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Old 7th Jul 2008, 00:01
  #2021 (permalink)  
 
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Lexoncd, Ryanair do now advertise their fares including all non-optional charges. If you're talking about the initial flight selection page, even the likes of the wonderful BA don't show all taxes and charges on theirs - do you moan about this too? Go find something else to whine about.
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Old 7th Jul 2008, 08:20
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Based. If you look again at BA.com you will see that when you select a fare it includes all taxes and charges and has this in red text highlighting the fact. In the final breakdown it shows these net with taxes and charges added but this is still the sum of the original flights you select.

Please take the time to avail yourself of the Oft ruling on airline seat pricing and all tarvel pricing matters and you will see the point or perhaps not.
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Old 7th Jul 2008, 08:59
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Whilst BA advertise their flights departing within the UK including taxes, etc., they advertise them excluding taxes, etc. when they're departing from Ireland for example.

Last edited by Based; 7th Jul 2008 at 16:30.
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Old 7th Jul 2008, 11:26
  #2024 (permalink)  

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The insurance levy is £4.04 per passenger per flight or £200m per year in 2008.

I would love to know exactly what their insurance premium is and what it covers.

I just call it profit.
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Old 7th Jul 2008, 12:23
  #2025 (permalink)  
 
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lexoncd

You missed my point about European law.

If Ryanair are acting illegally by not showing
all charges,then I would have thought that
the greater might of the European Union,would
come down on them like a ton of bricks.
Yet I have not heard any fuss around Europe
involving Ryanair and this issue.

As Burrows wrote 'open up the doors of perception'
and you may see things more clearly!

Newspapers always appologise on the inside of their
papers - I wonder why.

MM
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Old 7th Jul 2008, 12:23
  #2026 (permalink)  
 
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The insurance charge isn't a levy, it's an optional charge which you can say no to. Granted, it's nasty that it's set to purchase by default, and you have to opt out of it, but you don't have to pay it.
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Old 7th Jul 2008, 14:00
  #2027 (permalink)  
 
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For the love of God people, it's Ryan Air! I agree with the second comment by Tooloose "If you don't like their practice book with another airline". If you pay £25 to fly to a field in France you will be treated accordingly. I find it astonishing that people can still be aggrieved by Ryan Air and their add-on costs despite years of bad press publicity highlighting such activity. If you haven't worked out that the lead in price will be nothing like the final price then you have been living in a cave for the last ten years. The added costs are the way they make money. I bet if you really investigated the insurance risk is covered by a sister company Ryan Air "Insurance" Ireland Limited!!. Everybody knows they will try to catch you out at every stage. Just play them at their own game and come within their regulations and check the booking form before you purchase so they cannot impose extra charges.
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Old 7th Jul 2008, 14:39
  #2028 (permalink)  
 
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Most of my flights are made to places I've never been before, just for a break, and to travel around. For that, Ryanair is unbeatable. I'll have been to every EU country by the end of this year, and that's all thanks to Ryanair. If you accept you'll be flying to a random airport in the countryside, check-in online, carry only hand luggage and pay using Electron (I got this card purely to beat Ryanair's payment charges) then they are brilliant. I haven't paid more than £10 one way for any flight with them this year, and am rarely delayed.

If my trip has a point (i.e. visiting parents at Xmas, where a suitcase is necessary, or to a specific place where my football team are playing) I'll use Ryanair if they substantially cheaper all-in... if not, then there are tens of other airlines out there who I'll happily give my business to, if the fare is competitive.

They are certainly getting sneakier with their fares though... on some routes (Dublin especially), you can have £0.01 fares which are no taxes, £0.00 fares at £25.91 taxes or £15.00 "special offer" fares which have £4.99 taxes. So the £15.00 base fare is cheaper than the £0.00 fare, but the £0.01 is the cheapest of the lot! I wonder how many people look at this before pressing "book"?
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Old 7th Jul 2008, 17:33
  #2029 (permalink)  
 
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The insurance charge isn't a levy, it's an optional charge which you can say no to. Granted, it's nasty that it's set to purchase by default, and you have to opt out of it, but you don't have to pay it.
Travel insurance integrated into the booking process can massively increase sales. Moreover, the reason for customers having to de-select an option (in this discussion, travel insurance) if they don't want it is obvious: it can massively increase sales. Indeed, flyBE says* that by changing from the option not being automatically selected to being selected (so customers must de-select it if they don't require it) resulted in a 60% increase in travel insurance sales.

* Page 23 on http://www.airlineinformation.org/co...Gill_Flybe.pdf
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Old 7th Jul 2008, 18:12
  #2030 (permalink)  
 
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Think we're getting confused over different things here. The insurance levy is compulsory. The travel insurance is the one that you can opt out of but is initially set to be included unless you choose to opt out.
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Old 8th Jul 2008, 07:27
  #2031 (permalink)  
 
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Handling Fees

Handling fees seem to be up to €5/£4 per sector for all cards, debit or credit. Only Electron still free - to avoid having to include these fees in the advertised price I assume.
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Old 8th Jul 2008, 09:58
  #2032 (permalink)  
 
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*faints* That's outrageous. How on EARTH can they justify charging a £4 debit card on what could be a £4.99 fare?? I can see this one being the last straw for some people....

However, it certainly vindicates my decision to get an Electron card solely for the purpose of booking flights! When will they start charging for that too, I wonder?
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Old 8th Jul 2008, 10:10
  #2033 (permalink)  
 
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Their statement is that "As a special offer to Visa Electron card holders, Ryanair, for a limited period only, will not apply a Debit Card charge"

I suspect it will remain free as long as bookings using Electron cards remain below a certain percentage of overall bookings. If more and more people move towards Electron cards (quite difficult given it's limited availability worldwide) then they will have to apply a charge to consolidate revenue. The downside to Ryanair being having to include this charge in their advertised fares, the whole reason for having it free in the first place.
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Old 8th Jul 2008, 12:08
  #2034 (permalink)  
 
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FR's debit card fee (excluding Visa Electron) was previously £1.20 per person per sector. Now that's rocketed to £4 ppps. That's an increase of 333.33%.

If I recall correctly its credit card fee was previously £3 ppps. Now that's increased to £4 ppps. That's an increase of 33.33%.

Dramatic increases.

We don't know how many passengers buy return tickets and how many buy one-way tickets, so the following will just be an illustration: £4 x 50m passengers = £200m. So it'll generate a minimum of £200m from this ancillary revenue source. Of course, some people - probably a tiny fraction - will pay by Visa Electron as that doesn't yet incur a charge, but I foresee that that will change.

Anyway, it brilliantly illustrates how ancillary revenue, particularly fee-for-service components, very often supplements ticket revenue, and just how fundamental ancillary revenue, taken collectively, very often is. And it brilliantly illustrates how aggressive FR is in pursuing profit from every possible source.
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Old 8th Jul 2008, 12:59
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By not charging a fee on a card few people have they can defend themselves from increasing other charges by saying "you have a choice" I would like to know what Barclays and mastercard have to say about these charges for using a card. Everyone knows that those transaction charges aren't justified.

Calll it what you want but it's all a fuel surcharge in disguise....and being tucked away right at the end of the transaction is where they're hoping to get away with it...and most likely will for a time.

Excess baggage fee for a second suitcase is now £16!!!!
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Old 8th Jul 2008, 14:24
  #2036 (permalink)  
 
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I have a Visa Electron just for Ryanair...

I am one (of many I believe) who have a Visa Electron only for booking with Ryanair, especially their 1 p all inclusives (excluding credit card charges). There are several companies who offers Visa Electron without any annual fee, just a 2-3 % upload surcharge. These are perfect for those who try to avoid Ryanair's fees and charges...

Last edited by besj; 8th Jul 2008 at 14:26. Reason: Corrected one spelling error (out of several?)
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Old 8th Jul 2008, 16:23
  #2037 (permalink)  
 
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JulietNovemberPapa, it doesn't matter whether people book a single or return trip as the charge is applied per sector so your illustration is fairly accurate. Yes ancillary revenue is the key to airlines surviving in the current economic climate but the problem is that paying for your flight is part of the booking process, not something optional!

While I had no issues with any of Ryanair's other charges and whether they are advertised or not, this is one that is pushing my tolerances a bit. I have no real sympathy for people with excess luggage or if people wish to pay to have priority boarding that's all fine - these are issues where the choice of payment is completely within the control of the passenger. An Electron card however is not always easily accessable depending on which country you live in and in some circumstances will make the debit/credit card fee mandatory to passengers.
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Old 8th Jul 2008, 16:55
  #2038 (permalink)  
 
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Just booked a shed-load of flights with easyJet out of Stansted for the winter. I was surprised to see, when comparing like-for-like with Ryanair, how much better value easyJet was, despite the Ryanair "£20 off" offer. I'm effectively paying fares unchanged in comparison with last winter. My only concern is easyJet's poor punctuality compared with Ryanair (and the disorganised boarding).
Interestingly, easyJet charge 2.5% of the fare for paying with most credit cards, with a minimum of £4.95. It also allows you to add flights to a "basket"; I find this so much more user-friendly than Ryanair, which only allows one single/return flight to be booked at a time. For someone who wishes to book multiple trips in one go this is a pain.
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Old 8th Jul 2008, 17:11
  #2039 (permalink)  
 
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Has anyone else noticed that Ryanair converts the fares for flights booked in currencies other than the one of the cardholder without the agreement of the cardholder? I've made a few one-way bookings back to the UK which quoted prices in euros. Instead of these fares appearing as euros on my UK credit card statement - and then converted to sterling by my card provider - I found only a sterling debit. Am I right in thinking that because of the possibility of high rates of conversion "commission", consumers have to be offered the option of being billed in the "local" currency or in their own?
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Old 8th Jul 2008, 17:51
  #2040 (permalink)  
 
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it doesn't matter whether people book a single or return trip as the charge is applied per sector so your illustration is fairly accurate
Yeah, £200m would pretty much be the minimum generated.

If we knew how many people book returns and how many book singles it'd be far better: it could massively alter the total generated. For example, rather than £4 x 50m = £200m, what if 25m bought one-way flights and 25m bought returns? £4 x 25m + £8 x 25m = £300m. An extra £100m. What is clear is that card charges generate massive revenue.
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