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Thread: TUI airways-2
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Old 29th Jun 2022, 17:44
  #783 (permalink)  
MANFAN
 
Join Date: Nov 2019
Location: UK
Posts: 219
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Yes, indeed bring back Britannia!

There were 13 of us that returned from a 43hr delay (or cancelled) flight on 27th May.
3 weeks later the compensation arrived for 11 of us...2 of our party haven't received the compo, apparently due to an on-going issue concerning the TUI compensation form not recognising some of the flight manifests (according to the TUI response on Facebook Messenger).

As for the vouchers, they haven't arrived at all yet for any of us!
How many days after arrival back in the UK should these be received?

* Phone calls - in a queue!
* FB Messenger - eventually get a response saying it's being worked on!
* TUI website - live chat always says agents are busy!
* Twitter - no response!

I assume going into the local TUI travel agents isn't an option?!




MANFAN is offline