Gents, I said it before and I shall say it again, IT costs time and money. It has no effective increase in output at the front end. It is the fuel is Satan's Beauracracy (sp) and all in MOD and the mil machine have to play.
Pour a coffee in base station, ring up and say it was knackered at the start of shift and then do it by paper. You get bonus points if the Boss's powerpoint presentation gets destroyed too