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Old 25th Jun 2023, 22:55
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Tui cancun delays

Hi,

I've noticed that SE-RFZ is currently still in Cancun with a delay of over 24 hours as it was due back this morning, whilst G-TUIO departed Manchester this morning, diverted to SNN, returned to MAN and is now en route to CUN again but 9 hours late.

Does anyone have any info on the reasons please?

Thanks
Steven
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Old 25th Jun 2023, 23:52
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Originally Posted by 737James
I have been hearing similar about GetJet from Lithuania operating 14 flights a week so if full 2,646 passengers a week from Birmingham.

Reports of broken seats and wall panels, overhead bins broken and to top it off 15-20 passengers a flight not getting they’re pre- booked and paid for extra space seats . Also hear from staff crew late at turning up causing delays. The only good thing is Tui are doing the ramp maintenance for them to keep them airworthy.

Yet Tui seem quite happy to keep using these 3rd party airlines even more strange when Tui have their own 738s sitting on the apron serviceable but not in use
GetJet being used at Birmingham I believe due to lack of TUI flight crew or cabin crew for their own 737's!
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Old 26th Jun 2023, 06:24
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Gatwick have had Air Tanker 330 appear here for a few days ,and a Priviledge Style 777 ..they must be short of planes or crew here too ..don’t seem to be using Wamos this year as yet x
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Old 26th Jun 2023, 07:06
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Originally Posted by Charley B
Gatwick have had Air Tanker 330 appear here for a few days ,and a Priviledge Style 777 ..they must be short of planes or crew here too ..don’t seem to be using Wamos this year as yet x
They've already had Wamos this year a few times ! The 787 technical reliability is nothing short of a joke !
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Old 26th Jun 2023, 07:28
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Originally Posted by Matt995
GetJet being used at Birmingham I believe due to lack of TUI flight crew or cabin crew for their own 737's!
Maybe they should do what BA and others do and just cancel the flights they can't crew.
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Old 26th Jun 2023, 07:36
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Originally Posted by Cazza_fly
They've already had Wamos this year a few times ! The 787 technical reliability is nothing short of a joke !
Enjoying seeing the heavies covering for them,yes it seems a right mess their 787 operations …
Last year there were multiple Wamos here ,they seem to be shunting 787 between bases all the time ,always bad delays as crews are going out of hours when leaving here so late
is Air Tanker out of interest ,just their pilots and Tui cabin crew or is it Air Tanker complete crew ?
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Old 26th Jun 2023, 09:41
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Originally Posted by Charley B
Enjoying seeing the heavies covering for them,yes it seems a right mess their 787 operations …
Last year there were multiple Wamos here ,they seem to be shunting 787 between bases all the time ,always bad delays as crews are going out of hours when leaving here so late
is Air Tanker out of interest ,just their pilots and Tui cabin crew or is it Air Tanker complete crew ?
Its Air Tanker entire crew. Usually there will be 2 - 4 TUI rep crew onboard, but these are short term lease in flights to cover the shocking 787 reliability.
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Old 26th Jun 2023, 10:07
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Originally Posted by SJL26779
Hi,

I've noticed that SE-RFZ is currently still in Cancun with a delay of over 24 hours as it was due back this morning, whilst G-TUIO departed Manchester this morning, diverted to SNN, returned to MAN and is now en route to CUN again but 9 hours late.

Does anyone have any info on the reasons please?

Thanks
Steven
The Swedish 787 had a tech issue with a fuel filter fault I believe. G-TUIO had to divert into Shannon with a sick passenger. These things happen.

I can’t believe the glee that some posters seem to find in an airline having issues but trying it’s best for its passengers. What would all you armchair CEO’s do, have a whole fleet of spare 787’s sat around, just in case 🙄
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Old 26th Jun 2023, 10:16
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Not sure I have seen any glee?

Just people stating facts, giving opinions and asking questions.
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Old 26th Jun 2023, 10:19
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Originally Posted by Charley B
Gatwick have had Air Tanker 330 appear here for a few days ,and a Priviledge Style 777 ..they must be short of planes or crew here too ..don’t seem to be using Wamos this year as yet x
Unlikely to be many Wamos, if any, this year. They’ve got some deals including a few planes with Saudia so unlikely we will see much of them for the foreseeable future.
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Old 26th Jun 2023, 10:29
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Originally Posted by H44
The Swedish 787 had a tech issue with a fuel filter fault I believe. G-TUIO had to divert into Shannon with a sick passenger. These things happen.

I can’t believe the glee that some posters seem to find in an airline having issues but trying it’s best for its passengers. What would all you armchair CEO’s do, have a whole fleet of spare 787’s sat around, just in case 🙄
Thanks for the update. Hope the pax is ok
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Old 26th Jun 2023, 10:34
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Originally Posted by H44
The Swedish 787 had a tech issue with a fuel filter fault I believe. G-TUIO had to divert into Shannon with a sick passenger. These things happen.

I can’t believe the glee that some posters seem to find in an airline having issues but trying it’s best for its passengers. What would all you armchair CEO’s do, have a whole fleet of spare 787’s sat around, just in case 🙄
they could have taken the remaining 787 that was sat waiting in the desert to be delivered? Odd that they would cancel taking that plane when order books are full for many years to come.
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Old 26th Jun 2023, 11:07
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Originally Posted by Cazza_fly
the shocking 787 reliability.
Something you clearly know very very little about
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Old 26th Jun 2023, 12:52
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Originally Posted by Yeehaw22
Something you clearly know very very little about
You’re probably right that he doesn’t. BUT, and it’s a very big BUT, even at a fairly young age TUI’s 787s are getting a little long in the tooth in terms of some of the issues they are having and on board they’re not that great now either. This is only my opinion.

On another topic, and someone mentioned it above, what on earth are they thinking leaving TUIP in the desert when they’ve got all of this going on. I don’t know the reason, and I doubt many others do either, but it must be a very compelling reason.
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Old 26th Jun 2023, 13:13
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Originally Posted by Cazza_fly
Its Air Tanker entire crew. Usually there will be 2 - 4 TUI rep crew onboard, but these are short term lease in flights to cover the shocking 787 reliability.

Thank you x
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Old 26th Jun 2023, 13:17
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Originally Posted by JonnyH
Unlikely to be many Wamos, if any, this year. They’ve got some deals including a few planes with Saudia so unlikely we will see much of them for the foreseeable future.
Aww..loved seeing their 330s here ,will have to enjoy the 33Os that are here and the Air Tanker ..I did read that some were covering Haaj flights but thought they may have finished x
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Old 26th Jun 2023, 13:48
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Originally Posted by JonnyH
You’re probably right that he doesn’t. BUT, and it’s a very big BUT, even at a fairly young age TUI’s 787s are getting a little long in the tooth in terms of some of the issues they are having and on board they’re not that great now either. This is only my opinion.

On another topic, and someone mentioned it above, what on earth are they thinking leaving TUIP in the desert when they’ve got all of this going on. I don’t know the reason, and I doubt many others do either, but it must be a very compelling reason.
Yes you are correct they are tired. They desperately need a cabin overhaul and a paint (Although I think the issue with paint is there's few 787 approved paint sheds that have slots). But working them Day in day out. Yes they are a lot of work maintenance wise, but the TDR is way up there.

A lot of the problems TUI are facing are of their own doing, making the same mistakes as last year. Too tight a schedule, not enough downtime slots, maintenance normally done in winter is still being caught up with, not enough manpower, using the same absolute load of crap 3rd parties etc etc. The list could go on and on. Out on the front line it's like groundhog Day year.

Being the lumbering conservative company it is they'll probably realise their mistakes in a couple of years or so and dress it up in some fancy presentation as unforeseen circumstances.

The decision to not take the 787 was due to a forecast downturn in long haul. I'd suspect that the people in the operational teams would kill to have another -9 spare slack in the schedule. Again a typically TUI short sighted decision.
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Old 26th Jun 2023, 14:00
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I work for one of those "crap" third parties. Our aircraft are the worst in the industry. Often rejected by other airlines at the initial inspection stage. They come from the ass end of of the world with questionable maintenance histories only to be leased to TUI. Local engineering companies are only contracted to do the bare minimum, requiring a PO to be raised to even fix a seat. As such we fly aircraft with anywhere between 10 and 50 defects in the log.
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Old 26th Jun 2023, 14:30
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Curious to know, how do the other TUI operations compare with their fleet? The UK is only the country within the TUI group to have a long haul operation? Is that correct?
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Old 26th Jun 2023, 14:53
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Originally Posted by MANFAN
Curious to know, how do the other TUI operations compare with their fleet? The UK is only the country within the TUI group to have a long haul operation? Is that correct?
No - extensive programme out of AMS at least
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