HEATHROW
Join Date: Aug 2004
Location: uk
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To make the max money with least investment the airport should allow just one operator or group of airlines to operate each route. The airlines which put in the highest bid would run the route and then need to fill its planes to make it work. We would then get more direct flights from Manchester and Brimingham from the airlines that did not win the bidding. LHR can be made better by taking out a little traffic.
Join Date: Jun 2006
Location: Luton
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Befree
What planet are you on, or what have you been drinking ?
From your comments you obviously don't know how aviation works.
The rule or regulations.
Perhaps you should go back to silverjet bashing, oh, of coarse they don't exist any more do they. You were right with all your stirring there then !
What planet are you on, or what have you been drinking ?
From your comments you obviously don't know how aviation works.
The rule or regulations.Perhaps you should go back to silverjet bashing, oh, of coarse they don't exist any more do they. You were right with all your stirring there then !
Join Date: Aug 2004
Location: uk
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I know it could never happen but to make Heathrow work better a little space is needed in the schedule, maybe just take out 1-2 planes per hour. Plenty of routes are operteded by two or more carriers with smallish planes only 60% full. The best, quickest and most profitable thing for the industry is to fly a fewer but fuller planes.
Join Date: Jan 2008
Location: Esher, Surrey
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BA T5 adverts. Will they work?
Join Date: May 2006
Location: LHR ( EGLL )
Age: 57
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Nice to know however the major complaint is not flights but the time it takes for the bags to arrive. Still a major problem with those from what I read and see from within. Looks like "spin" to me !
Profits going down, open skies looming, disharmony in the work place,
“Help Nigel, looks like the cheese board has had it”
Profits going down, open skies looming, disharmony in the work place,
“Help Nigel, looks like the cheese board has had it”
Join Date: Apr 1999
Location: UK
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Still a major problem with those from what I read and see from within.
Join Date: Aug 2007
Location: Lincoln, England
Age: 80
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I usually need my bag fast because I have a train or bus to catch for an onward flight at another airport, especially now that check-in times have been considerably lengthened due to all this security!
Join Date: Apr 2008
Location: sydney
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Ba T5 Lhr
After experiencing a combination of lethargy, chaos, and disorientation (the last one due to lack of sensible signage) at T5 in early May BA will need a lot more than some advertising and the passage of time to get this place sorted out for international passengers arriving here for connections
Join Date: Jun 2000
Location: The World, although sometimes I wonder
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Got into T5 yesterday am at 650am. WOW what an experience! Most impressed. Time from TOUCHDOWN to the M25 was just under 40 mins.
For such a big building I was most impressed how everything seemed to flow and work and it was a pleasure compared with the other terminals>
They seem to be getting it right - well done BAA and BAW !!!
For such a big building I was most impressed how everything seemed to flow and work and it was a pleasure compared with the other terminals>
They seem to be getting it right - well done BAA and BAW !!!
Join Date: Dec 2004
Location: uk
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I would suggest a trip to your AME for an eyesight test. At least one chair in the background....
I think it's a very nice touch to see the kids sitting on the floor as it gives the impression of calm and saftey....
You wouldn't set your kid down on the floor in T3, lest he/she was run over by a trolley, bowled over by maruading masses meeting/greeting/checking in or got stuck to the sticky carpet....
Good advert BA !
I think it's a very nice touch to see the kids sitting on the floor as it gives the impression of calm and saftey....
You wouldn't set your kid down on the floor in T3, lest he/she was run over by a trolley, bowled over by maruading masses meeting/greeting/checking in or got stuck to the sticky carpet....
Good advert BA !
Paxing All Over The World
I have not yet paxed through T5 but, when taking my sister there last week I found it was just another modern terminal - designed by architects and accountants. I am leaving detailed comments in SLF forum to explain how the poor signs and unhelpful staff wasted our time.
Goldfish Jack
May I suggest that the reason for that is T5 is only working at half(??) it's capacity.
Goldfish Jack
WOW what an experience! Most impressed. Time from TOUCHDOWN to the M25 was just under 40 mins.
Join Date: Oct 2007
Location: Portsmouth, UK
Age: 42
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I had the pleasure of T5 back in May, not in the conventional sence however. I had been for a weekend visit to Chicago from Heathrow T4 and only realised upon checking in that our return flight was landing in Gatwick while our car was stuck at Heathrow T4/5 Parking... Not good since I was supposed to be at work within 4 hours of landing!
So on landing in Gatwick we got the national express coach to Heathrow T5. The building itself was very nice and open, not like the busy T3 or Gatwick South, but I guess on hindsight this is because no one wants to fly from it!
Back to my point, after leaving the coach all we knew is that we had to get to stop 50something for our airport parking shuttle and stepping into T5 there was NO airport staff to ask for directions, NO maps and NO signage to point us in the correct direction. I tried asking the person on the Costa coffee counter but they were Polish and didn't understand much English other than Grande Latte (Notice the irony?). In the end I was helped by a nice BA check in counter lady after wasting 10 minutes looking for BAA employees.
In short; nice building, useless staff if you can even find them.
So on landing in Gatwick we got the national express coach to Heathrow T5. The building itself was very nice and open, not like the busy T3 or Gatwick South, but I guess on hindsight this is because no one wants to fly from it!
Back to my point, after leaving the coach all we knew is that we had to get to stop 50something for our airport parking shuttle and stepping into T5 there was NO airport staff to ask for directions, NO maps and NO signage to point us in the correct direction. I tried asking the person on the Costa coffee counter but they were Polish and didn't understand much English other than Grande Latte (Notice the irony?). In the end I was helped by a nice BA check in counter lady after wasting 10 minutes looking for BAA employees.
In short; nice building, useless staff if you can even find them.
Join Date: Dec 1999
Location: UK
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I found it was just another modern terminal - designed by architects and accountants.
Join Date: Jan 2005
Location: Wiltshire/Quadra Is. BC
Age: 77
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It seems to me that much of the problem with the areas of inefficiency in T5 is directly related to its vastness, coupled closely with the dismal LACK OF SIGNAGE and LACK OF STAFF (who in their defence are hopelessly frustrated).
Whereas I always try to be positive and give fair credit, all of the points made in previous posts are to my mind, valid.
On the plus side, I recently returned from YVR as SLF and was impressed with baggage delivery, however;
.. finding my way to the Central Bus Station by "Train" (ha, not "Underground" as it turned out) was dreadfully frustrating after a long flight. I also tried and failed to get directions from the only people around who spoke a foreign language (at least it was difficult for me to understand). When I got back into T5 from the Underground and found BAA staff and made comment, their reply was "WE KEEP TELLING MANAGEMENT".
I could go on and say how time consuming and frustrating using the TRAIN (London Express(?) to Central Bus Station was, but I am in relax mode and intend to stay that way.
I fear it is the same ole problem of the typical british non-listening management who still have not learn't to listen to the "sharp-end"
Whio.
Whereas I always try to be positive and give fair credit, all of the points made in previous posts are to my mind, valid.
On the plus side, I recently returned from YVR as SLF and was impressed with baggage delivery, however;
.. finding my way to the Central Bus Station by "Train" (ha, not "Underground" as it turned out) was dreadfully frustrating after a long flight. I also tried and failed to get directions from the only people around who spoke a foreign language (at least it was difficult for me to understand). When I got back into T5 from the Underground and found BAA staff and made comment, their reply was "WE KEEP TELLING MANAGEMENT".
I could go on and say how time consuming and frustrating using the TRAIN (London Express(?) to Central Bus Station was, but I am in relax mode and intend to stay that way.
I fear it is the same ole problem of the typical british non-listening management who still have not learn't to listen to the "sharp-end"
Whio.
Last edited by whiowhio; 6th Aug 2008 at 12:18. Reason: My error
Join Date: Oct 1999
Location: DXB
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According to the 'Times' today '9 pax on every BA jumbo lose their bags'. and 'BA customers were 80% more likely to lose their luggage than average in the first half of 2008'
Now I assume this takes into account the lost bags during the opening few weeks of T5 - in which case the Times is not really reporting the true figures if you were to use T5 today. Still makes good reading
Now I assume this takes into account the lost bags during the opening few weeks of T5 - in which case the Times is not really reporting the true figures if you were to use T5 today. Still makes good reading