Ryanair - 6
Interesting. Do you believe in infailability perhaps?
Join Date: Aug 2002
Location: London (Babylon-on-Thames)
Age: 43
Posts: 6,168
Likes: 0
Received 0 Likes
on
0 Posts
mickeyman why so uber passionate on Ryanair?
People are asking some legitimate questions. You can sell a tenner for a fiver to generate business but it won't last long until you sell a tenner for more than it's face value. I have flown with them about four times this year alone so I'm not looking down my nose at them, just fed up with being treated like c***.
People are asking some legitimate questions. You can sell a tenner for a fiver to generate business but it won't last long until you sell a tenner for more than it's face value. I have flown with them about four times this year alone so I'm not looking down my nose at them, just fed up with being treated like c***.
Join Date: Feb 2005
Location: Finland
Posts: 590
Likes: 0
Received 0 Likes
on
0 Posts
Infailability? No way. Let's just mention the failed acquisition of Air Lingus and the economical cost of this attempt...
Right. But A FACT is also that the carrier has to carry many more passengers in the years to come and in the same time to improve the yields. Without some significant changes in its marketing approch that can prove difficult.
Meanwhile, here in Finland there are some hints about the progress in Lappeenranta (remember this Saimaa/ "St. Petersburg West" airport?)
According to Finnish press, there are good chances to finalize the negotiations and to start three new routes to/from LPP. The possible destinations are NRN Weeze, Paris (BVA?) and Milan BGY.
Btw. - a hint towards a new base in BVA?
A FACT is that Ryanair carried 60m passengers last year. A FACT is that they still made a profit of 118m in a downturn.
Meanwhile, here in Finland there are some hints about the progress in Lappeenranta (remember this Saimaa/ "St. Petersburg West" airport?)
According to Finnish press, there are good chances to finalize the negotiations and to start three new routes to/from LPP. The possible destinations are NRN Weeze, Paris (BVA?) and Milan BGY.
Btw. - a hint towards a new base in BVA?
Join Date: Jul 2007
Location: No fixed abode
Posts: 794
Likes: 0
Received 0 Likes
on
0 Posts
Mickyman,Think your being slightly harsh on Skipness.
They are probably not assumptions , just opinions based on his experiences.
For example in my opinion Ryanairs customer service has deteriorated significantly in the last year.
Their treatment of wheelchair users does leave a lot to be desired.
I think that his last comment about customers in mature markets is correct.
Yes you are correct about having a choice.
I fly about 30 times a year and have stopped using Ryanair this year.
They have been successful,that is not in doubt.If it continues only time will tell as more and more travellers become dissatisfied.
And remember the old adage about making statistics say whatever you want them to say.
They are probably not assumptions , just opinions based on his experiences.
For example in my opinion Ryanairs customer service has deteriorated significantly in the last year.
Their treatment of wheelchair users does leave a lot to be desired.
I think that his last comment about customers in mature markets is correct.
Yes you are correct about having a choice.
I fly about 30 times a year and have stopped using Ryanair this year.
They have been successful,that is not in doubt.If it continues only time will tell as more and more travellers become dissatisfied.
And remember the old adage about making statistics say whatever you want them to say.
Join Date: Sep 2004
Location: Sweden
Posts: 61
Likes: 0
Received 0 Likes
on
0 Posts
Facts or opinions?
Skipness One Echo
I wonder what personal experience you have from travelling with a wheel chair user on Ryanair. I have a daughter who is disabled and we have travelled with Ryanair more htna 6 times the last 12 months. I have also travelled with SAS and Spanair. Ryanair wins the service game here. Especially now after the enforced online checkin where you can book your needed assistance online without calling the service phone. On the airport the assistance has been great also. When arriving on the plane there are easily acceible seats very clos to the entrance with place for the assistants. Well done Ryanair! I have some horror stories from Spanair flights to tell you...
As of customer service there is the nuisance with the pay per minute call center, but otherwise I have been given good service when I have made mistakes in booking without any cost ...
For advertising I also do not agree with you. When Ryanair advertises 1 SEK sales I do not have any problem finding the tickets for a return flight for 2 SEK total. That is more than you can say about SAS and other's campaigns..
Some of you rother points are probably correct.
Still Ryanair does not sell on price only. Simplicity (small airports, quick away, no luggage lost etc) are also selling points...
FACT Ryanair customer service is appaling.
FACT Ryanair treat wheelchair users as a nuisance.
FACT Ryanair sail close to the courts with their advertising year in year out.
FACT Ryanair disdain the competition.
FACT Ryanair sell on price and price alone. Much cheapness.
FACT Ryanair treat their own staff like ****
FACT Ryanair are downsizing their main base in Europe at Stansted
FACT Ryanair have just dumped on their loyal customers with second homes in France that flew from Stansted (they were warned but don't expect repeat custom)
FACT Ryanair treat wheelchair users as a nuisance.
FACT Ryanair sail close to the courts with their advertising year in year out.
FACT Ryanair disdain the competition.
FACT Ryanair sell on price and price alone. Much cheapness.
FACT Ryanair treat their own staff like ****
FACT Ryanair are downsizing their main base in Europe at Stansted
FACT Ryanair have just dumped on their loyal customers with second homes in France that flew from Stansted (they were warned but don't expect repeat custom)
As of customer service there is the nuisance with the pay per minute call center, but otherwise I have been given good service when I have made mistakes in booking without any cost ...
For advertising I also do not agree with you. When Ryanair advertises 1 SEK sales I do not have any problem finding the tickets for a return flight for 2 SEK total. That is more than you can say about SAS and other's campaigns..
Some of you rother points are probably correct.
Still Ryanair does not sell on price only. Simplicity (small airports, quick away, no luggage lost etc) are also selling points...
Join Date: Aug 2004
Location: uk
Posts: 434
Likes: 0
Received 0 Likes
on
0 Posts
A FACT is that Ryanair carried 60m passengers last year
Join Date: Aug 2007
Location: UK
Posts: 332
Likes: 0
Received 0 Likes
on
0 Posts
Befree
I agree with what you are saying, however also remember that FR will also rely on revenues made whilst fleecing you either at the airport or onboard the aircraft. As such, if you have booked seats on a number of different flights for the cheapest possible fare, then FR will be losing out through no-shows (assuming it doesn't overbook???).
Unlike the likes of BA who've basically made all they revenue they are likely to out of you before you check-in; FR will still be budgeting a fair percentage of its target revenue per passenger post-booking, which it obviously fails to make if you don't turn up.
I agree with what you are saying, however also remember that FR will also rely on revenues made whilst fleecing you either at the airport or onboard the aircraft. As such, if you have booked seats on a number of different flights for the cheapest possible fare, then FR will be losing out through no-shows (assuming it doesn't overbook???).
Unlike the likes of BA who've basically made all they revenue they are likely to out of you before you check-in; FR will still be budgeting a fair percentage of its target revenue per passenger post-booking, which it obviously fails to make if you don't turn up.
Join Date: Jul 2006
Location: Europa
Posts: 1,443
Likes: 0
Received 0 Likes
on
0 Posts
Las Islas Canarias
Loads of new routes on map from Gran Canaria and Lanzarote, and some new routes from Tenerife 
It looks like a work in progress though. All 3 airports have for now the exact same routes.
Routes from all 3 airports (new Tenerife routes in bold)
Dublin
Weeze
East Midlands
Hahn
Girona
Prestwick
Liverpool
Standsted
Shannon
Edinburgh
Birmingham
Bristol
Luton
Bournemouth
Madrid
Porto (not from Lanzarote)
Bergamo
Charleroi
It looks like a work in progress though. All 3 airports have for now the exact same routes.
Routes from all 3 airports (new Tenerife routes in bold)
Dublin
Weeze
East Midlands
Hahn
Girona
Prestwick
Liverpool
Standsted
Shannon
Edinburgh
Birmingham
Bristol
Luton
Bournemouth
Madrid
Porto (not from Lanzarote)
Bergamo
Charleroi
Last edited by Charlie Roy; 28th Jul 2009 at 10:07.
Join Date: Jul 2009
Location: London or in a plane!
Age: 32
Posts: 42
Likes: 0
Received 0 Likes
on
0 Posts
I often use Ryanair - cheap fares, excellent service from cabin crew, comfortable, easy, etc: Why complain? If you want to go to Madrid, Berlin, Rome, Vienna, Amsterdam etc affordable these days - it has got to be with Ryanair.
May I ask to see where you got the fact about Ryanair treating it's staff like **** please? Thank you.
They flew 60 million people in 2008... they have got to be doing something right!
May I ask to see where you got the fact about Ryanair treating it's staff like **** please? Thank you.
They flew 60 million people in 2008... they have got to be doing something right!
Join Date: Oct 2006
Location: Ireland
Posts: 161
Likes: 0
Received 0 Likes
on
0 Posts
That would be some expansion from the canary islands! cant see them announcing all those routes at once, what is it 18 from Gran Canaria, 18 from Lanzarote and 9 from Tenerife.
On the other hand it would give them somewhere to base those planes they are moving from STN etc. The 18 destinations are all bases themselves but I cant see them announcing 18 new routes to GC/Lanzarote from 18 exisiting bases!
On the other hand it would give them somewhere to base those planes they are moving from STN etc. The 18 destinations are all bases themselves but I cant see them announcing 18 new routes to GC/Lanzarote from 18 exisiting bases!
Join Date: Jul 2006
Location: Ireland
Age: 41
Posts: 66
Likes: 0
Received 0 Likes
on
0 Posts
Join Date: Jul 2006
Location: Europa
Posts: 1,443
Likes: 0
Received 0 Likes
on
0 Posts
That would be some expansion from the canary islands! cant see them announcing all those routes at once, what is it 18 from Gran Canaria, 18 from Lanzarote and 9 from Tenerife.
18 new routes from Gran Canaria
17 from Lanzarote (no route to Porto)
9 from Tenerife
I am also dubious that all of these routes currently on the destinations map are going to be announced. I'm confident Gran Canaria and Lanzarote will indeed become Ryanair destinations but I guess they'll start with a handful of routes and that the following airports will get at least one new route to the Canary Islands:
Edinburgh
Birmingham
Bristol
Luton
Bournemouth
Madrid
Porto
Bergamo
Charleroi