Ryanair - 7
Join Date: Feb 2009
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Ryanair
Some people might not like the way Ryanair calculates what it charges passengers. On the other hand 70m bookings this year suggest a lot of people are ok with it - after all, when you get to the section of the booking that shows the total price you can always abort the booking and go elsewhere
Join Date: Jun 2010
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Ryanair have suspended seven of there nine routes for winter 2010/11. Flights will operate to London Stansted (3 weekly) and Dublin (2 weekly) for winter. Ryanair wouldn't say if the routes would return for summer 2011.
The reason for these route cuts is failure of the Murcian Government to promote tourism.
The reason for these route cuts is failure of the Murcian Government to promote tourism.
Join Date: Aug 2006
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Just wondering how much BVA differs from other airports in FR's network. So many W-patterns as nowhere else.
The article published yesterday on tourmag.com referred to these issues
« Au vu du nombre de destinations desservies à Beauvais, nous pourrions très facilement en faire une base mais pour différentes raisons, il n’est pas prévu de le faire dans un avenir proche », estime Janita Govinden, sales & marketing executive.
La compagnie irlandaise attend la décision du tribunal d’Aix en Provence à propos du statut de ses employés à Marseille qui travaillent avec un contrat irlandais.
« Avant ce jugement qui devrait intervenir en novembre, il n’est pas question d’envisager l’ouverture d’une autre base française », explique Janita Govinden.
Ryanair a d’ailleurs laissé entendre qu’elle pourrait fermer la base de Marseille si le jugement était en sa défaveur…
"Given the number of destinations in Beauvais, we could very easily open a base, but for different reasons, it is not intended to do so in the near future," estimates Janita Govinden, sales and marketing executive.La compagnie irlandaise attend la décision du tribunal d’Aix en Provence à propos du statut de ses employés à Marseille qui travaillent avec un contrat irlandais.
« Avant ce jugement qui devrait intervenir en novembre, il n’est pas question d’envisager l’ouverture d’une autre base française », explique Janita Govinden.
Ryanair a d’ailleurs laissé entendre qu’elle pourrait fermer la base de Marseille si le jugement était en sa défaveur…
The Irish company is awaiting the decision of the court of Aix en Provence on the status of its employees working in Marseille with an Irish contract.
"Before the ruling which is expected in November, the opening of another French base cannot be considered," says Janita Govinden.
Moreover, Ryanair suggested that it could close the base of Marseille if the ruling was against them ...
Join Date: Nov 1999
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nowt to do with the Murcian authorities not promoting. Ryanair might one day hit upon the idea of not relying on others to splash some money advertising their routes, but as they are miserly I doubt that would happen.
Join Date: Jun 2010
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Ryanair won't open a base in Paris BVA airport as a lot of flights have to be diverted and every diverted flight costs money. Even though ILS CAT III won't be braught into operation until at least November. Flights cannot arrive or depart between 11:30pm - 7:00am. because of the night flying ban. Most Ryanair flights depart around 6:30 and don't arrive until around 11:45pm so a base in BVA would not work. A Ryanair a/c based somewhere else could make more money.
A new Terminal is due to open by the end of 2010
A new Terminal is due to open by the end of 2010
Join Date: Nov 2009
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On the subject of Murcia, the new regional airport of Murcia Province at Corvera, which is about 15 - 20 minutes drive inland from Murcia - San Javier is due to open in summer 2011, to the best of my knowledge, there are currently no airlines banging on the door to use it - except maybe FR ???
The new airport project, which is many years delayed and millions over budget had to be bailed out by the regional government when the developer ran into financial problems late last year; the project would have been stopped before completion without their intervention.
Interestingly EZY have also canned Murcia from Bristol and Newcastle this winter and have dramatically reduced their service from LGW, another candidate for Covera when ever it may open?
The new airport project, which is many years delayed and millions over budget had to be bailed out by the regional government when the developer ran into financial problems late last year; the project would have been stopped before completion without their intervention.
Interestingly EZY have also canned Murcia from Bristol and Newcastle this winter and have dramatically reduced their service from LGW, another candidate for Covera when ever it may open?
Join Date: Apr 2005
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"Before the ruling which is expected in November, the opening of another French base cannot be considered," says Janita Govinden.
The above reason is the main problem, which is more then very likely insurmountable. A CATIII is just a matter of time and money in BVA case. Until then the answer is more and more W patterns.
Join Date: Mar 2008
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HI Myself and the family flew from Ire west Knock to faro last week and both times flights were ahead of time going out 23 minutes and comming back 12 minutes.
Food on board was to say the lease was pure crap and costly and will not be buying it again but will fly again with ryanair.
Food on board was to say the lease was pure crap and costly and will not be buying it again but will fly again with ryanair.
Join Date: Oct 2008
Location: MIA-IBZ
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Fresh Food
The fresh food really does depend on where the a/c is based, I must admit most the european bases have really bad fresh food, the UK and Irelands fresh food is to a good standard. I personally think Dublin has the best fresh food!
The fresh food prices went down about to months ago, with a basic sandwish starting from only 3euro, and something like BLT or chicken salad 4.50 euro. Since the managers in Dublin have changed the prices, the sales have gone up.
Just on a moaning note, esp pax with second homes who come with drinks from boots and a sandwich from home. You are now helping the low fares, ryanair has a set target per pax, if we dont get the money out u from sales in the long run the tickets will go up or maybe even the routes dropped, we have seen his in EMA with several french second home owner flights. Come on just spend 2 two.
fr-
The fresh food prices went down about to months ago, with a basic sandwish starting from only 3euro, and something like BLT or chicken salad 4.50 euro. Since the managers in Dublin have changed the prices, the sales have gone up.
Just on a moaning note, esp pax with second homes who come with drinks from boots and a sandwich from home. You are now helping the low fares, ryanair has a set target per pax, if we dont get the money out u from sales in the long run the tickets will go up or maybe even the routes dropped, we have seen his in EMA with several french second home owner flights. Come on just spend 2 two.
fr-
Join Date: Aug 2007
Location: cheshire
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When baggage charges escalate as they have in the summer. Its makes more sense to take a ferry with as much luggage as you want and avoid costly car rental too.
Not sure how long it will be before the OFT clamp down on the online check in charge. Your HAVE to check in somehow be it online or at the aiprort so as this is a compulsory charge why have they got away with it until now?
Surely the options of fleecing passengers is running short now. Forget about the pure pr spin of loo charges etc etc. and when that happens punters will increasingly be choosing Ryanair whey they offer value and others where there is a more competative/customer friendly alternative.
If FR came out now with a new customer focused initiative they could shock the low cost world and convert the cynics... I hope they do.
Not sure how long it will be before the OFT clamp down on the online check in charge. Your HAVE to check in somehow be it online or at the aiprort so as this is a compulsory charge why have they got away with it until now?
Surely the options of fleecing passengers is running short now. Forget about the pure pr spin of loo charges etc etc. and when that happens punters will increasingly be choosing Ryanair whey they offer value and others where there is a more competative/customer friendly alternative.
If FR came out now with a new customer focused initiative they could shock the low cost world and convert the cynics... I hope they do.
Join Date: Oct 2008
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I know what you mean about the online checkin, i personally dont agree with it either.
As for customer service, most of the crew really do try hard, but the crew are put under so much pressure, either it being time to make slots, or more like how much the average spend is. But if you ask most crew, all of us love it when a pax gets off and says its been a lovely flight.
Might i also add, over the last year or so, the average time crew have spent in the company as got longer, and i think this has helped some gain much needed customer service skills. For any of our new crews it will be their first job from leaving college/university, and do no have any experience dealing with customers. The days of crew being in the company for 12 months then being a number one has long gone.
Just out of interest what would make the ryanair experience more enjoyable for you? And what would you like to see on the inflight bar service/price.. p.s. a hot drink is now 3euro/£2.60
fr-
As for customer service, most of the crew really do try hard, but the crew are put under so much pressure, either it being time to make slots, or more like how much the average spend is. But if you ask most crew, all of us love it when a pax gets off and says its been a lovely flight.
Might i also add, over the last year or so, the average time crew have spent in the company as got longer, and i think this has helped some gain much needed customer service skills. For any of our new crews it will be their first job from leaving college/university, and do no have any experience dealing with customers. The days of crew being in the company for 12 months then being a number one has long gone.
Just out of interest what would make the ryanair experience more enjoyable for you? And what would you like to see on the inflight bar service/price.. p.s. a hot drink is now 3euro/£2.60
fr-
Join Date: Aug 2009
Location: London
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For me FR cabin crew have improved markedly over the last few years, notably when they first started employing east europeans and some of the mediterranean staff. I'm not sure what they'd be like in an emergency but they always seem very pleasant.
I think FR get away with the online check-in fee because sometimes it's waived in a sale campaign. So it's not always compulsory.
The one that really annoys me is the credit card charge per passenger rather than per booking which is virtual robbery. I've gone and found an appropriate pre-paid card but it's just so blatantly extortionate. Amending bookings is virtually pointless as well. On both these issues EZY is much better. However, punctuality is another matter....
Priority boarding is a bit of a con sometimes too. I was on the same airside bus as the Priority gang at Krakow airport the other week so I don;t know what they'd paid for.
I think FR get away with the online check-in fee because sometimes it's waived in a sale campaign. So it's not always compulsory.
The one that really annoys me is the credit card charge per passenger rather than per booking which is virtual robbery. I've gone and found an appropriate pre-paid card but it's just so blatantly extortionate. Amending bookings is virtually pointless as well. On both these issues EZY is much better. However, punctuality is another matter....
Priority boarding is a bit of a con sometimes too. I was on the same airside bus as the Priority gang at Krakow airport the other week so I don;t know what they'd paid for.
Join Date: Aug 2007
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The crew do a good job on short sectors. Charges aren't down to them but to M'ol.
Here's my take on what the next round of increases will be
On Line check in to £10
Airport Check in to £50
Carry on baggage limit reduced making more put it in the hold... Safety concerns bla bla
Baggage charges increasing all round
Priority boarding increasing to £10
Airport Taxes increasing blaming airports hmmmand finally
Increased credit card charges whilst sasying you can use a card no one has heard of.
Possible late check in. If you don't print off X days head you'll pay extra.. Helps with fuel planning will be the excuse.
charge for carry on luggage!!! Prob most likely one actually
Here's my take on what the next round of increases will be
On Line check in to £10
Airport Check in to £50
Carry on baggage limit reduced making more put it in the hold... Safety concerns bla bla
Baggage charges increasing all round
Priority boarding increasing to £10
Airport Taxes increasing blaming airports hmmmand finally
Increased credit card charges whilst sasying you can use a card no one has heard of.
Possible late check in. If you don't print off X days head you'll pay extra.. Helps with fuel planning will be the excuse.
charge for carry on luggage!!! Prob most likely one actually
Join Date: Apr 2008
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I think FR get away with the online check-in fee because sometimes it's waived in a sale campaign. So it's not always compulsory.
Last edited by ara01jbb; 2nd Aug 2010 at 17:22.
Join Date: Feb 2009
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Ryanair
Fly regularly with Ryanair and even with the "additional" charges they are still cheaper than the alternatives. In addition, booking one of the sale offers usually means most charges are included.
As I have said before, if you don't like Ryanairs cheap flights, go elsewhere and swim against the tide of 70m bokings this year,
As I have said before, if you don't like Ryanairs cheap flights, go elsewhere and swim against the tide of 70m bokings this year,
Join Date: Mar 2008
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Am I the only one who'd love to see all prices as a single fare? I really don't give a flying if I'm being charged €5 for online checkin or not; I can't avoid it when it applies, so who cares??