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BA Management (Split From T5 Thread)

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Old 9th Apr 2008, 09:08
  #201 (permalink)  
 
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'Sorry mate, I'm not rocket Rod, and if you knew my background, you would know that the name makes me want to vomit'

Sunfish, that was a pity; you spoiled your previous erudite post with this.
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Old 9th Apr 2008, 12:08
  #202 (permalink)  
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Rocket Rod

Sorry Rotors, do some research on Sunfish and you'll find a proud and enjoyable former life at Ansett Australia (http://en.wikipedia.org/wiki/Ansett) and then research Rod's involvement in that sad tale......

UTR
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Old 9th Apr 2008, 17:51
  #203 (permalink)  
 
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WallStreet Journal Blog....

Some really interesting posts on here, a situation not dissimilar to the present BA debacle in terms of the position some employee groups are taking. I wonder if the result wil be the same?

First I’d like to say that the pilots are a very important element to the airline industry. The pilots do a wonderful job and they have flown millions of passengers to their destinations over the years. They have a hard job and they deserve to get paid well for the hard work they do. Pilots are not the only ones that do hard work in the airline industry. Remember the hard work that the flight attendants, reservation agents and all other workers do. Everyone should simply feel good that they have a job and not worry about what kind of plane they fly and if they fly coast to coast or to Europe. The pilots need to think of Delta as their family and join together rather than to be selfish and money, power hungry. Delta once printed in a newspaper article how much better they were than AirTran Airlines. Their quote was on a given day a Delta business traveler would be at the gate in a suit and the AirTran passenger was in jeans. Those blue jean flyers are keeping AirTran in business. That type of attitude is the one that is keeping Delta from merging. Let the pilots keep the mergers from happening and the pilots may be out of work driving around a car rather than a plane.

Comment by Mark Krammer MD - April 8, 2008 at 5:42 pm
and:

So, pilots should be paid what they “deserve”? Did you make sure those strawberries you ate were picked by someone who was paid what they deserved? Are the shoes you’re wearing made by someone paid what they deserved? Was your lawn mowed by someone paid what they deserved?
BEWARE: When someone starts arguing they DESERVE to be paid more, you can be sure what they really mean is MORE THAN THE MARKET WOULD PAY. That’s why pilots love to whine about management but won’t pool their money to actually buy and run an airline (and BECOME management) — they know that being a business owner is incompatible with also being an employee who seeks to extort above market wages from that business.

Comment by Groucho - April 8, 2008 at 6:38 pm
Says it better than I could - I think the BA pilots are "living in interesting times!"
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Old 9th Apr 2008, 18:08
  #204 (permalink)  
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I don't recall any of us at BA talking about deserving to be paid more. What I object to is being forever told that I deserve to be paid less.

It all comes back to a management whose reward is based partially upon a "margin" and partially upon the success of their own department. This results in problems being shipped sideways with no-one prepared to come up with a solution and risk their departmental bonus. This leaves the "margin", which can then only be met by cost-cutting and who are the easiest targets? Those who take it without a fight.

BA needs fundamental changes to ensure that those in management take the long-term view rather than the current short-termist silo mentality. This will require bold leadership (and a chairman who knows something about airlines who is prepared to recruit a CEO with vision) from someone who is prepared to be ruthless with the middle tiers and the wastage, not scrimp and scrape pitiful savings from the frontline where the (remaining) customers will suffer and where there is nothing left to give.
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Old 9th Apr 2008, 18:09
  #205 (permalink)  
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Same post 2 different threads. and only 17 postings in total.

Must be dull in Uzbekistan.
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Old 9th Apr 2008, 18:13
  #206 (permalink)  
 
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American Cancels 1,000 More Flights

This makes a few delayed and cancelled departures pale into insignificance.

. . and then there's the United B777 problem.
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Old 9th Apr 2008, 20:59
  #207 (permalink)  
 
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Basil:

This makes a few delayed and cancelled departures pale into insignificance.

. . and then there's the United B777 problem.
Not so. What BA/BAA T5, and United, and AA, and the FAA troubles at Southwest, and the Oasis bankruptcy, the Ryanair share price, the pilot shortage, and other such incidents are telling the world in my opinion, is that management everywhere has cut too deep and is selling their product too cheap.

I am merely a private pilot, but I have no illusions about the workload, decision making skills and responsibility required by heavy jet pilots, and the constant management mantra about labour costs is pure bolleaux.

Raise prices. Add service. Stop transporting Chavs to places they don't have the brains to appreciate at prices that are less than the FULL COST of whats' being provided without cross subsidies. To do otherwise, relying on marginal costing, has always been a recipe for disaster in any and every industry it's been tried.

The Ryanair model of giving the flight away and charging for food and water etc. is not sustainable, and never has been.
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Old 9th Apr 2008, 22:28
  #208 (permalink)  
 
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Never heard so much rubbish...

Raise prices- do you have any idea how price sensitive the market is? I travel C class LH every week and BA is the most expensive so I don't use them. LH, AF, KLM are lower so thats what I use.

Add service - BA already has the highest service levels in Europe

Stop transporting Chavs to places they don't have the brains to appreciate at prices that are less than the FULL COST of whats' being provided without cross subsidies. - can tell your not in yield management. These pay most of the wage bill. yes revenue generation is hiher in Y class but they are the biggest cash flow.

The Ryanair model of giving the flight away and charging for food and water etc. is not sustainable, and never has been - who else has tried it to show it is not sustainable?

Utter, utter rubbish. Your customers are those who pay a market price for the goods, no one else, don't downgrade them to a level they are not at.
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Old 10th Apr 2008, 16:06
  #209 (permalink)  
 
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“Raise prices. Add service. Stop transporting Chavs to places they don't have the brains to appreciate at prices that are less than the FULL COST of whats' being provided without cross subsidies. To do otherwise, relying on marginal costing, has always been a recipe for disaster in any and every industry it's been tried”.

Unfortunately none of this is ever going to happen you can’t put the clock back 40 years to 1968, the world has changed and moved on since the golden age of BOAC. Cheap flights with little service are here because there is a market demand. Even this tax greedy Government has so far shied away from hitting the airlines with fuel duty for fear of the political consequences, however much they would like to (yep nowadays even Chav’s have the vote). The alternative would be that flying was only for the rich and those on business. The result would inevitably be a much smaller airline industry. I don’t think many on this forum would be calling for that somehow. I doubt even Willie Walsh and Co would be dumb enough to take the commercial suicide route of only high prices. I’m not advocating everyone follow the Ryan Air model but neither do I believe the BOAC one would work in 2008. Times have changed.
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Old 10th Apr 2008, 16:25
  #210 (permalink)  
 
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Even this tax greedy Government has so far shied away from hitting the airlines with fuel duty for fear of the political consequences, however much they would like to (yep nowadays even Chav’s have the vote).
Haven't they got away with just that with motor fuel duty, airport taxes and, at local level, London congestion charging?
All of which hit those with least income. Not very Socialist.
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Old 10th Apr 2008, 17:24
  #211 (permalink)  
 
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I just received the below email from the BA Exec Club. It seems its now so bad that all even their marketing people can do is to grovel apologetically.

I would have thought that a smarter move would have been not to send a marketing email at all at this time than to send out one admitting and reminding all their regular passengers that they are now a total laughing stock.

However Wee Willie must obviously be feeling mighty grateful to the FAA, American Airlines and currently unfolding events across the pond for allowing his own monumental cock up to now become somewhat less noticeable on a world wide scale.

Here is the BA newsletter speel. A shame though that Wee Willy would not put his own name to it:-

Dear Mr --------------,

I was looking forward to telling you about the success of Terminal 5 this month, however, as you will be aware, we have experienced operational challenges since the opening of the terminal. I have spoken to a number of members personally and I recognise that we have let customers down. I, along with the rest of the team at British Airways are dedicated to meeting your expectations for Terminal 5 and offering you an improved experience.

If you are flying with us in the next few days, can I recommend that you check ba.com for the latest update or call us on 0800 727 800.

Newsletter Offers
Our member offers this month include savings on Taste of London Festival tickets and bonus BA Miles with High Life Shop.

Warm regards,

Sarah Keyes
Executive Club Manager






Offers Enjoy paradise... from just £629

Enjoy tasty savings on Taste of London Festival tickets



This email was sent to. You have received this email because you have opted to receive Executive Club marketing emails from the British Airways Group. If you no longer wish to receive marketing emails, please ensure you submit the email address you signed up with. Please allow 10 days for all requests to be actioned.

If you have any questions please to contact us. To refer to our privacy policy, please
British Airways Plc registered office: Waterside, Speedbird Way, Harmondsworth, UB7 0GB.
Registered in England: 1777777.

This email is intended solely for the addressee(s) and the information it contains is confidential. If you are not the intended recipient (a) please delete this email and inform the sender as soon as possible, and (b) any copying, distribution or other action taken or omitted to be taken in reliance upon it is prohibited and may be unlawful.
Also note that their great prices to the USA and Canada offer ends on the very day they have sent me the email.

Last edited by Capvermell; 10th Apr 2008 at 17:39.
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Old 10th Apr 2008, 17:44
  #212 (permalink)  
 
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This is the latest from their website this evening:-

www.britishairways.com/travel/flightops/public/en_gb?p_faqid=3192

British Airways is aiming to operate a full schedule of flights from Terminal 5 on Friday 11 April.
Sadly it appears that some people never learn from their past mistakes.
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Old 10th Apr 2008, 18:01
  #213 (permalink)  
 
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Galley FM has it Worldwide will now have a phased move accross to T5 after a crisis meeting between BAA, BA and other airlines......
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Old 10th Apr 2008, 18:13
  #214 (permalink)  
 
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Galley FM has it Worldwide will now have a phased move accross to T5 after a crisis meeting between BAA, BA and other airlines......
And one would hope that this phased move will only even begin after they reach a stage where there are zero problems with operating the current routes from T5.

If they had moved across on a phased basis from the outset (instead of dumping all BA T1 flights at T5 in one day) then most of the problems experienced could have been satisfactorily addressed and resolved without running so wildly out of control.
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Old 10th Apr 2008, 18:21
  #215 (permalink)  
 
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Low cost model ?

It is with regret that Oasis Hong Kong Airlines announces that the airline has applied to the Hong Kong Court to appoint a provisional liquidator on 9 April 2008. The Court has appointed Edward Middleton and Patrick Cowley of KPMG as the provisional liquidators, and they have assumed control of the airline with effect from 1400h the same day Hong Kong time.

Our flight operations have been cancelled until further notice. The Provisional Liquidators are liaising with other airlines in order to help customers make alternate travel arrangements as quickly as possible.
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Old 10th Apr 2008, 19:30
  #216 (permalink)  
 
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As for the "low cost model " and my post about management as a group, cutting too deep on a worldwide basis. Watch what happens when aircraft start leaving big smoking holes on a regular basis. Prices will then rise...and the public will be glad they did.
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Old 10th Apr 2008, 19:57
  #217 (permalink)  
 
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As for the "low cost model " and my post about management as a group, cutting too deep on a worldwide basis. Watch what happens when aircraft start leaving big smoking holes on a regular basis. Prices will then rise...and the public will be glad they did.
Easyjet and Ryanair have now been operating for 10 years and so far this has not happened. And this despite them operating short haul routes where there are for more takeoffs and landings per mile travelled and hence more likelihood of problems.

Perhaps they have just been lucky or perhaps, unlike AdamAir, they realise which costs you cannot afford to cut beyond a certain point.
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Old 10th Apr 2008, 20:40
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To add just a little humour to the situation, the comment from the Captain three and a half hours into a delay to Brussels due baggage problems at T5 was priceless...

"Same old circus, just a different tent"
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Old 10th Apr 2008, 20:40
  #219 (permalink)  
 
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Would Alitalia be classed as one of these cheapo budget airlines? Looks like their on skid row just like Oasis. Swissair were of course another famous no frills airline that hit the rocks in 2001. It can happen to any airline business from national carrier to small budget start up.

I must admit however personally I would rather have gonorrhoea then fly with Ryan Air but thats personal choice. I suspect Micheal O' Leary will be around in the airline business long after Wilie Walsh has gone.
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Old 10th Apr 2008, 21:27
  #220 (permalink)  
 
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To BAEng and to everyone who is posting using the group id 'BAEng', instead of spending every waking minute, in a crew 'restroom', perhaps you'd think about fixing an aircraft or two, every now and then, you know, like your supposed to be!! Oh dear, hope I haven't offended anyone!!!

You have some serious issues with a company you so obviously dispise. If it's that bad LEAVE, I mean if it really is that bad, why do you stay???
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