Mr Rice is being disingenuous. Ryanair have never needed other agents to sell their seats.
Why would they now pay agents to help sell their seats?
Screen scraping sites will always give a higher price than the host. If they sold at a discount then it would be money out of their own bottom line so it never happens.
As Ryanair's site gaurantees to be the lowest price, why would anyone go elsewhere? If they find a cheaper seat, Ryanair will refund twice the difference.
Do you know how many times Ryanair has paid out on this guarantee?
Never.
Do you pay someone to do your shopping?
OK, you rich b******s who use Tesco/Waitrose etc online might do, but most of us choose not to.