But not for Willie, he's actually said sorry before....
Nadia Ewida cross debacle -
WW - 'I have to accept responsibility for the way it was handled. I misjudged the way it was perceived in the public domain'
Extract from a craic 'ing' interview in This is money;
http://www.thisismoney.co.uk/investi...4&in_page_id=3
Details all the upsets at BA during WW's tenure, of course excluding the ongoing T5 fiasco.