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Search: Posts Made By: WHBM
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9th Mar 2024, 16:09
Replies: 834
Views: 377,545
Posted By WHBM

You are correct. Or even more so, to sneer at...

You are correct. Or even more so, to sneer at staff feedback. You can even see examples in the thread above from the "well, they always complain anyway ..." school of taking notice. Alex Cruz when at...
13th Dec 2023, 05:52
Replies: 834
Views: 377,545
Posted By WHBM

How can the Heathrow landing fees make an A321...

How can the Heathrow landing fees make an A321 uneconomical ?
7th Oct 2023, 09:58
Replies: 834
Views: 377,545
Posted By WHBM

However, what is happening in the market is a...

However, what is happening in the market is a shortage of supply, seemingly for the long term, where the A330-900, a perfectly reasonable and efficient aircraft, is becoming the only widebody...
9th Sep 2023, 22:58
Replies: 834
Views: 377,545
Posted By WHBM

As here, there's a common misunderstanding of the...

As here, there's a common misunderstanding of the purpose behind EU261 compensation. It is not meant to be some usurous penalty for adverse circumstances which happen from time to time (and can be...
9th Sep 2023, 17:04
Replies: 834
Views: 377,545
Posted By WHBM

Can you point to where in the legislation it...

Can you point to where in the legislation it actually says that.
9th Sep 2023, 13:31
Replies: 834
Views: 377,545
Posted By WHBM

Interestingly, in this situation, despite the...

Interestingly, in this situation, despite the news articles about poor weather in Majorca, Palma airport carried on with arrivals right through all this, a steady stream just at the 1700-1800 time...
8th Sep 2023, 10:32
Replies: 834
Views: 377,545
Posted By WHBM

Given that I had to explain several times (to the...

Given that I had to explain several times (to the BA call centre ...) that Heathrow and City are different airports, and not just "London", with me spotting from the stated flight numbers which one...
7th Sep 2023, 08:56
Replies: 834
Views: 377,545
Posted By WHBM

I've written on the London City thread about our...

I've written on the London City thread about our experiences flying LCY to Palma, which has one or two frequencies per day, over the end-August weekend. Ended up getting there three days late and...
29th Jul 2023, 11:57
Replies: 834
Views: 377,545
Posted By WHBM

BA have been completely squelched by a range of...

BA have been completely squelched by a range of carriers to Africa - not just the ME3, it's Turkish and Ethiopian as well. The nationalities of the passengers in the Ethiopian 737Max accident shows...
7th Jul 2023, 17:47
Replies: 834
Views: 377,545
Posted By WHBM

Years ago didn't they use KGS, which was KLM...

Years ago didn't they use KGS, which was KLM Ground Services, but that didn't stop use of the name ! At least this will be closer to home.
23rd Jun 2023, 06:04
Replies: 834
Views: 377,545
Posted By WHBM

I do recall from long ago that the CAA was...

I do recall from long ago that the CAA was absolutely hot on scheduled carriers, at least UK ones, operating what they had timetabled and sold. It was always an ops concern that they had to do so, as...
2nd Jun 2023, 21:24
Replies: 834
Views: 377,545
Posted By WHBM

'Slightly longer' - what an absolute joke. These...

'Slightly longer' - what an absolute joke. These people were unable to get through to BA for MONTHS. Their fine should be doubled for saying that.

BA said the only route to refunds was to contact...
27th May 2023, 21:49
Replies: 834
Views: 377,545
Posted By WHBM

I bet Alex Cruz would never have done it.

I bet Alex Cruz would never have done it.
27th May 2023, 09:11
Replies: 834
Views: 377,545
Posted By WHBM

Ah yes, airline ease first, customer convenience...

Ah yes, airline ease first, customer convenience last.

But the real issue is that BA seem to have made no effort to improve IT systems reliability. Presumably they are likewise subject to...
26th May 2023, 10:01
Replies: 834
Views: 377,545
Posted By WHBM

A quick glance shows the cancellations are wholly...

A quick glance shows the cancellations are wholly on the short-haul side. What sort of IT failure only impacts short-haul but not long-haul from the same carrier at the same terminal ?
28th Feb 2023, 15:05
Replies: 834
Views: 377,545
Posted By WHBM

That's a complete load of rubbish. That's not...

That's a complete load of rubbish. That's not 'unprecedented flexibility'. Jet2, who we were booked with, wrote round saying they could not do the trips and offered complete refunds to everyone. You...
20th Dec 2022, 10:15
Replies: 834
Views: 377,545
Posted By WHBM

Airlines are some of the worst for wanting to...

Airlines are some of the worst for wanting to blame any significant issue on outsiders, as if they have no responsibility for their various suppliers. Who chose to go with the bottom bidder for this...
12th Aug 2022, 16:32
Replies: 834
Views: 377,545
Posted By WHBM

Interesting that BA CityFlyer at London City is...

Interesting that BA CityFlyer at London City is the opposite, they make extensive use of night stops, because that's what a significant part of their market is, business travel to London early...
3rd Aug 2022, 07:03
Replies: 834
Views: 377,545
Posted By WHBM

Not my current experience.

Not my current experience.
2nd Aug 2022, 12:26
Replies: 834
Views: 377,545
Posted By WHBM

London City is rolling along fine.

London City is rolling along fine.
14th Jul 2022, 15:20
Replies: 834
Views: 377,545
Posted By WHBM

There's a difference between "making" and...

There's a difference between "making" and "responsibility". Not of my Making sounds like a teenage schoolchild's excuse. Responsibility is what the carrier has to their fare paying passengers. It is...
7th Jul 2022, 09:16
Replies: 834
Views: 377,545
Posted By WHBM

The statement in the press today, "British...

The statement in the press today, "British Airways slashes 10,300 flights" is pretty meaningless. It must have come from BA PR department, because the media nowadays just cut/paste whatever the press...
3rd Jul 2022, 09:57
Replies: 834
Views: 377,545
Posted By WHBM

Does that include cancelling those with hand...

Does that include cancelling those with hand baggage only bookings ?

I don't quite get the "cancelling quieter flights due to shortage of baggage/immigration staff", because surely pax (especially...
19th Jun 2022, 09:36
Replies: 834
Views: 377,545
Posted By WHBM

IAG stock getting seriously shorted on the London...

IAG stock getting seriously shorted on the London and New York stock markets by hedge funds, who are normally the first spotters of poor management

City investors betting on fall in price of...
9th May 2022, 07:06
Replies: 834
Views: 377,545
Posted By WHBM

1978 I think. I was by chance on the first week...

1978 I think. I was by chance on the first week of the 747 back from LAX (though not outward).

The DC-10 interchange did carry on, because BA had a several-years commitment to it. It continued to...
8th May 2022, 19:32
Replies: 834
Views: 377,545
Posted By WHBM

I remember that happening as well, including the...

I remember that happening as well, including the bussing to a remote stand (even then). In fact there was an FA at the foot of the DC-10 steps whose principal task seemed to assure passengers that...
8th May 2022, 13:17
Replies: 834
Views: 377,545
Posted By WHBM

OK then, but don't schedule beyond your available...

OK then, but don't schedule beyond your available resources. Which is what has been got wrong. If you don't want to take on and train permanent staff ... don't announce what you can't manage.
8th May 2022, 08:10
Replies: 834
Views: 377,545
Posted By WHBM

Not at all, those were crewed wholly by BA, who...

Not at all, those were crewed wholly by BA, who set up a DC-10 pilot pool at Heathrow to run them, for quite some years in the late 1970s. The crew used to go to KLM in Amsterdam for their periodic...
7th May 2022, 11:28
Replies: 834
Views: 377,545
Posted By WHBM

Just wrong. Even BA Cityflyer at London City are...

Just wrong. Even BA Cityflyer at London City are making a much better job of it.

Do you think that carriers like TUI or Jet2 are just dumping people's holidays, with cancellations at a few days'...
7th May 2022, 09:02
Replies: 834
Views: 377,545
Posted By WHBM

It is about time that the CAA got stuck into the...

It is about time that the CAA got stuck into the cancellation issue, starting with comparisons between various operators of their cancellation rates. We can all understand the Lockdown issues from...
18th Apr 2022, 09:15
Replies: 834
Views: 377,545
Posted By WHBM

Surely part of the handling for a scheduled...

Surely part of the handling for a scheduled carrier is ticketing ? I've been ticketed by Ryanair at Bristol airport, and that pretty surely was by the agent, not airline staff.
16th Apr 2022, 17:27
Replies: 834
Views: 377,545
Posted By WHBM

As you appear to be about 15 miles from...

As you appear to be about 15 miles from manchester airport, can you nip over to the BA desk there and do it ?l
6th Apr 2022, 22:50
Replies: 834
Views: 377,545
Posted By WHBM

Noticing in the last couple of days that...

Noticing in the last couple of days that operators based at Stansted - Ryanair, Easy, Jet 2 all seem to be rolling along in and out pretty much as scheduled, maybe a couple of late evening arrivals...
Showing results 1 to 33 of 33


 
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