12 TUI flights arriving from the UK landed at CFU more or less on time that day, only the MAN 767 did a couple of pattern Holds over the sea for the Thunderstorm to quickly pass, at which time the BOH flight crew had already elected to fly direct to ATH; they did not even make an Approach to CFU.
That IMO is fraught with further drama had any issues at ATH held them up anymore, and then the crew (now on a 3 sector day having reported before 6am local) could have gone out of hours, causing even more chaos.
On the whole, most TUI holiday makers (including me) have a good time,
but there are more and more creeping bad events, and bad Press occurring, even here locally in the Bournemouth rag has picked up these diversion events and are making the Papers.
Not good, puts folk off booking, especially if it happens to them more than once.
The culprits are the Rhodes, Heraklion and Tenerife which are all scheduled to get back in to Hurn rather close to the airport's night time closure.
TUI customers pay a Premium for flying from their local airport, and to be debunked half way across England in the middle of the night is not cricket.
TUI are basing a second 737 at Hurn next summer, as is Ryanair -
Now we can only hope that the Airport can match the expansion with enough ground staff.
Can Hurn cope with all these extra flights >?
Last edited by rog747; 6th Jul 2023 at 13:30.
CH3CH2OH
Which is my point really, Tui create the schedule, assign the assets and make provision for maintenance (in this case sub chartered Sunwing aircraft) so for people to directly blame Sunwing is disingenuous, reading this thread it doesn't matter who operates it the problems are the same.
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Which is my point really, Tui create the schedule, assign the assets and make provision for maintenance (in this case sub chartered Sunwing aircraft) so for people to directly blame Sunwing is disingenuous, reading this thread it doesn't matter who operates it the problems are the same.
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We flew with TUI a few weeks ago, with the flight operated by a 3rd party charter operator. There were numerous issues with the flight including one which might be considered a safety issue - after complaining to TUI, their response was basically "not our aircraft, not our problem".
Full details now sent to the CAA...
Full details now sent to the CAA...
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They aren't much better this year. I'll confess to not knowing what the Canadian FTL are. But they are exceptionally keen to use the "out of hours" card for a multitude of reasons, again though, pretty dire planning to use them in the most northerly base if FTL are so tight. Also noticed a good few tech stops on the canaries flights and subsequent crew positioning to recover, not sure why when in an identical aircraft the TUI crew/aircraft manage it just fine.
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They aren't much better this year. I'll confess to not knowing what the Canadian FTL are. But they are exceptionally keen to use the "out of hours" card for a multitude of reasons, again though, pretty dire planning to use them in the most northerly base if FTL are so tight. Also noticed a good few tech stops on the canaries flights and subsequent crew positioning to recover, not sure why when in an identical aircraft the TUI crew/aircraft manage it just fine.
CH3CH2OH
Does make the basing of Sunwing in Aberdeen a bit questionable on that basis.
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Not sure what’s happening at BHX - the 789 that operated to Antalya this morning returned to Gatwick meaning a 789 has been subbed in from Manchester to operate this evenings Dalaman - that’s been heavily delayed and watching FR24 now looks to be doing a tour of Manchesters apron!
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Not sure what’s happening at BHX - the 789 that operated to Antalya this morning returned to Gatwick meaning a 789 has been subbed in from Manchester to operate this evenings Dalaman - that’s been heavily delayed and watching FR24 now looks to be doing a tour of Manchesters apron!
The 789 man-pmi also had a 5 hour delay today