FYI, courtesy of
http://www.jetstar.com/aboutUs/workWithUs
I have pasted the CSM position, I have never seen an add that states you must have clean teeth, hair, nails etc etc. Are they setting high standards?
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At Jetstar we are focussed on delivering the lowest fares possible and ensuring our customers are delighted by our service. We need friendly enthusiastic and safety conscious Customer Service Managers for our Widebody operation (A330 and B787 Aircraft). Flights will operate to a number of exciting leisure destinations in Asia Pacific region.
Our Customer Service Managers are responsible for managing frontline staff who are fundamental to the success of our airline and the selection of Customer Service Managers is therefore of paramount importance. These leadership roles will be demanding and you will be required to apply a number of key skills including mentoring and onboard management of cabin crew to counselling and using your diplomatic skills to maintain our excellent and well-deserved customer focused reputation.
If you are:
Experienced in leading a team in a customer services environment
Comfortable in a selling role
Physically fit with a good attendance record in your current position
Over 18 years of age
Between 160cm and 183cm in height
Able to swim 50 metres fully clothed
An Australian Citizen or hold Permanent Residency Status
Fluent in English (both written and spoken)
Ideally possessing knowledge of a second language, in particular Japanese
Culturally aware and sensitive to those with special needs
Prepared to work unsociable hours, any day of the year, at any time including weekends
Ready to meet the challenge of dealing with people and demanding situations
Able to work under pressure and coordinate multiple time sensitive issues
Of professional appearance including Attire, Skin, Teeth, Nails, Hair, Personal Grooming No visible tattoos or body piercing (1 earring per ear is acceptable)
And in possession of:
A current Passport with 2 years validity
Current Senior first Aid Certificate with 12 months validity
Responsible Service of Alcohol Certificate
School Certificate (yr 10 or equivalent)
Qualify for or have the ability to hold and maintain appropriate visas if needed.
Then we can offer you:
A career in aviation within a growing company
New friends, fun, amazing opportunities and real job satisfaction
Generous travel benefits, giving you the opportunity to fly away on your days off.
Believe you're up to a new challenge?
Responsibilities Include:
To be successful, applicants must be able to demonstrate the ability to:
Perform cabin safety functions, including identifying safety matters, taking action to address safety matters and co-operating with other crew to reduce the risk of injury to passengers and Jetstar employees;
Provide excellent customer service during long sectors;
Ensure effective communication within the cabin and cockpit and with Jetstar Management to maintain an effective and harmonious working relationship;
Maintain skills, knowledge and physical ability to perform all emergency procedures;
Consistently display professional standards of behaviour and personal presentation.
Ideal Candidate Would Also Possess:
Working experience as a Flight Attendant
Qualified language skills, in particular Japanese.