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Old 25th Feb 2010, 16:14
  #841 (permalink)  
 
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They tried pretty hard mate. Ryanair won't put you up in a hotel or pay hotel rates for the crew who have a duty elsewhere the next day. Also the aircraft needs to be somewhere early doors the next day as well.

Low prices demand high-utilisation and low cost base. Mate you got what you paid for. Stop whinging. Unless you have been on another planet, you knew the score when you booked. I fly with them a lot but I know that one day they may well dump me somewhere I will need some serious cash to get home or to my destination. That's the grown up real world price of 1p fares.
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Old 25th Feb 2010, 17:22
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About time Ryanair went into Greece
Indeed, great to see the Greek destinations now on the route map.
PS - When they colour in Greece, they might colour out Slovenia and Switzerland
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Old 25th Feb 2010, 18:25
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Skipness you are going on about whinging and knowing the score when you do not appear the score yourself. The EU travel directive applies to Ryanair as much as any other airline. The relevant part of the Air Travel Users Council states: 'If your flight is diverted, the airline must get you to the destination airport on your reservation - at no extra cost to you. Sometimes the airline may arrange buses or taxis. Or it may ask you to make your own transport arrangements and send in the receipt to be reimbursed. The AUC would prefer that passengers were not asked to make the initial outlay in this way, but accepts that it may sometimes be unavoidable. The important point is that it should, in the end, not cost you any extra to get to your destination. However, if the airline arranges a bus and you choose to go by other means you will struggle to get the airline to reimburse you.' The captain certainly should not have made an announcement that Ryanair had no further obligations on landing at FUE as that is directly against the EU air travel directive.

Last edited by apaul; 25th Feb 2010 at 21:01.
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Old 25th Feb 2010, 20:12
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The Canary Islands are not part of the EU, does it apply?
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Old 25th Feb 2010, 20:38
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The Canary Islands are not part of the EU, does it apply?
The directive applies to all flights that either begin or end in an EU country. So yes it applies. Anyway the islands are politically within the EU and subject to all EU law except that pertaining to customs.
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Old 25th Feb 2010, 20:38
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As a part of Spain, the Canaries are also part of the European Union, don't you think?
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Old 25th Feb 2010, 21:03
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No, same as the Isle of Man and the Channel Isles are not part of the EU.
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Old 25th Feb 2010, 21:37
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According Belgian newspapers Ryanair will restart operations out of Ostend-Bruges. Malaga and Girona will be served three times a week from October or November on. Ryanair wanted Malaga and Faro, the city council of Bruges and tourism officials wanted Glasgow, Liverpool and Manchester, the compromise was Malaga and Girona.
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Old 25th Feb 2010, 22:47
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Steve,

Sounds like they did all they could, on the day, to get you there. My understanding is that RYR agreed to pay for a ferry to transfer the pax the following morning, which should satisfy your request to be transported to final destination.

Wally.
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Old 26th Feb 2010, 00:18
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Faro-Hamburg (Lübeck) to be announced soon?
Already on the website but no information about frequency or anything.
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Old 26th Feb 2010, 06:22
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Steve Randall

Once too many, you have heard about Ryanair before, you deserve what you got

Sorry!
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Old 26th Feb 2010, 09:37
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NCL - RYG is a very interesting route for FR, perhaps signalling a few more destinations from NCL. With RYG actually being a reasonable distance from Oslo city, it actually seems a viable route for FR! Those aircraft have to go somewhere

At last, GREECE It's such a lucrative market with many small airports VERY suitable for an FR seasonal low-frequency operation (JMK, EFL e.t.c)

The next day after another taxi ride we managed to get the ferry to Lanzarote..
This was our first and last time using Ryanair
They will have fulfilled their contract with you as they have got you to your destination and reimbursed you for any costs incurred. Remember Ryanair are a budget airline and not a tour company, if you want total security where you'll be escorted you should book an inclusive tour with Thomson, Thomas Cook, Cosmos e.t.c.
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Old 26th Feb 2010, 10:42
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Regarding the Canary Islands this again is poor research by the media. Passengers are entitled to the right to care. All handling agents are made aware of this. If onward travel is not provided by the airline then passengers are to make their own arrangements, keep all their receipts and send them into Ryanair where the cost endured will be refunded. All of these expenses have to be within reason to the cost of the ticket, ie 3 star not 5 star accommodation if that is needed etc.

I agree it isnt the best option, but it is the option offered by Ryanair. Passengers are never told thats the end of the line in a wrong destination. This is poor communication by the handling agent to passengers of the policy - they should be fully aware of this.
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Old 26th Feb 2010, 11:12
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According to this article(dutch).
Ryanair wants/gets a subsidy of €1.147.260 (over 3 years) for the route from Gerona to Oostende.
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Old 26th Feb 2010, 12:41
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Ryanair Flight 4755

Yes I know there low cost, but my gripe is there attitude to there customers who pay there wages and keep them in business, To say to us Ryanair contracts ends here! when we are not even on the right island is very poor.
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Old 26th Feb 2010, 13:14
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Ryanair wants/gets a subsidy of €1.147.260 (over 3 years) for the route from Gerona to Oostende.
Apparently the regional officials think a route from Gerona to Ostend is going to bring a flood of Catalonian tourists to Bruges (and Ostend).
The routes from Gerona and Malaga are in any case likely to create some jobs (at the airport for example), and having the word Bruges on the Ryanair route map is promotion in itself. Some German guy checking out the routes from Hahn for a citytrip, notices the Ostend/Bruges dot and considers "hey maybe I could drive there for a break"... Londoners reading the inflight magazine and seeing Bruges in the destination guide may think "Oh, it might be nice to go visit Bruges one day by ferry/eurostar"... etc.

Het Nieuwsblad - Gemeente Oostende: Ryanair keert terug naar luchthaven Oostende
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Old 26th Feb 2010, 14:45
  #857 (permalink)  
 
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I wonder if Ryanair and Ostend Airport have made up. Didn't they have a row about charges that Ryanair didn't pay to Ostend Airport a few years ago when they flew from Stansted?
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Old 26th Feb 2010, 16:35
  #858 (permalink)  
 
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Voting time again!

Something to get your teeth into (hope the link opens).

News : Winner of ?10,000 Ryanair scratch card eats winning ticket

I found it funny but no doubt the PC brigade will say that it is in poor taste (yes that is a pun)!!!!

However I wonder if any poetic licence has been taken here??????

Pete
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Old 26th Feb 2010, 16:40
  #859 (permalink)  
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Pete

It is absolutely true, I knew about it yesterday evening

http://www.pprune.org/5536042-post500.html

The only bit of spin is the reference to on-board snacks

Last edited by west lakes; 26th Feb 2010 at 16:57.
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Old 27th Feb 2010, 14:29
  #860 (permalink)  
 
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I can confirm it is true, it was my flight. Passengers never cease to amaze me
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