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Old 25th Feb 2010, 18:25
  #843 (permalink)  
apaul
 
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Skipness you are going on about whinging and knowing the score when you do not appear the score yourself. The EU travel directive applies to Ryanair as much as any other airline. The relevant part of the Air Travel Users Council states: 'If your flight is diverted, the airline must get you to the destination airport on your reservation - at no extra cost to you. Sometimes the airline may arrange buses or taxis. Or it may ask you to make your own transport arrangements and send in the receipt to be reimbursed. The AUC would prefer that passengers were not asked to make the initial outlay in this way, but accepts that it may sometimes be unavoidable. The important point is that it should, in the end, not cost you any extra to get to your destination. However, if the airline arranges a bus and you choose to go by other means you will struggle to get the airline to reimburse you.' The captain certainly should not have made an announcement that Ryanair had no further obligations on landing at FUE as that is directly against the EU air travel directive.

Last edited by apaul; 25th Feb 2010 at 21:01.
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