Ryanair - 6
Guess pissing off one of the Dimblebys going on holiday in July always has payback strange that they really pushed it at the end of the holidays.
No doubt Sir Stelios won't be getting the same treatment or BA either for that matter.
No doubt Sir Stelios won't be getting the same treatment or BA either for that matter.
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If Panorama have a problem - if no one else can help - and if you can find him (which the BBC can) - maybe you can hire: - Jeremy Paxman !
with apologies to a bunch of 1980s ex-US Army soldiers convicted for a crime they did not commit and who subsequently drove around in a black van
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Is that really what passes for investigative journalism these days?
Business pushes to get best deal in negotiations by playing one supplier off versus another.
Passengers don't get luxury service when paying bargain price for ticket.
Business charges high prices for goods when having monopoly power.
I have no loyalty to Ryanair, nor do I have any hatred for them, but that programme was, quite frankly, embarassing, and a complete waste of half an hour.
The stuff about expensive food/drinks could quite as easily be levelled at airports. You'd think Ryanair were forcing people to buy it (or fly with them) the way it was presented.
Business pushes to get best deal in negotiations by playing one supplier off versus another.
Passengers don't get luxury service when paying bargain price for ticket.
Business charges high prices for goods when having monopoly power.
I have no loyalty to Ryanair, nor do I have any hatred for them, but that programme was, quite frankly, embarassing, and a complete waste of half an hour.
The stuff about expensive food/drinks could quite as easily be levelled at airports. You'd think Ryanair were forcing people to buy it (or fly with them) the way it was presented.
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What a pi$$ poor effort at "investigative journalism"
Love him or loathe him it's simple: don't want to use Ryanair don't book, there are no secret charges.
A joke of a programme. Let's see them do the same to every major airline.
Love him or loathe him it's simple: don't want to use Ryanair don't book, there are no secret charges.
A joke of a programme. Let's see them do the same to every major airline.
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All I know I just booked my Christmas holiday with them for £ 19.99.
BA were asking me £ 200 for the same route. (Only they don't fly it on the day I wanted it)
KLM about £ 1200 (sic).
I'll gladly splash out £ 2.50 for an overpriced cappuccino on board !!
(Oh, and it's to the same airport, not somewhere 100 km away !)
BA were asking me £ 200 for the same route. (Only they don't fly it on the day I wanted it)
KLM about £ 1200 (sic).
I'll gladly splash out £ 2.50 for an overpriced cappuccino on board !!
(Oh, and it's to the same airport, not somewhere 100 km away !)
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Great publicity for MOL, free publicity and another 100000 seats sold.
The program did more for Ryanair than six months of prime time advertising.
Yes there was negativity from a couple of employees and a passenger with his family and 8 bags (Yes 8), but this was easily countered by the rest of the program and the expert comments.
The program did more for Ryanair than six months of prime time advertising.
Yes there was negativity from a couple of employees and a passenger with his family and 8 bags (Yes 8), but this was easily countered by the rest of the program and the expert comments.
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And don't forget that man with 8 bags got recompensed! I mean what Ryanair are doing is on the same scale I think as B.A. opening terminal 5. It's a completely new system that is bound to take time to tweek..... Given time it will work. It's not like that situation will happen on a regular basis, I hope.
And on the issue of employee treatment the programme itself recognised the early upgrades and decent pay for pilots(controversial I know and it said you worked hard for what you got).
I got the feeling off the interviewer he was digging and digging and not finding the scandal he wanted....
And on the issue of employee treatment the programme itself recognised the early upgrades and decent pay for pilots(controversial I know and it said you worked hard for what you got).
I got the feeling off the interviewer he was digging and digging and not finding the scandal he wanted....
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The stuff about expensive food and drinks....
Went to visit the daughter in the UK a few weeks ago....
Disgusting habit, I know, but went to WH Smith at Oxford station to buy a packet of cigarettes....
Was asked for £ 5.35 for the same cigarettes which I had bought at Sainsbury for £ 4.31 a couple of days before....
When I asked what / how / why was told ' Because this is a railway station '....So not just Ryanair and the airports, then....
Disgusting habit, I know, but went to WH Smith at Oxford station to buy a packet of cigarettes....
Was asked for £ 5.35 for the same cigarettes which I had bought at Sainsbury for £ 4.31 a couple of days before....
When I asked what / how / why was told ' Because this is a railway station '....So not just Ryanair and the airports, then....
Having watched the programme last night, I really do not see why Ryanair have taken such exception to this. As a piece of investigative journalism, I thought it was pretty thin and as a piece of Ryanair propaganda, I thought it was quite positive for them.
Ryanair's demand for an unedited interview to take place as part of a 30-minute programme is pretty unreasonable. I cannot think that any producer making a programme to be broadcast before the 21:00 watershed could ever commit to an unedited, uncut interview with O'Leary forming part of it without being in breach of the broadcasting rules.
Ryanair's demand for an unedited interview to take place as part of a 30-minute programme is pretty unreasonable. I cannot think that any producer making a programme to be broadcast before the 21:00 watershed could ever commit to an unedited, uncut interview with O'Leary forming part of it without being in breach of the broadcasting rules.
I am no fan of MOL, or his airline, but to me Ryanair is just an example of "you get what you pay for" If you want to fly somewhere at a reasonable time of day, near to the city you want to fly to, without getting stung for lots of additionals, then don't fly Ryanair! There are plenty of other low cost operators, just dying to get hold of your hard earned money instead...
Did anyone see the bit on Uncle Roger's page in flight a week or so back? get a job at MOL's local, when he comes in for a beer, charge him 27p...then tell him if he wants it in a glass, that another £2, a head on it, another £1, and because he didnt order it online, thats another £3.50!
Did anyone see the bit on Uncle Roger's page in flight a week or so back? get a job at MOL's local, when he comes in for a beer, charge him 27p...then tell him if he wants it in a glass, that another £2, a head on it, another £1, and because he didnt order it online, thats another £3.50!
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The lack of investigative quality speaks more about the pi55poor state of Panorama in 2009 than it does about Ryanair not having anything to defend. The journalism was so desperate as to be a joke and virtually any of us in the industry (particularly drivers) could have done a better job.
What we ended up with last night was a slightly startled middle class journo being appalled that the great unwashed could possibly fly with such a vulgar man. So what? No-one even half interested in aviation learnt anything from this programme and the real Ryanair issues (bullying Personnel tactics, the fact that their UK business is struggling, the BHD runway issue etc etc) were all missed.
M O'L was right about a lot last night - most particularly that it was a waste of license fee payers cash. The David Attenborough programme afterwards on the other hand was brilliant!!
What we ended up with last night was a slightly startled middle class journo being appalled that the great unwashed could possibly fly with such a vulgar man. So what? No-one even half interested in aviation learnt anything from this programme and the real Ryanair issues (bullying Personnel tactics, the fact that their UK business is struggling, the BHD runway issue etc etc) were all missed.
M O'L was right about a lot last night - most particularly that it was a waste of license fee payers cash. The David Attenborough programme afterwards on the other hand was brilliant!!
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The Bigger Picture
Look at the bigger picture.
Ryanair is not the only airline in the world if you do not want to fly with them you either do not go or go elsewhere.
As has been quoted you get what you pay for, if all goes to plan you are happy it is only when things start going wrong you find out then and end up with a big hole in your bank balance.
Sometimes people need to look at other carriers on the net not just get sucked into the like of Ryanair you might have to pay more but there might be some benefits with other carriers that you no not get with your truely??
Ryanair is not the only airline in the world if you do not want to fly with them you either do not go or go elsewhere.
As has been quoted you get what you pay for, if all goes to plan you are happy it is only when things start going wrong you find out then and end up with a big hole in your bank balance.
Sometimes people need to look at other carriers on the net not just get sucked into the like of Ryanair you might have to pay more but there might be some benefits with other carriers that you no not get with your truely??
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Panorama last night was a perfect demonstration of the advantages of not allowing yourself to be interviewed. A positive outcome for Ryanair but at the end of the day its all really an illusion industry.
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I don't think Mr O'Leary wasn't allowing himself to be interviewed. In the 10 minutes BBC news online clip he maintains that he would like to be interviewed live with no editorial control. In fact the only reason he cut the doorstep "interview" short was to give a live BBC Radio 4 interview ten minutes later...
But still yes, a strangely positive outcome for Ryanair - something they always seem to manage to do with any publicity good or bad!
But still yes, a strangely positive outcome for Ryanair - something they always seem to manage to do with any publicity good or bad!
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I am glad to read that the majority of posters on here
have made comments that are fair or reasonable,about the
BBC programme.There cannot be much going on in the World
if a once pillar programme of the beeb wastes money on a
non-story like this.
As a share holder in the BBC I would ask a few questions of
the producers of this show and check their journalistic
qualifications.The wet interviewer of MOL was clearly not
up to the job!! The 'familyof8bags' was compensated by the
airline and last but not least ASFKAP nearly gave MOL his
due !!
Frightening really !!
MM
have made comments that are fair or reasonable,about the
BBC programme.There cannot be much going on in the World
if a once pillar programme of the beeb wastes money on a
non-story like this.
As a share holder in the BBC I would ask a few questions of
the producers of this show and check their journalistic
qualifications.The wet interviewer of MOL was clearly not
up to the job!! The 'familyof8bags' was compensated by the
airline and last but not least ASFKAP nearly gave MOL his
due !!
Frightening really !!
MM
aimoc - one can debate as to what sort of measure is important when talking about "number of passengers" - take your pick from below:
1) Number of non-refundable tickets sold. Unlike full-fare tickets on non-LCCs, those purchased from Ryanair, meaning MOL has your money whether you turn up to the airport or not. Furthermore, by setting the admin fees sufficiently high, MOL gets to keep the airport taxes if you don't show up, making you even more profitable
2) Number of passengers actually flown
3) Number of tickets sold at a non-trivial price. That ticket for 1 penny (including all extra fees and charges) counts as a ticket sold, but the revenue to Ryanair is on average negative since even if 1 passenger in 500 shows up, the overall cost of carrying these pax outweighs the direct revenue from those penny coins. One could thus argue that tickets sold for less than 5 euros should be ignored when comparing number of passengers.
It all depends on the purpose for which you use "number of passengers carried". If you want to show number of times people pull out their credit or debit card, then all ticket sales count. If you want to measure number of people who travelled, then only passengers flown counts. If you want to measure revenue for financial purposes, then only tickets for a non-trivial overall fare might be important. You have to consider what you wish to measure or compare.
As the misquoted saying goes - "Lies, damned lies, and statistics...."
1) Number of non-refundable tickets sold. Unlike full-fare tickets on non-LCCs, those purchased from Ryanair, meaning MOL has your money whether you turn up to the airport or not. Furthermore, by setting the admin fees sufficiently high, MOL gets to keep the airport taxes if you don't show up, making you even more profitable
2) Number of passengers actually flown
3) Number of tickets sold at a non-trivial price. That ticket for 1 penny (including all extra fees and charges) counts as a ticket sold, but the revenue to Ryanair is on average negative since even if 1 passenger in 500 shows up, the overall cost of carrying these pax outweighs the direct revenue from those penny coins. One could thus argue that tickets sold for less than 5 euros should be ignored when comparing number of passengers.
It all depends on the purpose for which you use "number of passengers carried". If you want to show number of times people pull out their credit or debit card, then all ticket sales count. If you want to measure number of people who travelled, then only passengers flown counts. If you want to measure revenue for financial purposes, then only tickets for a non-trivial overall fare might be important. You have to consider what you wish to measure or compare.
As the misquoted saying goes - "Lies, damned lies, and statistics...."