New DII(F) IT System
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Gent's it sounds like a monumental turd has been polished to a high sheen and sold to the muppets in the ivory towers. Unfortunately now you all have to get it to work while the prime contractor creams in a huge amount in money. Be advised all his chimps will be the lowest paid in IT having just retrained at their own cost on the basis of an advert they saw on sky.
My advice to you is buy a whole load of gen books and pens, don't use the UAD at all and when the midden hits the windmill, blame it. keep a paper chart for everything important and make sure you avoid getting stitched with any IT related secondary dutys or extra tasks allocated for you to take the blame.
If it all goes wrong say there was an EM surge or summat and the damn thing is fried.
My advice to you is buy a whole load of gen books and pens, don't use the UAD at all and when the midden hits the windmill, blame it. keep a paper chart for everything important and make sure you avoid getting stitched with any IT related secondary dutys or extra tasks allocated for you to take the blame.
If it all goes wrong say there was an EM surge or summat and the damn thing is fried.
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I recall a clever flt lt at HW proving that it was cheaper to keep our CIS Eng techs and continue to administer our own LANs on RAF units, than it was to buy into DII. But don't fight the pink ......... 
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Alongside an ill-advised invasion/attack on Iran, the introduction of DII(F) was reasonably high on my Phew List - events that I truly hope occur after my last day in uniform. That I should be fearful of the new system, and not curious as to how it's going to help me do my job, is indicative of many military IT systems that tend to follow the pattern of:
1. Ill-conceived idea from senior officer or politician.
2. Cheapest bidder wins vague contract. Bidder's track record ignored.
3. Project team consult person in item 1, again applying the consistently flawed rule that says rank equates to subject matter knowledge.
4. Midway through contract cheapest bidder introduces unanticipated extra costs, essentially making them more expensive than competent bidder who was rejected.
5. Contract for old, working, system terminated asap, by faceless adminner, because new system coming. Postponement not negotiable.
6. Cheapest bidder announces further technical difficulties and delay to switch-on day. More money needed for project - of course they get it - but only to get system up and running, not improvements (the former is political - the latter doesn't matter).
7. Users get trained on demo system and realise:
8. Switch-on of new, and plug pulled on old, system now to happen within a few hrs of each other. Motivational e-mail circulates from a senior officer who won't have to do the job with the new system.
9. Staff concerns repelled with accusations of negativity from management.
10. Plug pulled on old system. Pens & paper cover office.
11. Majority of project team start work for contractor.
12. Expensive, but vague, glossy brochure released to inform all of benefits of new system (widely unread), but no sign of a user guide.
13. New system turned on, crashes causing chaos, but RAF News hails 22nd century technology a popular success. Hoorah!
14. The primary task suffers - the shop floor gets bollocked.
15. New CEO at cheapest bidder HQ - see 1.
1. Ill-conceived idea from senior officer or politician.
2. Cheapest bidder wins vague contract. Bidder's track record ignored.
3. Project team consult person in item 1, again applying the consistently flawed rule that says rank equates to subject matter knowledge.
4. Midway through contract cheapest bidder introduces unanticipated extra costs, essentially making them more expensive than competent bidder who was rejected.
5. Contract for old, working, system terminated asap, by faceless adminner, because new system coming. Postponement not negotiable.
6. Cheapest bidder announces further technical difficulties and delay to switch-on day. More money needed for project - of course they get it - but only to get system up and running, not improvements (the former is political - the latter doesn't matter).
7. Users get trained on demo system and realise:
- It doesn't do what they want it to do.
- The cheapest bidder wasn't asked to make it do what users want it to.
- The training they're receiving will be irrelevant in 12 months because:
- (i) The system won't look anything like the demo.
- (ii) The system is running 2 years late.
- (iii) 80% of the people in the room will be posted by switch-on day
8. Switch-on of new, and plug pulled on old, system now to happen within a few hrs of each other. Motivational e-mail circulates from a senior officer who won't have to do the job with the new system.
9. Staff concerns repelled with accusations of negativity from management.
10. Plug pulled on old system. Pens & paper cover office.
11. Majority of project team start work for contractor.
12. Expensive, but vague, glossy brochure released to inform all of benefits of new system (widely unread), but no sign of a user guide.
13. New system turned on, crashes causing chaos, but RAF News hails 22nd century technology a popular success. Hoorah!
14. The primary task suffers - the shop floor gets bollocked.
15. New CEO at cheapest bidder HQ - see 1.
Last edited by dallas; 15th Oct 2008 at 18:31.
I don't own this space under my name. I should have leased it while I still could
Dallas, you're wrong.
oh how I would like to say that but I can't
7. Users get trained on demo system and realise:
It doesn't do what they want it to do.
Actually we had the manadatory training just before we all went live about 8 months ago. The training was identical with the procedures for Dii/c and told us nothing new. Firthermore it told us nothing relevant. And the majority of the users are still waiting to get on to the system.
12. Expensive, but vague, glossy brochure released to inform all of benefits of new system (widely unread), but no sign of a user guide.
There is a user guide. It's online.
13. New system turned on, crashes causing chaos, but RAF News hails 22nd century technology a popular success.
Sorry there is a techinical fault. Technicians are looking at the problem.
oh how I would like to say that but I can't
7. Users get trained on demo system and realise:
It doesn't do what they want it to do.
Actually we had the manadatory training just before we all went live about 8 months ago. The training was identical with the procedures for Dii/c and told us nothing new. Firthermore it told us nothing relevant. And the majority of the users are still waiting to get on to the system.
12. Expensive, but vague, glossy brochure released to inform all of benefits of new system (widely unread), but no sign of a user guide.
There is a user guide. It's online.
13. New system turned on, crashes causing chaos, but RAF News hails 22nd century technology a popular success.
Sorry there is a techinical fault. Technicians are looking at the problem.
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MoD criticised by NAO
While struggling to find out if this Defence Information Infrastructure (DII)/Future was due to connect to something useful, like any of the Air Mission Planning Aids, this FT.com article was waved at me today.
If the first DII contract was placed in May/Jun 2005, it looks like this monolith will pass the NAO average next March and my Home Base is expecting it to arrive in May 09. Oh well!
The Ministry of Defence is taking on average nearly four years to procure each large project under the Private Finance Initiative (PFI), potentially incurring additional expense for the taxpayer, according to the government's spending watchdog. The National Audit Office examined eight PFI case studies and found they took an average of 37 months to procure, compared with the PFI average across government of 34 months. Larger PFI projects took the MoD an average of 45 months to procure.
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Has anyone had any experience of writing an SJAR yet? I've got 9 maintainers who need an SJAR writing on them and to be honest I haven't got a clue where to start......wish we could have some sort of training on this stuff.... sigh
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As part of one of the companies involved with installing the basic cabing infrastructure I can only agree with so many of the comments especially Post 30 which did bring a smile to my face as it appears to be so true (Points 2, 4 & 6). Ive been involved with Dii for many years especially DiiC which whilst it may not of been perfect but in comparrison to F ran like a well oiled machine.
Some of the main differences Ive noticed;
1) From Design survey to actual start on site - DiiF between 12 and 18months - DiiC between 8 and 12 weeks
2) Our pre start meetings - DiiF, 18 people in attendance for a job of 38 TAPs and fibre links to 9 buildings - DiiC, 6 people (Bare in mind that a number of these 'representatives' are on between £250-£400 a day so quite an expensive meeting - one meeting I went to the job was worth in total to us a quarter of the cost of all the people who turned up to look at it!!!).
3) The DiiF idea of using one company to do the design and then asking a totally seperate company to do the installation (some 18 months later!) has proved to me to be a foolhardy one and one that untill only very recently has one of the main companies attempted to correct as a trial on one site. The delays and additional costs attached to this novel way of working has been very expensive to say the least. Note that the terminals, screens, printers etc are delivered and installed by a third group. DiiC one company co-ordinated all three aspects of the deliverables.
4) In the early days of F I attended pre-site starts where the Design Company was trying to convince us that it made sense (Value for Money!) to install a new pit and duct system to run in parrallel with one that we installed in DiiC 2 years earlier as 'it wasnt good enough for F'. As the money has run out these bizzare comments have almost disappeared.
I wont bore you people out there with other novel ideas that have sprung up with F but if you think your getting less for you ££££'s take it from me - you are. Dont think that the installers are raking it in either, so many have dropped out as they cannot make any money - I would look at the main managing company. Based on the performance of F should they have been awarded the contract over the managing company of C hmmm???
Some of the main differences Ive noticed;
1) From Design survey to actual start on site - DiiF between 12 and 18months - DiiC between 8 and 12 weeks
2) Our pre start meetings - DiiF, 18 people in attendance for a job of 38 TAPs and fibre links to 9 buildings - DiiC, 6 people (Bare in mind that a number of these 'representatives' are on between £250-£400 a day so quite an expensive meeting - one meeting I went to the job was worth in total to us a quarter of the cost of all the people who turned up to look at it!!!).
3) The DiiF idea of using one company to do the design and then asking a totally seperate company to do the installation (some 18 months later!) has proved to me to be a foolhardy one and one that untill only very recently has one of the main companies attempted to correct as a trial on one site. The delays and additional costs attached to this novel way of working has been very expensive to say the least. Note that the terminals, screens, printers etc are delivered and installed by a third group. DiiC one company co-ordinated all three aspects of the deliverables.
4) In the early days of F I attended pre-site starts where the Design Company was trying to convince us that it made sense (Value for Money!) to install a new pit and duct system to run in parrallel with one that we installed in DiiC 2 years earlier as 'it wasnt good enough for F'. As the money has run out these bizzare comments have almost disappeared.
I wont bore you people out there with other novel ideas that have sprung up with F but if you think your getting less for you ££££'s take it from me - you are. Dont think that the installers are raking it in either, so many have dropped out as they cannot make any money - I would look at the main managing company. Based on the performance of F should they have been awarded the contract over the managing company of C hmmm???
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Titan?
proplover.
I can only agree wholeheartedly. At least there are some far-seeing people who are asking Fj what they propose to do while we wait for Atlas to deliver.
Meanwhile, if Atlas was supposed to be:
how come it feels like we are the titan and it is their system, management, costs and decisions that seem to be bearing down heavily?
I can only agree wholeheartedly. At least there are some far-seeing people who are asking Fj what they propose to do while we wait for Atlas to deliver.
Meanwhile, if Atlas was supposed to be:
a Titan compelled to support the heavens on his shoulders,
I don't own this space under my name. I should have leased it while I still could
Bill for a 12mm hole in an internal wall 150mm thick - £120. Two men, two days, £960. Both plus VAT.
An account at £35 per account plus VAT per month. To get a user an account requires an entry in a spreadsheet. One line per user. There is no way to copy data down from one box to a whole column - only one box at a time. No surprise that the optional entries are omitted. If you make a mistake the entry is rejected and you have to start again.
There are plenty of instuction docs and even a mandatory course before you can have an account. The mandatory course was identical to the mandatory course before Dii/c and bore no relation to what was actually needed.
Same of the instruction docs. What you want to do is frequently not there and you have to ring the help desk.
Incident logs numbers are running at about 4000 per day. When you ring the help desk they meander through a call centre checklist asking the answers to totally irrelevant questions - what is your BU number when the question has nthing to do with your computer. What is you PUID? ditto. Is your address xxx at yyy, zzz? When are you available?
If you say I am available 9-5 are they expecting seriously that you will be sitting by the phone for the next 8 hours?
It eats time.
An account at £35 per account plus VAT per month. To get a user an account requires an entry in a spreadsheet. One line per user. There is no way to copy data down from one box to a whole column - only one box at a time. No surprise that the optional entries are omitted. If you make a mistake the entry is rejected and you have to start again.
There are plenty of instuction docs and even a mandatory course before you can have an account. The mandatory course was identical to the mandatory course before Dii/c and bore no relation to what was actually needed.
Same of the instruction docs. What you want to do is frequently not there and you have to ring the help desk.
Incident logs numbers are running at about 4000 per day. When you ring the help desk they meander through a call centre checklist asking the answers to totally irrelevant questions - what is your BU number when the question has nthing to do with your computer. What is you PUID? ditto. Is your address xxx at yyy, zzz? When are you available?
If you say I am available 9-5 are they expecting seriously that you will be sitting by the phone for the next 8 hours?
It eats time.
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Gents, I said it before and I shall say it again, IT costs time and money. It has no effective increase in output at the front end. It is the fuel is Satan's Beauracracy (sp) and all in MOD and the mil machine have to play.
Pour a coffee in base station, ring up and say it was knackered at the start of shift and then do it by paper. You get bonus points if the Boss's powerpoint presentation gets destroyed too
Pour a coffee in base station, ring up and say it was knackered at the start of shift and then do it by paper. You get bonus points if the Boss's powerpoint presentation gets destroyed too
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Spheroid,
1. Ensure that the reportees have completed their Posting Preferences and Personal Objectives (which needs to be approved by their Line Manager).
2. Then make sure that your UEO has completed their Post objectives.
3. Then get your Appraisal Administrator to initiate the SJAR by giving him/her the pids of the 1RO and 2RO.
4. The SJAR will then arrive in your JPA workflow for you to complete (if you are 1RO).
easy eh?
1. Ensure that the reportees have completed their Posting Preferences and Personal Objectives (which needs to be approved by their Line Manager).
2. Then make sure that your UEO has completed their Post objectives.
3. Then get your Appraisal Administrator to initiate the SJAR by giving him/her the pids of the 1RO and 2RO.
4. The SJAR will then arrive in your JPA workflow for you to complete (if you are 1RO).
easy eh?
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What really gets me is that we pay for a service and then use military manpower to bail it out (recent survey for DII(F) at HW used some poor guys from TCW to do the work). When will we stop bailing out these contractors and make them do what they were 
paid to do? Stop citing like "we have to maintain operational output" and show what this really is.
That made me feel better
paid to do? Stop citing like "we have to maintain operational output" and show what this really is.That made me feel better
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Apart from the general bind, because it makes me feel better, I would be grateful for all/any help and guidance please.
Friday, last week, I was "upgraded" to DII(F)from Navynet. Here's a funny thing; I can get into Arrse (hardly ever go there), can't get into RumRation (same outfit who runs Arrse) at all (get error message "Error Code: 502 Proxy Error") but, thankfully, can get into PPRuNe. Since my first log in, though, when I log in and get the "greetings" screen, it logs me immediately back out and, consequently, I can't Post. I gashed the PPRuNe cookie and it made no difference.
I then had the bright (well I thought it was) idea of registering a new account for use on the Firm's computer. I received the "verification code in PPRuNe Forums" message and logged in through it. It told me that I'm already registered as this Ident, even though the e-mail address I used for the new registration didn't exist before last Friday! Although I am now in via that route, what do I need to do in future to stop the auto log off happening?
Yours, GBZ
Friday, last week, I was "upgraded" to DII(F)from Navynet. Here's a funny thing; I can get into Arrse (hardly ever go there), can't get into RumRation (same outfit who runs Arrse) at all (get error message "Error Code: 502 Proxy Error") but, thankfully, can get into PPRuNe. Since my first log in, though, when I log in and get the "greetings" screen, it logs me immediately back out and, consequently, I can't Post. I gashed the PPRuNe cookie and it made no difference.
I then had the bright (well I thought it was) idea of registering a new account for use on the Firm's computer. I received the "verification code in PPRuNe Forums" message and logged in through it. It told me that I'm already registered as this Ident, even though the e-mail address I used for the new registration didn't exist before last Friday! Although I am now in via that route, what do I need to do in future to stop the auto log off happening?
Yours, GBZ
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GBZ, can't help as it works OK here.
Just a thought though, try pressing F5 next time you are on pprune, log out, log in. There was a different problem a while back when the BB format was changed and we had to clear the cache.
If you try the F5 route that may renew the cache.
As for the RumRat issue, try asking on ARRSE or RumRat, if they can get into RumRat at work.
Just a thought though, try pressing F5 next time you are on pprune, log out, log in. There was a different problem a while back when the BB format was changed and we had to clear the cache.
If you try the F5 route that may renew the cache.
As for the RumRat issue, try asking on ARRSE or RumRat, if they can get into RumRat at work.
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Cost & Benefits?
cornish-stormrider had a point about cost. In the Crown copyright MoD Annual Report and Accounts Volume I 2007-08 (For the year ended 31 March 2008), try page 102, para 169 (if you are very brave and do not have to do this for a living) for some spinning at an RPM that could launch a old Wasp/Scout.
It is assumed that 76K accounts includes the entire TA and that 'most complex' means v difficult at ABW. I think I preferred the picture alongside of the Typhoon dropping a bomb which appears to be aimed at DII.
The following heath warning about 'misleading context' has to be added: The text in this document (excluding the Royal Arms and other departmental or agency logos) may be reproduced free of charge in any format or medium providing it is reproduced accurately and not used in a misleading context. The material must be acknowledged as Crown copyright and the title of the document specified.
DII is furthermore a critical enabler of wider benefits, and cost reductions, in the delivery of many Defence Change Programmes and a key enabler of Network Enabled Capability. By the end of financial year 2007-08, just over 26,000 User Access Devices (UADs) and over 76,000 user accounts had been delivered at approximately 420 sites. Significant milestones during the year included:
● DII Future rollout to Defence Equipment and Support (DE&S) Headquarters at Abbey Wood, began in July 2007. This was the biggest and most complex single implementation within the programme to date, covering more than 8,000 terminals in 19 buildings across two sites;
● The DII(F) Deployed Increment 2b contract was signed in September 2007 for the development and deployment of UADs supporting Deployed (and Fixed) MoD operations and commitments. Increment 2b will provide 3,300 UADs to support the Front Line. The approved programme cost of Increment 2b is £384M benefits (instead of DII(FDR)); and
● At 31 March 2008, the overall programme had achieved or enabled benefits of £920M; this includes financial year 2007-08 efficiencies of £125.8M.
● DII Future rollout to Defence Equipment and Support (DE&S) Headquarters at Abbey Wood, began in July 2007. This was the biggest and most complex single implementation within the programme to date, covering more than 8,000 terminals in 19 buildings across two sites;
● The DII(F) Deployed Increment 2b contract was signed in September 2007 for the development and deployment of UADs supporting Deployed (and Fixed) MoD operations and commitments. Increment 2b will provide 3,300 UADs to support the Front Line. The approved programme cost of Increment 2b is £384M benefits (instead of DII(FDR)); and
● At 31 March 2008, the overall programme had achieved or enabled benefits of £920M; this includes financial year 2007-08 efficiencies of £125.8M.
The following heath warning about 'misleading context' has to be added: The text in this document (excluding the Royal Arms and other departmental or agency logos) may be reproduced free of charge in any format or medium providing it is reproduced accurately and not used in a misleading context. The material must be acknowledged as Crown copyright and the title of the document specified.
I don't own this space under my name. I should have leased it while I still could
Just an idle thought.
What could you buy instead of Dii(f)?
Two aircraft carriers?
44 Cruise ships?
What else?
Network Enabled Capability - no network ever killed anybody unless they were strangled in red tape.
No sonofabitch every won a war pounding at his laptop. He won the war by killing the other sonofabitch that had his head in his computer (with apologies to George S P)
We managed to win a war in the Far East with about 100,000 personnel (I think it was that many) with very few casualties on either side and with b*gger all comms - the occasional telephone call over 300 miles and signals as the usual media. UK newspapers were 5 days late and there was no TV. If we had radio we didn't get the world service, but we didn't have radios anyway.
One of our allies has been down the technology route but you can't win wars without feet on the ground. I say feet as some enemy do not have boots. Let's pull the plug and save the money.
What could you buy instead of Dii(f)?
Two aircraft carriers?
44 Cruise ships?
What else?
Network Enabled Capability - no network ever killed anybody unless they were strangled in red tape.
No sonofabitch every won a war pounding at his laptop. He won the war by killing the other sonofabitch that had his head in his computer (with apologies to George S P)
We managed to win a war in the Far East with about 100,000 personnel (I think it was that many) with very few casualties on either side and with b*gger all comms - the occasional telephone call over 300 miles and signals as the usual media. UK newspapers were 5 days late and there was no TV. If we had radio we didn't get the world service, but we didn't have radios anyway.
One of our allies has been down the technology route but you can't win wars without feet on the ground. I say feet as some enemy do not have boots. Let's pull the plug and save the money.
None but a blockhead
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I have watched something very similar going on at two other large, quasi-governmental three-letter-named national organisations (one begins with N, one with B). The process is exactly as described - plus, as I expect happens with the RAF, the exasperated users who actually have to do the work end up buying at their own expense and maintaining through informal support networks unofficial systems that actually work. Usually in the face of people doing their best to outlaw such things: "data security" is a good excuse to actively prosecute anyone who tries to find a work-around.
In one case with which I am particularly familiar, the combination of getting an incompetent outside agency to completely replace existing systems, sacking all those with actual expertise in running the organisation's IT, and passing all support over to incompetent helplines and on-site consultants who can't see that they're not working with a bog standard enterprise with bog standard needs, has led to regular and spectacular failures and near-open warfare in the trenches.
If everyone across the country who had to spend their lives picking up the pieces from this sort of malarky actually got together and realised how widespread this is, something might actually happen...
R
In one case with which I am particularly familiar, the combination of getting an incompetent outside agency to completely replace existing systems, sacking all those with actual expertise in running the organisation's IT, and passing all support over to incompetent helplines and on-site consultants who can't see that they're not working with a bog standard enterprise with bog standard needs, has led to regular and spectacular failures and near-open warfare in the trenches.
If everyone across the country who had to spend their lives picking up the pieces from this sort of malarky actually got together and realised how widespread this is, something might actually happen...
R
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Its a lark here in rural Oxfordshire. There seem to be mobs of contractors working to get buildings electrically compliant (why are they non-compliant?) to allow the DII gang in to install the network. Alongside this, another bunch of navvies are digging up the place replacing the Stn power grid. Not much coordination it seems, as buildings are dis-connected then re-connected, both electrically and on the IT network.
The migration seems to have slowed with only a handful of users actually getting the new system. Progress? Not seen any yet.
The migration seems to have slowed with only a handful of users actually getting the new system. Progress? Not seen any yet.
I don't own this space under my name. I should have leased it while I still could
CS, if in your office you have a computer, with a monitor, scanner and speakers - 4 sockets - and you are to get Dii/f then they will instal extra sockets for the UAD and VDU.
The following week, figuratively speaking, they will remove the computer, with monitor, scanner and speakers. You now have 4 spare sockets.
Yup, true.
But, in the process of adding the two new sockets they may have determined that the power supply needs to be upgraded because they are increasing the available sockets by 50%.
Yup, true too.
The following week, figuratively speaking, they will remove the computer, with monitor, scanner and speakers. You now have 4 spare sockets.
Yup, true.
But, in the process of adding the two new sockets they may have determined that the power supply needs to be upgraded because they are increasing the available sockets by 50%.
Yup, true too.
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Pontius. I'm not convincinced that the Stn is properly coordinating much of what is happening, or rather having input into the programme. It seems that OC CIS Eng is copping for much of the incoming, quite unfairly it seems. A huge undertaking, yet Stn is represented by a JO?
Recently a migration element was delared 'live' amid much backslapping all round. However, the cluster of buildings with the new kit is empty, having recently been vacated by TCW. I wonder if Harry Staish is aware that he is funding computers (billed monthly I understand) without getting any beneficial use?
The Ops building will be a nightmare to work in once migration begins. Planning to take leave, if only they could tell us when it may happen. It slips further and further to the right and the rumour (I stress rumour, to protect the guilty
) doing the rounds is that massive financial penalties are being presented to the Stn for defaulting on the ATLAS installation contract. You couldn't ** make it up.
Recently a migration element was delared 'live' amid much backslapping all round. However, the cluster of buildings with the new kit is empty, having recently been vacated by TCW. I wonder if Harry Staish is aware that he is funding computers (billed monthly I understand) without getting any beneficial use?
The Ops building will be a nightmare to work in once migration begins. Planning to take leave, if only they could tell us when it may happen. It slips further and further to the right and the rumour (I stress rumour, to protect the guilty
) doing the rounds is that massive financial penalties are being presented to the Stn for defaulting on the ATLAS installation contract. You couldn't ** make it up.
Last edited by CounterSunk; 8th Nov 2008 at 16:20.