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Old 23rd Jul 2023, 19:42
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Originally Posted by UnderASouthernSky
Who actually knows if Jet2 offers seat only to Rhodes? A lot of this chatter could be academic.
Just tried on their website site, yes they do.

Last edited by pabely; 23rd Jul 2023 at 20:06.
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Old 24th Jul 2023, 06:08
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Originally Posted by ATNotts
Seen an interview with the Greek tourism minister who sounded irritated since most of Rhodes isn't on fire, so I would doubt that the cancellations are driven by Athens.
Maybe not, but itís clear from social media and the news some pretty big package resort hotels have been evacuated and some completely destroyed. The inevitable consequence is a shortage of rooms if you continue to bring in the full quota of customers. That also applies to flight only, I suspect a number of whom would be pleased not to be forced to travel and get a refund/insurance unlike if they were with Ryanair etc.
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Old 24th Jul 2023, 06:40
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Originally Posted by AirportPlanner1
Maybe not, but itís clear from social media and the news some pretty big package resort hotels have been evacuated and some completely destroyed. The inevitable consequence is a shortage of rooms if you continue to bring in the full quota of customers. That also applies to flight only, I suspect a number of whom would be pleased not to be forced to travel and get a refund/insurance unlike if they were with Ryanair etc.
I think he has been over ruled now. Today would have been a Public Holiday but has now been cancelled. Corfu & Evia islands now also starting evacuations as they battle their own fires.
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Old 24th Jul 2023, 07:59
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Hi VickersViscount I have done this a few times at BHX useful if you live a fair distance from the airport and have an early departure and need to take luggage so requiring airport hotel overnight stay. It makes sense then and you have more time to have your breakfast too!
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Old 24th Jul 2023, 09:32
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Originally Posted by Bam Thwok
Exactly that.
Yep. That what we did going to Madeira in April.

Parked car at Jetparks. Bus to terminal where we used evening check in. Walked to hotel and returned in the morning going direct to security.
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Old 24th Jul 2023, 09:49
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Originally Posted by VickersVicount
with the launch of more Twilight Check-Ins at other UK airports, am I missing the attraction? So you need to travel to the airport for a second trip (finding and paying for parking) then lug over luggage and then go home again only to repeat it at eg 6am the next morning in order to avoid a check in queue? Suppose might be beneficial if you were overnighting in an onsite airport hotel.
It's great if you are in an on-site hotel or like me live within a 5-10 mins drive. For BHX simply park at the train station with 20 mins free parking (which has always been enough), nip over on the air-link and check in the whole family without the need to take them with me. There are dedicated twilight desks that rarely if never have a queue.

The pre 10am morning rush at BHX can be a nightmare so, assuming you're on a bucket and spade flight at 6am, then not having to queue twice at 3 or 4am for both check-in and then security for me is win/win!
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Old 24th Jul 2023, 12:28
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Looks like the Greek authorities could do with a lesson from jet2 ops. Rhodes is an island of 125k people with another 80k tourist beds (depending on which site you trust). 17 k people have already been evacuated from their accommodation, so nearly 10%. The first rule of crisis management is to stop making it worse. In this case stop sending people out.

For sure jet2 reservations will have received a lot of calls from worried future holidaymakers so they have made it easy for folks to cancel, Iím sure they have the capacity to absorb those holidaymakers onto other packages. It probably makes economic sense immediately and in the future, ie they looked after their customers by cancelling and rebooking and removed a lot of uncertainty from those worried folks. It also separates them from the vociferously outraged on the news who expect miracles to happen when stuff goes wrong, but still want a holiday for 400 quid.
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Old 24th Jul 2023, 13:35
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If somebody lives in Rhodes Town or wants to self-connect in Rhodes onto a small island nearby or is on some sort of flight-only ticket... it seems rather unreasonable if an airline is refusing passage while the flight still operates
As far as I can tell, the area covering the airport and further north including Rhodes Town seems open
Some flying to Rhodes in July are NOT on a 1-week package. Reality is usually more nuanced than the headlines suggest
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Old 24th Jul 2023, 13:46
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Originally Posted by davidjohnson6
If somebody lives in Rhodes Town or wants to self-connect in Rhodes onto a small island nearby or is on some sort of flight-only ticket... it seems rather unreasonable if an airline is refusing passage while the flight still operates
As far as I can tell, the area covering the airport and further north including Rhodes Town seems open
Some flying to Rhodes in July are NOT on a 1-week package. Reality is usually more nuanced than the headlines suggest
They arenít Ďrefusing passageí, they have made a decision to cancel the outbound flights for customers booked this week as it is simply not possible to transport the passengers to hotels/resorts that may not even be safe to visit. They are therefore using the schedules to repatriate customers who have been affected. How would it be in any way a responsible decision to continue to run these schedules with the information they have to hand?

If there are any passengers who have booked a seat only ticket then they will invariably be dealt with on an individual basis, but I doubt there will be many (if any) seat only passengers and the company will have had this information to hand prior to making this decision.


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Old 24th Jul 2023, 13:56
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Booking.com reports plenty of hotels with space TONIGHT in Rhodes Town, Faliraki and nearby at about £100 per night.
The (few) resorts in the south east of the island are burning... the north is not.
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Old 24th Jul 2023, 14:09
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Originally Posted by davidjohnson6
If somebody lives in Rhodes Town or wants to self-connect in Rhodes onto a small island nearby or is on some sort of flight-only ticket... it seems rather unreasonable if an airline is refusing passage while the flight still operates
As far as I can tell, the area covering the airport and further north including Rhodes Town seems open
Some flying to Rhodes in July are NOT on a 1-week package. Reality is usually more nuanced than the headlines suggest
That was exactly the point I was making at the outset.

Package tours are one thing; passengers travelling independently are another. If Jet2 is an airline, then passengers who have booked independently should still not be having their flying summarily canned. I do appreciate that possibly, it may not be possible to differentiate between the ticket held by an IT passenger and an independent passenger, but surely for revenue allocation purposes there must be a different series of ticket numbers for IT and independently booked passengers, at least on a flight that was open to be booked on Jet2.com as opposed to Jet2 Holidays.

Stopping all travel to Rhodes (or anywhere else for that matter) appears lazy, and unnecessarily impacts those with reasons other than a package holiday for flying to the island; unless of course the Greek government has banned inbound passengers, or the UK Foreign Office advises against all travel to the area, neither of which is the case yet.
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Old 24th Jul 2023, 14:13
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Originally Posted by davidjohnson6
Booking.com reports plenty of hotels with space TONIGHT in Rhodes Town, Faliraki and nearby at about £100 per night.
The (few) resorts in the south east of the island are burning... the north is not.
The North and Western coast may not be. But the whole point is they've displaced a couple of resorts and the hotels/tourists. Lindos and surrounding resorts have really grown in popularity so there will be a lot of displaced tourists. That is a lot of additional rooms to find in the North/West of the island so it is correct to stop, for now at least, any tourists arriving into Rhodes.

From there the Tour Operators, FCO (not that they are much use), and Greek authorities will be able to understand the scale and impact this has had on the resorts affected and then displace the tourists around the island so that they can enjoy their holiday.
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Old 24th Jul 2023, 14:14
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Lazy? Maybe they've got other things to think about.
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Old 24th Jul 2023, 14:22
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Originally Posted by ATNotts
That was exactly the point I was making at the outset.

Package tours are one thing; passengers travelling independently are another. If Jet2 is an airline, then passengers who have booked independently should still not be having their flying summarily canned. I do appreciate that possibly, it may not be possible to differentiate between the ticket held by an IT passenger and an independent passenger, but surely for revenue allocation purposes there must be a different series of ticket numbers for IT and independently booked passengers, at least on a flight that was open to be booked on Jet2.com as opposed to Jet2 Holidays.

Stopping all travel to Rhodes (or anywhere else for that matter) appears lazy, and unnecessarily impacts those with reasons other than a package holiday for flying to the island; unless of course the Greek government has banned inbound passengers, or the UK Foreign Office advises against all travel to the area, neither of which is the case yet.
Or, as I said in my previous post, there werenít any passengers who had booked seat only at all. It is possible these days that the people booked on the flights were all on package holidays.

It may well be that if there were seat only passengers booked then they would be given travel, itís not unheard of, especially at the start of a season, to only have one or two passengers on the empty return leg.

Jet2Holidays tend to have hotels contracts and do not own outright. The ones on booking.com may not be Jet2 contracted accommodation providers. I also expect that many of the people affected may not really want to hang around in Rhodes after what has happened.

Letís face it, one thing they are not doing is leaving passengers stranded. I understand they have deployed more people to the island to help too.
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Old 24th Jul 2023, 14:46
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Pug,

I understand exactly what you mean but people like ourselves who avoid IT holidays like the plague may well have booked hotels, tavernas or perhaps even chartered a boat and booked return flights with Jet2.

If they have their flights cancelled, while they will get refunded for that booking they would probably lose the money they have paid for accommodation and you can bet insurance companies will refuse to pay out if the property was still available.

Can't fault Jet2 Holidays, or the other tour operators for the prompt action they have taken to get their package customers home, but that is a different issue.
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Old 24th Jul 2023, 15:07
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Originally Posted by ATNotts
Pug,

I understand exactly what you mean but people like ourselves who avoid IT holidays like the plague may well have booked hotels, tavernas or perhaps even chartered a boat and booked return flights with Jet2.

If they have their flights cancelled, while they will get refunded for that booking they would probably lose the money they have paid for accommodation and you can bet insurance companies will refuse to pay out if the property was still available.

Can't fault Jet2 Holidays, or the other tour operators for the prompt action they have taken to get their package customers home, but that is a different issue.

I am confident all of those points will have been considered prior to making the decision they have made, which leads me to believe that the passengers booked are all on Jet2Holidays packages. I could be wrong but I donít believe they would bar anyone from travelling on a seat only ticket unless there was Greek or U.K. Authority intervention.
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Old 24th Jul 2023, 15:16
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Originally Posted by pug
I am confident all of those points will have been considered prior to making the decision they have made, which leads me to believe that the passengers booked are all on Jet2Holidays packages. I could be wrong but I donít believe they would bar anyone from travelling on a seat only ticket unless there was Greek or U.K. Authority intervention.
If you are wrong it won't take long before affected passengers 'take to social media'!
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Old 24th Jul 2023, 15:50
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Originally Posted by ATNotts
If you are wrong it won't take long before affected passengers 'take to social media'!
Indeed, and I can assure you that every decision that is being made is being done so with the customer as priority. They really do take that very seriously, and they also appreciate how important it is to offer such service to ensure people keep rebooking. This is why Iím confident that all affected customers will have been consulted - and they certainly wonít have made the decisions without considering the aspects you have outlined in your posts.

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Old 24th Jul 2023, 16:56
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Credit where it is due Jet2 have managed to find, crew and send 4 additional aircraft this afternoon (2 738s from LBA, 1 738 from BHX and 1 321 from MAN) to get extra customers home on top of this afternoons scheduled flights.
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Old 24th Jul 2023, 17:22
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Itís known there are airlines still running flights to Rhodes as scheduled. If there are any flight-only pax hit by Ďunnecessarilyí cancelled Jet2 flights, isnít it possible Jet2 have rebooked them on other carriers? The fact weíve not heard from such people I assume means either they donít exist or theyíve been adequately looked after.
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