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Old 24th Apr 2009, 11:51
  #321 (permalink)  
 
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The general rule with BE is if the flights fall under the same ETKT segment then the bags can be interlined and the onwards carrier will be honoured by BE... There are exceptions to this however.
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Old 24th Apr 2009, 19:55
  #322 (permalink)  
 
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Generally speaking BE dont interline bags at LGW if it involves a change of terminal simply because they often go walkies. Best option would be to collect your bag and recheck it in with the next carrier - thats what I would do.
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Old 24th Apr 2009, 22:50
  #323 (permalink)  
 
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Lgw-man

Can't really see this happening well at least while BA are still on the route espec with BA owning 15%. Now should BA pull off the route with mass exodus of BA from LGW then very likley that flybe would take it over! Although not sure about competetion comms view on it? Anybody else know how it would work if BA gave LGW-MAN to little brother?

?
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Old 25th Apr 2009, 16:48
  #324 (permalink)  
 
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Flybe have very little of the London market so I can't see that there would be many issues regarding taking MAN-LGW if it was available.

It would make sense and given the number of new routes coming out of LGW from Flybe over the past 18mths, it would appear that they want to take advantage of vacant LGW slots at the moment.
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Old 29th Apr 2009, 19:45
  #325 (permalink)  
 
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Last week I was scheduled to fly on Flybe flight 601 to Liverpool from the IOM (departs 7:05am), but the flight was cancelled due to a 'technical problem' and I did not travel until the 10:45am flight 603.

Maybe I'me just being very cynical here, but there were only 20 people booked on flight 601, but add these passengers to the ones already booked on flight 603 and you conveniently get a nearly full plane, plus they did not seem to being doing anything to the Q400 that was supposed to opperate 601, which you would expect if they were trying to fix a tech problem.

Maybe I'm just being far too cycnical but sometimes you do have to wonder!!
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Old 29th Apr 2009, 20:49
  #326 (permalink)  
 
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maybe they were waiting on a spare part to fix the plane?? ever thought of that??

and if you so knowledgable about passenger loads can you confirm how many passengers were disrupted on the inbound flights and were they combined ok?

flybe do not just cancell flights on the day dur to load figures
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Old 29th Apr 2009, 21:25
  #327 (permalink)  
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fsiom,

No need for the grumpy tone. You are correct, flybe don't cancel flights on the day due to poor loads. When flybe do decide to combine flights due to poor forward booking they typically do it several weeks if not months in advance offering customers alternative flights or a full refund.

sr
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Old 30th Apr 2009, 06:56
  #328 (permalink)  
 
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Grumpy tone quite in order in my view.

gg190 was speculating that Flybe were lying about the reason for the delay. Without any form of supporting evidence that is unacceptable in my opinion. UK airlines currently have enough problems without that sort of rumour mongering.
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Old 30th Apr 2009, 12:24
  #329 (permalink)  
 
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gg190

The aircraft was tech and awaiting further checks from engineers before flying. Something required by law to protect the crew and pax... Safety before your ontime arrival fortunately!

Maybe I am being cynical here but do you need to see people standing around the problem to summise that work is being done. If you do, I guess you haven't seen many roadworks on the mainland!

Roller
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Old 30th Apr 2009, 16:57
  #330 (permalink)  
 
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What is worrying though is that FlyBe seem to have lost the Manx public's trust somehow.

A couple of weeks back a letter appeared in the local press from a traveller who had discovered the hard way that the travel insurance he was pressed to take when booking through the FlyBe website didn't cover loss caused by unintentionally missing departure when flying within the UK. Most do. My annual policy does. Missed departure or missed connections are probably the number one reason for islanders buying insurance for flights to or from the UK. Bad publicity for FlyBe.

There is often letters complaining about fares. FlyBe trumpet their fares with the "from only..." intro. People complain because they seldom get that fare and even when they do they get hit for all the extras. Yet those complaining do not seem to realise that fares have significantly reduced for the majority since the arrival of FlyBe. More bad publicity, oft unwarranted. (Except for the use of the hard to get Electron card to justify adding those unavoidable, for almost all, of us service fees and card charges, of course!)

Then there are those returning from afar who have sensibly left a lengthy connection time between their flight into the UK and their flight back to the island. Faced with a lengthy wait landside they seek to travel earlier. FlyBe will rebook them onto an earlier flight for a fee and the uplift from their original fare to that now available. More letters from those who chose to pay peanuts but expect a FlyBe to ignore its standard T&Cs.

Now we see Joe Public believing that FlyBe are inconveniencing them by cancelling flights with low pax loads. As has been said above this is untrue. But the belief persists.

Now the Isle of Man is a small community, but FlyBe needs to do something to address these misconceptions. What exactly, I don't know. But certainly some concession for those wanting to travel earlier on the same day might help.
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Old 30th Apr 2009, 17:27
  #331 (permalink)  
 
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The Feb stats from the CAA make interesting (and generally not very happy) reading.

All UK Airports: -15%

UK Regional Airports: -18%

Then in the South West specifically:

BRS -26% (demise of Excel and Ryanair/Ezy not doing so much?)

EXT -29% (mainly Flybe presumably)

SOU -20% (mainly Flybe, or have other airlines cut routes/frequencies?)

NQY -39% (after-effects of December closure, plus no Ryanair in Feb)

BOH -10% (?)

PLH +17% (doing well on the basis of new routes presumably)
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Old 30th Apr 2009, 18:42
  #332 (permalink)  
 
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gg190 the previous post say everything, if an a/c is tech and requiring parts then why would anybody be at the a/c?

Haven't a clue I partyly agree with what you are saying, it goes back to the problems of summer 2007. When there were major delays and problems. Things now are a thousand times better than then. However as the Isle of Man is such a small community gossip and rumours, many untrue travel fast. Overtime as Flybe deliver on time figures as they do now the trust will return. Also many pax in IOM are unfamiliar with the LOCO business model of an airline and are used to the 'All-in' models of BA / Manx airlines. Although if you look back the press has always been full of complaints about the main carrier to IOM whether they be Manx Airlines, BA, EuroManx and now Flybe..... some things will never change!
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Old 30th Apr 2009, 19:27
  #333 (permalink)  
 
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gg190 - In reference to the tech a/c for the BE601...I was working that day and there was a leak from a place that really shouldnt be leaking. The aircraft was fixed mid afternoon but had to wait for permission to fly to BHX gear down. It positioned out around 16:45 empty. FS01 was bob on, the engineers were awaiting a spare part to come in so they could fix the problem. Once fixed, had to go to BHX for further checks before re-entry into service. At least you got to your destination, albeit a few hours late
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Old 30th Apr 2009, 21:01
  #334 (permalink)  
 
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FS01

Agree - but how can BE move forward? I'm a former Briish Midland/Air UK/Manx/BA Connect customer, as indeed are all those protesting!

BTW I've been hit a few times with BE delays but in each case I've got where I was going (although thankfully not delayed when I was trying to connect elsewhere!)

BE are good. But the message is not getting through.
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Old 1st May 2009, 08:36
  #335 (permalink)  
 
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Remind us the the message again, in as few words as possible.
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Old 1st May 2009, 09:31
  #336 (permalink)  
 
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Darn it, I've forgotten it already!

Fair fares, frequent flights, mostly on time, nice people!
(vs Irritating extras, rigid T&Cs)

BTW I just looked again at my last e-ticket and the T&Cs re flight changes are all there. Assumes people bother to read them of course. Maybe the those that complain booked through travel agents and don't get the same level of detail?
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Old 2nd May 2009, 00:49
  #337 (permalink)  
 
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HAC,
"(Except for the use of the hard to get Electron card to justify adding those unavoidable, for almost all, of us service fees and card charges, of course!)"
What is so hard to get about the Electron card? It was designed for people with less than perfect credit ratings, but that shouldn't stop savvy frequent fliers from stooping down to this level and opening up an account just for this purpose - putting snobbery to one side always works best with no frills airlines.

I agree that the fee seems extortionate, but if it genuinely allows airlines to offer cheaper fares elsewhere, what's the problem? I haven't flown with BE since last August, but I have just got back from a return trip with FR, where I paid £5 to fly BHX-BLQ, and then €5 for PSA back to BHX. The bus from BLQ to the city centre was €5, so if other people who don't have Electron cards were subsidising my cheap flights, I'm not complaining.

Afaik, the Co-op Cashminder account is open to all, and can be topped up from any post office. I wish Nationwide offered an Electron card too, as you'd then save on the foregin transaction fees too, but when the fares are this low, I'm really not complaining!
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Old 3rd May 2009, 16:50
  #338 (permalink)  
 
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Hey there,

Abbey National also do an Electron card.. I've used for the first time over the weekend to book my FR and BE flights. Only took me 1/4 hour to set-up in branch, and so on... well worth it. Saved me about £25.00!
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Old 5th May 2009, 20:56
  #339 (permalink)  
 
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Heard that four EMB-195s are to be mothballed and that the next five Dash 8s due for delivery (G-ECOT, which should have been delivered, and G-FLBA to D) have been sold to another operator.

Is this true?
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Old 5th May 2009, 21:07
  #340 (permalink)  
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They aren't being mothballed, yet. The company is looking at options for their use, including wet leases or ad hoc charters and as far as I can glean their sectors will be picked up by the Q400.

Couldn't tell you about the 5 Q400's being sold but I did hear a similar rumour the other day.
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