LEEDS - 4
Join Date: Dec 2004
Location: Troon
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"It's a fact 75% of Ryanair pax never use them again"
Where's this data published? Can't believe that statistic.
I am constantly amazed by people who complain about FR's rules. They are there in black and white and whilst they would appear strict and uncompromising, rules are rules. Most FR passengers now accept them and realise that it is their responsibility to ensure that passports are up to date, baggage is within the right limits and that if the flight is cancelled then so be it - you take your chances. For those who want to bend the rules, ignore them, or won't accept responsibility for their own mistakes then they should stick to the other carriers.
And no I don't work for FR, just a passenger who has now used them on 54 return flights with no cancellations and only three delays, the biggest being 60 minutes due fog at STN. Crew service has been on a par with the other airlines I have travelled with so no complaints there. Can't fault the price either as the most I have paid is £78 return (PIK - TRP)
I am sorry if I am turning this LEEDS thread into an FR one but it gets my goat when I hear people moan about airlines when they themselves ignore or don't accept the airline's rules and regulations and wouldn't admit that they have f****d up in terms of tings like passports and baggage.
Where's this data published? Can't believe that statistic.
I am constantly amazed by people who complain about FR's rules. They are there in black and white and whilst they would appear strict and uncompromising, rules are rules. Most FR passengers now accept them and realise that it is their responsibility to ensure that passports are up to date, baggage is within the right limits and that if the flight is cancelled then so be it - you take your chances. For those who want to bend the rules, ignore them, or won't accept responsibility for their own mistakes then they should stick to the other carriers.
And no I don't work for FR, just a passenger who has now used them on 54 return flights with no cancellations and only three delays, the biggest being 60 minutes due fog at STN. Crew service has been on a par with the other airlines I have travelled with so no complaints there. Can't fault the price either as the most I have paid is £78 return (PIK - TRP)
I am sorry if I am turning this LEEDS thread into an FR one but it gets my goat when I hear people moan about airlines when they themselves ignore or don't accept the airline's rules and regulations and wouldn't admit that they have f****d up in terms of tings like passports and baggage.
Last edited by allanmack; 16th Aug 2008 at 09:19.
Join Date: Jul 2007
Location: Scotland
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Leeds and Ryanair
I continue to be amazed at the comments about Ryanair and how some say they will never fly with them or never again. Whilst I am no great supporter of Ryanair but use whoever has the right destinations at the right price, and at the right time usually EasyJet, but Jet2 and others. Nevertheless Ryanair have always been proved to be excellent when I have flown with them, several times this year alone.The aircraft are clean and new and the service fine, no delays either. Everyone I know will use them and are often delighted at the reasonable price, and coming from the Edinburgh area I feel that Ryanair will do well with their new route network out of Edinburgh. Therefore I think that if Ryanair do open a base at Leeds they will do well, but I also hope that the local populace will continue to support Jet2 who have been good for Yorkshire. Hopefully Ryanair will operate to places not on Jet2's network, except perhaps for Palma and Malaga, but places such as Hahn, Polish airports and others.
Join Date: May 2008
Location: Leeds
Age: 31
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As i said in my previous post i would welcome FR into LBA, but what i want to know is, will they use Bully Boy ways to move LS out of LBA so they have it all to themselves, or will they do what they have done with EZY/BRS and stay well out of way.As a few people have stated, LBA could do with a growth in the destinations they offer, but i think that LBA should not only look at FR. Others could offer the same amount of destinations, same amount of PAX number rises, with out the same press as FR have.Personally if i was Michael O’Leary i would now start offering onward connections, so that there is no growth in LBA, but infact more pax will fly to DUB to connect with there flight to wherever. Of course to do this we would need a, upgrade in the frequency.Personally, never flown with either FR or LS i cant judge, but believe me, it wont be long before i am using both carriers.
Join Date: Feb 2002
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Allanmack, a little harsh I feel. I was merely recounting my experience and whilst I know the rules on baggage I dont carry a set of scales around with me to weigh each bag before checking in! My total was within the limits for the 2 bags I had paid for, and given four were travelling our total baggage allowance was twice that anyway. I just thought they did themselves no favours by insisting one bag was over by 1 Kg when the scond was under by 4 Kg. They just wanted me to pay more when all I had to do was move some kit from one bag to the other which only served to hold up the check in queue.
"Rules are for the guidence of wise men and the obedience of fools"
"Rules are for the guidence of wise men and the obedience of fools"
Join Date: Apr 2008
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I have no links to Ryanair and I have never traveled with them. What does annoy me are passengers who choose to fail in respect of complying with the conditions of carriage. Whether baggage was over in one and under in another is irrelevant the fact is when you packed your bags you did not check that they were in accordance with Ryanair's restrictions.
Some may argue that Ryanair were being fair in that they allowed you to hold up a queue whilst repacking your bags. I am sure that there would have been passengers already peeved off wondering why you did not check your bags before you left for the airport. I do agree entirely with 'allanmack' and I am sorry if anyone feels that we are harsh - however when passengers are given clear and precise information prior to arriving at the airport they only have themselves to blame if they do not follow this.
Delays, diversions and cancellations are a pain in the arse. Agreed. However adverse weather conditions are beyond everyones control. Working within a large airline directly with passengers I am frequently having to remind unnecessarily rude minorities that the weather conditions cannot be controlled by the carrier. In the event of a cancellation the airline is required to either refund or offer an alternative - it would seem to me that Ryanair did offer a flight to the best of their ability and it is most unfortunate that this was a couple of days later.
If a passenger makes their own arrangements and, as in this case, incurs additional costs a claim should be made through insurance. Rarely can an insurance company deny a claim as this is the whole point of taking out insurance in the first place.
Back to LBA (the original thread) it has been very pleasing to see the number of new routes increase over the last couple of years. It would be great to see some long haul routes introduced in addition to PK however I guess 'competing' with other airports close to home is difficult.
Just my thoughts
Some may argue that Ryanair were being fair in that they allowed you to hold up a queue whilst repacking your bags. I am sure that there would have been passengers already peeved off wondering why you did not check your bags before you left for the airport. I do agree entirely with 'allanmack' and I am sorry if anyone feels that we are harsh - however when passengers are given clear and precise information prior to arriving at the airport they only have themselves to blame if they do not follow this.
Delays, diversions and cancellations are a pain in the arse. Agreed. However adverse weather conditions are beyond everyones control. Working within a large airline directly with passengers I am frequently having to remind unnecessarily rude minorities that the weather conditions cannot be controlled by the carrier. In the event of a cancellation the airline is required to either refund or offer an alternative - it would seem to me that Ryanair did offer a flight to the best of their ability and it is most unfortunate that this was a couple of days later.
If a passenger makes their own arrangements and, as in this case, incurs additional costs a claim should be made through insurance. Rarely can an insurance company deny a claim as this is the whole point of taking out insurance in the first place.
Back to LBA (the original thread) it has been very pleasing to see the number of new routes increase over the last couple of years. It would be great to see some long haul routes introduced in addition to PK however I guess 'competing' with other airports close to home is difficult.
Just my thoughts
Join Date: Dec 2004
Location: Troon
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Hooded, my comments weren't aimed at you in particular and I agree with your comments that in your specific case (excuse the pun)there could have been some leeway. I was basing my comments on the people I have experienced (flying with both FR and EZY)who have not read the rules and then complain bitterly about how they have been 'treated'. Personally I quite like your quote as I tend to try and bend rules in general but I know where the rules are fixed and when flying with FR I am always well prepared!
Join Date: May 2007
Location: LEEDS
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Ryr Leeds Base
Hi, don't think this has been mentioned. The Ryanair inflight magazine currently has a section on places to visit at its Europe wide bases. There is also information on routes from these bases. The four British airports mentioned are Stansted, Newquay, Prestwick and LEEDS. It states Leeds has 20 routes including Cork and Bergerac. This and the fact that LBA was shown as a base for a few days on the Ryanair website would seem to suggest that RYR thought the deal might be done by now. Perhaps the airport are insistant on particular routes (i.e. reduced overlap with LS). Personally I think having a base at LBA would be ideal for RYR as it is virtually central to the North of England, having millions of people living only an hour or so away. Any thoughts?p.s. Long live JET2!!Leeds App.
Join Date: Nov 2006
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Think that's a 'Bit' cheeky of FR to print that they have 20 destinations from LBIA.
They haven't even approved the routes yet.
The problem with FR is they don't give a damm if you have the wrong passport, Or as in 'Hoody's case your bags are overweight.
And that's entirely the wrong attitude to have, We are all customers and we all and will make mistakes at some time of our lives.
But FR does not allow for mistakes, As say Bmi or ZB would.
In my perticular FR performance, What P'd me off was that they didn't give a damm that I had just driven 2 1/2 hrs down the A1 at 5am in the morning, And the fact that we had 'Genuinley' made a mistake/error.
Wheras, Maybe other carriers would try and 'solve' the problem FR showed no interest whatsoever.
If I was running an Airline I would want to keep all my pax, But MOL has made it quite clear that any late check in - 1 min late, Or any other mistake is not acceptable.
I don't think it is just FR who have this 'Hard' approach on their pax.
And the staff that 'miserable' day at STN had that attitude - Well if you don't like FR then you know what you can do
The Airline's attitude speaks for itself.
Customer Service = NIL.
They haven't even approved the routes yet.
The problem with FR is they don't give a damm if you have the wrong passport, Or as in 'Hoody's case your bags are overweight.
And that's entirely the wrong attitude to have, We are all customers and we all and will make mistakes at some time of our lives.
But FR does not allow for mistakes, As say Bmi or ZB would.
In my perticular FR performance, What P'd me off was that they didn't give a damm that I had just driven 2 1/2 hrs down the A1 at 5am in the morning, And the fact that we had 'Genuinley' made a mistake/error.
Wheras, Maybe other carriers would try and 'solve' the problem FR showed no interest whatsoever.
If I was running an Airline I would want to keep all my pax, But MOL has made it quite clear that any late check in - 1 min late, Or any other mistake is not acceptable.
I don't think it is just FR who have this 'Hard' approach on their pax.
And the staff that 'miserable' day at STN had that attitude - Well if you don't like FR then you know what you can do
The Airline's attitude speaks for itself.
Customer Service = NIL.
Join Date: Nov 2005
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As this Leeds thread has become irretrievably polluted with unrelated Ryanair and Jet2 posts it shall be closed. Please note that both Ryanair and Jet2 have their own threads.
Roll on the 'LEEDS - 5' thread and a little more topic discipline please?
Thanks,The AA&R Mods
Roll on the 'LEEDS - 5' thread and a little more topic discipline please?
Thanks,The AA&R Mods
