TUI airways-2
Join Date: Apr 2016
Location: 0ft
Posts: 192
Likes: 0
Received 0 Likes
on
0 Posts
And Bristol they use Swissport for underwing activities. Who are crap at the best of times and even worse at the worst of times.
Swissport are giving TUI a terrible terrible service at Manchester. I hope they don’t get a penny from TUI for the crap service they’ve provided.
Join Date: Nov 2019
Location: UK
Posts: 210
Likes: 0
Received 0 Likes
on
0 Posts
Yes, indeed bring back Britannia!
There were 13 of us that returned from a 43hr delay (or cancelled) flight on 27th May.
3 weeks later the compensation arrived for 11 of us...2 of our party haven't received the compo, apparently due to an on-going issue concerning the TUI compensation form not recognising some of the flight manifests (according to the TUI response on Facebook Messenger).
As for the vouchers, they haven't arrived at all yet for any of us!
How many days after arrival back in the UK should these be received?
* Phone calls - in a queue!
* FB Messenger - eventually get a response saying it's being worked on!
* TUI website - live chat always says agents are busy!
* Twitter - no response!
I assume going into the local TUI travel agents isn't an option?!
There were 13 of us that returned from a 43hr delay (or cancelled) flight on 27th May.
3 weeks later the compensation arrived for 11 of us...2 of our party haven't received the compo, apparently due to an on-going issue concerning the TUI compensation form not recognising some of the flight manifests (according to the TUI response on Facebook Messenger).
As for the vouchers, they haven't arrived at all yet for any of us!
How many days after arrival back in the UK should these be received?
* Phone calls - in a queue!
* FB Messenger - eventually get a response saying it's being worked on!
* TUI website - live chat always says agents are busy!
* Twitter - no response!
I assume going into the local TUI travel agents isn't an option?!
I don't want to do an X vs Y either, and have no connection with either, but it's very noticeable that Jet2, headed long term by Philip Meeson, exceptionally hands-on and knows what he wants in terms of a continuing business, organic growth, not hugely in hock to the banks, is a complete contrast to TUI, built up by buying up company after company with borrowed money that somehow has to be repaid, reporting to the Frankfurt and London stock exchanges, board wholly concentrated on share price, etc, etc.
Join Date: Apr 2018
Location: North of Watford Gap
Posts: 49
Likes: 0
Received 0 Likes
on
0 Posts
I have to agree with you. We’ve visited Mexico a few times and will try Cape Verde shortly. Both are captive TUI markets with no competition. Would love to see an
alternative.
I guess Cape Verde is more likely than Mexico but given many hotels are TUI/RIU; it won’t be easy for someone to come in and try their hand.
Thankfully, Jet2 are doing a great job in terms of offering and service to the main European resorts.
alternative.
I guess Cape Verde is more likely than Mexico but given many hotels are TUI/RIU; it won’t be easy for someone to come in and try their hand.
Thankfully, Jet2 are doing a great job in terms of offering and service to the main European resorts.
Join Date: Apr 2018
Location: North of Watford Gap
Posts: 49
Likes: 0
Received 0 Likes
on
0 Posts
Join Date: Jan 2005
Location: Not so many places currently
Age: 59
Posts: 3,613
Likes: 0
Received 0 Likes
on
0 Posts
Join Date: Jul 2018
Location: Yorkshire
Posts: 15
Likes: 0
Received 0 Likes
on
0 Posts
Long shot but worth an ask….
BY2662 has been cancelled all through June. During this time TUI we’re still selling tickets for the 02/07 onwards when it was supposed to restart. Looking at it today it doesn’t look like it’s now restarting until the 16th…..
im booked on with my troop for the 30th, does anybody think this is likely to be back on at all over the summer?
BY2662 has been cancelled all through June. During this time TUI we’re still selling tickets for the 02/07 onwards when it was supposed to restart. Looking at it today it doesn’t look like it’s now restarting until the 16th…..
im booked on with my troop for the 30th, does anybody think this is likely to be back on at all over the summer?
Join Date: Oct 2009
Location: Teesside
Posts: 556
Likes: 0
Received 0 Likes
on
0 Posts
Interesting discussion recently about how frequently TUI aircraft move around the bases during peak summer (ignoring leases). In the case of Newcastle, it would appear they don’t move much with their sole MAX (TUMJ) running the schedule now since late May - nearly two months without a change out.
Is this fairly normal do we know?
Is this fairly normal do we know?
Join Date: Jun 2020
Location: Newcastle
Posts: 138
Likes: 0
Received 0 Likes
on
0 Posts
Interesting discussion recently about how frequently TUI aircraft move around the bases during peak summer (ignoring leases). In the case of Newcastle, it would appear they don’t move much with their sole MAX (TUMJ) running the schedule now since late May - nearly two months without a change out.
Is this fairly normal do we know?
Is this fairly normal do we know?
Join Date: May 2019
Location: Uk
Posts: 236
Likes: 0
Received 0 Likes
on
0 Posts
no insider knowledge but in the summer each aircraft seems to spend 2-3 months at NCL, so my guess is it will change soon! Reasons for changing seem to be varied. But as the aircraft usually just continues to fly from the next ‘base’ I wondered if it was a requirement by either the airliner or regulator for a different engineering team To take a look at it after it had been away from a main base for a while.