Aer Lingus - 5
Join Date: Mar 2010
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I have been trying to book an Aer Lingus flight ex Dublin and the system keeps coming back saying that 'there are no seats available within 14 days either side of the required dates', seems mad, I thought at first that the route was n/a and then tried DUB LHR but the same message. Mad!!
EI-BUD
EI-BUD
Also try closing out of the Aer Lingus website and clearing your browser before logging back on again, that is sometimes the issue if you have carried out multiple flight searches.
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Cabin Crew Accept Proposals
The latest news reports would indicate that Cabin Crew have accepted the ammended and previously rejected Greenfield Plan proposals, with 92% in favour and 8% against.
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e-mail address
Like most companies who profess "customer service" but then refuse to deliver the most basic form of service, e-mailing, Aer Lingus regretfully are also now on this list.
Unless you know the person and have their address, EI will only accept FAX from its customers, the number is on the web site.
Ring them and you are talking to someone in "Swindon" who knows f--- all about anything except selling you the highest fare as they work on commission and have no authority to do anything.
Maybe Mr Muller will restore the some of the reputation EI once enjoyed in the world to his customers by talking to them again.
Unless you know the person and have their address, EI will only accept FAX from its customers, the number is on the web site.
Ring them and you are talking to someone in "Swindon" who knows f--- all about anything except selling you the highest fare as they work on commission and have no authority to do anything.
Maybe Mr Muller will restore the some of the reputation EI once enjoyed in the world to his customers by talking to them again.
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contact details
ccu @ aerlingus . com this is their customer service email address. You should get a reply within 72 hours. if you want a customer care telephone number its american 516-622-4035 plus the dialling code from wherever you are ringing from. The people there will be able to help you. If its lost luggage enquiries 353-818-365888 the fax number for dublin customer care is 353-1886-3832
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Ressurection of USA West Coast Routes
Heard on the grapevine that its more that likely that either SFO or LAX is going to be re-introduced back into the program, probably for next summer though as its too late for this summer. Makes sense. They have the aircraft and their cost base will be lower by then when the greenfield project comes into effect.
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Aer Lingus to Resume Limited Charter Flying
I have it from a good source in the Irish Travel trade that Aer Lingus will provide limited Charter flights Ex Dublin this Summer. (end of May to Sept) The schedule will be operated using 1 X A330 and 3 X A320 Aircraft. The A320 flights will be part of a weekend night flying program.These arangements all be it late in the season have just been finialised and will be announced internaly this week. 
Capt. Flynn
Capt. Flynn
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I heard this is well, from a very reliable source. suppose its one way to make money for them and increase the productivity of their aircraft. Sounds like Mullier is doing something right and you never know we might be back to profitability before you know it.
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Re: West Coast Routes
In principal, the return of a U.S. West Coast routing does sound plausible, but as ever, a strong consideration has to be given to the price of oil, combined with domestic demand levels.
A significant amount of fuel is obviously required for such a routing, at 10.5 - 11.0 Hours flying time (Westbound) on average. In an interview some time ago, Enda Corneille indicated that a routing to SFO/West Coast could return, but that a major deciding factor would relate to the price of oil.
With oil now already ahead of multi agency economic forecasts, averaging near to US$81.00 per barrel, it could head towards US$85.00 in the next while..
Although a reduction in the cost base does allow some room for manouvre, I think that there needs to be a load factor of around 70% (with significant C class occupancy), along with oil prices remaining at or below US$85.00 in order to make the route work.
We also need to see a stabilisation in long haul figures..
EI Premier
A significant amount of fuel is obviously required for such a routing, at 10.5 - 11.0 Hours flying time (Westbound) on average. In an interview some time ago, Enda Corneille indicated that a routing to SFO/West Coast could return, but that a major deciding factor would relate to the price of oil.
With oil now already ahead of multi agency economic forecasts, averaging near to US$81.00 per barrel, it could head towards US$85.00 in the next while..
Although a reduction in the cost base does allow some room for manouvre, I think that there needs to be a load factor of around 70% (with significant C class occupancy), along with oil prices remaining at or below US$85.00 in order to make the route work.
We also need to see a stabilisation in long haul figures..
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have it from a good source in the Irish Travel trade that Aer Lingus will provide limited Charter flights Ex Dublin this Summer. (end of May to Sept) The schedule will be operated using 1 X A330 and 3 X A320 Aircraft. The A320 flights will be part of a weekend night flying program.These arangements all be it late in the season have just been finialised and will be announced internaly this week. 
Capt. Flynn
Capt. Flynn
There doesn't seem to have been anything more on what you posted about some months back regarding the re-introduction of C class on certain European routes.
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2009 Preliminary Results
Preliminary results finally out this morning:
2009 Preliminary Results - London Stock Exchange
Investor presentation:
http://www.aerlingus.com/Corporate/P...ion_290310.pdf
Slide 26:
"Short haul performance for 2009 is broadly break-even despite significant losses generated by the Gatwick base... Gatwick losses were deemed unacceptable by management"
"Short haul trading in Dublin and Cork was broadly satisfactory"
"While Belfast was loss-making in 2009, it is a new base and is trading on an improving trajectory"
"we are likely to still incur long haul losses in 2010"
2009 Preliminary Results - London Stock Exchange
- Operating loss, before net exceptional items, of €81.0m (2008: €20.0m)
- Net exceptional items -€88.6m (Cost of 2009 Cost Reduction programme and 2008 Early Retirement, Voluntary Severance and Migration Schemes)
- Loss after tax -€130.1m (2008: -€109.9m)
- Total revenue declined 11.0% to €1,205.7m (2008: €1,355.0m
- Average fare for the year declined by 16.8% on 2008, being a 12.0% fall on average short haul fare and an 15.9% fall on average long haul fare
- Fuel costs down 17.3% to €331.7m (2008: €401.3m)
- Net cash: €335.9m (2008: €653.8m)
- "It is too early in the year to comment on the full-year outlook for 2010. Gross cash balances have increased since the beginning of the year."
- "The air travel tax introduced by the Irish government in 2009 is also likely to have a negative impact on our performance in 2010."
Investor presentation:
http://www.aerlingus.com/Corporate/P...ion_290310.pdf
Slide 26:
"Short haul performance for 2009 is broadly break-even despite significant losses generated by the Gatwick base... Gatwick losses were deemed unacceptable by management"
"Short haul trading in Dublin and Cork was broadly satisfactory"
"While Belfast was loss-making in 2009, it is a new base and is trading on an improving trajectory"
"we are likely to still incur long haul losses in 2010"
Last edited by anna_list; 30th Mar 2010 at 09:25.
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loads on the 104 quite low today from JFK-DUB
7j/225y pax, i worked out there for swissport from Jun til Sep and the loads on the 104 were always 270ishy although j pax was never as good. only 225 pax with only 2 flights today too normally it was still 270ish on 3 flight days.
7j/225y pax, i worked out there for swissport from Jun til Sep and the loads on the 104 were always 270ishy although j pax was never as good. only 225 pax with only 2 flights today too normally it was still 270ish on 3 flight days.
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loads on the 104 quite low today from JFK-DUB
7j/225y pax, i worked out there for swissport from Jun til Sep and the loads on the 104 were always 270ishy although j pax was never as good. only 225 pax with only 2 flights today too normally it was still 270ish on 3 flight days.
7j/225y pax, i worked out there for swissport from Jun til Sep and the loads on the 104 were always 270ishy although j pax was never as good. only 225 pax with only 2 flights today too normally it was still 270ish on 3 flight days.
Were you working in JFK during the summer just past at the EI desks?
When you say 270+/- on three flights days, you mean the average load per flight?
I was on one J run to/from JFK last summer and know of someone who was on another two runs last summer and the loads on the 105/104 always seemed alright - between 12 and 23 pax..
Were any changes implemented as a result of the survey that was issued to pax?
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BFS is to just have LHR from next October-comment on Cork Airport thread by KAVS8
So Jet2 will be left to Tenerife on its own, and what Aer Lingus have here is no more than what Jet2 have a couple of winter flights a day and then an improved Summer timetable. I cant see BFS being sustainable just for one route, in a market (Belfast London) that is tough, with only 'ok' loads, I simply dont see a future for Aer Lingus north of the border at this rate.
EI-BUD