BA Management (Split From T5 Thread)

Joined: May 2000
Posts: 383
Likes: 0
From: London
raveng, for many in BA it is not as simple as leaving if you don't like it. Pilots are tied in by the seniority systems and to leave would mean the likelihood of starting at the bottom with someone else.
For Engineers I guess they are unlikely to be able to get a similar position for the same money, and often the ones who have been there many years have a pension at BA which if they went elsewhere they won't be able to get the same standard of benefit.
For Engineers I guess they are unlikely to be able to get a similar position for the same money, and often the ones who have been there many years have a pension at BA which if they went elsewhere they won't be able to get the same standard of benefit.

Joined: Jul 2006
Posts: 368
Likes: 21
From: North of the M4
Capvermell.
I's a shame that it never occured to Willie Walsh
to send a letter of apology to the 20,000 or so customers (or more likely ex-customers) who are now into week three of phoning the lost Baggage helpline. Very friendly people up in the Newcastle call centre, but they can do f**k all really other than apologise and they are getting sick of it.
I just received the below email from the BA Exec Club. It seems its now so bad that all even their marketing people can do is to grovel apologetically.
to send a letter of apology to the 20,000 or so customers (or more likely ex-customers) who are now into week three of phoning the lost Baggage helpline. Very friendly people up in the Newcastle call centre, but they can do f**k all really other than apologise and they are getting sick of it.
Joined: Jan 2006
Posts: 140
Likes: 0
From: United Kingdom
I don't know where you go the idea that Swissair were a "no-frills" airline from. They even used to offer a full first class service on their ZRH-LHR routes.
I believe the point they were making was that far more old style full service airlines have gone to the wall than low cost ones so the failure of Oasis doesn't really prove anything in that regard.
Joined: Nov 2006
Posts: 135
Likes: 0
From: London
I's a shame that it never occured to Willie Walsh
to send a letter of apology to the 20,000 or so customers (or more likely ex-customers) who are now into week three of phoning the lost Baggage helpline. Very friendly people up in the Newcastle call centre, but they can do f**k all really other than apologise and they are getting sick of it.
to send a letter of apology to the 20,000 or so customers (or more likely ex-customers) who are now into week three of phoning the lost Baggage helpline. Very friendly people up in the Newcastle call centre, but they can do f**k all really other than apologise and they are getting sick of it.
When BA lost my bag recently things only really moved forward when I spoke to a real live human BA person at the Baggage Services desk at Gatwick. They said that phoning the Newcastle helpline was essentially pointless as they "know nothing" and confirmed my experience that the baggage handling staff in Edinburgh were pretty hopeless (not BA staff, the whole ground operation there has been subcontracted out). The LGW BA person listened to my issue, apologised, clearly knew how the system worked and arranged for my bag to be delivered a couple of days later.
He then pointed out that there was a good chance of bagagge handling at LGW being contracted out as well pretty soon

13Alpha
Joined: Sep 2005
Posts: 267
Likes: 0
From: uk
the schambolic baggage situation is made far worse,as has already been stated,by BA management's decision to outsource it's ground handling at many of it's outstations.previously,dedicated,well trained employees worked hard to recover situations after operational distruption,however this resourse has been got rid of,with the now glaring black hole of no back up in times of crisis.the risks of outsourcing are well known and companies that choose to put short term profit ahead of operational integrity eventually suffer the consequences.BA is now suffering from that decision,operationally and importantly,it's brand reputation is once again damaged.both issues pale into insignificance,when compared to the suffering of it's passengers caught up in this fiasco.
Last edited by bermudatriangle; 11th April 2008 at 13:50.
Joined: Apr 2008
Posts: 63
Likes: 0
From: Waterworld
Sorry really is the hardest word
But not for Willie, he's actually said sorry before....
Nadia Ewida cross debacle -
Extract from a craic 'ing' interview in This is money;
http://www.thisismoney.co.uk/investi...4&in_page_id=3
Details all the upsets at BA during WW's tenure, of course excluding the ongoing T5 fiasco.
Nadia Ewida cross debacle -
WW - 'I have to accept responsibility for the way it was handled. I misjudged the way it was perceived in the public domain'
http://www.thisismoney.co.uk/investi...4&in_page_id=3
Details all the upsets at BA during WW's tenure, of course excluding the ongoing T5 fiasco.
Controversial, moi?


Joined: Oct 2000
Posts: 1,622
Likes: 22
From: UK
Having had a great deal of experience with carrying deportees I can assure you that they know every trick in the book to cause a nuisance from shouting abuse at all and sundry to defaecating where they sit. The escorts I have ever met are professional in the extreme, are well trained and most certainly do not over react to what is often extreme provocation.
The article you link to is short on facts and smacks of being written from a position of vivtimhood.
I could write an equally unbalanced piece about Nigerian passengers, their attitude and behaviour and liberal use of stolen credit cards, which would be as much a disservice to all the law abiding pleasant Nigerians I have met as the piece is a disservice to all the crew who have ever operated a flight to Africa.
Your contributions to this site seem to take every opportunity to generate bad feeling and bad publicity for the hand that feeds you. If you (plural) really hate your company that much why not leave so that those of us remaining can continue our efforts to restore some sense of organisation and efficiency in order that we can feel pride again in what was once an iconic airline.
Your posts make that task more difficult.
The article you link to is short on facts and smacks of being written from a position of vivtimhood.
I could write an equally unbalanced piece about Nigerian passengers, their attitude and behaviour and liberal use of stolen credit cards, which would be as much a disservice to all the law abiding pleasant Nigerians I have met as the piece is a disservice to all the crew who have ever operated a flight to Africa.
Your contributions to this site seem to take every opportunity to generate bad feeling and bad publicity for the hand that feeds you. If you (plural) really hate your company that much why not leave so that those of us remaining can continue our efforts to restore some sense of organisation and efficiency in order that we can feel pride again in what was once an iconic airline.
Your posts make that task more difficult.
Joined: May 2000
Posts: 2,135
Likes: 0
From: Camp X-Ray
Maybe it's just coincidence but the last disruptive deportee I carried was as quiet as a mouse as he waited on the jetty then as soon as it was time to board he kicked off, fighting his escorts and screaming that he was going to die. The cynical might think that that was a tried and tested tactic to get themselves off the aircraft and stave off deportation.
Joined: Jun 2001
Posts: 4,369
Likes: 3
From: UK.
Willie Wash,
Excellent
. . and when you try to post on it they want some money. Yup, definitely Nigerian 

Nigerians boycott British Airways
There is even a petition on the matter;


Last edited by Basil; 12th April 2008 at 00:16.
Joined: Jan 2008
Posts: 21
Likes: 0
From: London
I dont think BA is particularly at fault over this incident and many airlines carry deportees. I can remember flying to Romania many times with Tarom prior to their EU accession. At times almost half the passengers on board seemed to be there courtesy of HM Immigration service. The point about deportees using every trick in the book is perfectly valid and provides some of the best pre and in flight entertainment in the industry. The ladies always seem to want to take their clothes off prior to being chased by a hapless crowd of Wackenhut security officers around the departure lounge.
Controversial, moi?


Joined: Oct 2000
Posts: 1,622
Likes: 22
From: UK
WIllie Wash
You plainly know little about immigration issues. there are circumstances where BA is compelled to carry a deportee or an inadmissable person.
You say that BA is generating enough bad publicity for itself. Indeed it is but does that excuse people like yourself indulging in distasteful actions to further exacerbate that situation? I really do not understand your desire to publicly denigrate your own employer other than some perverted desire to damage the company further and jeopardise our already shaky future prospects.
You plainly know little about immigration issues. there are circumstances where BA is compelled to carry a deportee or an inadmissable person.
You say that BA is generating enough bad publicity for itself. Indeed it is but does that excuse people like yourself indulging in distasteful actions to further exacerbate that situation? I really do not understand your desire to publicly denigrate your own employer other than some perverted desire to damage the company further and jeopardise our already shaky future prospects.
Joined: Apr 2008
Posts: 63
Likes: 0
From: Waterworld
Invesco
'BA's biggest shareholder, Invesco, with 11pc, is believed to be meeting the company next week. Invesco declined to comment'Looks like things are hotting up if the big boys/ladies are coming for a chat...... Latte at Waterworld. Let's hope they read PPrune to understand the strenght of feeling. Indeed maybe the letter to the shareholders and city has prompted this 'visit'.Certainly with the drop off in Shareprice and the prospect of losing all their investment, they may call for some big changes. Fingers crossed we just have to put up with another week of that shower.
Joined: Apr 2008
Posts: 63
Likes: 0
From: Waterworld
Why not leave
Stormin Normin, your choice of 'pen name' really does speak volumes about your own character. You really are the typial Cro-magnon, all war and no knowledge. Instead of continually attacking my posts why don't you go develop your own enquiring mind, it'll make you a much better manager at BA.
Joined: Aug 2006
Posts: 23
Likes: 0
From: Cloud Cookoo Land
Travel Insurance
Seems the travel insurance industry does not like BA/T5 either!
http://www.express.co.uk/posts/view/...-boycott-of-BA
THEY are starting"to leave"
http://www.express.co.uk/posts/view/...-boycott-of-BA
THEY are starting"to leave"
Joined: Apr 2008
Posts: 63
Likes: 0
From: Waterworld
Job for life
Anyway Stormin, probably I like you have a 'job for life' at BA. Certainly performance ability applies to neither you, I or even Willie Walsh. Failure even on such a grandscale as the T5 balls up doesn't mean you have to leave, so what the heck, job for life, why would anyone leave..... Well of course that's if the company survives the coming months. Race you to the job centre!
the lunatic fringe

Joined: May 2001
Posts: 621
Likes: 5
From: Everywhere
Another abusive post by Willie/BaEngineering.
Stormin is no manager he is a pilot. Accusing any and everyone who disagrees with you of being a manager is tedious to say the least.
I think you will find that if a pilot fails to perform, he will be out walking the streets. No license and no job.
I cannot but echo mMouse.
Stormin is no manager he is a pilot. Accusing any and everyone who disagrees with you of being a manager is tedious to say the least.
Certainly performance ability applies to neither you, I or
I cannot but echo mMouse.
I really do not understand your desire to publicly denigrate your own employer other than some perverted desire to damage the company further and jeopardise our already shaky future prospects.
Moderator
Joined: Apr 1998
Posts: 1,335
Likes: 0
From: err, *******, we have a problem
Do you want this thread closed down? If so, then several of you are going the right way about it, and I'm fed up deleting your little personal insults behind the scenes.
If you have nothing to say constructive, then say nothing, and that applies across ALL the related threads. If all you want to do is score a point, then go play Wii Tennis or something like that; stop wasting the moderators' time on here.
Enough.
If you have nothing to say constructive, then say nothing, and that applies across ALL the related threads. If all you want to do is score a point, then go play Wii Tennis or something like that; stop wasting the moderators' time on here.
Enough.



