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Old 4th Jul 2011, 15:04
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Offerte introvabili e supplementi L' Antitrust multa Ryanair - Corriere della Sera

Ryanair has been ruled guilty of misleading advertising on price fees and other irregularities by Italian Antitrust commitee.and fined 500 k€ for fraudulent business conducts.

Link in English, by babelfish: Risultati della traduzione per http://www.corriere.it/economia/11_luglio_04/ryanair-multa-antitrust_247905e8-a632-11e0-89e0-8d6a92cad76e.shtml.
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Old 4th Jul 2011, 15:12
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^^
Very strange. Given that the OFT has only just made it's ruling about price transparency, it seems bizarre that FR are being fined for these breaches before that ruling. The article does start "LONDON" so I assume this is a UK fine.
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Old 4th Jul 2011, 15:12
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Racedo no point in saying anything good about Ryanair as on here people don't like to hear it.

This winter Ryanair will grow there base in BCN from 9 up to 14 aircraft. New routes will be added. A meeting on slots was held recently. 11 aircraft confirmed but FR have asked to base 3 more to bring it to 14. Currently there are 9 based since last September 2010.
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Old 4th Jul 2011, 15:18
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This winter Ryanair will grow there base in BCN from 9 up to 14 aircraft. New routes will be added. A meeting on slots was held recently. 11 aircraft confirmed but FR have asked to base 3 more to bring it to 14
Jamie2K9; apart from the fact that Reus is closing this shows that the launch of a base at ElPrat has been successful. Perhaps the experience here will lead to lots of other major airport hubs being added and while they had some already, El Prat was launched at a time when MOL said Fr would start operating from many Primary Airports.

Have to say Jamie your are an absolutely excellent source of information!!

EI-BUD
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Old 4th Jul 2011, 15:21
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A while ago FR said they want 30% of european airports served to be major ones.
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Old 4th Jul 2011, 16:09
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Obviously the sense of humour by-pass operation was very sucessful in the case of some of the posters here
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Old 4th Jul 2011, 16:48
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The perseption of Ryanair is very selective and many will have their own personal opinions on whether to avoid totally, fly with reluctance or believe FR is the best thing to have happened in recent aviation history. As these are personal opinions they could be argued until the cows come home.

However on the comment about bashing FR compared to the other low cost carriers, personally I feel FR have brought this on themselves. Michael O'Leary (and thus FR) often act in a controversial, arrogant and obnoxious manner, whether justified or not, so this stirs tensions and emotions. If Ryanair's public relations were a little more sophisticated and professional, I think people would not have the opinion of an arrogant company putting itself on a pedestal, and thus want to knock it down.

Easyjet et al mostly just seem to bubble away, doing what they do fairly quietly and contently and so not drawing much attention. But with FR constantly in the media, controversial advertising, out spoken about this and that, etc, only gives the wider public (and those with aviation knowledge) more of a reason to speak back and I suppose bash. Over the past number of years it has now got so commonplace, that the militant FR now have an equally militant public bashlash going on. Some of this may be purely unfounded as blueplatinum mentioned, however this culture I feel has grown out of FR own actions and public relations.
Nail, Hit, Head.

I'm not an FR basher, I don't particularly like them but I can appreciate the success story that MOL has created and I will not discredit them at any given opportunity just because they aren't my favourite airline or represent what I believe the industry is about.

However, it's PR does tend to stick two fingers up at anyone whether that by competition, the authorities and even passengers. There are one or two out spoken views of MOL that i agree with (i.e ash cloud disruption/provision) but he is generally a bit too outspoken. Also, the constant cost cutting exercises hit a chord with many passengers regardless of whether they are PR stunts or not. It's amazing how many passengers truly believe they have to pay to use the toilet. I think we're at a point now where we have reached the bottom of what people think is acceptable. Buy on board, pay for hold bags and pay for priority boarding is widely accepted now but I don't think there is an appeitite for anything else and so when these ideas are put out into the open arena, like BFS101 has said, it can turn passengers against them.

I work for EZY and there are ways that they can do things better but (and I maybe biased) the orange brigade have always had the onboard crews to make up for any short fallings. Easyjet crews are by and large widely complimented on their customer service and personality. Plus on an anecdotal level, we quite often get the "way ahead of Ryanair" comments.

There will always be this argument about Ryanair. Those who don't like them will always go OTT whilst those who do always seek to defend them all the way. I don't particularly like Ryanair but I recognise their success and what they're good at but there is a whole host of other issues that I don't agree with.
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Old 4th Jul 2011, 17:52
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I work for EZY and there are ways that they can do things better but (and I maybe biased) the orange brigade have always had the onboard crews to make up for any short fallings. Easyjet crews are by and large widely complimented on their customer service and personality. Plus on an anecdotal level, we quite often get the "way ahead of Ryanair" comments.
I'm sure there are many crew members on board EZY who take great pride in their service but I have yet to see it. I remember flying home on the 23rd December from LGW, and for the week before I panicked that the flight would go ahead to BFS due to the weather. I get on board the aircraft and a fellow passenger and I were disgusted by the fasct that the girl in charge of the buy on board trolley got to row 5 met a friend and chatted for a whole 15 mins! My flight was delayed, I'd rushed straight from work and I was starving... when I'm at work I don't chat to friends from outside and I expect the same from cabin crew. I also don't appreciate the jokeyness, I'm not a particularly good flyer (the result of watching too much air crash investigation) but I want professional/responsible staff who don't laugh on the tannoy, or amongst themselves.

One can fault RYR all they want, but you can never fault the professionalism of their cabin crew!
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Old 4th Jul 2011, 18:02
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I'm sure there are many crew members on board EZY who take great pride in their service but I have yet to see it. I remember flying home on the 23rd December from LGW, and for the week before I panicked that the flight would go ahead to BFS due to the weather. I get on board the aircraft and a fellow passenger and I were disgusted by the fasct that the girl in charge of the buy on board trolley got to row 5 met a friend and chatted for a whole 15 mins! My flight was delayed, I'd rushed straight from work and I was starving... when I'm at work I don't chat to friends from outside and I expect the same from cabin crew. I also don't appreciate the jokeyness, I'm not a particularly good flyer (the result of watching too much air crash investigation) but I want professional/responsible staff who don't laugh on the tannoy, or amongst themselves.
I would suggest that it is unfair to judge any airline based on one single flight.

On what basis do you think that cabin crew who laugh are not professional/responsible ?
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Old 4th Jul 2011, 18:06
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I also don't appreciate the jokeyness, I'm not a particularly good flyer (the result of watching too much air crash investigation) but I want professional/responsible staff who don't laugh on the tannoy, or amongst themselves.
I'm the complete opposite, which is why I rate Southwest so highly, their crews have a laugh while still delivering the required standards expected by passengers, I can't be doing with stuck up crew who don't look like they are enjoying themselves.

The best work places are those where staff are allowed a bit of freedom to express themselves and have fun, it would be a sad state of affairs if an airline frowned upon it's staff having a joke amongst themselves and the passengers.
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Old 4th Jul 2011, 18:06
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I don't judge by a single flight/crew member. If I did, I'd have a poor opinion of BA when a female crew member shouted F#%K SAKE on a flight back from New York in April just because the cabin lights dimmed as she was handing out UK Entry cards.
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Old 4th Jul 2011, 18:24
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Northerncounties

You seem to attract sub-standard cabin crew!!

MM
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Old 4th Jul 2011, 18:30
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I'm sure there are many crew members on board EZY who take great pride in their service but I have yet to see it. I remember flying home on the 23rd December from LGW, and for the week before I panicked that the flight would go ahead to BFS due to the weather. I get on board the aircraft and a fellow passenger and I were disgusted by the fasct that the girl in charge of the buy on board trolley got to row 5 met a friend and chatted for a whole 15 mins! My flight was delayed, I'd rushed straight from work and I was starving... when I'm at work I don't chat to friends from outside and I expect the same from cabin crew. I also don't appreciate the jokeyness, I'm not a particularly good flyer (the result of watching too much air crash investigation) but I want professional/responsible staff who don't laugh on the tannoy, or amongst themselves.

One can fault RYR all they want, but you can never fault the professionalism of their cabin crew!
One flight and one crew member which is why i said "by and large". I'm not naieve to think that there are employees out there who don't let the side down but Easyjet crew have a good reputation. As an ex GB'er who was trained "the BA way" if you like I have always been impressed by Easy crew and their down to earth-ness which IMO plays no small part in the fact they are generally well thought of amongst passengers.

I've laughed on the PA before, unintentionally if something has happened in the galley or if I have said something by mistake or cocked a PA up. With the latter, passengers are usually the first to laugh anyway. The key is not to become stupid with it......if you can't stop laughing, stop the PA. I can tell you that actually Easyjet are **** hot with PA standards and cracking jokes/comments on boarding PA's/demo's etc is forbidden.

Laughing amongst themselves......well why can't they? I laugh in the galley whilst working (they are open galley's fair enough) but when i laugh with my colleagues in the cabin we always involve passengers and it will very much depend on the route.

We all have different views on professionalism the key is everything has to be in context. Crackin jokes and having banter with crew and pax on a Wedneday morning ZRH might not always be appropriate but adopt the straight laced yes sir/sorry sir robot approach on a Thursday night Tenerife and crew all to often get labelled as stuck up.

All i meant was that, whilst Easyjet can improve in several ways IMO, if you read Skytrax trip reviews, the crew are quite often complimented......even on the worst reviews.
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Old 4th Jul 2011, 18:38
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You seem to attract sub-standard cabin crew!!
That I must but there were also two very nice crew on that JFK - LHR flight as well!

I can be guilty of being loud in work I suppose but all I meant was because I'm such a bad flyer I fell safer in FR because they may be more "robot" like (or my view of professional) I feel that no matter what happens they'll remain that way.

I suppose I could have been cranky with the one crew member in december too because I was tired, stressed and just wanted a sandwich or/and a cider!
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Old 4th Jul 2011, 18:44
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If I did, I'd have a poor opinion of BA when a female crew member shouted F#%K SAKE on a flight back from New York in April just because the cabin lights dimmed as she was handing out UK Entry cards.
I find that hard to believe. An exaggeration for sure. Was she laughing at the time?
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Old 4th Jul 2011, 19:07
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She didn't laugh, I thought she was nice to at first, but she... proclaimed F#%K sake loudly enough to be audible from 6-7 rows away whilst the plane was taxing.
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Old 4th Jul 2011, 19:17
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She didn't laugh, I thought she was nice to at first, but she... proclaimed F#%K sake loudly enough to be audible from 6-7 rows away whilst the plane was taxing.
She might still have been nice. Just because she swore. On this occasion, I can't fault you for highlighting it in a negative way but "****" has slipped out of my mouth before. I didn't mean to, I wasn't the first to do it and I won't be the last. Make an habit of it or use it willy nilly and it becomes an issue. It doesn't make you a bad crew member though. On an EK flight earlier in the year a crew member said **** when she dropped a tray on the spare seat next to me. I just laughed....it was obvious it just slipped out but she was a great crew member from what I could see. Ironically, the couple of immaculate looking, very quiet yet very polite Asian girls were not so **** hot when it came to certain safety related duties. Horses for courses.
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Old 4th Jul 2011, 19:55
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So, at 20.50 no Manchester announcement?
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Old 4th Jul 2011, 19:57
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So, at 20.50 no Manchester announcement?
Its tomorrow around 10 or 11.
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Old 4th Jul 2011, 20:14
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Jamie, quick question - can the announcement be watched live from internet streaming or do we have to wait for press release?
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