TUI airways-2

Join Date: Nov 2020
Location: Leicester
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Join Date: Dec 2000
Location: Manchester, England
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Set off for Antalya yesterday but diverted back to MAN after some holding for a 23L landing. Reportedly a leading edge flaps issue.
Join Date: Oct 2009
Location: Teesside
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Join Date: Sep 2012
Location: Birmingham
Age: 40
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Seems to be flying again now. Looks to me like there is a disproportionate number of delays and diversions associated with the two 767s. Not helped by the fact there are only two of them I’m sure. Still a couple flying for TUI in Europe - don’t know if these are performing better.
To be honest I'd take the Wamos jet anyday. The sooner TUI retire the B767s the better. They're tired and the APU failed while on the ground.
Join Date: Jan 2007
Location: Swindon
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Not to turn it into jet2 v TUI. But Birmingham they have 4 smart lynx aircraft which lets face it are not the best ACMI operator.
And Bristol they use Swissport for underwing activities. Who are crap at the best of times and even worse at the worst of times.
Swissport are giving TUI a terrible terrible service at Manchester. I hope they don’t get a penny from TUI for the crap service they’ve provided.
And Bristol they use Swissport for underwing activities. Who are crap at the best of times and even worse at the worst of times.
Swissport are giving TUI a terrible terrible service at Manchester. I hope they don’t get a penny from TUI for the crap service they’ve provided.
Join Date: Sep 2007
Location: Derby
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Sorry for your wait. Apart from a general shortage of staff, yesterday there were no Bristol based staff on site who could operate the hi-lift loader needed to get the containers off the aircraft. Arrangements had been made for out-of-base staff to come in and operate it but for various reasons they were delayed two hours getting onto the airfield.
Join Date: Jan 2007
Location: Swindon
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Sorry for your wait. Apart from a general shortage of staff, yesterday there were no Bristol based staff on site who could operate the hi-lift loader needed to get the containers off the aircraft. Arrangements had been made for out-of-base staff to come in and operate it but for various reasons they were delayed two hours getting onto the airfield.
Apparently the same was true of the previous TUI flight that landed 2am ish. They had to wait two hours also with no info.
After a long haul night flight you can imagine tempers were short with some other passengers. I think people were mostly angry with the lack of info and representation rather than the delay itself. Of course then the baggage belt broke down too!
It was my first time using TUI long haul instead of my usual VS or BA. Have to say I was really
impressed with them and Bristol Airport. This ending just soured the experience a little!
Last edited by regularpassenger; 29th Aug 2022 at 18:58.
A TUI feel good news story
Good news TUI story -
This week in a heartwarming story in the Press reports a TFS-EMA TUI flight Captain returned his 737 to the gate at Tenerife (the 737 was already at the runway) to go back for a Dad and his 7yo daughter who had lost her passport at Duty Free...
(We have all done this haven't we !)
The little girls passport was soon found but the 737 had already pushed back and taxied - The TUI ground staff had kindly said they could go on the next MAN flight in a few hours, no charge, but the Ground Agents still called the aircraft to let them know (and the rest of the family on board) but the skipper returned to the gate and got them on -
TUI at TFS said sorry but your bags won't go back on, and they quickly joined the rest of their family on board - - but the loaders still got the luggage on!
All round team effort with a 'can do' result.
The Family have said the TUI ground staff and all the TUI CREW went over and above and were truly marvellous
This week in a heartwarming story in the Press reports a TFS-EMA TUI flight Captain returned his 737 to the gate at Tenerife (the 737 was already at the runway) to go back for a Dad and his 7yo daughter who had lost her passport at Duty Free...
(We have all done this haven't we !)
The little girls passport was soon found but the 737 had already pushed back and taxied - The TUI ground staff had kindly said they could go on the next MAN flight in a few hours, no charge, but the Ground Agents still called the aircraft to let them know (and the rest of the family on board) but the skipper returned to the gate and got them on -
TUI at TFS said sorry but your bags won't go back on, and they quickly joined the rest of their family on board - - but the loaders still got the luggage on!
All round team effort with a 'can do' result.
The Family have said the TUI ground staff and all the TUI CREW went over and above and were truly marvellous

Join Date: Oct 2004
Location: UK
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Read that yesterday. It is really good when a customer of any business accentuates a positive to counter the whinges and moans that get picked up from social media by junk online 'news feeds' (Reach group comes to mind) and trashes businesses, often unjustifiably.
Congratulations to all involved in this good news story.
Congratulations to all involved in this good news story.
Join Date: Jan 2005
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Got to agree, nice to see some positive feedback.
As for Reach, note for any advertisement agencies who spend money on sites with embedded Reach, I exit straight away and block them. Zero reading your spam from me!
As for Reach, note for any advertisement agencies who spend money on sites with embedded Reach, I exit straight away and block them. Zero reading your spam from me!
Join Date: Apr 2008
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Join Date: Apr 2008
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Join Date: Jul 2014
Location: London
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Although I guess if they are cut to just 2 long haul, from 4 - they could probably alternate with another airport's long haul pattern? Which could see the 787 short haul plan at Bristol be replaced by 738s?