British Airways - CC Industrial Relations & Negotiations
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Nice touch that, the BASSA flag being a copy of the marine and corpsman flag raising on Mount Suribachi, Iwo Jima..
There must be an action for breach of copy right in there somewhwere.
There must be an action for breach of copy right in there somewhwere.
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Der absolute Hammer,
What that shows is exactly how out of touch the BASSA/Unite leadership are with the current climate.
It sickens me seeing the real struggles of men/women for the freedom of democracy being used in such a fashion.
What that shows is exactly how out of touch the BASSA/Unite leadership are with the current climate.
It sickens me seeing the real struggles of men/women for the freedom of democracy being used in such a fashion.
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As SLF caught up in this mess, I would like to add my congratulations to the CC who voted no. If my flights proceed, I will be leading the applause to you all on my flights.
To those who voted Yes and have now put my reunion with my family for Christmas in doubt and put yourselves and your co-workers in a perilous position, I say take a long hard look at yourselves and what consequences this may have. Many of us over the last year have had to take redefined T&Cs and cuts in pay, just to remain in work. These are difficult times! What makes you so different?
To those who voted Yes and have now put my reunion with my family for Christmas in doubt and put yourselves and your co-workers in a perilous position, I say take a long hard look at yourselves and what consequences this may have. Many of us over the last year have had to take redefined T&Cs and cuts in pay, just to remain in work. These are difficult times! What makes you so different?
Last edited by Theviewdownhere; 15th Dec 2009 at 15:31. Reason: spelling
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Alexandraa
So sorry that a pax was rude to you. No matter what, it is totally out of order to take it out on the CC. Hopefully this will be an isolated incident.
I will be particularly kind to all those looking after us on the CPT on 20 Dec. It's brilliant the way in which your customer services brought forward our reservation. Fingers crossed that this mistaken conflict soon goes away.
I will be particularly kind to all those looking after us on the CPT on 20 Dec. It's brilliant the way in which your customer services brought forward our reservation. Fingers crossed that this mistaken conflict soon goes away.
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Trying to stand back from this mess, some thoughts from a regular SLF on BA long haul. I hope this is considered "on topic":
BA is running out of reserves, fast
This is the real debate, not whether Mr X and his family are going to cancel their Christmas flight and book on another airline at their own expense. Each cabin is a "product" and has its own economics, competition etc. Fix the product, the airline, make it desirable once more and – whatever they say now in the heat of the moment – most of those passengers will be back. But better they never left.
If the airline becomes successful again, over time CC and other employees can expect to share in the benefits in accordance with whatever are the future business realities. Right now they must make big sacrifices. It's the only way. Isn't it?
BA is running out of reserves, fast
- The current publicity is hugely damaging to every aspect of BA's brand and business, causing ever increasing negative perception by the public
- CC are trying to hold on to T&C that were agreed in another era in a different financial and business climate. They include many career professionals who do the best they can "to fly to serve" and can't or don't want to face the current realities. This is not some short term crisis that will soon blow over. This is about survival. No BA in its present form, no more job and maybe very little pension. That's why WW acted to cut jobs without full & time consuming "consultation". He needed to reduce costs immediately to buy more time vs the company's dwindling cash reserves.
- It's impossible to continue with high cost CC and deal fully with that by cutting crew levels and increasing workload. In the end BA (like say Qantas) is competing with Asian and other carriers with lower costs and dare I say it, with a culture of service often better than there is in the home country. This is surely about treading the fine line of cost and staff levels but still with fully trained and motivated CC in sufficient numbers providing the "premium" levels of service that passengers travelling in the premium classes expect or are led to expect by advertising or the huge price they or their company paid for the ticket. The service has to also be proper, respectful and so on - not the more informal attitude that is appropriate on say easyJet which flies on a different and very successful business model.
- The more BA cuts crew levels and passenger perks (like quietly removing chocolate biscuits from business, offering cheaper wines or in Economy eliminating a tiny snack with drinks), the more BA resembles the LCC's. This race they cannot win, IMHO should not have entered and that is why BA needs a minimum standard albeit with a higher cost base. Surely BA needs to talk privately with its competitors about this and try to reach some agreement about maintaining long haul standards?
- One off the wall idea is to add additional GROUND BASED "meet and greet" personnel on departures from major cities (especially T5 Heathrow) to hang coats, show passengers to seats, stow luggage. They may even need to attend crew briefing, but leave just before the doors are closed and are free to work another departure. They are only needed when premium classes are very full, but that’s easy to foresee. Retired or current CC could be used. The problem then would be to provide a consistent service from airports or at times when these extra personnel were not available. My posting on this is prompted by an earlier posting pointing out the difficulties of continuing to provide premium levels of service at boarding time with reduced CC levels - this is a possible solution.
- BA can and must meet continued high standards and offer a superior product or the premium business will fall away, yet it won't be worth refitting ageing aircraft for different seating/cabin configurations. Once this premium business or pricing structure falls away, the whole economics of each flight and destination are at risk.
- The business must generate enough to pay down the pension deficit or it's eventually doomed. That means profits. Most pension funds are based on a 6% to 8% return on investments whereas now the return may be down to less than half that - meaning more annual pension deficits. No attention is being paid here.
- Reduced numbers of passengers / premium income / destinations may mean that T5 is too large for BA. In extreme circumstances, a downsized and impoverished BA might have to move out in order to save costs. T4, anyone?
- Money has to be found for financing new aircraft and soon, or BA’s premium business is dead.
- BA’s Economy cabin needs a makeover. When was the product last revamped except to remove items like that little printed meal menu we used to get? Seat pitch needs to be increased to 32” and the overall ambience improved. Let’s improve seat design & cabin décor too.
- Nothing wrong with the service on board or on the ground. I cannot speak highly enough! It’s human, it’s British and it’s what distinguishes BA from its competitors (and they are many).
- As soon as this dispute is over, BA needs to reach out to passengers by an advertising campaign that concentrates on its strengths while behind the scenes making sure it delivers.
This is the real debate, not whether Mr X and his family are going to cancel their Christmas flight and book on another airline at their own expense. Each cabin is a "product" and has its own economics, competition etc. Fix the product, the airline, make it desirable once more and – whatever they say now in the heat of the moment – most of those passengers will be back. But better they never left.
If the airline becomes successful again, over time CC and other employees can expect to share in the benefits in accordance with whatever are the future business realities. Right now they must make big sacrifices. It's the only way. Isn't it?
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What planet are BASSA living on?
I don't post in here as a rule but I often get pelters in other sections for standing up for BA. I have to say that having read the length of this thread over the few months that the one thing that stands out for me is the behavioural issues apparent in BASSA CC at LHR.
Every company has a culture, some good, some bad. The stand out thing from the BA CC postings on here is their detachment from the realities I see every day. They seem to have zero commercial understanding and a fixation with pilots wages.
It is INSANE, that in the 21st century, someone in a role that is 99% front of house and catering should expect some of the remuneration quoted on here.
I have no doubt a pilot could help out with the service or evacuation in a dire emergency, I would not be exepecting CC to be landing me on 27L under any circumstances. If you want big money, then raise your sights and go for the bigger professions.
BA is currently dying on it's feet with outdated practices that cannot compete with nimbler, younger, less orange and better looking competitors. The lack of inherent flexibility is gobsmacking. My contract has a well understood catch all that I may need to work unusual hours "for the needs of the business", on oocasion. Not every week but it keeps us going. BASSA has agreements that prevent diverted aircraft stranded in Scotland ferrying passengers to Heathrow the following day without their permission. Hotel for two nights in Ayrshire anyone? WTF?
If managers are denied the ability to manage, then you're dead when up against nimbler competition. And you ARE up against good competition.
Remember that Pan Am ordered 25 original B747-100s and changed the world we live in. The rest of the world caught up and bought a few too, then moved onto the B747-200 that could fly further and for less. Pan Am made a profit in only one year after the dawn of the 1970s as they flew half empty Jumobs around the world flown by over paid arrogant Sky Gods that thought they were royalty. All that glamour, all that PR, all that prestige blown away as the new competition of Singapore Airlines, JAL, Cathay Pacific and the threat from increased competition from US airlines like Northwest Orient doing the same job with newer equipment and more efficient staff killed them slowly year by year. Pan Am pilots made a cost-saving deal that promised a "snap back" to promised pre deal wage levels after a few years. There was no money to pay for it and further chaos ensued when management got found out. The cupboard was bare, the prestige pacific routes were sold, then rights into Heathrow were sold, then finally the company itself was sold in pieces to Delta who had second thoughts and closed it. They were still flying the original 1970s B747-100s at the very end as they had never been able to afford the new B747-400 or come close to filling it.
This is why BA CANNOT agree to a similar agreement with BASSA. This is not a temporary situation, the world is changing rapidly around you and nimbler, and more able airlines are even now wooing your high yield First Class passengers, your weary business travellers and your broken hearted families back in World Traveller. You will not come back from a twelve day strike in any shape to pick yourselves up and move on as the world is fast moving on without you.
BASSA 100% my arse. You are well and truly F***ed. I would not fancy working with the engineers, ground staff, bus drivers and everyone else whose mortgages and lifestyle you are placing in jeapordy as you fail to face the reality of a changed and dangerous situation. Even the guys at BA CitiFlyer will be hit by this as forward bookings will take a hit even though it's not even the same company!
No one in the wider community gives a damn for your pampered prima donnas who have led you up the garden path here. Your responsibily to yourselves was to be well informed and try and make a considered decision. This is of course was asking too much of people who have such a high opinion of themselves and aspire to doing what is now a young persons temporary job as an actual career. That world is gone.
Utterly pathetic, you deserve to fail and in reality, you will destroy the entire company.
Every company has a culture, some good, some bad. The stand out thing from the BA CC postings on here is their detachment from the realities I see every day. They seem to have zero commercial understanding and a fixation with pilots wages.
It is INSANE, that in the 21st century, someone in a role that is 99% front of house and catering should expect some of the remuneration quoted on here.
I have no doubt a pilot could help out with the service or evacuation in a dire emergency, I would not be exepecting CC to be landing me on 27L under any circumstances. If you want big money, then raise your sights and go for the bigger professions.
BA is currently dying on it's feet with outdated practices that cannot compete with nimbler, younger, less orange and better looking competitors. The lack of inherent flexibility is gobsmacking. My contract has a well understood catch all that I may need to work unusual hours "for the needs of the business", on oocasion. Not every week but it keeps us going. BASSA has agreements that prevent diverted aircraft stranded in Scotland ferrying passengers to Heathrow the following day without their permission. Hotel for two nights in Ayrshire anyone? WTF?
If managers are denied the ability to manage, then you're dead when up against nimbler competition. And you ARE up against good competition.
Remember that Pan Am ordered 25 original B747-100s and changed the world we live in. The rest of the world caught up and bought a few too, then moved onto the B747-200 that could fly further and for less. Pan Am made a profit in only one year after the dawn of the 1970s as they flew half empty Jumobs around the world flown by over paid arrogant Sky Gods that thought they were royalty. All that glamour, all that PR, all that prestige blown away as the new competition of Singapore Airlines, JAL, Cathay Pacific and the threat from increased competition from US airlines like Northwest Orient doing the same job with newer equipment and more efficient staff killed them slowly year by year. Pan Am pilots made a cost-saving deal that promised a "snap back" to promised pre deal wage levels after a few years. There was no money to pay for it and further chaos ensued when management got found out. The cupboard was bare, the prestige pacific routes were sold, then rights into Heathrow were sold, then finally the company itself was sold in pieces to Delta who had second thoughts and closed it. They were still flying the original 1970s B747-100s at the very end as they had never been able to afford the new B747-400 or come close to filling it.
This is why BA CANNOT agree to a similar agreement with BASSA. This is not a temporary situation, the world is changing rapidly around you and nimbler, and more able airlines are even now wooing your high yield First Class passengers, your weary business travellers and your broken hearted families back in World Traveller. You will not come back from a twelve day strike in any shape to pick yourselves up and move on as the world is fast moving on without you.
BASSA 100% my arse. You are well and truly F***ed. I would not fancy working with the engineers, ground staff, bus drivers and everyone else whose mortgages and lifestyle you are placing in jeapordy as you fail to face the reality of a changed and dangerous situation. Even the guys at BA CitiFlyer will be hit by this as forward bookings will take a hit even though it's not even the same company!
No one in the wider community gives a damn for your pampered prima donnas who have led you up the garden path here. Your responsibily to yourselves was to be well informed and try and make a considered decision. This is of course was asking too much of people who have such a high opinion of themselves and aspire to doing what is now a young persons temporary job as an actual career. That world is gone.
Utterly pathetic, you deserve to fail and in reality, you will destroy the entire company.
Last edited by Skipness One Echo; 15th Dec 2009 at 16:14.
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The cabin crew are only the pawns in the game here which stars McCluskey as the strike broker (not breaker), determined to bully himself into a superior position by any destructive means possible. The far left are quite as clever at mass deception as the far right. Time will tell whether the CC have been played as the suckers in one man's grab for power. But one thing was apparent from the Sandown Park tape. The man is a Union man and that means he serves the left and not the lumpen proletariat.
Skipness One Echo.
Wonderful, succinct and hard hitting post-most enjoyable-you should send it to The Times.
Skipness One Echo.
Wonderful, succinct and hard hitting post-most enjoyable-you should send it to The Times.
Last edited by Der absolute Hammer; 15th Dec 2009 at 15:36.
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Some passenger opinion, skip if you don't like walls of text.
This is my first post. I am not an airline employee or staff of anything in aviation or its directly related subsidiaries. I am a Generation Y part-time University student with a full time job in an Employment Centre with an HR designation. I am considered to be a VFR type traveller and I fly about 3-4 times per annum (12-16 flight segments) to Greece (And sometimes Egypt) from Canada.
I lurked this particular for the past 4 months with intense scrutiny. I have been on BA some before and is my preferred choice (And family's too), subject to availability. I always appreciated the service received in the WT/Coach/Economy cabin. When I booked travel then with BA to ATH from YYZ via LHR, I had to cancel those tickets because of that July strike threat and it costed me dearly (By buying expensive OA tickets because I had to go). Upon my return from there after 90 days, I had faith the strike mess ended as the news was quiet. Then in blind faith, I booked travel once again under VFR purposes to travel on Christmas day in August to the U.K.
I was happy and sort of excited! Except, that did not last long at all! There was a catch- BASSA or Unite (BASSA is BA's union and Unite is a Master Union with many unions within it, I think? Please correct me here on which is striking.). Two months later I read in this thread that BASSA/Unite is thinking of striking and employing tactics to stall. Taking up to 30 days to ballot all the employees, then giving 1 week of strike notice after! Tactical, yes, but annoying to me, as it costed me about 100 pounds in making non-refundable aspects of my journey into refundable ones and it forced me to max out my trip cancellation quote of my travel insurance because of this strike too!
As a customer, I am appalled and filled with disdain for the cabin crew that were extremely kind to me. I have been unable to change my flight times as I have University and exams up to the 23rd. It is one thing to strike, especially when the employer is profitable. However, it is different when the ones striking are providing services which can never be made up to, for services are on demand and unable to be stored (Like physical products). Furthermore, I find it ludicrous to see a union strike with a wage that is being the 'average' quoted around 38000 pounds for a supervisor role as their lesser ranked colleagues who make up the majority are paid literally half of that, which I think for London is borderline broke for most people! Though, I imagine other crew live in other cities and their living is mildly better. But to strike over Christmas; to strike over to maintain the dual standard that is between Fort Heathrow and Gatwick Stronghold ; to strike over the fact that increasing productivity per minute of a set fixed flying time of 900 hours will be taxing to 70% of employees, or preserving outdated flying conditions which are costing the airline its reputation and finances as it strives to compete with the future of cheap flying!
My opinion, as a foreigner, my opinion as a customer, my opinion based on my education is that this is a badly timed strike and that months of negotiations could have avoided yesterday! When I read that BA imposed new working conditions the union through forced layoffs, I was almost certain that the union would strike only after the Judge decided if that action was legal or not. By striking prematurely, when there are contracts still valid to BA, this to me hurts the Union's chances of winning that court case. If I were the union head, I would force all of my existing workers to work to rule until then (I.e- working to honouring that contract down to every word under the illegal changes) and putting on the best face to passengers possible to sway the Judge's opinion or at the very least earn public goodwill!
As a customer, I am filled with rage as I cannot find alternatives this time! I am enraged because BA dictates that I am not allowed to return my fare at any cost (Even when the strike vote was announced in November after the court case, I still could not and yes, I was shocked that the vote itself was held!), but they can refund mine literally within a single week (After booking it MONTHS ahead) as that was my gamble to fly with what I thought was a reputable company! Customer service is unable to do anything until these new 'schedules' are made which I will get by e-mail supposedly. My loyalty to the firm from these years is on the brink (Though I am just a 'N'/'S' class passenger, I still like to think that my fare counts, but others might disagree). I am absolutely exhausted and stressed from making phone calls with tour operators, family and hotels. If I go, I feel I deserve some form compensation or something extra from the airline to alleviate some of this pain. Otherwise, I am going to put my money where my mouth is and switch carriers, grudgingly losing my collection of stored up BA miles. I had enough with this seasonal discontent.
But I am thankful there are many other employees that share my sentiments with good unions that understood the world and that preserving jobs in a recession is better for the long-term (With some cost cuts and buyouts) for the union than massive lay-offs! I am sure those shared sentiments are probably more informed than mine or different reasons entirely! It gives me hope, but I cannot say if that hope will stay much longer. I really needed this vacation too.
I lurked this particular for the past 4 months with intense scrutiny. I have been on BA some before and is my preferred choice (And family's too), subject to availability. I always appreciated the service received in the WT/Coach/Economy cabin. When I booked travel then with BA to ATH from YYZ via LHR, I had to cancel those tickets because of that July strike threat and it costed me dearly (By buying expensive OA tickets because I had to go). Upon my return from there after 90 days, I had faith the strike mess ended as the news was quiet. Then in blind faith, I booked travel once again under VFR purposes to travel on Christmas day in August to the U.K.
I was happy and sort of excited! Except, that did not last long at all! There was a catch- BASSA or Unite (BASSA is BA's union and Unite is a Master Union with many unions within it, I think? Please correct me here on which is striking.). Two months later I read in this thread that BASSA/Unite is thinking of striking and employing tactics to stall. Taking up to 30 days to ballot all the employees, then giving 1 week of strike notice after! Tactical, yes, but annoying to me, as it costed me about 100 pounds in making non-refundable aspects of my journey into refundable ones and it forced me to max out my trip cancellation quote of my travel insurance because of this strike too!
As a customer, I am appalled and filled with disdain for the cabin crew that were extremely kind to me. I have been unable to change my flight times as I have University and exams up to the 23rd. It is one thing to strike, especially when the employer is profitable. However, it is different when the ones striking are providing services which can never be made up to, for services are on demand and unable to be stored (Like physical products). Furthermore, I find it ludicrous to see a union strike with a wage that is being the 'average' quoted around 38000 pounds for a supervisor role as their lesser ranked colleagues who make up the majority are paid literally half of that, which I think for London is borderline broke for most people! Though, I imagine other crew live in other cities and their living is mildly better. But to strike over Christmas; to strike over to maintain the dual standard that is between Fort Heathrow and Gatwick Stronghold ; to strike over the fact that increasing productivity per minute of a set fixed flying time of 900 hours will be taxing to 70% of employees, or preserving outdated flying conditions which are costing the airline its reputation and finances as it strives to compete with the future of cheap flying!
My opinion, as a foreigner, my opinion as a customer, my opinion based on my education is that this is a badly timed strike and that months of negotiations could have avoided yesterday! When I read that BA imposed new working conditions the union through forced layoffs, I was almost certain that the union would strike only after the Judge decided if that action was legal or not. By striking prematurely, when there are contracts still valid to BA, this to me hurts the Union's chances of winning that court case. If I were the union head, I would force all of my existing workers to work to rule until then (I.e- working to honouring that contract down to every word under the illegal changes) and putting on the best face to passengers possible to sway the Judge's opinion or at the very least earn public goodwill!
As a customer, I am filled with rage as I cannot find alternatives this time! I am enraged because BA dictates that I am not allowed to return my fare at any cost (Even when the strike vote was announced in November after the court case, I still could not and yes, I was shocked that the vote itself was held!), but they can refund mine literally within a single week (After booking it MONTHS ahead) as that was my gamble to fly with what I thought was a reputable company! Customer service is unable to do anything until these new 'schedules' are made which I will get by e-mail supposedly. My loyalty to the firm from these years is on the brink (Though I am just a 'N'/'S' class passenger, I still like to think that my fare counts, but others might disagree). I am absolutely exhausted and stressed from making phone calls with tour operators, family and hotels. If I go, I feel I deserve some form compensation or something extra from the airline to alleviate some of this pain. Otherwise, I am going to put my money where my mouth is and switch carriers, grudgingly losing my collection of stored up BA miles. I had enough with this seasonal discontent.
But I am thankful there are many other employees that share my sentiments with good unions that understood the world and that preserving jobs in a recession is better for the long-term (With some cost cuts and buyouts) for the union than massive lay-offs! I am sure those shared sentiments are probably more informed than mine or different reasons entirely! It gives me hope, but I cannot say if that hope will stay much longer. I really needed this vacation too.
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In response to Raggyman's post, and i quote:
"A similar thing happened with Ansett in Australia. Their cabin staff wanted stupid pay rises, then went on strike..... In the end less people flew with them cause they were always going out on strike and then they collapsed."
Really? that's news to me, I was AN cabin crew for 9 years, and not once did i go on strike, and to the best of my knowledge nor did my colleagues. As for the supposed strikes causing AN to collapse, wrong again.
Sorry to be off the topic.
RR
"A similar thing happened with Ansett in Australia. Their cabin staff wanted stupid pay rises, then went on strike..... In the end less people flew with them cause they were always going out on strike and then they collapsed."
Really? that's news to me, I was AN cabin crew for 9 years, and not once did i go on strike, and to the best of my knowledge nor did my colleagues. As for the supposed strikes causing AN to collapse, wrong again.
Sorry to be off the topic.
RR
Really? OK it is a mixture of pilots, support staff and cabin crew, all which added to the problems.
Sep 1999 - Strike (school holidays if I remember)
Feb 2000 - Strike cost Ansett $2.5 million
Mar 2000 - Engineering Maintenance strike
Sep 2001 - Strike
ansett airline history strike - Google Search
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Fincastle84
So sorry that a pax was rude to you. No matter what, it is totally out of order to take it out on the CC. Hopefully this will be an isolated incident.
I will be particularly kind to all those looking after us on the CPT on 20 Dec. It's brilliant the way in which your customer services brought forward our reservation. Fingers crossed that this mistaken conflict soon goes away.
I will be particularly kind to all those looking after us on the CPT on 20 Dec. It's brilliant the way in which your customer services brought forward our reservation. Fingers crossed that this mistaken conflict soon goes away.
I only wish it would have been directed instead to a crew member who voted YES for a strike.
Hope you enjoy CPT! It's really nice at this time of the year!
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I am a BA gold card holder who has crossed the Atlantic three times a month - exclusively with BA - for the last 11 years. Not Virgin and not any other carrier; I fly solely with BA. I have done this principally because of the superior cabin service.
Der absolute Hammer,
Not true! Only those that voted 'No', and those who are not union members, could be considered pawns. Those that voted 'Yes' are personally responsible for being mindless lemmings, willingly following the chief lemming over the cliff. Skipness One Echo describes it perfectly:
If the 'Yes' voters couldn't be bothered to inform themselves of their predicament, and voted 'Yes' but didn't really think they would actually have to strike, then they are idiots, personally responsible for all that is coming to them.
And they have jeopardised thousands of other BA workers by playing BASSA's mindless games. You want sympathy? No way are you getting any!
The cabin crew are only the pawns in the game here ...
Your responsibily to yourselves was to be well informed and try and make a considered decision. This is of course was asking too much of people who have such a high opinion of themselves ......
And they have jeopardised thousands of other BA workers by playing BASSA's mindless games. You want sympathy? No way are you getting any!
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Staff Travel and Contractual Right
Winstonsmith -
Everyone should know Staff Travel is non-contractual and can be withdrawn by the company at any moment... every communication from the company about Staff Travel states this.
My understanding is that it's switched off when you report sick, so switching it off for strikers ought to be simple....
Everyone should know Staff Travel is non-contractual and can be withdrawn by the company at any moment... every communication from the company about Staff Travel states this.
My understanding is that it's switched off when you report sick, so switching it off for strikers ought to be simple....
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Well for this customer with 30 transatlantic legs so far this year, the decision to move from BA is pretty easy.
I can actually live with a strike. But for cabin crew to vote to strike at xmas is just mean, whatever their reasons.
And it's a good enough reason to take my £30,000 travel budget somewhere else, whether you now do strike or don't because of all the heartache you've caused ordinary people.
And there are people all over the country just like me who are thinking exactly the same thing. Whether you now strike or not, I think that by this one act you may just have consigned BA to history.
Lafite
I can actually live with a strike. But for cabin crew to vote to strike at xmas is just mean, whatever their reasons.
And it's a good enough reason to take my £30,000 travel budget somewhere else, whether you now do strike or don't because of all the heartache you've caused ordinary people.
And there are people all over the country just like me who are thinking exactly the same thing. Whether you now strike or not, I think that by this one act you may just have consigned BA to history.
Lafite