ISLE OF MAN
Join Date: Mar 2007
Location: UK
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Good luck Manx 2 (but Let410's?????? about time you thought about getting some real planes)
The Lets have given Manx2 the flexibility to offer extremely cheap fares up to high fares at short notice and at high demand, and being accepted by the business passengers who keep return.
They may not be most delightful aircraft to fly on but I would rather spend 25 minutes on one of them than 2 hours at MAN or LBA and pay more!
Just personal opinion!
Join Date: Aug 2004
Location: Middle of Nowhere!
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FS iom
Hi
was checkin in yesterday with flybe and flight support had only 2 desks in operation, even when the que was getting past the information desk.
feel sorry for the staff, because everyone that was checking in were all moaning - great advert of the TT, but its like that duing normal time too.
all its doing is making flybe more un popular, wish mike rutter was there to see it for his own eyes.
what a great way to end the TT,
was checkin in yesterday with flybe and flight support had only 2 desks in operation, even when the que was getting past the information desk.
feel sorry for the staff, because everyone that was checking in were all moaning - great advert of the TT, but its like that duing normal time too.
all its doing is making flybe more un popular, wish mike rutter was there to see it for his own eyes.
what a great way to end the TT,
Join Date: Feb 2007
Location: Isle of Man
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It is unfortunate that the systems go down, or the computers go down. It doesn't help that there is no Flybe based IT support on the IOM. FS have to call to get someone out, and the response times arent quick. If its a software problem Flybe can dial in, but if its hardware its not so easy.
There are 4 Self Service Kiosks aswell, which are also tempremental.
Obviously all is ok when it all works. No not a good end to TT, but it cant be helped.
There are 4 Self Service Kiosks aswell, which are also tempremental.
Obviously all is ok when it all works. No not a good end to TT, but it cant be helped.
Join Date: Dec 2005
Location: Isle of Man
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GMIMA
FlyBe want you to check in online or use the self service machines (2 on the ground floor, 2 by security). As an incentive you can then use the Fast Bag Drop desk....which in my experience is often not manned, or is happily taking people from the check in queue and ignores you
FlyBe want you to check in online or use the self service machines (2 on the ground floor, 2 by security). As an incentive you can then use the Fast Bag Drop desk....which in my experience is often not manned, or is happily taking people from the check in queue and ignores you
PPRuNe Secret Agent!
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Join Date: Nov 1999
Location: West Sussex, UK
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In support of the Island airport, albeit not on TT week, I position alot around UK airports and visit the IOM every few months to see my Dad; IOM is an absolute pleasure comparing it to MAN or LGW's South Terminal. 20 minutes from leaving Port St Mary i'm sat in departures checked in! Wonderful stuff...
Paxing All Over The World
Thread Starter
Haven't a clue
There are self-service machines??? When I left yesterday morning, I had checked in online and went to Fast Bag - even though I had no bag. I was called ahead of others waiting in the main line and then, after inspecting the boarding pass, sent straight upstairs. The online system had not told me that I could do that.
Next trip, I shall probably have a case.
FlyBe want you to check in online or use the self service machines (2 on the ground floor, 2 by security). As an incentive you can then use the Fast Bag Drop desk....which in my experience is often not manned, or is happily taking people from the check in queue and ignores you
Next trip, I shall probably have a case.
Join Date: Dec 2005
Location: Isle of Man
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Chica - I agree pax in the queue don't like it when you are (on the rare event, in my case) called forward before them. Better signage (not a computer printed flapping notice) would help ..
PAXboy - you can head straight to security if you've only got handluggage. As for getting the correct treatment from the desks...maybe someone has been reading this thread and acted on it. If so well done that man or women
JB007 - I agree that despsite the (OK - occasional) check in queues the IoM outbound travel experience is very good indeed. LCY is similar (although sadly no longer a realistic option for us on the IoM now). Be interesting to compare the ratio of staff at check-in and security to pax at Ronaldsway to a BAA operation. Bring back benchmarking!
PAXboy - you can head straight to security if you've only got handluggage. As for getting the correct treatment from the desks...maybe someone has been reading this thread and acted on it. If so well done that man or women
JB007 - I agree that despsite the (OK - occasional) check in queues the IoM outbound travel experience is very good indeed. LCY is similar (although sadly no longer a realistic option for us on the IoM now). Be interesting to compare the ratio of staff at check-in and security to pax at Ronaldsway to a BAA operation. Bring back benchmarking!
Cleverly disguised as a responsible adult
Join Date: May 2007
Location: On the western edge of The Moor
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You know, amongst all the "this airline did..." "Check in was...."
Some really need to remember the reality of life for folk living on the IOM (I don't)
a member of PPrune on the island was taken fairly seriously ill this morning, this person has been recieving treatment on the mainland for some time. As soon as the patient was stabilised they were put on the first available flight to the mainland to recieve sprecialist care.
So perhaps some of you need to acknowledge this service by the airport, the governments and the airlines.
Just an opinion
Some really need to remember the reality of life for folk living on the IOM (I don't)
a member of PPrune on the island was taken fairly seriously ill this morning, this person has been recieving treatment on the mainland for some time. As soon as the patient was stabilised they were put on the first available flight to the mainland to recieve sprecialist care.
So perhaps some of you need to acknowledge this service by the airport, the governments and the airlines.
Just an opinion
Join Date: Dec 2005
Location: Isle of Man
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I hope he gets well soon.
IoM DHSS has an air ambulance contract with Woodgate and had a patient transfer contract with EMX (probably now with BE) to faciltate both urgent and less urgent transfers to more suitable hospitals in the UK for which we islanders pay through our taxes.
And yes; it all does get taken for granted.
IoM DHSS has an air ambulance contract with Woodgate and had a patient transfer contract with EMX (probably now with BE) to faciltate both urgent and less urgent transfers to more suitable hospitals in the UK for which we islanders pay through our taxes.
And yes; it all does get taken for granted.
Join Date: Nov 2005
Location: Coastal
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Regarding a number of recent posts radically altered or deleted by the moderators on this thread:
Folks, there is likely a pub just down the road where you can throw darts at each other. Better yet, a local paper where you can print your various aggresive/negative comments with your own name attached.
However, PPRuNe is getting tired of editing and deleting posts in this thread.
If you can't post without a personal attack, or if you are so thin-skinned that you take every post as a personal attack.... leave. Find a sport, go fishing, tip cows, discover mushrooms, but don't post or respond to posts here.
To those who can carry on a discussion without making personal attacks, and those who can accept that someone saying XXX company sucks because they left me at the gate and spilled my tea isn't a personal attack.... welcome.
Cheers,
The AA&R Mods
Folks, there is likely a pub just down the road where you can throw darts at each other. Better yet, a local paper where you can print your various aggresive/negative comments with your own name attached.
However, PPRuNe is getting tired of editing and deleting posts in this thread.
If you can't post without a personal attack, or if you are so thin-skinned that you take every post as a personal attack.... leave. Find a sport, go fishing, tip cows, discover mushrooms, but don't post or respond to posts here.
To those who can carry on a discussion without making personal attacks, and those who can accept that someone saying XXX company sucks because they left me at the gate and spilled my tea isn't a personal attack.... welcome.
Cheers,
The AA&R Mods
Join Date: Jan 2008
Location: North of the Border
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I have just heard (perhaps a rumour) recently that Flybe have approached the IOM GOV telling them, that if they allow any other airline on the LPL or MAN routes they'll pull out altogether. Now, is there any truth in this???
So much for the open skies that saw off Euro. It would be such a disappointment if the GOV give into bullying tactics like this. The Island needs competition on all routes to keep fares reasonable cos they'll never be cheap, will they?
What cheap trick will this shower come up with next if it appears to be correct.
So much for the open skies that saw off Euro. It would be such a disappointment if the GOV give into bullying tactics like this. The Island needs competition on all routes to keep fares reasonable cos they'll never be cheap, will they?
What cheap trick will this shower come up with next if it appears to be correct.
Join Date: Jan 2005
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J41cac
Stop posting rubbish, read the mods thread above. We had weeks of your posts about eastern starting IOM-LCY. So where are they?
IOM Gov has an open skies policy, this will not change. You can easily find this be researching the IOM news/radio websites.
Stop posting rubbish, read the mods thread above. We had weeks of your posts about eastern starting IOM-LCY. So where are they?
IOM Gov has an open skies policy, this will not change. You can easily find this be researching the IOM news/radio websites.
Paxing All Over The World
Thread Starter
Tinwald
I think that you should worry. IF the rumour is true then it might fall foul of anti-competitive rules but IF the govt refuses (for whatever reason) and IF BE then scale back - then the recession is going to be colder for you.
If nothing else - think of all the staff whose jobs would be in jeopardy in this recession. I shall refrain from asking if YOUR job would be on the line.
some other outfit will replace them, no worries
- Just how many domestic carriers are there in a position to take up this amount of capacity?
- Just how many more small start-ups (willing - but lacking in reserve capacity) do you want?
- Just how much do you want ANOTHER upheaval of the majority of air workers jobs and services on the Island?
- Just how much more do you need the IOM to be seen as difficult for operators, so as to dissuade further investment?
If nothing else - think of all the staff whose jobs would be in jeopardy in this recession. I shall refrain from asking if YOUR job would be on the line.
Join Date: Mar 2005
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J41 and Tinwald
What utter rubbish. Flybe has not made such a request as the DOT or Airport Director will confirm. Happen to know that Flybe has had no discussions with the Govt since it stepped in to rescue all the IOM Pax at a cost of £400k to Flybe. And yes thats a real number and is net of the help from IOM govt, airport and Man airport.
Join Date: Aug 2006
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Another fine mess by FlYBe Friday at Manchester. End result that last flight MAN IOM was cancelled.
A Tech Aircraft IOM and of course these things happen but what a shambles....at MAN
Info screens and handling agent advising that flight will depart 20:20. Info screens announce Gate opens 5 mins and then go to gate 3....
Info desk confirms aircraft going at 20:20 gate 3.............
Half way down to gate 3 info screens not showing any gate...........
At trasnsfer desk Flight Support confirm aircraft going from gate 3.
20:10 once all the passengers were at gate 3 ...info screen says flight cancelled.
Announcement....BE Flight MAN to IOM Canx all pax go to ticket desk.
This is not the first time that the last Flight is going to ber canx but the decision is advised to pax just before departure.
Poor comms must be with FlyBe Ops and not Flight support at MAN.
A Tech Aircraft IOM and of course these things happen but what a shambles....at MAN
Info screens and handling agent advising that flight will depart 20:20. Info screens announce Gate opens 5 mins and then go to gate 3....
Info desk confirms aircraft going at 20:20 gate 3.............
Half way down to gate 3 info screens not showing any gate...........
At trasnsfer desk Flight Support confirm aircraft going from gate 3.
20:10 once all the passengers were at gate 3 ...info screen says flight cancelled.
Announcement....BE Flight MAN to IOM Canx all pax go to ticket desk.
This is not the first time that the last Flight is going to ber canx but the decision is advised to pax just before departure.
Poor comms must be with FlyBe Ops and not Flight support at MAN.
Join Date: Apr 2008
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So sorry.
The problem on Friday night was getting bac kto the Island before 11:30pm. They thought they might have got the flight to get away in time, but lost out to old father time.
Tech aircraft happens. These things are pretty new and the company is trying all sorts of things with Bombardier to get them to pull their fingers out and sort the issues.
I agreee the information line in Manchester was not perfect that evening, and can only apologise. Up until the last moment they all tried their best to get the flight away, but the fundemental problem was that even though all staff at the IOM airport agreed to stay and wait as long as possible, there is a hard line of 1130pm that means controllers run out of duty hours, and there is no available replacement at that time, unless you cancel all fights next day.
All the staff at Ronaldsway and the Flybe crews are trying their best to get the job done. Just occasionally, these problems stop the show. Again, sorry, but safety is the prime concern.
The problem on Friday night was getting bac kto the Island before 11:30pm. They thought they might have got the flight to get away in time, but lost out to old father time.
Tech aircraft happens. These things are pretty new and the company is trying all sorts of things with Bombardier to get them to pull their fingers out and sort the issues.
I agreee the information line in Manchester was not perfect that evening, and can only apologise. Up until the last moment they all tried their best to get the flight away, but the fundemental problem was that even though all staff at the IOM airport agreed to stay and wait as long as possible, there is a hard line of 1130pm that means controllers run out of duty hours, and there is no available replacement at that time, unless you cancel all fights next day.
All the staff at Ronaldsway and the Flybe crews are trying their best to get the job done. Just occasionally, these problems stop the show. Again, sorry, but safety is the prime concern.
Join Date: Aug 2006
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A Tech aircraft on IOM I understand but the an aircraft from Manchester did the BE 7347 late and then the last IOM BE 7348 left at 20:00 arriving Manchester 20:45ish
So a tech aircraft in IOM and a Manchester aircraft back in Manchester and the decision to bin the BE 7349 when the passengers were at the gate 20:20.
Therefore the decison to cancel the 7349 could have been made earlier as there was no intention of using the Manchester aircraft to op the 7349 and dead leg it out in the morning.
If it was crew hours at Manchester then the IOM crew from the tech aircraft could have positioned over on the 7348.
So a tech aircraft in IOM and a Manchester aircraft back in Manchester and the decision to bin the BE 7349 when the passengers were at the gate 20:20.
Therefore the decison to cancel the 7349 could have been made earlier as there was no intention of using the Manchester aircraft to op the 7349 and dead leg it out in the morning.
If it was crew hours at Manchester then the IOM crew from the tech aircraft could have positioned over on the 7348.