Arrogant posters
Guest
Posts: n/a
For the same reason people generally wear business attire when they are at work. It projects an image and that image in an aircraft is one of professionalism and authority. For all those who travel as SLF the survival stats favour those who have paid attention during the brief and have some idea of what to do if the worst happens.
The poster made a comment that inferred s/he liked looking at the attractive crew members.
If survival safety was the ONLY consideration, the crew would be wearing nomex clothing oriented to that consideration.
e.g. grobags, not skirts.................
My point is that people on this board make naively realistic and absolute utterances which are complete b@llocks.
Of course the cabin crew are trained in safety and BA038 is an example of great work when confronted by an unbriefed and unexpected situation - my hat is off the that cabin crew
But to make absolute statements that the crew is there for safety only and not for the passengers comfort or indeed to be easy on the eye is patently the opinion of someone incapable of grown up thinking.
PS: for the avoidance of doubt, please give a clear and unambiguous definition of "business attire"
Join Date: Oct 2005
Location: USA
Posts: 3,218
Likes: 0
Received 0 Likes
on
0 Posts
FTG,
You may be tilting at semantics there. The primary purpose, the reason for being, and the whole reason for being in the cabin by the cabin crew is safety.
Airlines use the cabin crew for additional services and benefits; they attend to the passengers and are thus flight attendants. However, the only mandatory reason they're present, and the entire reason they're required, is safety of flight. Neither the FAA, nor CAA, nor any other regulatory body demands the use of flight attendants as a cabin accessory or decoration...the flight attendants are there for the benefit and safety of the passengers.
The training of a flight attendant with respect to egress, fire, safety, and security isn't just an extra thing that waitresses and fashion models are taught. Rather, it's the core of what they do. It's the meat and potatoes of being a flight attendant. Serving sandwiches and drinks is the fluff...it's something they do when there's time...but it's not the reason they're on board.
Certainly airlines have at times sought to capitalize on the asthetic benifits of the flight attendant. However, if you travel very widely you'll find that internationally this isn't the case. In fact, I see more middle aged and older frumpy and reasonably unattractive flight attendants these days than I see sex symbols...and I see a lot of male flight attendants, too. When it comes to the safety briefing, of course, I don't care what their appearance; they get my full attention and support all the same.
The flight attendant is NOT eye candy, and is far more than a waitress that gives a briefing at the start of the flight. A nurse in a hospital may bring a patient a drink, but is a trained and experienced medical professional who performs additional, menial duties in addition to important life-saving ones. The same can be said of the flight attendant. If the flight attendant is attractive, one may certainly appreciate it, but it's really irrelevant.
You may be tilting at semantics there. The primary purpose, the reason for being, and the whole reason for being in the cabin by the cabin crew is safety.
Airlines use the cabin crew for additional services and benefits; they attend to the passengers and are thus flight attendants. However, the only mandatory reason they're present, and the entire reason they're required, is safety of flight. Neither the FAA, nor CAA, nor any other regulatory body demands the use of flight attendants as a cabin accessory or decoration...the flight attendants are there for the benefit and safety of the passengers.
The training of a flight attendant with respect to egress, fire, safety, and security isn't just an extra thing that waitresses and fashion models are taught. Rather, it's the core of what they do. It's the meat and potatoes of being a flight attendant. Serving sandwiches and drinks is the fluff...it's something they do when there's time...but it's not the reason they're on board.
Certainly airlines have at times sought to capitalize on the asthetic benifits of the flight attendant. However, if you travel very widely you'll find that internationally this isn't the case. In fact, I see more middle aged and older frumpy and reasonably unattractive flight attendants these days than I see sex symbols...and I see a lot of male flight attendants, too. When it comes to the safety briefing, of course, I don't care what their appearance; they get my full attention and support all the same.
The flight attendant is NOT eye candy, and is far more than a waitress that gives a briefing at the start of the flight. A nurse in a hospital may bring a patient a drink, but is a trained and experienced medical professional who performs additional, menial duties in addition to important life-saving ones. The same can be said of the flight attendant. If the flight attendant is attractive, one may certainly appreciate it, but it's really irrelevant.
Guest
Posts: n/a
Guppy
You need to get out more.
There you are asking how a poster knew he was in an aircraft at 36,500 ft when everyone knows BA has airshow and now you don't know that BA make an announcement that "The cabin crew are here MAINLY for your safety."
Its called providing customer service and it is part of the reason they are on board, if they weren't we pax would travel with another carrier.
Time for you to take another load of rubber dog turds out to HK and leave those of us who spend a lot of time in the cabin who know what we are talking about to reconcile the fact that highly trained and capable crew also serve a customer service function for the majority of the time ALTHOUGH THEY PERFORM MAGNIFICENTLY LIKE THE CREW ON BA038 WHEN NECESSARY
The primary purpose, the reason for being, and the whole reason for being in the cabin by the cabin crew is safety.
There you are asking how a poster knew he was in an aircraft at 36,500 ft when everyone knows BA has airshow and now you don't know that BA make an announcement that "The cabin crew are here MAINLY for your safety."
Serving sandwiches and drinks is the fluff...it's something they do when there's time...but it's not the reason they're on board.
Time for you to take another load of rubber dog turds out to HK and leave those of us who spend a lot of time in the cabin who know what we are talking about to reconcile the fact that highly trained and capable crew also serve a customer service function for the majority of the time ALTHOUGH THEY PERFORM MAGNIFICENTLY LIKE THE CREW ON BA038 WHEN NECESSARY
Join Date: Nov 2006
Location: London
Posts: 172
Likes: 0
Received 0 Likes
on
0 Posts
For Rainboe..........
The way I see it, polite enquiries receive informative, courteous answers.
Like when i first joined Pprune and asked a question about a really scary bumpy flight i had just endured. (bearing in mind i am NOT A PILOT) so was totally clueless as to what I was experiencing. I seem to remember a less courteous answer.
And I was being polite
The way I see it, polite enquiries receive informative, courteous answers.
Like when i first joined Pprune and asked a question about a really scary bumpy flight i had just endured. (bearing in mind i am NOT A PILOT) so was totally clueless as to what I was experiencing. I seem to remember a less courteous answer.
And I was being polite
Join Date: Oct 2005
Location: USA
Posts: 3,218
Likes: 0
Received 0 Likes
on
0 Posts
You need to get out more.
There you are asking how a poster knew he was in an aircraft at 36,500 ft when everyone knows BA has airshow and now you don't know that BA make an announcement that "The cabin crew are here MAINLY for your safety."
There you are asking how a poster knew he was in an aircraft at 36,500 ft when everyone knows BA has airshow and now you don't know that BA make an announcement that "The cabin crew are here MAINLY for your safety."
I spent a fair amount of time riding from A to B as a passenger. I don't believe I've ever been on a British Airways flight, however...hence my query as to what means the poster was using to determine his flight level. He may have been using a handheld GPS, you see...many do...and asking a simple question was necessary in order to know how to best answer his question...without the arrogance you seem to embrace.
Its called providing customer service and it is part of the reason they are on board, if they weren't we pax would travel with another carrier.
Time for you to take another load of rubber dog turds out to HK and leave those of us who spend a lot of time in the cabin who know what we are talking about to reconcile the fact that highly trained and capable crew also serve a customer service function for the majority of the time ALTHOUGH THEY PERFORM MAGNIFICENTLY LIKE THE CREW ON BA038 WHEN NECESSARY
Time for you to take another load of rubber dog turds out to HK and leave those of us who spend a lot of time in the cabin who know what we are talking about to reconcile the fact that highly trained and capable crew also serve a customer service function for the majority of the time ALTHOUGH THEY PERFORM MAGNIFICENTLY LIKE THE CREW ON BA038 WHEN NECESSARY
You are an arrogant one, I'll give you that. I suppose as a passenger you would know much more than a trained, practicing, professional crewmember who's been doing this his entire life...thank you so much for your invaluable experience and insight. What would we do without you? I can't help but feel that our training is remiss without your guidance there to set us all straight. Would you perhaps consider blessing us all with the benefit of your expertise as a passenger to come tell us how to do our jobs? At your convenience, of course.
Services that a flight attendant may provide with respect to passenger comfort are in addition to, and over and above their primary function as safety specialists. The regulatory agencies that require them to be on board, and set specific requirements regarding just how many must be on board, do so based on safety in flight and on the ground. Not on how many crumb cakes can be served per hour or how much coffee might flow through a given size filter...and certainly not on the hemline or length of a skirt.
Guest
Posts: n/a
I don't pay your wages or any other pilots.
I pay airlines a considerable amount of money as the person in my company who controls the corporate account.
Its up to them how they spend it.
If you can't figure out how cabin crew differentiate one airline from another, then I won't waste too much time on the concept.
Let me just try one simple metaphor....
Airline A employs ex Soviet bloc, NCO trained weightlifters and discus throwers, with limited language capabilities and constrained personalities as cabin crew - they are very well trained in their role and can be relied on for cool heads and adherence to SOPs in the event of an emergency.
Airline B employs degree educated, personable, multi lingual cabin crew, with individual personalities, who express themselves and interact with passengers, providing a really nice customer experience - they are very well trained in their role and can be relied on for cool heads and adherence to SOPs in the event of an emergency.
Which airline would be likely to attract more pax?
I pay airlines a considerable amount of money as the person in my company who controls the corporate account.
Its up to them how they spend it.
If you can't figure out how cabin crew differentiate one airline from another, then I won't waste too much time on the concept.
Let me just try one simple metaphor....
Airline A employs ex Soviet bloc, NCO trained weightlifters and discus throwers, with limited language capabilities and constrained personalities as cabin crew - they are very well trained in their role and can be relied on for cool heads and adherence to SOPs in the event of an emergency.
Airline B employs degree educated, personable, multi lingual cabin crew, with individual personalities, who express themselves and interact with passengers, providing a really nice customer experience - they are very well trained in their role and can be relied on for cool heads and adherence to SOPs in the event of an emergency.
Which airline would be likely to attract more pax?
Join Date: Nov 1999
Location: London, England
Age: 56
Posts: 134
Likes: 0
Received 0 Likes
on
0 Posts
Aaaaaaaaarrrrrrrrrrrrggggggghhhhhhh!
"But to make absolute statements that the crew is there for safety only and not for the passengers comfort or indeed to be easy on the eye is patently the opinion of someone incapable of grown up thinking."
My opinion of you has just gone through the roof
What an obscene, stupid arrogant comment! I give you that we as cabin crew are there for your comfort, and I am happy with that. But to say that they are there to be easy on the eye
Does that mean you travel on my flights as I am male?
Get into the 21st century
My opinion of you has just gone through the roof
What an obscene, stupid arrogant comment! I give you that we as cabin crew are there for your comfort, and I am happy with that. But to say that they are there to be easy on the eye
Does that mean you travel on my flights as I am male?
Get into the 21st century
Join Date: Jun 2005
Location: AEP
Age: 80
Posts: 1,420
Likes: 0
Received 0 Likes
on
0 Posts
To arrogant people (Crews and SLFs)
Well, I sometimes travel as SLF too.
If on my airline, the crew knows me, I do not listen to the briefing...
I do not read the evacuation card, especially for "my type" (747)...
xxx
When I travel with other air carriers, of course they do not know I am a pilot.
I listen to their briefing (often) and (often) read the evacuation card.
Particularly if is a type I am not too familiar with - Airbus...
This to compare to "ours" - to see if "theirs" are better.
xxx
SUGGESTION - if you want to be arrogant...
(1) LISTEN to their briefing and compare to your expert knowledge of briefings.
(2) READ the evacuation card (and compare), see if it is for this aircraft type.
Look for an error, or discrepancy... then growl...
xxx
Not too long ago, in Europe, I was SLF with airline "x", a 737-300, and had taken the evacuation card in hand to "compare" to "ours"... when I came to notice that it said "737-400" in the corner (showed 4 overwing exits rather than the 2 exits on a 737-300)... I was sitting in the overwing area, and could see this was a 300, not a 400...
xxx
Then I realized that ALL the evacuation cards in the seatback pockets indicated "737-400" around me... But I am not arrogant... After landing, I presented my business card "captain" - "airline" - "747" to the captain, a very nice gentleman, and mentioned the 737-400 cards located in a 737-300... He said... "yes, I know... our airline ran out of the 300 cards last week, they are supposed to be delivered end of the week, apparently this was approved by our director of operations..."
xxx
I could see the captain to be a little embarrassed - but I WAS NOT ARROGANT, NOR WAS HE... he and I knew it was a minor detail. After all, who are the people who steal evacuation cards as souvenirs...? Must certainly be other crewmembers... SLFs would never steal evacuation cards for their collection.
xxx
Happy contrails
If on my airline, the crew knows me, I do not listen to the briefing...
I do not read the evacuation card, especially for "my type" (747)...
xxx
When I travel with other air carriers, of course they do not know I am a pilot.
I listen to their briefing (often) and (often) read the evacuation card.
Particularly if is a type I am not too familiar with - Airbus...
This to compare to "ours" - to see if "theirs" are better.
xxx
SUGGESTION - if you want to be arrogant...
(1) LISTEN to their briefing and compare to your expert knowledge of briefings.
(2) READ the evacuation card (and compare), see if it is for this aircraft type.
Look for an error, or discrepancy... then growl...
xxx
Not too long ago, in Europe, I was SLF with airline "x", a 737-300, and had taken the evacuation card in hand to "compare" to "ours"... when I came to notice that it said "737-400" in the corner (showed 4 overwing exits rather than the 2 exits on a 737-300)... I was sitting in the overwing area, and could see this was a 300, not a 400...
xxx
Then I realized that ALL the evacuation cards in the seatback pockets indicated "737-400" around me... But I am not arrogant... After landing, I presented my business card "captain" - "airline" - "747" to the captain, a very nice gentleman, and mentioned the 737-400 cards located in a 737-300... He said... "yes, I know... our airline ran out of the 300 cards last week, they are supposed to be delivered end of the week, apparently this was approved by our director of operations..."
xxx
I could see the captain to be a little embarrassed - but I WAS NOT ARROGANT, NOR WAS HE... he and I knew it was a minor detail. After all, who are the people who steal evacuation cards as souvenirs...? Must certainly be other crewmembers... SLFs would never steal evacuation cards for their collection.
xxx
Happy contrails
Guest
Posts: n/a
Yellowdog
I think that you miss my point completely.
It is about how the airlines over the years have dressed and presented cabin crew and also how the cabin service differentiates one airline from another.
When industry posters say that crew are their for safety ONLY, this is clearly not the way the airlines wish the pax to see it, although I say again that I know the crew are trained to respond and deal with emergencies - the evacuation of BA038 reflects great credit on the BA crew.
Let me ask you this question, who would the average pax rather fly with on a transatlantic, given prices are similar (as that probbly drives most purchasing decisions)
- United, without food
- another airline, with food included
Is providing food a safety or comfort function?
I am assuming here that the cabin crew will be equally well trained at the safety aspect of their role.
Do I travel on your flights? Maybe, that depends who your employer is.
You'll recognise me if you do, as I am the quiet middle aged guy in business class who listens carefully to the briefing, very rarely asks you for anything, is polite and pleasant and spends most of the flight reading or using a laptop (in accordance with the airline rules), from which you may deduce I do not much care what age, sex, height/weight etc the crew are.
It was another poster who said he liked looking at the crew, not me
I think that you miss my point completely.
It is about how the airlines over the years have dressed and presented cabin crew and also how the cabin service differentiates one airline from another.
When industry posters say that crew are their for safety ONLY, this is clearly not the way the airlines wish the pax to see it, although I say again that I know the crew are trained to respond and deal with emergencies - the evacuation of BA038 reflects great credit on the BA crew.
Let me ask you this question, who would the average pax rather fly with on a transatlantic, given prices are similar (as that probbly drives most purchasing decisions)
- United, without food
- another airline, with food included
Is providing food a safety or comfort function?
I am assuming here that the cabin crew will be equally well trained at the safety aspect of their role.
Do I travel on your flights? Maybe, that depends who your employer is.
You'll recognise me if you do, as I am the quiet middle aged guy in business class who listens carefully to the briefing, very rarely asks you for anything, is polite and pleasant and spends most of the flight reading or using a laptop (in accordance with the airline rules), from which you may deduce I do not much care what age, sex, height/weight etc the crew are.
It was another poster who said he liked looking at the crew, not me
Join Date: Jan 2008
Location: london
Posts: 16
Likes: 0
Received 0 Likes
on
0 Posts
From BA website:
Whatever we say, we'll never convince some people that working in Cabin Crew isn't all about jetting around the world and staying in exotic hotels. The truth is, it's about delivering outstanding customer service in all conditions. At its most fundamental level, we are responsible for passenger safety in the cabin. Beyond that, crews share a common goal - to see British Airways customers walk away at the end of a flight contented.
Whatever we say, we'll never convince some people that working in Cabin Crew isn't all about jetting around the world and staying in exotic hotels. The truth is, it's about delivering outstanding customer service in all conditions. At its most fundamental level, we are responsible for passenger safety in the cabin. Beyond that, crews share a common goal - to see British Airways customers walk away at the end of a flight contented.
Join Date: Feb 2000
Location: UK
Age: 64
Posts: 3,586
Likes: 0
Received 0 Likes
on
0 Posts
SNS3Guppy - Nobody else has said it, so I will - an excellent post back there and one that I shall treasure and keep up my sleeve for the next time somebody posts about why they don't need to watch the briefing because they are so experienced (I'm afraid it is a point of view that is regularly expressed).
From sad experience, I can tell you that you are flogging a dead horse. Some people (thankfully a minority) simply refuse to accept the facts, even in the face of logic and experience. They will never change. Engaging in discussion on the subject will involve you in a frustrating exchange where anecdotal evidence is presented as factual by those who consider themselves self-appointed experts. Save yourself the pain - with a minority, you have to accept that you won't win.
I'll leave this thread running for a while - it is likely to disintegrate further from an opening post that was, frankly, never likely to promote serious discussion. For those of you that do "Get It" - please see HERE for my favorite youtube on the subject.
From sad experience, I can tell you that you are flogging a dead horse. Some people (thankfully a minority) simply refuse to accept the facts, even in the face of logic and experience. They will never change. Engaging in discussion on the subject will involve you in a frustrating exchange where anecdotal evidence is presented as factual by those who consider themselves self-appointed experts. Save yourself the pain - with a minority, you have to accept that you won't win.
I'll leave this thread running for a while - it is likely to disintegrate further from an opening post that was, frankly, never likely to promote serious discussion. For those of you that do "Get It" - please see HERE for my favorite youtube on the subject.
Thread Starter
Join Date: Jan 2008
Location: timbuktu
Posts: 1
Likes: 0
Received 0 Likes
on
0 Posts
@tightslot - well you may think that, but I could not possibly comment ;-)
Anyway, this thread has departed way off the discussion I intended. Instead it seems to have got hung up on badly behaved passengers, FA's skirts and other flight-related things - whereas I was mostly complaining about some people's behaviour on this forum.
Funny how the airline industry is somehow so different....I have worked in many, many companies and it is accepted by all that "the customer pays our wages".
They even have signs on the wall saying that, or something like "remember the customer comes first - without the customer none of us would be here". But it seems that does not apply to airlines? The airlines pay their staff without reference to the customer? This is what some people have told me....
EDIT: Loved the Harry Enfield clip!
Anyway, this thread has departed way off the discussion I intended. Instead it seems to have got hung up on badly behaved passengers, FA's skirts and other flight-related things - whereas I was mostly complaining about some people's behaviour on this forum.
Funny how the airline industry is somehow so different....I have worked in many, many companies and it is accepted by all that "the customer pays our wages".
They even have signs on the wall saying that, or something like "remember the customer comes first - without the customer none of us would be here". But it seems that does not apply to airlines? The airlines pay their staff without reference to the customer? This is what some people have told me....
EDIT: Loved the Harry Enfield clip!
Join Date: Jan 2008
Location: london
Posts: 16
Likes: 0
Received 0 Likes
on
0 Posts
I quite agree. Airline professionals will HATE to be told this but you are out of step with the rest of the world.
Other industries are more successful in creating a customer-focussed attitude.
It's quite right that you can be honest about the daft things people do but there is a clear line between having a justified laugh at our expense and contempt for your passengers.
It's particularly obvious in the way you treat crew who make mistakes as opposed to passengers.
On a nearby thread you will see 'morons', 'idiots', 'not good breeding material', etc etc to describe passengers.
On the other side of the coin you (quite rightly) take a learning attitude to accidents. The crew aren't 'morons', they were unfortunate that all the holes lined up. They may have made a mistake but it is important to learn from that rather than concentrate on blame.
I think it's great that people like me can real PPrune, and post. But we bring our own perspective.
I doubt if many will agree but so be it.
Other industries are more successful in creating a customer-focussed attitude.
It's quite right that you can be honest about the daft things people do but there is a clear line between having a justified laugh at our expense and contempt for your passengers.
It's particularly obvious in the way you treat crew who make mistakes as opposed to passengers.
On a nearby thread you will see 'morons', 'idiots', 'not good breeding material', etc etc to describe passengers.
On the other side of the coin you (quite rightly) take a learning attitude to accidents. The crew aren't 'morons', they were unfortunate that all the holes lined up. They may have made a mistake but it is important to learn from that rather than concentrate on blame.
I think it's great that people like me can real PPrune, and post. But we bring our own perspective.
I doubt if many will agree but so be it.
Cleverly disguised as a responsible adult
Join Date: May 2007
Location: On the western edge of The Moor
Age: 67
Posts: 1,100
Likes: 0
Received 0 Likes
on
0 Posts
Thinking about it I look at it this way: -
There are at least two distinct and separate aspects to the workings of the industry (and others) that may not be evident in others.
Customer Service
The speed of the check in, the quality of the service, the problem solving with customer complaints relevant to these issues, the comfort level on board, the time keeping, the getting you to the destination on time.
This is also the bit that airlines/staff can influence easily
This, from memory, is often the area where positive posts appear.
But, and this is a big but, often staff directly involved are not empowered by their employers to resolve matters instantly. Though sometimes they can (see the post regarding the boarding card mix up)
Flight safety and operations
This is the bit that is governed by legislation, safety culture, operational training and knowledge.
It seems that a lot of the sharp replies appear in this area
It seems that a lot of the arguments occur in this area
It seems that a lot of untrained posters try to influence this area (that is not to say they don't have some knowledge)
As an example, whilst the mobile phone argument is undecided by the legislators, no amount of I know better, I'm a mobile phone expert etc. can change an individual airlines approach to this matter.
This bit will, in some cases I guess, will require international changes to legislation - not easy for an individual or airline to influence.
But this is the bit that causes the most grief.
You can see the arguments that are ongoing, you can also see some of the "off-beat" comments that seek to stir up trouble, you can see the "I demand an answer to this question" (in one case recently that answer had been given).
As a case in point the flaps/slats arguments.
Think it through; to be effective, every airline in the world would have to change their procedures, they would, I assume, have to have regulatory permission to do so, they would as part of that process have to prove that it would overall improve safety (OK it would prevent 2 or 3 accidents over a long period) but, in reality, I don't think a nil accident rate is actually achievable in a lot of industries.
but that is a matter for the regulators to address, not individual airline staff.
So I can see a lot of frustration in replies when, often, the same technical reasons are being given but often are still met with "but I know better that the industry attitudes".
Bear in mind also that in a lot of cases the persona you see on these forums is NOT the actual persona of the individual!
To recap, do not confuse customer service related issues with technical issues - they are poles apart.
There are at least two distinct and separate aspects to the workings of the industry (and others) that may not be evident in others.
Customer Service
The speed of the check in, the quality of the service, the problem solving with customer complaints relevant to these issues, the comfort level on board, the time keeping, the getting you to the destination on time.
This is also the bit that airlines/staff can influence easily
This, from memory, is often the area where positive posts appear.
But, and this is a big but, often staff directly involved are not empowered by their employers to resolve matters instantly. Though sometimes they can (see the post regarding the boarding card mix up)
Flight safety and operations
This is the bit that is governed by legislation, safety culture, operational training and knowledge.
It seems that a lot of the sharp replies appear in this area
It seems that a lot of the arguments occur in this area
It seems that a lot of untrained posters try to influence this area (that is not to say they don't have some knowledge)
As an example, whilst the mobile phone argument is undecided by the legislators, no amount of I know better, I'm a mobile phone expert etc. can change an individual airlines approach to this matter.
This bit will, in some cases I guess, will require international changes to legislation - not easy for an individual or airline to influence.
But this is the bit that causes the most grief.
You can see the arguments that are ongoing, you can also see some of the "off-beat" comments that seek to stir up trouble, you can see the "I demand an answer to this question" (in one case recently that answer had been given).
As a case in point the flaps/slats arguments.
Think it through; to be effective, every airline in the world would have to change their procedures, they would, I assume, have to have regulatory permission to do so, they would as part of that process have to prove that it would overall improve safety (OK it would prevent 2 or 3 accidents over a long period) but, in reality, I don't think a nil accident rate is actually achievable in a lot of industries.
but that is a matter for the regulators to address, not individual airline staff.
So I can see a lot of frustration in replies when, often, the same technical reasons are being given but often are still met with "but I know better that the industry attitudes".
Bear in mind also that in a lot of cases the persona you see on these forums is NOT the actual persona of the individual!
To recap, do not confuse customer service related issues with technical issues - they are poles apart.
Join Date: Aug 2008
Location: Down the airway.
Posts: 689
Likes: 0
Received 0 Likes
on
0 Posts
TightSlot...............
That was wonderfully funny! Harry E is very English at their bst.
But this briefing thing is serious is it not. It becomes a one up thing too?
'I am a frequent flyer, have done this flying thing before, watch me, I am to good for to pay attention to silly cow up front doing demonstration!' ?
Maybe the CAAs issue a notice to allow this sort of a pre safety announcement announcement?........
' Dear Ladies and Gentlemen, the Civil Aviation Authority asks us to tell you, because of recent aircraft disasters, to be attentive to the safety brief.'
Also....
'Please do not inflate your life jackets inside the aircraft, otherwise you become stuck in the emergency exit and maybe drown.'
That was wonderfully funny! Harry E is very English at their bst.
But this briefing thing is serious is it not. It becomes a one up thing too?
'I am a frequent flyer, have done this flying thing before, watch me, I am to good for to pay attention to silly cow up front doing demonstration!' ?
Maybe the CAAs issue a notice to allow this sort of a pre safety announcement announcement?........
' Dear Ladies and Gentlemen, the Civil Aviation Authority asks us to tell you, because of recent aircraft disasters, to be attentive to the safety brief.'
Also....
'Please do not inflate your life jackets inside the aircraft, otherwise you become stuck in the emergency exit and maybe drown.'
