I think your point contradicts itself, if customers will travel to save money, then why would they not choose another airline/holiday company who were even cheaper? If you are chasing the price sensitive market there is absolutely no brand loyalty. I don't see the logic in Jet2 competing with itself to offer the cheapest package. In your example they left £200 quid on the table, multiply that by 150-200 passengers per flight and you might begin to see the issue... Low Cost Carriers are not, necessarily, Low Cost to the customer, their operating costs are low, the airline can choose to pass this on as low fares, or not to.

Big announcement
 

So when is it and what is it???


Couldn't find anything on any other forums

HH6702, nothing is official until an announcement is official. So nobody really knows whether there will be an announcement until such time as its all signed off. So it's best just waiting to see.

So are we waiting an announcement about an announcement or just an announcement.....confused !

There is never ever a big announcement , it normally just get announced! The source of these "big announcement" rumours are usually crews bored in the cruise......

In response to OntimeexceptACARS, I understand that LS are very happy with progress at GLA, but I think people are beginning to miss my point. My initial point is that if LS can offer flights to TFS (for example) from every base - this including BFS, who of course is also busy with the 737-300WL's, then why not EDI? It is merely a logical suggestion, thus as opposed to the opening of a new base, which some people have suggested, and of course as a LCC, opening a brand new base costs a lot more that expanding at a current one. And with RYR effectively beginning to invade at GLA, I can see all the more reason for LS to fight back. And on another note, yes LS are happy with ops from GLA, but in terms of location, it is similar to MAN and LBA - which both an equal distance aprt, and offer such flights.

In response to janeyTA, travel agents, for example Dawson & Sanderson do add there own commission on top. It was like last time we tried to book a holiday with them through Jet2holidays, and they added almost £400 on top. I know this because I had done my research, and the Jet2holidays website stated the original price, without the +£400 they had quoted. After confronting them, and showing them the live price on my phone, they quickly realised, and after this said on this special circumstance, they would match the price that Jet2holidays had quoted online - of course, after phoning LS up. It later turned out that they have their own variant of the website, a one adapted for travel agents, with these extortionate additions on top.

And finally in response to brian_dromey, customers do travel to save money, and I understand that such brand loyalty does not exist - however, as stated above, Jet2holidays offer a much more attractive package, one with ATOL and ABTA protection, with transfers and check-in fees included. For Example, EZY might offer a holiday that is maybe £250 cheaper, but they do not have the option of the part payment scheme that Jet2holidays does. Added to thus, the 22kg baggage allowance, transfers etc. By the time you add your check-in fees and luggage, you'll find that it is often on par, if not more expensive to the customer, and of course with only one of the protections. Jet2holidays delivers the lowest costs to the customers, and in all saves a whole lot of money. Of course, its better to have that extra reassurance when travelling abroad.

Anyway, lets hope that the forthcoming announcement is going to be something big! :ok:

Belfast International has no QC's based anymore just 2 B737-300s (G-GDFB, G-GDFG) & a 1 B737-300F (G-CELW), will become 3 B737-300s & 1 B737-300F in S15. :)

Ericlday, nothing is official until it's announced publicly.. There are people working on things in the company which may never see the light of day, so until/unless there is a public announcement there's no point in speculation..

D & S often package their own, but unless you were spending thousands they're unlikely to put £400 on top. Jet2holidays reckon they're agent friendly when in reality they're not because they discount online, and the price Jet2holidays put on agents viewdata is a lot more expensive. The agent isn't adding the extra, the tour operator is. The agent price matching your online price has most likely taken a hit on that booking unless Jet2holidays agreed to pay the agent the difference. They can't stay in business if they take hits on a regular basis. If you wanted the online price you could have done the right thing, and booked online. That way the agent wouldn't have lost money or at best, made nothing.

Thus my point, you can book online with Jet2holidays, and pay using the part payment scheme, something that is simply not available via EZY, unless of course you venture to the local travel agents, where they will add their commision on. And that is a big KSP (Key Selling Point) of Jet2holidays - pay what you want, when you want until 10 weeks prior to departure, a feature that is fully endorsed by families all across the UK :ok:

So why didn't you book your Jet2holiday online instead of going to an agent?

Not true. You can pay a deposit on EZY holidays online. The agent's don't add the commission on. They sell at the price the tour operator loads onto their booking system, but the price the tour operator loads onto the agent's booking system is higher than the price they sell for online (apart from Thomas Cook who charge the same price no matter whether you book online, in store, or over the phone).

Yes, a deposit of often over or around 50% of your holiday! Lets say you are a family of 4, wanting to travel to TFS from EDI, during the summer, departing Fri 14th Aug. £1,788.08 - That's including the £12 admin fee, but without bags, or even transfers. Now, add the cheapest transfer, and 4x 20kg bags, and all of a sudden, the price is now £1,995.08, with an extortionate £947.92 DEPOSIT!

However, go with Jet2holidays on the same basis, but from GLA instead, your price is £1844.00 - that's with all bags and transfers, plus your ABTA and ATOL protection, and an in-resort rep! And of course, your deposit of only £240, means that you've secured your holiday for £707 less, and have overall paid just over £151 less :ok:

Jet2 738
 

It all depends on your market segment, i haven't seen Jet2 passenger numbers for 2014 but guess around 6m, easy jet are of course in a different league and to be honest market place.

The vast majority of people of people using low cost airlines are doing DIY holidays and with 90%+ of Booking.coms hotels you pay nothing until you turn up or have the option of cancelling 48 hours before, my personal observation of people using Jet2holidays.com is that of chasing a bargain and in most case could have put the same deal together other than transfers for less, yes Jet2 are ATOL protected, but you are a 100% safer in terms of the commercial risk with easyJet or Ryanair than Jet2 anyway.

The one advantage of booking a Jet2 holiday ( or any IT holiday) is that they have cradle to grave responsibility to sort it out when things go wrong, but in the South of England at least its a dying market for European traffic and Jet2 don't have a long haul product, even the last bastion of all inclusive the ski market is giving way to DIY, finally don't forget ATOL comes with a cost to the airline and the punter.

Book your flight well ahead and book your accommodation with any of the major online providers and you'll still pay less up front, plus you choose the level of accommodation you want, there is after all a reason why you can do MAN-TFS-MAN all inclusive with Jet2 for under £250 a head, a lot are crap hotels, but its the same with any IT airline

Forgive me, but I don't quite think that Jet2's target market is the upper class. LS cater for families, who tend to struggle when it comes to forking out masses of money upfront. Some families wouldn't even be able to go, if it wasn't for the crap hotels - but just remember, what might be a bin for you, could well be a goldmine for someone less wealthy.

I do understand where you are coming from, but scroll down a little, and you'll find some absolute gems - some great hotels, at reasonable prices. Jet2 have a wide range of accommodation - ranging from 2*, all the way up to your 5* luxury resorts. If you want 4* or 5*, Jet2 have got it. If you are on a budget, and only want a 2*/3* hotel, then Jet2holidays cater for you as well. After all, if you want to go high cost, and have a holiday of luxury, then ultimately, don't go Low Cost with a LCC. :ok:

RYR have only got where they are by cutting everything that costs money, even if this includes passenger/customer service. At least Jet2 are a genuine airline, an airline that can deliver your low costs, without lacking in customer care - something which Ryanair don't quite understand the concept of.

Hardly extortionate. TC and Thomson deposit is £200 a head. You obviously think Jet2Holidays are doing their customers a favour somehow, but having been on one a few years ago, I wouldn't book another. Mind, I wouldn't book a ready made package full stop. There's just no need to be so restricted with choice these days.

Jet2 738
 

Yes Ryanair have not historically put customer service at the top of their priority list.

Jet2 have grown off the back of using cheap to buy aircraft and have done very well with it they provide good value holidays but they offer no better value than Thomsons or TC

The only plus in buying old aircraft is the price, absolutely everything else is negative, I can't think of another airline of any size in the loco market or elsewhere that has never bought a new aircraft?

The classics are getting very long in the tooth now and block the flight levels ambling along at .73 I do hope they switch to Airbus as rumoured else where.

Jet B738
 

At least Jet2 are a genuine airline, an airline that can deliver your low costs, without lacking in customer care


I must disagree - the post travel department at Jet2 is second to...pretty much everyone bar Thomson


RYR are far better at customer service than LS have ever been and this is with them only really starting to try in the last few months.


They have clearly looked at every other airline to see what they do and then done it far better


LS have a lot to learn

"even the last bastion of all inclusive the ski market is giving way to DIY"


The highly respected Crystal Ski Annual Report suggests otherwise. Tour Operator organised holidays have declined less than independently organised ones since 2007. Source: Crystal | Ski Industry Report 2014


"LS have a lot to learn "


Many would disagree - just one example was the lengths they went to during the Volancic Ash episode to get everybody home.


Given that most of their growth has taken place during a deep recession I would suggest that their management has a lot to teach some of their long established competitors (just how many of them have been recruiting as many as Jet2?) I suspect many of their staff feel a lot happier than others that operate out of the same airports.


Finally, the market up north is very different to down south, an oft used phrase is up here is "we know what we like and we like what we know". Jet2 have served that market very successfully. It is no surprise that close to half the flights from LBA in the summer are to Iberia and its islands, the Tuscany visiting Intelligentsia may look down their noses at that but that's the way it is. ;)

So why would you not book another? Is there something wrong with the way Jet2holidays operate? And I back up what I said before - £947.92 is a colossal deposit - unless of course you have that sort of money to put down on the table. I understand that you can be limited with the amount of flexibility you get with a package, but in all fairness, someone you can post on here, obviously must be able tailor (or DIY) their own holiday. Put yourself in this scenario. You are a family of 4, who would like to go abroad, but don't know the ins and outs of holidays, airports, transfers, aircraft, and just manage to get by each month, with a little on the side now and again - basically a complete stranger to going on holiday. Now you could go barging through onto Sleazy holidays' website, find what you think is a bargain, and then be disheartened with the £1000 deposit you would have to pay - you know some people just don't have that sort of money ready to just whip from their pocket. The difference is, LS have a fixed deposit - £60pp, the lowest in the UK market. That's a massive saving, as opposed to paying half your holiday there and then. And then, you manage to justify Facelookbovvered's comment:

You see you tend to get these first when looking on EZY's website, as I said, flight only + hotel only. Easyjet only book the hotel on your behalf. The major difference between EZY and LS holidays, is that with LS, each resort has been assessed and rated by employed researchers, who stay there and determine whether the hotel would be fit for LS to offer - EZY skip that part. And of course, with LS, you get your in-resort rep, someone who you can call upon face to face should you have any problems, or even queries, as to where the best place to eat is, or what to do on your holiday. I know that when I went to TFS in August with LS, they had some excellent information on the wall, explaining who your rep is, and when they will be at the hotel. They also have an enormous folder, containing every little detail about the surrounding areas, where to eat, places to see - they even included over a page and a half worth of useful Spanish phrases, and of course, if you aren't a seasoned traveller, it is very comforting to have someone to talk to at the hotel at which you are saying. I must add that both TC and TOM had folders alongside the one from LS, but both of these together weren't even as wide as the one LS folder.

I think you will find that they do - not only do they provide everything that both of the stated carriers do, but they offer the biggest amount of luggage on the market - 22kg - that's an extra 46% than what they offer at only 15kg. And of course they do all of this at a fraction of the price in most cases.

I'll have you know that Jet2 have an absolutely superb team of engineers, and a fleet of aircraft that are impeccable, no matter the age at which they are. It is as if you don't like Jet2, as if you think that just because the aircraft are older, then they must be less safe - absolute nonsense. SAFETY is a number 1 priority at Jet2, something which comes above all else. Though of course you seem to think otherwise - but just remember, Jet2 have an impeccable safety record something which of course even BA don't have.

You really think that Jet2 would favour Airbus over Boeing! Absolute Ludicrous! Jet2 would never do an EZY, and switch to an Airbus fleet :yuk:. Do you realise how much that would cost! That would mean that Jet2 would have to find new engineers, an entire new spare parts library, and retrain the entire Jet2 company! You might as well just throw your business down the drain.

Exactly! What did Ryanair do in the crisis? NOTHING! - (Remember, that would cost money, and FR don't spend money) They did no where near the amount that Jet2 did to get everyone home. In bad weather like in Madeira, in September/October time, a Jet2 flight had to divert to TFS. What they could have done, is said, "You are here until we can get our flight back out - you will have to sort out your own accommodation". But, Jet2 didn't do that! They put every person on that flight (including flight only) up in a local hotel for the night, close to the airport, with no charge to pay. What would Ryanair have said? It's not our fault - exceptional circumstances! But of course, Jet2 didn't, so in terms of customer relations, let's just say that it is not Jet2 who have some learning to do! :=

I've just checked in for a friend and his wife who are going from EMA to Tenerife with Jet2. They chose their seats for them 29A and 28E. On the plan 28F was still free, why didn't they put him in that seat so they could sit together?
The answer probably is that he would have to pay to change his seat from 29A to 28F so he could sit with his wife. He is a very tight fisted chap and left his seats as they chose for him. Hard luck Jet2 you didn't get the extra £9. It would have gone towards getting some newer planes.