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Old 11th Apr 2017, 05:19
  #1281 (permalink)  
 
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What a difference a year makes. Booked GLA - VIE via LHR last year and everything went smoothly included by the transfer from T5 to T3. Bags checked all the way through and all done via my Air Miles. Trying to do exactly the same trip next month and been told there's no way I can check the bags all the way through and have to pick them up at LHR and the check in again at T3. Reason - too costly to check right through as costs have risen markedly due to bags not making onward connections. Add in the loss of free change of seats in some instances (hand baggage only dates) and no complimentary food or drink on Domestic (also no cash sales) then BA are now no better than EZY or FR. Comparing my recent PIK - FAO experience with my regular GLA - LHR experiences then FR are edging it. I wouldn't have said that a year ago!
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Old 11th Apr 2017, 08:23
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You can't check bag through on a connection?
Absolutely dreading my MAN-LHR-BUD Trip.
As I said before the last time I had to connect T5-T3 it took two hours and just made the connection, I said never again - yet here I am.
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Old 11th Apr 2017, 08:41
  #1283 (permalink)  
 
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The problem seems to be the need to use up airmiles, instead of flying direct.
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Old 11th Apr 2017, 10:04
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Is this baggage connection issue on one ticket or two ?

cs
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Old 11th Apr 2017, 10:51
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You can check your baggage all the way through if it is on a single booking. The problem is when you book LHR-BUD and then book ABZ-LHR to meet the BUD flight. In that instance they won't transfer your baggage automatically.


Connecting flights booked as such are still the same as ever and your bags should be tagged the whole way through so you check in at the start and only see them again at your destination (if you're lucky).
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Old 11th Apr 2017, 14:51
  #1286 (permalink)  
 
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Booking has to be on the same PNR, they will not connect BA to BA unless they're on the same booking. I agree, it's a joke.
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Old 11th Apr 2017, 15:27
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But how are BA to know if a bag is connecting on two separate bookings? It doesn't register on the system because when you check your bags in at say BUD, the final destination for that booking is LHR. BA aren't magicians and can't predict that a bag tagged for LHR under one booking needs to get to ABZ on another separate booking. Either book your connecting flights together (which is also cheaper and allows compensation for missed connections) or deal with your own stupidity.
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Old 11th Apr 2017, 15:35
  #1288 (permalink)  
 
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Originally Posted by A320.b744
But how are BA to know if a bag is connecting on two separate bookings?
They seemed to manage it in the good old days. It's not a technical limitation (even if you are using different airlines) but the latest ruse to save money. How can they be obliged to pay compensation for a bag's missed connection when they refuse to make that connection!
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Old 11th Apr 2017, 20:26
  #1289 (permalink)  
 
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It's clear in the system.
Ticket 1 PNRABC1 GLA-LHR-GLA
Ticket 2 PNRXYZ2 LHR-VIE-LHR
Each is a different booking with a different PNR. They won't tag through the bags sadly.
They will only tag Ticket 3 PNRKLM3 GLA-LHR-VIE-LHR-GLA as that is a protected through ticketed connection.
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Old 11th Apr 2017, 20:48
  #1290 (permalink)  
 
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Certainly when I used QuickChek you were always able to through check bags even if it was different airlines. It was a manual input, and the label would have the first sector PNR listed. It probably did cause a slight problem if the bag was miss routed but considering the Pax name and flight number is on the tag I'm sure it wasn't hard to find the PNR. Anyway this smacks of the reductions in service BA are currently pursuing. This is definitely a revenue protection action.

Last edited by GLAEDI; 11th Apr 2017 at 21:13.
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Old 11th Apr 2017, 21:28
  #1291 (permalink)  
 
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I have previously booked my luggage through with BA on separate booking. Just shown the onward BA at check in at origin and no problem
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Old 11th Apr 2017, 21:41
  #1292 (permalink)  
 
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Originally Posted by A320.b744
But how are BA to know if a bag is connecting on two separate bookings? It doesn't register on the system because when you check your bags in at say BUD, the final destination for that booking is LHR. BA aren't magicians and can't predict that a bag tagged for LHR under one booking needs to get to ABZ on another separate booking. Either book your connecting flights together (which is also cheaper and allows compensation for missed connections) or deal with your own stupidity.
Really ignorant response. Try booking connecting flights together using airmiles through the Executive Club - a year ago you could do it but now it will only allow you to book the sectors separately and hence the issue raised earlier whereby you don't seem to able to check your bags right through. If there's stupidity involved here then it also sits with the BA staff who have told me that's now the situation.
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Old 11th Apr 2017, 22:20
  #1293 (permalink)  
 
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Originally Posted by ScotsSLF
Really ignorant response. Try booking connecting flights together using airmiles through the Executive Club - a year ago you could do it but now it will only allow you to book the sectors separately and hence the issue raised earlier whereby you don't seem to able to check your bags right through. If there's stupidity involved here then it also sits with the BA staff who have told me that's now the situation.


sorry but without being accused of being ignorant could you give me an example of where you cant book xxx-lhr-xxx


from what I understand as long as miles seats are available on each sector and the minimum connection time has been observed that you shouldn't have any issues booking this as one ticket ?




cs
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Old 12th Apr 2017, 10:11
  #1294 (permalink)  
 
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I have previously booked my luggage through with BA on separate booking. Just shown the onward BA at check in at origin and no problem
Yup, recent "enhancement" from Alex "Accenture" Cruz
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Old 22nd Apr 2017, 22:00
  #1295 (permalink)  
 
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funny to see BA 763 back at LGW (operating to ALC) presumably as a one off.
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Old 23rd Apr 2017, 19:45
  #1296 (permalink)  
 
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Originally Posted by GAZMO
I have previously booked my luggage through with BA on separate booking. Just shown the onward BA at check in at origin and no problem
When did it change? Granted I've now not connected with BA through LHR for about 14 months, but last time I had LHR-DME booked with miles and then I moved back up to EDI so had to book connecting flights. Bags tagged and through check in performed with no issues at either end.

Does it apply if both flights are in one terminal? I ask because my mum will be going FCO-LHR-EDI on two separate bookings (again, plans changed long after the FCO-LHR flight was booked) and that's all inside T5. If she has to collect her bag she will not have a chance in hell of making the EDI flight.
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Old 23rd Apr 2017, 22:11
  #1297 (permalink)  
 
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There's a lot of strange information being thrown about in this thread.

You CAN check through bags for flights made on one booking/ticket.

You CAN still book an Avios (airmiles) tickets with connections, subject to availability obviously.

BA policy is NOT to check through bags on separately purchased/ticketed reservations. So if you purchased a ticket from EDI-LHR and then had a separately purchased ticket to LAX they won't (or shouldn't) check the bag through. This has been BA policy for a while now.
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Old 24th Apr 2017, 10:24
  #1298 (permalink)  
 
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There certainly used to be the ability to "link" two locator (booking reference) numbers together by contacting reservations. Has this gone ?
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Old 24th Apr 2017, 10:38
  #1299 (permalink)  
 
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The no through checking of bags on separate tickets was a policy change instigated by Oneworld, albeit some member carriers are reported to still allow it.
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Old 24th Apr 2017, 10:45
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Originally Posted by nguba
The no through checking of bags on separate tickets was a policy change instigated by Oneworld, albeit some member carriers are reported to still allow it.
What sort of alliance are they trying to be if they don't promote seamless transfers between carriers own flights? This separate booking thing really shouldn't be an issue if it's either the same airline or same alliance and minimum connecting time is being met. Pretty poor customer service being promoted to be honest.

If MCT is not being met on a self made transfer then there is a case there to refuse through checking.
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