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British Airways

Old 20th Sep 2020, 11:00
  #881 (permalink)  
 
Join Date: Sep 2002
Location: Middlesesx
Posts: 2,063
Well they will not read your comments if they at work at BA as this is a barred site there! As ex BA I agree with so many of the comments the current situation has been handled poorly. It reminds me of the fiasco when BA opened Terminal 5, that was also a shambles. I acknowledge the times we are in but communication is still possible?

I very much expect there to be a phase 2 and 3 for further redundancies or contracting out. It is already evident that the 1000+ ramp operation will be outed.
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Old 20th Sep 2020, 11:29
  #882 (permalink)  
 
Join Date: Feb 2001
Location: The Winchester
Posts: 5,840
Originally Posted by HZ123 View Post
Well they will not read your comments if they at work at BA as this is a barred site there!


Just for clarity/accuracy before that comment sets too many hares running.

It has certainly been possible to read/post on PPRuNe from within the confines of the BA "estate" and on company provided mobile devices, quite possibly still is...where there might have been issues/block on accessing using some of the PCs on site..

At least one BA manager was actively and openly contributing to the recruitment related sub-forum here at PPRuNe within the last year or two.
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Old 20th Sep 2020, 11:59
  #883 (permalink)  
 
Join Date: May 2011
Location: IOM
Posts: 910
Originally Posted by Robin757 View Post
I see BA are getting criticised on the BBC news website for giving people vouchers when they expressly asked for a refund when going on line. As a former IT ticketing and reservations project manager when will these companies learn if people start shouting that something is not working properly then it damn well isn’t working properly and there is a software fault. Clearly this fault must be complex and occasional which is why it was never discovered during the functionality testing stage.
The post office is a classic example of this having taken to court postmasters who they said were engaged in fraud when it was their accountancy system was wrong.
BA by digging in and denying anything is wrong has the ultimate effect of putting people off booking anything (me included who wants to go to Zurich next year). How the hell will the aviation industry recover when the airlines behave like this?
I hope somebody from BA reads this and sorts this out including giving back these poor people their money. I might book my flight for next year then.
Having recently tried to cancel some reward flights, the only option given to me was a voucher. No option for cash refund.
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Old 20th Sep 2020, 14:56
  #884 (permalink)  
 
Join Date: Jun 2020
Location: London
Posts: 19
Presumably you are talking about flights using Avios points.....I doubt whether you would be entitled to a cash refund. Maybe for any charges etc you paid money for.
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Old 20th Sep 2020, 15:13
  #885 (permalink)  
 
Join Date: May 2011
Location: IOM
Posts: 910
Originally Posted by Jamesair1 View Post
Presumably you are talking about flights using Avios points.....I doubt whether you would be entitled to a cash refund. Maybe for any charges etc you paid money for.
For the cash element (taxes/charges), only a voucher was offered.
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Old 20th Sep 2020, 15:14
  #886 (permalink)  
 
Join Date: Mar 2013
Location: UK
Age: 50
Posts: 1,073
interesting to see Rossyia taking 7 G-BGYx registered ex-BA 744’s. Especially as they're RR powered.
Wonder what they’ll do with internal cabin. They’ll prob get them for a ‘steal’ and even if they last a few years with cheap Russian fuel and loads of spares it might not be a bad deal as very well maintained. Maybe they’ll take some BA pilots and crew?
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Old 20th Sep 2020, 15:51
  #887 (permalink)  
 
Join Date: Jun 2000
Location: UK
Age: 56
Posts: 2,415
As far as I can see all of Rossiya's existing 744 fleet have high-density seat fits (>500) and I believe they are used a holiday people-movers.

Some of Corsairs 744's, that are now also sat at Kemble may have been a better fit for that type of operation, but there could be lots of reasons why not!
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Old 20th Sep 2020, 16:40
  #888 (permalink)  
 
Join Date: Jul 2002
Location: Lichfield UK
Posts: 154
Originally Posted by JSCL View Post
For the cash element (taxes/charges), only a voucher was offered.
I find that surprising. I have had to cancel two reward flights in recent months, the last one on Friday. The refunded Avios were back in my account as I put the phone down and there wasn't even a discussion about the cash element, the agent simply told me that it would be returned to my payment card within 7 days.

Excellent service (as usual).
RealFish is offline  
Old 20th Sep 2020, 16:47
  #889 (permalink)  
 
Join Date: Aug 2001
Location: Greater Aldergrove
Age: 49
Posts: 797
I know with all that is going on, it's not exactly a priority...but is there any suggestions that one of the 744s (or more) could be held for preservation?
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Old 20th Sep 2020, 16:56
  #890 (permalink)  
 
Join Date: Feb 2001
Location: The Winchester
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Originally Posted by NWSRG View Post
I know with all that is going on, it's not exactly a priority...but is there any suggestions that one of the 744s (or more) could be held for preservation?
No, no serious thoughts that I have heard of...the balance sheet won't allow for it.

TBH, and this is a personal POV from somebody with >10000hrs on BA 744's - if there's any money sloshing around I would rather see it used to help keep staff in jobs than used on a preservation project.
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Old 20th Sep 2020, 17:21
  #891 (permalink)  
 
Join Date: Aug 2001
Location: Greater Aldergrove
Age: 49
Posts: 797
Originally Posted by wiggy View Post
No, no serious thoughts that I have heard of...the balance sheet won't allow for it.

TBH, and this is a personal POV from somebody with >10000hrs on BA 744's - if there's any money sloshing around I would rather see it used to help keep staff in jobs than used on a preservation project.
Totally get that...but even a donation to a museum would be a nice gesture. Although, if there's still value in the airframes, as the Rossiya deal suggests, then clearly that comes first. Just that when the dust on all this finally settles, it would be nice to have something to remember the 50 years of 747s at BA by.
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Old 20th Sep 2020, 17:33
  #892 (permalink)  
 
Join Date: Aug 2008
Location: bishops stortford herts
Posts: 1,452
The retro BOAC livery is one of the aeroplanes being taken by Rossiya.
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Old 20th Sep 2020, 18:59
  #893 (permalink)  
 
Join Date: Sep 2010
Location: UK
Posts: 873
Originally Posted by southside bobby View Post
The retro BOAC livery is one of the aeroplanes being taken by Rossiya.
Just a brainstorm thought. Would it be a good commercial move for them to retain the BOAC livery and gain a fair bit of publicity and a lot of ‘nostalgia’ business if marketed properly?
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Old 21st Sep 2020, 15:31
  #894 (permalink)  
wub
 
Join Date: May 2002
Location: Scotland
Posts: 1,061
Fake news apparently:

https://samchui.com/2020/09/21/rossi.../#.X2jG4C2ZNUN
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Old 25th Sep 2020, 12:25
  #895 (permalink)  
 
Join Date: Oct 2017
Location: London
Posts: 239
BA Crew apparently placed into a Chinese "Quarantine Camp".

Link to the s*n, so likely 80% exaggerated, but bad nonetheless.

https://www.thesun.co.uk/news/127586...a-coronavirus/
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Old 25th Sep 2020, 13:54
  #896 (permalink)  
 
Join Date: Apr 2008
Location: Somewhere
Posts: 808
Originally Posted by USERNAME_ View Post
BA Crew apparently placed into a Chinese "Quarantine Camp".

Link to the s*n, so likely 80% exaggerated, but bad nonetheless.

https://www.thesun.co.uk/news/127586...a-coronavirus/
What is bad about it? Sounds like a sensible move rather than allowing the crew member to bring the virus back in to the U.K. it may not be comfortable but I’m sure BA don’t really have much of a say over it.
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Old 25th Sep 2020, 14:06
  #897 (permalink)  
 
Join Date: Mar 2016
Location: From UK
Posts: 58
Originally Posted by USERNAME_ View Post
BA Crew apparently placed into a Chinese "Quarantine Camp".

Link to the s*n, so likely 80% exaggerated, but bad nonetheless.

https://www.thesun.co.uk/news/127586...a-coronavirus/
To describe it as a concentration camp is actually highly offensive. It's a camp thrown together from next to nothing to to house people quarantined in Hong Kong. Hong Kong quarantine rules are different to those in mainland China - though, no doubt, a positive result would have seen the same happen there too. She's in a private air-conditioned room that's clean and has its own bathroom.

To say that she is 'starving' is also nonsense. The article even shows a picture of a menu with multiple options of food for breakfast including what Hong Kong would consider to be a 'western option'. When she told the camp staff she was hungry she was given additional packet noodles and biscuits. I'm pretty sure the food isn't great, but it would be edible.

https://edition.cnn.com/2020/04/09/h...hnk/index.html
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