ISLE OF MAN
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Seems the competition on the MAN route has not only brought fares down but has made it one of, if not the, most punctual routes in the UK for Jan 08.
UK Punctuality
EMX 94.4% on time Flybe 92.7% on time.
Something the Manx traveller should be proud of.
UK Punctuality
EMX 94.4% on time Flybe 92.7% on time.
Something the Manx traveller should be proud of.
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the GLO catchment will easily fill 19 seats to JER during the summer
Does anyone know when the first D28 will enter NM's fleet?
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Distortion of the truth then
Nice to see that the adverts in the paper when they say Flybe are 18% more punctual that Euromanx is in fact not true then !! was it ever and memory serves me right did EuroManx not actually win the best on time performance at both City and Manchester last year.
I could be wrong of course !!
I could be wrong of course !!
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Austro - in deed you are incorrect and the truth has not been distorted. Flybe's ad used November 07 (it said that it did) figures which showed them more punctual on the London route at that time. Go back and check on the CAA website.
They are even more punctual in Jan 08, look at the full analysis document for arrivals and departures, the last one listed on the link I gave earlier.
EMX IOM-LCY lines 2695/6 : arrivals 70.5% on time (ave delay 13.8 mins), departures 50% on time (ave delay 22 mins).
FlyBe IOM-LGW lines 1601/2 : arrivals 91.8% on time (ave delay 4.7mins), departures 78.2% on time (ave delay 9.6 minutes).
So, using official CAA figures for the London Routes, Flybe get 21% more of their flights arriving on schedule and 28%of their flights departing on schedule than EMX.
On the MAN route, lines 3811-4, Flybe get 0.2 of one percent more of their flights to MAN on time, but suffer with the departures where EMX have a 3.6 % advantage.
We'll see what happens when EMX start living in the cul-de-sac at MAN.
Flybe have never claimed to be more punctal on MAN - when they are I'm sure they will.
A good show by both airlines over all.
They are even more punctual in Jan 08, look at the full analysis document for arrivals and departures, the last one listed on the link I gave earlier.
EMX IOM-LCY lines 2695/6 : arrivals 70.5% on time (ave delay 13.8 mins), departures 50% on time (ave delay 22 mins).
FlyBe IOM-LGW lines 1601/2 : arrivals 91.8% on time (ave delay 4.7mins), departures 78.2% on time (ave delay 9.6 minutes).
So, using official CAA figures for the London Routes, Flybe get 21% more of their flights arriving on schedule and 28%of their flights departing on schedule than EMX.
On the MAN route, lines 3811-4, Flybe get 0.2 of one percent more of their flights to MAN on time, but suffer with the departures where EMX have a 3.6 % advantage.
We'll see what happens when EMX start living in the cul-de-sac at MAN.
Flybe have never claimed to be more punctal on MAN - when they are I'm sure they will.
A good show by both airlines over all.
Last edited by Capt. Horrendous; 31st Mar 2008 at 19:48.
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Seaplane to PMI!
NEW SEA PLANE SERVICE PLANNED FOR SUMMER 2009
Freedom Travel are pleased to announce a new weekly service to Majorca starting in May 2009 using the brand new Air Sea Bus H2-20 which will start flying early 2009.
This new generation of sea planes will be a new "greener aircraft" capable of long range flights.
This weekly Saturday to Saturday service will carry up to 120 passengers from the Isle of Man to Puerto Pollensa in northern Majorca. The service will bring back Sea Planes to the resort of Puerto Pollensa for the first time since 1988.
Packages will be available through Freedom Travel's new website on Friday 04th April 2009 and will start from £499 per person which includes Flights, Accommodation and Transfers.
The launch will co-inside with a new floating pontoon off Derby Haven as the new runway extension at Ronaldsway airport is under construction.
Freedom Travel is also pleased to announce a new daily service to Liverpool landing at the Liverpool landing stage used by the Steam Packet Company located in the river Mersey. Fares will start from £19 one way.
Freedom Travel is also planning flights to the USA and Canada with New York set to be the first destination. Flights will leave Ronaldsway Airport and fly via Greenland from October 2009.
Jan Wozniak, Managing Director of Freedom Travel underlined the importance of this new direct programme, saying:
"This new sea service will be a first for the Island with a huge potential for many new routes from water ports around the world".
The company would also like to hear your views of the new service and is keen to find recommendations of new destinations for the future. Clients can do this via the Freedom Travel blog.
Freedom Travel are pleased to announce a new weekly service to Majorca starting in May 2009 using the brand new Air Sea Bus H2-20 which will start flying early 2009.
This new generation of sea planes will be a new "greener aircraft" capable of long range flights.
This weekly Saturday to Saturday service will carry up to 120 passengers from the Isle of Man to Puerto Pollensa in northern Majorca. The service will bring back Sea Planes to the resort of Puerto Pollensa for the first time since 1988.
Packages will be available through Freedom Travel's new website on Friday 04th April 2009 and will start from £499 per person which includes Flights, Accommodation and Transfers.
The launch will co-inside with a new floating pontoon off Derby Haven as the new runway extension at Ronaldsway airport is under construction.
Freedom Travel is also pleased to announce a new daily service to Liverpool landing at the Liverpool landing stage used by the Steam Packet Company located in the river Mersey. Fares will start from £19 one way.
Freedom Travel is also planning flights to the USA and Canada with New York set to be the first destination. Flights will leave Ronaldsway Airport and fly via Greenland from October 2009.
Jan Wozniak, Managing Director of Freedom Travel underlined the importance of this new direct programme, saying:
"This new sea service will be a first for the Island with a huge potential for many new routes from water ports around the world".
The company would also like to hear your views of the new service and is keen to find recommendations of new destinations for the future. Clients can do this via the Freedom Travel blog.
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Everybody has a bad day even flybe !!!
Well what goes around comes around eh yes we the customer get shafted again by Flybe. After my experience yesterday I will never travel with them again what a load of rubbish and as I have said before not one Flybe person to explain only some handling agent.
So all you jocks who have been shouting about how great they are I bet you were not stuck in the Isle of Man yesterday along with hundreds of others TOTAL MAYHEM on time I think not .
Thank goodness for euromanx even if it cost me !!
So all you jocks who have been shouting about how great they are I bet you were not stuck in the Isle of Man yesterday along with hundreds of others TOTAL MAYHEM on time I think not .
Thank goodness for euromanx even if it cost me !!
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why what happened yesterday at ronaldsway? flybe seem to be alot cheaper than euromanx,i.e can get 4 return flights for 150quid compared to euromanx 400 quid on the LPL route
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Two of the three IOM Q400s went tech - one stuck in LPL for six hours the other in MAN for a similar length of time. Unfortunately, there were several other Flybe a/c tech in MAN so there were no spares available until later in the day. The last two MAN flights were combined onto an Emb 195 and the programme was eventually recovered by the end of the day.
Austro, you have a very short memory - was it not just in January this year where EMX had two aircraft out of service tech for the best part of two days and cancelled the majority of their programme.
You did not hear any of the pro Flybe lobby jumping on EMX for that - tech issues and lightning strikes happen - it's part of the game.
Austro, you have a very short memory - was it not just in January this year where EMX had two aircraft out of service tech for the best part of two days and cancelled the majority of their programme.
You did not hear any of the pro Flybe lobby jumping on EMX for that - tech issues and lightning strikes happen - it's part of the game.
Last edited by Capt. Horrendous; 5th Apr 2008 at 13:11.
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Every airline has a bad day every now and then. EMX did in Jan for those two days, Flybe did yesterday, look at BA at T5 over the past week! It happens! More often than not, the next day is back to normal. Tech issues happen, its all part and parcel of being an airline.
And ermm Austro 7 ..... 'some handling agent' has a name...Airbase Flight Support
And ermm Austro 7 ..... 'some handling agent' has a name...Airbase Flight Support
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I think Austro7 makes a valid point often repeated across FlyBe threads on this forum and elsewhere.
When something goes wrong FlyBe ops don't seem to communicate in any way with local handling agents. Whether that is intentional to avoid getting locked into a recovery plan which fails for another reason, or whether it is just an oversight is not clear. Whatever the reason the delayed pax deserve some information to allow them to make informed decisions whether to hang on in hope or re-book onto other carriers or the next day's service. Many have connections they will miss, and may well suffer further financial loss. Information should enable them to act to mitigate some if not all of that loss.
The local handling agents should be given a clear message to pass on to the airline's customers.
From another perspective delays caused by aircraft going tech seem to be on the increase. I would suggest there are two reasons for this. Firstly the current business practice of sweating assets means airframes are constantly working which means the faults come more often and there is no slack in the programme to fix them. Secondly there are fewer spare airframes available to use 'cos they cost money and that doesn't enhance the bottom line.
As I have said before I now travel more in the hope of arriving. Air travel is no longer the pleasurable experience it used to be.
When something goes wrong FlyBe ops don't seem to communicate in any way with local handling agents. Whether that is intentional to avoid getting locked into a recovery plan which fails for another reason, or whether it is just an oversight is not clear. Whatever the reason the delayed pax deserve some information to allow them to make informed decisions whether to hang on in hope or re-book onto other carriers or the next day's service. Many have connections they will miss, and may well suffer further financial loss. Information should enable them to act to mitigate some if not all of that loss.
The local handling agents should be given a clear message to pass on to the airline's customers.
From another perspective delays caused by aircraft going tech seem to be on the increase. I would suggest there are two reasons for this. Firstly the current business practice of sweating assets means airframes are constantly working which means the faults come more often and there is no slack in the programme to fix them. Secondly there are fewer spare airframes available to use 'cos they cost money and that doesn't enhance the bottom line.
As I have said before I now travel more in the hope of arriving. Air travel is no longer the pleasurable experience it used to be.
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Eastern
FlyMaybe might not be threat to Eastern after all. FlyMaybe don't build confidence in their punters, canx here and there and leaving everyone running round with their heads in their hands 
. Leaving all check in and ground crew trying to make amends, but haven't they always? 
Re the Sat BHX, it was only ever a a winter operation. Eastern might have dropped BRS but will stick about for the outcome on the Brum nonetheless
. Fingers crossed!
. Leaving all check in and ground crew trying to make amends, but haven't they always? Re the Sat BHX, it was only ever a a winter operation. Eastern might have dropped BRS but will stick about for the outcome on the Brum nonetheless
. Fingers crossed!
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FlyBe obviously had a bad day on Friday, but to be fair, multiple failures ie two of three aircraft going tech, at the same time screw up operations in any business or organisation and are very difficult to plan for or manage.
I hope I don't end up eating my words here, but I've got 10 sectors booked with FlyBe over the next five weeks, 8 of which are to/from IOM and I've got no concerns about their likely performance or punctuality. On my last 8 sectors, the worst delay was 20 minutes and that was coming back from LTN, last Sunday, the first day of the new schedules.
Turning to Eastern, they must surely lose some traffic to FlyBe's enhanced schedule on price, but must be hopeful that their superior service offering and customer loyalty will leave them with a big enough slice of the pie, particularly with those passengers who don't actually pay themselves !!
I hope I don't end up eating my words here, but I've got 10 sectors booked with FlyBe over the next five weeks, 8 of which are to/from IOM and I've got no concerns about their likely performance or punctuality. On my last 8 sectors, the worst delay was 20 minutes and that was coming back from LTN, last Sunday, the first day of the new schedules.
Turning to Eastern, they must surely lose some traffic to FlyBe's enhanced schedule on price, but must be hopeful that their superior service offering and customer loyalty will leave them with a big enough slice of the pie, particularly with those passengers who don't actually pay themselves !!
Last edited by Tonyq; 6th Apr 2008 at 12:37.
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Some people forget the four rules of operating aircraft.
1 they usually go tech on Fridays & Sunday evenings but never on Tuesdays.
2 they always go tech on peak bank holidays or TT when load is highest and engineers are on holiday.
3 They never go tech alone. As soon as one goes tech the second always happens within an hour.
4 Handling agents are always the last to be given the recovery plan.
Thats sods law and thats life.
1 they usually go tech on Fridays & Sunday evenings but never on Tuesdays.
2 they always go tech on peak bank holidays or TT when load is highest and engineers are on holiday.
3 They never go tech alone. As soon as one goes tech the second always happens within an hour.
4 Handling agents are always the last to be given the recovery plan.
Thats sods law and thats life.
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Austro.... handling agents are often paid by airlines to represent them....... airbase flight support do dam good job under such occasions... cant remember the last time team euromanx were around in a delay.... unlike last friday not only was there FS communicating to all passengers BE crew were also speaking to passengers to double the effort
- EVERY airline has bad days esp on a SMALL island.....
- EVERY airline has bad days esp on a SMALL island.....
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Apolgies to Flight Support
There was no criticism of Flight Support as they do their best given the situation however when I asked to speak to a Flybe Customer Rep I was told there was none on the Island four based aircraft and no employees maybe its just my training in customer service that expected they would at least have a Manx based customer service rep to look after the Islands largest airline.
All airlines have bad days I agree as did EuroManx after Christmas which was widely reported here. But they must have direct employees otherwise its flight support who get it in the neck unfortunately.
All airlines have bad days I agree as did EuroManx after Christmas which was widely reported here. But they must have direct employees otherwise its flight support who get it in the neck unfortunately.
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From Austro 7..
"All airlines have bad days I agree as did EuroManx after Christmas which was widely reported here. But they must have direct employees otherwise its flight support who get it in the neck unfortunately".
That is what Flybe pay for, a third party to perform ground handling.
In the real world other airlines do the same, why it should be any different in the middle of the Irish sea I don't know?.
This thread makes me chuckle on a daily basis!.
"All airlines have bad days I agree as did EuroManx after Christmas which was widely reported here. But they must have direct employees otherwise its flight support who get it in the neck unfortunately".
That is what Flybe pay for, a third party to perform ground handling.
In the real world other airlines do the same, why it should be any different in the middle of the Irish sea I don't know?.
This thread makes me chuckle on a daily basis!.
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Customer Service
Makes you chuckle does it well its not funny when your trying to get off this rock and do business.
Your right about airlines giving it to third parties so they can abdicate their duty of customer care and it goes to show how little you know about the million or so passengers who travel off this rock every year and are fed up of the airlines being afraid to face the public when it goes wrong Euromanx included.
Take the easy way out and appoint handling agents
Your right about airlines giving it to third parties so they can abdicate their duty of customer care and it goes to show how little you know about the million or so passengers who travel off this rock every year and are fed up of the airlines being afraid to face the public when it goes wrong Euromanx included.
Take the easy way out and appoint handling agents