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Anything to do with Jetstar Recruitment (Merged)

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Old 26th Jun 2006, 11:38
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Anything to do with Jetstar Recruitment (Merged)

I know there's a fair few PRUNER's here that are JQ FA's, so I was wondering if any of you would be so kind as to fill me in on the basics [and not so basics] as to what the day will entail.

I am invited to go next week, so any helpful hints would be muchly appreciated!

xx
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Old 26th Jun 2006, 13:56
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hey sweety! i attended a day about a week ago. None of the Cabin crew can tell you what theres was like because the recruitment process has changed to meet international.
Firstly you will go there, wait around talking, be called in a room and talked to about the day, then you will have a 5 minute one on one with a recruiter, then they will check your documents and height. After this you go into another room (about 11 people) and have 2 group activities and then a personality test. after this your free to go home! all in all its a good day, but i must say, with 11 people on the table it gets a bit frustrating trying to get a word in without being rude or interupting!!
they care more about how your dressed at this one than the DJ one, I wore a skirt and suit jacket, but anything professional is fine! PM me if you want a more indepth idea of what goes on!
goodluck! xoxo
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Old 26th Jun 2006, 16:23
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Jetstar Assessment Day

Hi there!
im a JQ FA, its interesting how the interviews have changed, you say they have changed to meet international? how do you mean? i can't believe there was a group activity with 11 ppl on one table! that would make things very hard to try and get a word in lol! I did my interview nearly 2 years ago now, we all sat around for about half an hour in a waiting room, then were taken to another room and split up into groups of about 6 ppl, we had to just introduce ourselves etc, then listen to management speak about the company. Then we completed 2 group activites, handed over document copies and were free to go, I was called back that afternoon to come for a 2 on 1 interview the next day, after the 2 on 1 interview i waited about 2 weeks before i heard i had gotten through to the final stage- the morning tea/medical/reference checks. If you would like any more info about the process id be more than happy to help you out, but as i have heard the interviews must have changed a little, but i think the main thing to do is dress definetly in business attire. Being the Qantas Group you have to maintain the business attire standard that they want, and the most important thing, as everyone says, is to just BE YOURSELF!! because that is what they want to see. BEST OF LUCK ON THE DAY!!!
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Old 27th Jun 2006, 00:12
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Talking

A personality test? hmm.
I wonder how efficiently a group of 11 people can interact without us all looking like we talk over each other or all sit back.. My Virgin group assessment was only 7 of us.

I've heard that a lot of candidates at the Jetstar assessment days don't interact with each other in the first part of the day while they're waiting for their one on one, perhaps this was one person's experience but they said that everyone kept to themselves and barely spoke to one another let alone looked at each other. How anti social! I hope people mingle at this one.

I'm going to wear a skirt suit and have my hair in a french roll. I think I should be alright. I've heard Jetstar is a lot more serious an interview than the Virgin Blue one, they felt really laid back and not fussed if you paused etc. Is that a true representation of the people at the Jetstar day?

Thank you both for replying!
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Old 27th Jun 2006, 00:40
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They have asked that I bring a passport photo other than my passport. Is this for them to keep to remember you? Should I smile in it?
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Old 27th Jun 2006, 02:51
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Hey again, well people were all friendly at my day! However I wouldn't call it more serious at all! It was fun, very similar to the virgin blue atmosphere, just a whole lot of excited hopefuls! Yes they do want to keep the photo so big smiles!
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Old 27th Jun 2006, 11:44
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Question

About this personality test we have to take? How much of an impact does that make on your application?
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Old 27th Jun 2006, 15:24
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not much at all. they told us just to be truthful as everyone is individual and it is NOT used a a culling tool, just to see what your like.
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Old 29th Jun 2006, 11:46
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Jetstar, its happening

FYI, courtesy of http://www.jetstar.com/aboutUs/workWithUs
I have pasted the CSM position, I have never seen an add that states you must have clean teeth, hair, nails etc etc. Are they setting high standards?

--------------------------------------------------------------------------

At Jetstar we are focussed on delivering the lowest fares possible and ensuring our customers are delighted by our service. We need friendly enthusiastic and safety conscious Customer Service Managers for our Widebody operation (A330 and B787 Aircraft). Flights will operate to a number of exciting leisure destinations in Asia Pacific region.

Our Customer Service Managers are responsible for managing frontline staff who are fundamental to the success of our airline and the selection of Customer Service Managers is therefore of paramount importance. These leadership roles will be demanding and you will be required to apply a number of key skills including mentoring and onboard management of cabin crew to counselling and using your diplomatic skills to maintain our excellent and well-deserved customer focused reputation.

If you are:

Experienced in leading a team in a customer services environment
Comfortable in a selling role
Physically fit with a good attendance record in your current position
Over 18 years of age
Between 160cm and 183cm in height
Able to swim 50 metres fully clothed
An Australian Citizen or hold Permanent Residency Status
Fluent in English (both written and spoken)
Ideally possessing knowledge of a second language, in particular Japanese
Culturally aware and sensitive to those with special needs
Prepared to work unsociable hours, any day of the year, at any time including weekends
Ready to meet the challenge of dealing with people and demanding situations
Able to work under pressure and coordinate multiple time sensitive issues
Of professional appearance including Attire, Skin, Teeth, Nails, Hair, Personal Grooming No visible tattoos or body piercing (1 earring per ear is acceptable)
And in possession of:

A current Passport with 2 years validity
Current Senior first Aid Certificate with 12 months validity
Responsible Service of Alcohol Certificate
School Certificate (yr 10 or equivalent)
Qualify for or have the ability to hold and maintain appropriate visas if needed.
Then we can offer you:

A career in aviation within a growing company
New friends, fun, amazing opportunities and real job satisfaction
Generous travel benefits, giving you the opportunity to fly away on your days off.
Believe you're up to a new challenge?



Responsibilities Include:

To be successful, applicants must be able to demonstrate the ability to:

Perform cabin safety functions, including identifying safety matters, taking action to address safety matters and co-operating with other crew to reduce the risk of injury to passengers and Jetstar employees;
Provide excellent customer service during long sectors;
Ensure effective communication within the cabin and cockpit and with Jetstar Management to maintain an effective and harmonious working relationship;
Maintain skills, knowledge and physical ability to perform all emergency procedures;
Consistently display professional standards of behaviour and personal presentation.


Ideal Candidate Would Also Possess:

Working experience as a Flight Attendant
Qualified language skills, in particular Japanese.
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Old 29th Jun 2006, 12:54
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Heya :)

I agree that F/A should look nice and 'presentable' as some elders might like to call it... I think they (airlines) have every right in asking that applicants have the following and be:
"Of professional appearance including Attire, Skin, Teeth, Nails, Hair, Personal Grooming No visible tattoos or body piercing (1 earring per ear is acceptable)"
I have two piercings in each ear, don't know if you people have noticed how in the second hole lots of girls wear a stud, and in the first they wear some dangly earring... this looks great (as its the fashion... where I come from anyway) for when you go out, birthdays, dinners, clubs (I seldom go there) but yeh, generally when in casual dress. Even I think I look out of place with two piercings when in school uniform or at work at the library... and I personally would rather be served FOOD by someone whose teeth aren't horribly yellow from all their smoking years, and whose nails aren't bitten down to the cuticle and whose hair is not burnt from all the peroxide to make it blonde over the years and abuse of hair straightening abuse... as my bf would label it, you don't want a "dirty" to be serving you, especially FOOD.
BUT these things ARE 'fixable' eg, get false nails, hair treatments at the salon (and dye it darker rather than lighter!!), whitening/treatment of teeth etc.
Good luck to everyone trying out with Jetstar! I'm sure you'll all look lovely anyhow in a suit with hair all done up neatly etc.... it all really depends on how much of an 'inspection' they'd do of your body at their recruitment days.
The requirements could be all talk, and they may not really implement it... who knows! But to everyone, good luck, and good on ya's for trying!
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Old 30th Jun 2006, 12:00
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Talking

I'd expect that from most people in any social situation, to be clean and presentable.. Maybe that's just me?

Who would go to an interview with unbrushed teeth, manky hair and bitten, unpolished nails anyway??
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Old 30th Jun 2006, 12:11
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You'd be surprised guys...you'd be VERY surprised.
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Old 30th Jun 2006, 12:15
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You'd be surprised..! There was this one girl at my VBRD who said she had just woken up and made it on time, and she certainly looked like she was telling the truth! lol her hair looked like what they call 'bed hair' and she had pink make up smeared on her eyelids like something I'd wear if I were to do a "Barbie Girl" song re-enactment...!
While on the other hand, another girl had a nose ring, but took it out for the VBRD only thing is, you could notice the hole in her nose! Well, I could anyway
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Old 30th Jun 2006, 12:16
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eyyy... i said it first! lol
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Old 30th Jun 2006, 13:59
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Jetstar Int Cabin Crew Recruitment - begins

The Expressions of interest have been placed in all crews pigeon holes,,, I have mine.... Combined Domestic EBA and Long Haul seminars will be conducted next week.... For the outside world they will be able to apply next week so I am told.

Believe the pay will be $32'k base plus allowances... CSM will be a bit more so I have been told

All going to happen very quickly.... No sign of MAM at this stage
Jetstar is totally controlling the long haul conditions with NO ZERO ZILCH backing from the FAAA..... WElcome to Work choice.... Make your descions wisely

Everyone should be recruited by end of August ... Good Luck to all that apply...

Please think long and hard about this..... The BNE-ROK -BNE -CNS-BNE might be more appealing
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Old 30th Jun 2006, 14:05
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hi, I have just applied now as I went to 2 jetstar seminars and haven't heard back, where i know 3 people have and have been invited to morning tea! So even though I would prefer Domestic, I can't exactly pick and choose! I don't have many options left anymore
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Old 30th Jun 2006, 22:36
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Good Luck

Just remember that if you are invited to go for the morning tea that you bring your own tea-bag and busicuits!!! Nothing is for free at Jetstar!

For those candidates thinking of applying, I would only suggest that they look on the Recruitment process page to read further and find that you will be expected to pay for your own personality questionaire (that's a new one, and one that the Cabin Crew Base Managers definitley never completed!!Of course they are all ex-you know who! Funny how that happened....... ), and then also pay for your Security Checks and your Medical!!! How times have changed from when I first joined them!
I can just say that I am glad that I am no longer submitting myself to their ridiculous games that they play in expecting the highest standards and utmost best out of their crew while treating them with contempt, dis-regard and offering no support. My opinion of course, but one that is based on experience....

Oh, and THAT uniform! - Orange Lapels and jackets- What were they thinking!!?? YUK!! Now where have I seen the orange theme for an airline before..... ermmmm maybe another lo-co in the uk.... how very original.....

Last edited by HoHum; 30th Jun 2006 at 23:01.
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Old 30th Jun 2006, 22:47
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Oh Pleeeaaasseee......

Of course they will use it in the selection process, otherwise they would never get you to sit it.....
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Old 1st Jul 2006, 03:06
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They use it to support what they observe on the day, Like I said it is not used to wipe people off the list, everyone is individual. If someone shows they do not have team work and answer questions that support this on the personality profile then I assume they would use that in there final disision.
good luck sylphie! when is your assesment day?
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Old 1st Jul 2006, 03:19
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HoHum I'm interested to know why you hate JQ with a passion? Are they that bad an airline to work for? I can't see the difference between them and other low cost airlines what do they do differently thats really bad?
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